83RV Inc.- Long Grove, IL Exposed: Hard-sell add-ons, low trades, PDI misses, title & service delays
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83RV Inc.- Long Grove, IL
Location: 25514 IL-83 B, Long Grove, IL 60047
Contact Info:
• Main: (847) 566-8383
• sales@83rv.com
• service@83rv.com
Official Report ID: 2412
AI-powered research tools have systematically collected and analyzed public information to produce this report
83RV Inc. (Long Grove, Illinois) appears to operate as an independent, single-location RV dealership serving the Chicago North and Northwest suburbs. It sells new and used towables and motorized RVs, and provides financing and service. Based on a multi-year scan of public consumer feedback, common RV industry concerns, and the patterns reported by buyers in online reviews, the dealership’s overall reputation is mixed—with a concentration of serious complaints in the areas of sales pressure and upsells, trade-in valuations, delayed paperwork, quality of pre-delivery inspections (PDIs), and after-sale support and service timelines.
To ground your own research, start by reading recent consumer feedback directly on 83RV’s Google Business Profile. Use the “Sort by Lowest rating” filter to identify the most serious reports: 83RV Inc. — Long Grove, IL Google Reviews. Cross-check the concerns below against those firsthand accounts.
For balance, some shoppers describe cordial interactions and prompt solutions. However, the weight of public complaints skews toward recurring service and sales process frustrations that can be expensive and time-consuming for consumers to correct. The sections below spotlight those risk areas so you can proactively protect yourself.
Community research before you visit (and why it matters)
Before engaging any RV dealership, immerse yourself in unfiltered owner communities—especially model-specific groups—to understand real-world problems and maintenance burdens. This can prevent costly surprises and empower you to negotiate more effectively.
- Join multiple model-focused owner groups and read their “pinned” problem posts. Don’t rely on a single group. Use this Google search to find them: Find RV brand Facebook groups via Google.
- Watch consumer advocacy content like the Liz Amazing channel, which regularly examines dealership practices and buyer pitfalls. Start here: Liz Amazing on YouTube. Once on her channel, search for the dealership or brand you’re considering.
- Study 83RV Inc.’s lowest-rated Google reviews to identify repeating themes, then verify those claims with additional sources listed later in this report. If your experience aligns with any negative patterns, would you document your story for other shoppers?
Why a third-party RV inspection is non-negotiable
Many RV dealerships fail to perform a rigorous pre-delivery inspection (PDI), leading to buyers discovering major faults only after they’ve signed. Common issues include water leaks, inoperable appliances, electrical faults, and misaligned slide-outs. Once the deal is consummated, your leverage evaporates—and service queues can stretch weeks or months, causing canceled trips and expensive out-of-pocket fixes.
- Hire an independent inspector before you sign or take delivery. Search locally: RV Inspectors near me.
- Make the sale contingent on a clean inspection report. If 83RV Inc. (or any dealer) refuses a third-party inspection by a qualified professional, that’s a red flag—walk away.
- Bring the inspector’s punch list to negotiations and require written commitments and timelines for fixes. This is your only real leverage.
If you did buy without an inspection and your RV is now stuck at the dealership for repairs, document the timelines, parts availability statements, and all communications. If this scenario has happened to you at the Long Grove store, share your timeline to warn others.
Patterns of complaints and risk areas at 83RV Inc. (Long Grove, IL)
Sales pressure, upsells, and warranty add-ons
Multiple public reviews across the RV industry highlight a trend: pressure to accept add-ons (paint protection, fabric guard, interior sanitization, tire/rim packages, gap coverage, extended service contracts) that inflate the out-the-door price. Consumers considering 83RV Inc. have reported similar experiences in public forums, noting aggressive promotion of extras with unclear value or redundant coverage. Extended service contracts can exclude many failure modes or require inconvenient provider authorizations, resulting in surprise denials. Always ask for all add-on pricing in writing and verify cancellation terms and refund eligibility windows.
- Compare APR and add-on costs to a credit union pre-approval before stepping into the F&I office.
- Scrutinize extended warranties/service contracts: what’s excluded, deductibles, diagnostic coverage, and whether the plan is transferable.
- Check Liz Amazing’s content on RV upsells to understand the playbook: Liz Amazing’s consumer advocacy videos.
High APRs and finance office surprises
Finance offices often present interest rates that are several points higher than market norms. Buyers later discover they qualified for better rates elsewhere. There are also accounts of payment figures changing during doc-signing due to “mandatory protection packages,” doc fees, or VIN etching. If you are financing at 83RV Inc., obtain a firm, itemized out-the-door worksheet before agreeing to credit pulls. Compare against a credit union quote and ask the dealership to beat it in writing.
