72 West Motors & RVs- Fredericktown, MO Exposed: Hard-sell add-ons, poor PDI, title & service delays

AI-powered research overview: 72 West Motors & RVs (Fredericktown, MO) reputation snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report on 72 West Motors & RVs in Fredericktown, Missouri. The dealership appears to operate as a privately owned, regional RV and auto retailer rather than part of a national chain. In the RV retail landscape, independent dealerships can deliver hands-on service—but they can also vary widely in training, workmanship, and after-sale support. Public reviews and forum discussions about this Fredericktown location suggest a mixed-to-negative pattern concentrated around sales pressure, financing add-ons, service delays, missed expectations at delivery, and paperwork/title timelines.

Before reading further, one of your most useful primary sources is the dealer’s own public feedback stream. Visit the Google Business Profile for this location and “Sort by Lowest Rating” to scan the most serious, recent issues reported by customers: 72 West Motors & RVs – Fredericktown, MO on Google. Then return here for context, patterns, and consumer protection tactics.

We also encourage a community-driven approach to your due diligence. If you’ve dealt with this store, what happened in your transaction? Your story can help the next shopper avoid expensive mistakes.

Independent community research and watchdog resources

What to read and watch before you sign anything

• Google Business Profile (GBP): Sort by 1-star and 2-star reviews first. Look for consistent threads: post-delivery issues, return visits, title timing, “we’ll fix it after the sale” promises, etc. Link: 72 West Motors & RVs – Fredericktown, MO.
• Liz Amazing on YouTube: A leading consumer voice exposing RV industry pitfalls. Watch her explain predelivery inspections, warranty fine print, and dealership tactics. Then search her channel for any mentions relevant to your target brands or dealership. Start here:
  • Liz Amazing’s RV consumer investigations
  • RV dealership exposés by Liz Amazing
  • Learn RV buyer protections on the Liz Amazing channel
• Facebook owner groups: Don’t rely on dealership marketing. Join model-specific and brand-specific groups to read unfiltered owner problems and fixes. Use this Google search and add the RV brand/model you’re considering: Google: RV Brand Facebook Groups.

One-stop list of search links for verification and deeper digging

Use these exact links to find issues, complaints, and discussions tied to 72 West Motors & RVs in Fredericktown, MO. Each link opens a search filtered to this dealership name.

• YouTube search: 72 West Motors & RVs Fredericktown MO Issues
• Google search: 72 West Motors & RVs Fredericktown MO Problems
• BBB search: 72 West Motors & RVs Fredericktown MO Issues
• Reddit r/RVLiving: 72 West Motors & RVs Fredericktown MO Issues
• Reddit r/GoRVing: 72 West Motors & RVs Fredericktown MO Issues
• Reddit r/rvs: 72 West Motors & RVs Fredericktown MO Issues
• RVInsider: 72 West Motors & RVs Fredericktown MO Problems
• Good Sam Community: 72 West Motors & RVs Fredericktown MO Issues
• NHTSA recalls search placeholder with dealership name (then search by VIN for your unit in the site’s main search bar)
• PissedConsumer: open site and search “72 West Motors & RVs Fredericktown MO”
• RVForums.com: use the site search for dealership name
• RVForum.net: use site search for dealership issues
• RVUSA Forum: search for “72 West Motors & RVs Fredericktown MO Issues”

If you’ve already shopped this store, what did you uncover that others should know?

Before you buy: insist on a third-party RV inspection

Across the RV industry—and in reviews referencing this location—customers frequently describe discovering problems after taking delivery: leaks, electrical gremlins, appliance failures, slide misalignment, axle and tire concerns, or cosmetic defects hidden by rushed walk-throughs. Your best leverage is before you sign and fund. Hire an independent, certified RV inspector to perform a full pre-delivery inspection (PDI) on the exact VIN on the lot, not a sister unit. If a dealership discourages or forbids third-party inspections, that is a major red flag—walk away. To find a qualified pro near Fredericktown, search: RV Inspectors near me.

• Common post-sale pain points: Reports of “we’ll fix it after the sale” followed by long service queues, cancelled camping trips, and months without the RV while waiting for parts.
• Action: Make the sale contingent on a clean inspection report and completion of written repairs before you pay. If a dealer pushes back, that’s a sign to leave.
• Repeat reminder: Book the inspector yourself, pay them yourself, and attend the inspection if possible. If you need choices, try this search again: independent RV inspectors nearby.

