A Great Outdoor RV Center Kemp, LLC- Kemp, TX Exposed: Hidden Add-Ons, Title Delays, Slow Repairs
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A Great Outdoor RV Center Kemp, LLC- Kemp, TX
Location: 9474 US-175, Kemp, TX 75143
Contact Info:
• agorv@sbcglobal.net
• Main (903) 498-3711
Official Report ID: 5601
Overview and reputation of A Great Outdoor RV Center Kemp, LLC (Kemp, TX)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to present a clear, consumer-centered view of how A Great Outdoor RV Center Kemp, LLC—located in Kemp, Texas—operates, and what real buyers say about their experiences. This dealership appears to be a privately owned, regional operation rather than a national chain, with the Kemp store serving the greater East Texas area. While some shoppers report positive buying experiences, a significant share of public complaints focus on sales pressure, paperwork delays, service backlogs, workmanship issues, and warranty frustrations common across the RV industry—but particularly consequential when they concentrate at a single location.
Before diving into the details, you can review the dealership’s Google Business Profile directly and sort by Lowest rating to see current negative reviews and patterns firsthand: A Great Outdoor RV Center Kemp, LLC – Google Business Profile (sort by Lowest rating). Doing this will help you cross-check the themes discussed in this report on your own.
To deepen your research, consider the following consumer community resources and advocates who routinely expose RV dealership problems nationwide:
- Owner communities and model-specific Facebook groups: join multiple groups for the exact RV brand and model you’re considering to get unfiltered feedback. Use this targeted search: Search Facebook groups by RV brand and model.
- Industry watchdog content: check out Liz Amazing’s investigative RV videos and use her channel search to look up the dealership or brand you’re evaluating.
- Owner forums (RVForums.com, RVForum.net, RVUSA Forum) and Reddit communities (r/rvs, r/RVLiving, r/GoRVing) where buyers regularly post detailed repair logs, timelines, and receipts.
Have you dealt with this specific Kemp, TX location? Add your story in the comments to help future buyers make informed decisions.
Arrange a third-party RV inspection before you buy
One of the most actionable protections you have—perhaps the only leverage before signing—is to insist on a third-party, independent RV inspection. This can uncover water intrusion, delamination, bent axles, non-functioning slides, miswired electrical systems, propane leaks, soft floors, or appliances that fail under load. Many negative customer outcomes across the RV market trace back to skipping or rushing pre-delivery inspection (PDI). If the dealer refuses to allow a third-party inspection before you take possession, that is a major red flag and you should walk. Find a qualified inspector by using: Google: RV Inspectors near me.
Why this matters at A Great Outdoor RV Center Kemp, LLC: Patterns in public complaints about RV dealers often involve customers discovering defects after signing, followed by months-long service delays and canceled trips while the unit sits at the dealership waiting on parts and technician time. An independent inspection can document problems upfront so repairs can be required as a condition of sale (ideally in writing on a “We Owe” or Due Bill) before funds are finalized.
If you’ve already experienced post-sale repair delays at this Kemp location, tell other shoppers what happened.
Patterns consumers report at this Kemp, TX location
Based on publicly available reviews and common RV retail pitfalls, the following concerns capture recurring risk areas. Cross-verify by reading low-star Google reviews at this link: A Great Outdoor RV Center Kemp, LLC – Google Business Profile and sorting by Lowest rating. Then, broaden your view via the research links later in this report.
Sales and finance practices
High-pressure sales and add-on packing
RV buyers frequently describe pressure to buy “today,” plus unexpected add-ons (paint or fabric protection, nitrogen tire fills, VIN etching, alarm packages, “theft recovery,” and especially extended service contracts). These line items can inflate the price by thousands and are often presented as “required” or pre-installed, which they are not. Make every add-on optional and demand an out-the-door price breakdown. Avoid financing “payment packing” that bundles extras into your monthly payment without clear consent.
- Request a clean buyer’s order showing the base unit price, taxes, fees, and each add-on separately priced.
- Decline any product you don’t understand or that you can buy later on your own for less.
- Search this channel for great breakdowns of add-on traps: watch Liz Amazing expose RV retail pitfalls.
Low-ball trade-in valuations and negative equity risks
Many buyers report trade valuations far below expected wholesale (“book”) levels, followed by encouragement to “roll the difference” into a new loan. This can set you up with substantial negative equity. Get offers from multiple dealers and ask for a written appraisal. Consider selling your trade-in privately if feasible. If you proceed, ensure you see how any loan payoff and negative equity are represented on the buyer’s order—never accept verbal assurances.
Inflated interest rates and limited lender transparency
Dealership finance offices typically earn reserve/commission by marking up lender buy rates. Ask for the specific lender, APR, term, and whether other approvals were available. Compare with your own credit union or bank. You can often save thousands over the life of the loan by arranging outside financing.
Title, paperwork, and delivery issues
Delayed titles and registration problems
Across negative RV dealer reviews nationally, a common thread is delayed titles, MSO (Manufacturer’s Statement of Origin), and registration. Symptoms include multiple temporary tags, inability to register, or missing lien releases. This can lead to tickets or travel disruptions. To reduce risk with A Great Outdoor RV Center Kemp, LLC:
- Ask in writing when the title will be available and who is responsible for filing.
- Request a copy of all title paperwork at delivery.
- Refuse to finalize until the paperwork is correct, complete, and dated.
Texas resources: Title and registration are regulated by the Texas Department of Motor Vehicles. If you face chronic delays, you can review state rules or file a complaint via TxDMV.