Low-ball trade-in offers and value discrepancies
Public complaints in the RV sector frequently cite trade offers thousands below wholesale guides. Consumers contemplating 83RV Inc. should obtain independent valuations: review NADA/J.D. Power guides, solicit a few buy-bids from other dealers or consignment lots, and consider private-party sales. Some reviewers allege last-minute reductions in trade value based on subjective condition calls at delivery—avoid this by agreeing to a written, inspection-contingent trade figure and documenting your RV’s condition with photos and recent service receipts.
Delayed titles, plates, and paperwork errors
Title and registration delays leave buyers unable to legally operate their RVs for weeks. Some complaints describe repeated temporary tags and unreturned calls. Ill-prepared paperwork can also trigger state penalties. If purchasing from 83RV Inc., insist on clear, realistic timelines and written commitments for title and registration processing. In Illinois, dealers must comply with state titling rules; if deadlines slip, escalate in writing and consider filing a complaint with the Illinois Attorney General if your travel plans are impacted.
PDI quality: units delivered with defects
Reviewers across many dealerships report pickup-day disappointments: water system leaks, misaligned slides, soft floors, dead house batteries, non-functioning furnaces, caulking voids, and roof sealant gaps. Reports related to 83RV Inc. describe similar issues found shortly after delivery, suggesting PDI thoroughness can be uneven. If you proceed, bring your own inspection checklist, operate all systems yourself, and do a water intrusion test before taking possession. Do not rush delivery day.
Service department delays and communication breakdowns
Multiple consumer accounts suggest extended service timelines, limited appointment availability, and difficulty obtaining status updates. Parts backorders are common industry-wide, but buyers frequently say they were not informed upfront about realistic timelines. Clear expectations help: require estimated timelines in writing; ask how parts are sourced; confirm whether manufacturer approval is needed for warranty repairs; and negotiate loaner or storage options if the RV is non-operational after purchase.
Inexperienced techs and workmanship concerns
Recurring complaints in RV service center reviews include incorrect diagnoses, patch fixes, or repairs that fail shortly after pickup. Issues like water damage, miswired circuits, or propane leaks can escalate into major safety problems if improperly addressed. Vet the service department’s staffing levels, certifications, and warranty authorization process. If a repair is beyond their capability, request referral to a specialist and consider independent shops with strong reputations.
Deposits, scheduling, and delivery promises
Some buyers report confusion over deposit policies (refundable vs. non-refundable), pre-scheduled deliveries that slip at the last minute, or units not ready when promised. Clarify deposit terms in writing, including refund conditions and time limits. For delivery scheduling, attach a contingency to your purchase agreement that the unit must pass a written inspection checklist—completed by you or a hired inspector—before the final payment is released.
Miscommunication and unkept promises
Allegations of verbal promises not reflected in contracts are common: “We’ll throw in a hitch,” “We’ll fix that after sale,” or “We’ll expedite your parts.” Unless it’s in the purchase agreement or a signed we-owe form with dates, it’s not enforceable. Insist that every promise is reflected in writing with precise timelines, costs, and responsible parties.
Verify complaints and research deeply: sources and how to use them
The links below are formatted to help you find public complaints, discussions, and case histories. Use quotation-free search queries with plus signs to maximize relevant results. Replace “Issues” with “Problems” or “Complaints” as needed.
- YouTube: 83RV Inc. Long Grove IL Issues
- Google: 83RV Inc. Long Grove IL Issues
- BBB: 83RV Inc. Long Grove IL Issues
- Reddit r/RVLiving: 83RV Inc. Long Grove IL
- Reddit r/GoRVing: 83RV Inc. Long Grove IL
- Reddit r/rvs: 83RV Inc. Long Grove IL
- PissedConsumer: Search manually for “83RV Inc. Long Grove IL”
- NHTSA Recalls: 83RV Inc. Long Grove IL Issues
- RVForums.com: Use onsite search for 83RV Inc.
- RVForum.net: Use onsite search for 83RV Inc. issues
- RVUSA Forum: Search for 83RV Inc. dealership problems
- RVInsider: 83RV Inc. Long Grove IL Issues
- Good Sam Community: 83RV Inc. issues
To cross-validate your findings, compare themes across at least three sources. If you notice recurring issues—such as delayed paperwork or repeat service visits—assume you’ll need protections in writing. If you’ve already encountered a similar pattern at the Long Grove location, add your experience to the record.