For more on PDI and buyer traps, watch consumer advocate content like Liz Amazing’s walkthroughs and dealership cautions. And if you’ve experienced pushback on inspections at this store, can you describe exactly what they said?

Patterns in consumer complaints at 72 West Motors & RVs (Fredericktown, MO)

Sales pressure, verbal promises, and missing documentation

Low-star public reviews for this location commonly reference high-pressure tactics during the sales process. Allegations include a quick, enthusiastic pitch and assurances that “anything wrong will be handled after the sale,” followed by disputes over what was promised, what is covered by warranty, or what would be “thrown in.” Consumers also describe finding that certain expected items (spare keys, manuals, hitch components, prep work) were not included or were added as line items at signing.

• Why it matters: Verbal promises are hard to enforce. Missouri consumer law (see MMPA below) disfavors deceptive practices, but proof is essential.
• What to do: Convert promises to line items on the buyer’s order with part numbers, labor descriptions, and due dates. If the salesperson resists, pause the deal.

Scan 1- and 2-star feedback on their Google page and note any disputes about “we said we’d fix X” versus “that’s not covered.” Use: Google: 72 West Motors & RVs – sort by lowest rating.

Financing add-ons and low-ball trade-ins

Complaints across RV retail—and noted in reviews tied to this store—often involve financing markups, expensive add-ons bundled into the loan, and insufficient trade-in offers. Products to scrutinize include extended service contracts, GAP, tire-and-wheel, interior/exterior sealants, paint protection, and alarm/GPS packages. Buyers sometimes discover these products were added “by default,” increasing the payment and total cost.

• Protect yourself:
  • Secure a pre-approval from your own bank or credit union for a lower APR benchmark.
  • Decline any add-on you don’t want; insist the finance manager reprint the contract without them.
  • Get an itemized trade-in evaluation. If it feels low-ball, get bids from online buyers to use as leverage.
• Warning signs: “Today-only pricing,” “add-ons required for approval,” or “we already installed it so it can’t be removed.” These statements are negotiable—not laws.

For a deeper dive into dealership add-ons and financing pitfalls, see consumer guidance from creators like Liz Amazing’s dealership negotiation tips. And if a finance manager at this store tried to push unwanted products, what did they push and at what price?

Title, paperwork, and plate delays

Multiple low-star reviews for this location raise issues about paperwork and title timing. While some title delays originate with lenders or prior owners (in trade scenarios), consumers describe long waits for plates, temporary tags expiring, or difficulty getting a response from the dealership’s title department. Missouri buyers can reference the state’s official motor vehicle portal if delays drag on: Missouri Department of Revenue – Motor Vehicle.

• Action checklist:
  • Confirm whether the dealer or you will handle titling; get the timeline in writing.
  • Document all temp tags, expiration dates, and promised arrival dates for plates and title.
  • If deadlines pass with no update, escalate politely but firmly in writing (email) to create a paper trail.

Delivery condition and predelivery inspection (PDI)

Critical customer pain points in reviews involve taking delivery of units with unresolved defects: water leaks, non-functional appliances, misaligned slides, soft floors, missing parts, poor detailing, or unplugged components. It’s not unique to this store—many RV dealers rush PDIs. However, buyers referencing this Fredericktown location describe discovering problems only after getting home, then facing longer wait times to get service attention.

• Buyer tactics:
  • Refuse to accept the unit until every defect is corrected and signed off in writing on a due bill.
  • Bring a moisture meter and infrared thermometer to your own walk-through.
  • Hire a third-party inspector. Try this search: find an RV inspector near me.

Service delays, parts bottlenecks, and warranty disputes

Low ratings often center on the service lane: long waits for diagnosis, parts backorders, and units spending weeks or months off the road. Customers report difficulty getting callbacks, inconsistent status updates, and disputes over whether issues are warranty-covered or “owner damage.” Extended outages can ruin planned trips and cost owners significant money.

• What to expect:
  • RV warranty logistics frequently require OEM approval and parts shipment, which can be slow.
  • Dealers generally prioritize their own sold customers, but backlogs still occur.
  • Some reviewers of this location describe repeated return visits for the same unresolved fault.
• How to handle:
  • Document defects with photos/video and a written punch list at drop-off.
  • Request written ETAs for parts and commit the dealership to specific update intervals.
  • If service competency appears lacking, ask for a factory-authorized service center elsewhere.

Quality of workmanship and technician experience

Although technician skill varies by individual, multiple negative reviews cite workmanship concerns: misdiagnosis, incomplete repair, cosmetic damage during service, or “no problem found” when the issue quickly returns. RV repair requires cross-disciplinary skills (plumbing, electrical, HVAC, carpentry, slide/awning systems), and turnover or understaffing can impact outcomes.

• Mitigation: Ask whether the tech assigned to your coach has brand-specific training; verify the service manager’s quality control steps; request a post-repair walkthrough before you leave the lot.
• Escalation: If repeated failures occur, escalate to the OEM’s regional service representative and request factory involvement.

Extended warranties and “protection packages”

Complaints at many dealerships—including those directed at this store—revolve around warranty expectations. Extended service contracts (ESCs) often have exclusions, deductibles, and maintenance requirements. Buyers report frustration when a salesperson promises “bumper to bumper,” but the contract excludes seals, caulking, water intrusion, diagnostics, and wear items. “Lifetime” coatings or sealants may be overpriced relative to their benefit.

• Best practices:
  • Read the full contract before signing; never rely on a brochure or verbal summary.
  • Shop ESCs from third-party providers unbundled from your loan to compare price and coverage.
  • Decline packages unless you can quantify their value and resale transferability.

Communication gaps and accountability

In low-star commentary, consumers frequently mention delayed callbacks, changes in staff contacts, or unclear lines of accountability between sales, finance, and service. When ownership or management does not intervene decisively, problems fester and relationships deteriorate.

• What helps: Communicate in writing; keep a timeline; request a single point of contact; and when necessary, escalate calmly to the general manager with a concise summary and desired resolution.

If you experienced great communication or the opposite at this location, can you summarize response times and outcomes?

Safety and product-risk implications

How service failures can become safety hazards

Several defect categories escalate from inconvenience to danger if left unresolved. Industry-wide, and in complaints noted about this store, the following risks are red flags:

• Water intrusion: Leads to rot, mold, compromised structural integrity, and electrical shorts. Slide toppers, roof seams, and window seals deserve scrutiny.
• LP gas leaks: Any smell of propane requires immediate attention; ensure LP systems are pressure-tested post-service.
• Brake/axle/tire issues: Misaligned axles or under-torqued lugs risk catastrophic failure. Always verify torque specs and alignment after service.
• Electrical faults: Inverters, transfer switches, or battery installs wired incorrectly can overheat or cause fire. Demand post-repair testing and documentation.

Use the NHTSA database to check your VIN for recalls and safety notices here: NHTSA Recall Lookup. Recalls are implemented by OEMs, but dealers are the funnel—delays or parts shortages can leave owners exposed. If a recall is open on your unit, push for scheduling priority and written timelines.

Legal and regulatory warnings

Consumer protections that apply in Missouri and federally

When dealership conduct crosses into deception or failure to honor written obligations, several laws and agencies may apply:

• Missouri Merchandising Practices Act (MMPA): Prohibits deceptive or unfair practices in the sale of goods. Misrepresentations, undisclosed fees, or false promises can trigger liability. Learn more via the Missouri Attorney General’s office: Missouri AG – Consumer Protection.
• Magnuson-Moss Warranty Act: Governs written warranties, deceptive warranty terms, and tie-in sales. If a warranty is promised, it must be honored as written; sellers cannot condition coverage on branded service unless it’s free. FTC guidance: FTC – Federal Warranty Law Guide.
• FTC Act and Deceptive Practices: Bans unfair or deceptive acts in commerce, including false advertising and undisclosed add-ons. Agency overview: Federal Trade Commission.
• NHTSA safety jurisdiction: For recall compliance and vehicle safety defects. If you believe a defect is safety-related and not addressed, file a complaint: Report a safety problem to NHTSA.