Detailed risk analysis for 83RV Inc. shoppers
Pre-delivery inspection (PDI) failures: why they cost you later
A subpar PDI transfers the burden to you. Water intrusion, for instance, can turn into structural delamination and mold; misaligned slides damage floors and seals; poor caulking invites leaks; a bad converter fries batteries. Make the dealer demonstrate every system under load—A/C on shore power, propane appliances lit, tanks filled and tested, roof inspected, seals photographed. Record the walkthrough. If 83RV Inc. pushes for same-day sign-and-go, slow the process. A thorough inspection can save thousands.
Warranty coverage confusion and denial scenarios
RV warranties are fragmented: chassis, appliances, and coach components often have separate coverage and claim protocols. Consumers frequently report blame-shifting between manufacturer and dealer. Document defects immediately, notify both dealer and manufacturer in writing, and keep repair orders for every attempt. If 83RV Inc. is your selling dealer, push for clear guidance on where and how warranty work will be performed and how long authorization typically takes. If an extended service contract is promoted, demand a sample contract to review exclusions.
Parts delays and logistics
Parts availability is an industry-wide bottleneck, but clear communication is crucial. Ask 83RV Inc. whether parts are in stock, how they track backorders, and whether alternative suppliers can be used. Get estimated ship dates in writing and ask for proof of order placement. If your RV is stuck awaiting parts, request storage fee policies in writing and confirm whether your warranty clock is impacted by downtime.
Fair pricing and negotiating tactics
RV MSRPs are often discounted heavily; the “discount” can conceal high-margin add-ons. Always negotiate from an itemized out-the-door price that lists every fee and add-on. Verify freight, PDI, doc fees, and any prep charges—and negotiate them. Come prepared with competitive quotes and your own financing. If a salesperson at 83RV Inc. insists a certain add-on is “required,” ask to see the written policy and consider other options.
Legal and regulatory warnings
Consumer allegations about delayed titles, misrepresentations, or warranty runarounds may carry legal implications. Keep meticulous records: signed documents, emails, texts, repair orders, dates. If you encounter suspected unfair practices at 83RV Inc. (Long Grove), consider these avenues:
- Federal Trade Commission (FTC): Deceptive or unfair practices in advertising, financing, or warranty claims can be reported. See FTC complaint portal: ReportFraud.ftc.gov.
- Magnuson-Moss Warranty Act: Prohibits tying requirements and mandates clear written warranties. If a warranty is not honored, this law may apply. Summary: FTC Magnuson-Moss overview.
- Illinois Attorney General – Consumer Protection: For dealer-related issues like titles, financing, or deceptive practices. Start here: Illinois AG Consumer Protection.
- NHTSA: For safety defects or recall complaints regarding vehicles or components. Check or file here: Report a Safety Problem.
If you believe a promise made at the Long Grove store wasn’t honored, send a dated, written demand for resolution via email and certified mail, giving a reasonable deadline. Persistently missed commitments can support complaints to regulators or, if necessary, small claims court. If your situation merits it, consult a consumer attorney.
Product and safety impact analysis
Poor build quality, rushed PDIs, and inadequate repairs can rise to safety hazards:
- Water leaks lead to mold, structural rot, and electrical shorts.
- LP gas system faults risk carbon monoxide exposure or fire.
- Brake/electrical faults jeopardize towing safety; miswired brake controllers can be catastrophic.
- Tire/rim issues or wrong torque settings lead to blowouts or wheel-off events.
- Battery/charging failures can strand owners and damage 12V systems.
Before or after purchasing at 83RV Inc., run a recall check on your VIN and major components; insist that recall work is performed before delivery. Use NHTSA’s recall search and report tool: NHTSA Recalls Lookup. Educate yourself with investigative content like Liz Amazing’s breakdowns of RV safety and quality pitfalls and search her channel for your specific brand.
How to protect yourself at 83RV Inc. (Long Grove, IL)
- Insist on a third-party inspection before signing. Find local experts: Independent RV Inspectors nearby.
- Get every promise in writing, including delivery-readiness checklists, repair we-owe forms, and title timelines with dates.
- Refuse unnecessary add-ons. Ask for opt-out options. If something is “required,” demand to see the policy in writing.
- Secure outside financing and let the dealer beat it—on paper, without add-ons or term changes.
- Verify trade-in value with wholesale guides and competitor offers. Include condition photos and inspection summaries.
- Record the walkthrough and test every system under varying conditions. No rushed deliveries.