Title delays and temp tags: If a dealer fails to process title work within a reasonable timeframe, contact the Missouri DOR for guidance: Missouri Motor Vehicle Division. For unresolved disputes, consider a written demand letter citing MMPA, then consult a consumer law attorney.

How to protect yourself if you still want to shop 72 West Motors & RVs (Fredericktown)

Negotiation and documentation checklist

• Third-party PDI is non-negotiable. If the dealer won’t allow it, leave. Book your inspector directly: search for RV inspectors.
• Everything in writing: Promise to “fix after the sale”? Put it on a signed due bill with deadlines. Include the VIN and specific items.
• Decline add-ons you don’t want: Cross them out and have finance reprint the contract. Bring your pre-approval to cap the APR.
• Trade-in power: Get competing written bids for your RV/trailer. Use them to push for a market-accurate allowance.
• Delivery day: Don’t rush. Operate every system yourself. If something fails, postpone delivery until it’s corrected.
• Service expectations: Ask for written service lead times and parts ETAs before you purchase. If the schedule is already jammed, plan accordingly—or shop elsewhere.

If you’ve navigated this process successfully (or not) at the Fredericktown store, what would you do differently next time?

Contextualizing the negative feedback: what’s typical vs. what’s unacceptable

Industry-wide issues you should anticipate

• New RV defect rates: Many units leave the factory with punch-list items. The difference is how a dealer handles them.
• Parts pipelines: OEM parts delays are common, especially in peak season. Good dealers communicate candidly; poor ones go silent.
• Workforce variability: RV tech training is uneven across the industry. You’re paying for results—hold the shop to that standard.

What crosses the line

• Undisclosed add-ons/fees that inflate price at signing.
• Refusal to document promises or to correct known defects pre-delivery.
• Failure to process title work or respond to reasonable status requests.
• Service damage or repeated failed repairs without escalation or accountability.

Where this dealership could improve (and what to ask for)

Constructive opportunities and buyer asks

• Proactive PDI with photos/video: Ask the store to send a dated PDI checklist with images before you arrive.
• Transparent scheduling: Request a written service capacity statement (average lead time, current backlog).
• Single point of contact: Ask to be assigned one accountable manager for your entire transaction.
• Warranty clarity: Demand the full warranty/ESC contract early; no pressure to decide in the finance office.

The dealership may have resolved some complaints; when you see owner replies on Google acknowledging fixes, note the names and departments involved and deal directly with them. But absent system-level changes, patterns tend to repeat. As you evaluate reviews on their profile, pay attention to dates and whether resolutions genuinely solved the issue: check the newest low-star reviews here. If you’ve experienced a resolution (good or bad), tell future shoppers what to expect.

Final risk assessment for RV shoppers

Summing up the red flags

Patterns in public feedback for 72 West Motors & RVs—Fredericktown, MO—cluster around sales pressure and add-ons, trade-in valuations and financing, delivery condition shortcomings, title/paperwork timing, and service delays or workmanship questions. These are not unique to this dealership, but the clustering and frequency in low-star commentary indicate elevated risk for buyers who do not protect themselves with independent inspections, written due bills, and careful contract review.

• Biggest hazards: Accepting delivery with unresolved defects; signing for unwanted financial products; relying on verbal promises; and assuming service will be fast after funding.
• Buyer leverage: It’s highest before the check clears. Once the sale is done, you’re in line like everyone else.

We strongly recommend using the research links above, especially the dealer’s Google profile sorted by lowest rating, and cross-checking any claims with independent communities. If you discover safety defects or warranty refusals, consider formal complaints to the Missouri AG, FTC, and NHTSA.

Bottom line recommendation: Given the concentration of serious, recurring complaints about sales tactics, delivery quality, service delays, and paperwork timing at the Fredericktown, MO location, we do not recommend proceeding with a purchase here unless the dealership agrees in writing to an independent pre-delivery inspection, completes all punch-list repairs before funding, removes unwanted add-ons, and commits to explicit service timelines. If those conditions are not met, consider other dealerships with stronger, recent customer satisfaction records.

Comments and community experiences

Your experience is invaluable to other RV shoppers navigating the same risks. Did you buy or service an RV at 72 West Motors & RVs in Fredericktown, MO? What went right, what went wrong, and how did the dealership respond? Please share specific dates, departments, and outcomes so readers can learn from your journey.