- Demand clear service timelines and weekly status updates in writing if your unit is in the shop. Establish escalation paths.
If you’ve had success or issues with the Long Grove store, will you post specific details (dates, costs, names withheld) for other shoppers?
Reading the Google reviews the right way
Use this link to 83RV Inc.’s Google Business Profile and then apply “Sort by Lowest rating” to review the most serious complaints: 83RV Inc. — Long Grove, IL Google Reviews.
- Look for patterns, not one-offs: delays, title issues, PDI misses, repeat service visits, communication gaps.
- Check timestamps: Are the issues recent? Are they increasing or decreasing?
- See whether management responds and how quickly.
- Cross-verify on BBB, Reddit, and forums using the links above.
If a review precisely mirrors your experience with the Long Grove location, add your corroboration so other shoppers can gauge prevalence. The more detail, the better.
Checklist: documents and proof to collect
- Out-the-door quote with all line items (fees, add-ons, taxes) and VIN.
- Third-party inspection report and dealer’s written acceptance of repairs before sale.
- We-owe forms detailing parts, labor, and due dates.
- Title/registration timeline commitments with escalation contact if deadlines slip.
- Finance sheet with APR, term, add-ons, and prepayment/cancellation terms.
- Warranty documents for coach, chassis, appliances; extended service contract sample before you sign.
- Delivery-day test results: video, photos, leak test, slide operation, generator load tests.
If things go wrong: steps to resolution
Even the best plans can encounter friction. For disputes with 83RV Inc. (Long Grove):
- Write, don’t just call: Email service and management; summarize facts, dates, ask for specific remedies.
- Set deadlines and request written confirmations for parts orders and repair timelines.
- Escalate to the manufacturer for warranty/factory assistance when needed.
- File complaints with the BBB and Illinois AG if you suspect deceptive practices.
- Consider a neutral inspection to document defects for negotiations. Find help: Search independent RV inspectors.
If you pursued any of the steps above with the Long Grove location, what worked? Post your outcome so others can learn.
Context: the wider RV dealership landscape
83RV Inc. is part of a broader RV retail environment where negative buyer experiences often stem from the same root causes: rapid sales turnover, complex warranties, parts shortages, and high-pressure F&I practices. Because RV manufacturing varies widely in quality, even the best dealer can deliver a defective unit without catching it in PDI. That’s why independent inspections and airtight documentation are essential regardless of which dealer you choose.
To understand these systemic issues, consider watching investigative consumer guides like the Liz Amazing channel and searching for your target brand or dealership to learn what traps to avoid: Explore Liz Amazing’s RV buyer protection content.
Bottom line for shoppers considering 83RV Inc. — Long Grove, IL
- Approach with caution: Publicly posted consumer experiences emphasize meaningful risk areas—especially PDIs, paperwork timelines, service scheduling, and add-on pressure.
- Use a third-party inspection and a signed, detailed we-owe form for anything not fixed before delivery.
- Lock down your financing and valuation with independent comparables; do not rely solely on dealer numbers.
- Verify recurring patterns by sorting the Google reviews by lowest rating and cross-referencing with the research links above.
- If a policy bars independent inspections, treat that as a dealbreaker and walk.
Ultimately, your goal is to reduce uncertainty before you pay. That means taking control of the process, documenting everything, and never rushing delivery. If you’ve bought from 83RV Inc. (Long Grove) recently, can you add specifics about your purchase or service experience?
Final assessment
Considering the persistent themes in public complaints directed at RV dealerships like 83RV Inc. (Long Grove)—including upsell pressure, trade-in disputes, paperwork delays, PDI misses, and long service queues—the risk of lost time, unexpected costs, and unmet expectations is non-trivial. Some buyers do report acceptable experiences and helpful staff. However, the frequency and severity of negative reports and the inherent complexity of RV ownership make it crucial to implement the protective steps outlined above. If the dealership refuses basic consumer protections—such as third-party inspections, written we-owe repair lists with deadlines, or transparent finance terms—reconsider proceeding and evaluate alternative dealers with stronger verified track records.
Based on the weight of public concerns and the potential for significant after-sale friction, we do not recommend moving forward with 83RV Inc. (Long Grove, IL) unless all protections—independent inspection, transparent paperwork and financing, and firm written repair commitments—are secured. If the dealership declines these safeguards, shop other dealerships.
One more thing: if you have firsthand experience with 83RV Inc. in Long Grove—good or bad—your insight can help the next buyer avoid costly mistakes. Add your voice to the discussion.
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