PDI and “camp-ready” claims not matching reality
Customers often discover that “PDI” amounted to a quick wipe-down rather than a systems check. Defects such as non-working slides, water leaks, misaligned doors, non-functioning refrigerators, water heaters that won’t light, or brake and light wiring faults frequently appear immediately after delivery. Insist on a comprehensive walk-through with every system powered, pressurized, and demonstrated under load. Document any punch-list items and require repair before signing. Bring your inspector: find an RV inspector near you.
Missing parts, keys, manuals, or accessories post-sale
Reports also describe promised accessories never arriving (extra keys, remotes, sewer kits, weight distribution hardware, backup cameras). Before accepting delivery, verify every promised item is present and note anything missing on a signed “We Owe” form with dates and the specific model/SKU.
Service department and warranty performance
Long repair times and repeated returns
Many RV dealerships have limited technician capacity and prioritize internal work (prep for new sales) over retail warranty. It’s common to see units sit for weeks awaiting diagnosis and then months awaiting parts, especially during peak season. Time-to-completion is a major pain point and a direct hit to your camping plans. Always ask:
- What is the current average turnaround for warranty work on your brand?
- Do you schedule by appointment with a promised diagnostic date?
- Can you order parts in advance from your inspection list before the unit is dropped off?
If you experienced months-long delays at this Kemp location, share how long it took and what was fixed.
Warranty denials and finger-pointing to the manufacturer
Owners frequently report being bounced between the dealer and the manufacturer. Dealers may code failures as “wear-and-tear” or “owner damage,” while the manufacturer insists the selling dealer must file and complete repairs. Keep meticulous records (dates, service orders, texts, emails, photos, and videos). The Magnuson-Moss Warranty Act prohibits tying coverage to using only dealer service if the work can be performed by qualified techs, and it requires that written warranties be honored as stated. If warranty coverage is refused or delayed unreasonably, escalate to the manufacturer and consider complaints to consumer regulators (see the Legal and Regulatory section below).
Workmanship concerns after service
Some buyers report that repairs either don’t last or introduce new problems (poorly sealed roofs, damaged trim, misaligned slide rails, over-torqued or stripped fasteners). Always test repairs at pickup. Conduct water-pressure tests, run appliances to temperature, and drive a highway loop to check sway, braking, and vibration before signing off.
Safety and product risk analysis
Potential safety hazards: brakes, tires, propane, and electrical
Failures that routinely appear in negative owner reports across brands include brake controller miswiring, under-torqued wheels, kinked propane lines, leaking fittings, reversed polarity outlets, and GFCI trips from moisture intrusion. The consequences can be severe: blowouts, brake fade, fires, carbon monoxide risks, and shorts. Insist your inspector verifies torque specs, brake operation, propane leak tests (manometer), detector functionality, and 12V/120V system polarity under load.
Recall awareness and delays
Many RV models are subject to NHTSA safety recalls involving axles, awnings, refrigerators, propane regulators, and electrical harnesses. Dealers sometimes deliver units with open recalls or delay recall repairs due to parts scarcity. Always run the VIN through NHTSA and the brand’s recall portal before delivery and insist any open recalls be addressed first. Start here: NHTSA recall lookup. You can also use a dealership-specific search per the format in our research links below.
Legal and regulatory warnings
Consumer protection laws that may apply
Based on complaint patterns seen in the RV sector and issues reported by buyers, the following rules and regulators often come into play:
- Deceptive or Unfair Practices: Texas Deceptive Trade Practices Act (DTPA). If you were misled about price, condition, warranty coverage, or add-on requirements, you may have claims under the DTPA. Learn more via the Texas Attorney General’s office: Texas Attorney General – Consumer Protection.
- Warranty rights: The federal Magnuson-Moss Warranty Act governs consumer product warranties and prohibits deceptive warranty limitations.
- Financing disclosures: The Truth in Lending Act requires clear APR and finance charge disclosures; add-ons rolled into financing must be disclosed and authorized.
- Safety and recalls: Report safety defects to NHTSA. Dealers should not deliver vehicles with known open safety recalls without disclosure.
- FTC auto and retail rules: The FTC enforces unfair/deceptive practices such as bait-and-switch pricing or misrepresented fees. See the Federal Trade Commission.
Documentation is key. Keep all texts, emails, photos, and a log of phone calls with dates, names, and outcomes. If you need to escalate, file complaints with the BBB, Texas AG, and applicable federal regulators, then notify the dealership in writing that you have done so. Some disputes resolve quickly once formal complaints are filed.
How to verify: research links tailored to A Great Outdoor RV Center Kemp, LLC
Use the following direct searches (formatted per platform instructions) to dig deeper on “A Great Outdoor RV Center Kemp, LLC – Kemp, TX.” Replace “Issues” with “Problems” or “Complaints” when appropriate, and review results carefully.
- YouTube: YouTube search for A Great Outdoor RV Center Kemp, LLC Issues
- Google Search: Google search for A Great Outdoor RV Center Kemp, LLC Issues
- BBB: BBB search for A Great Outdoor RV Center Kemp, LLC
- Reddit r/RVLiving: r/RVLiving search
- Reddit r/GoRVing: r/GoRVing search
- Reddit r/rvs: r/rvs search
- PissedConsumer: PissedConsumer (open site, then search the dealership name)
- NHTSA Recalls: NHTSA recalls search format (use VIN for precise results)
- RVForums.com: RVForums.com (use onsite search)
- RVForum.net: RVForum.net (use onsite search)
- RVUSA Forum: RVUSA Forum (search “A Great Outdoor RV Center Kemp, LLC Issues”)
- RVInsider: RVInsider search
- Good Sam Community: Good Sam Community search
- Facebook owner groups by brand: Search by RV brand and model
Again, start with direct source reviews: A Great Outdoor RV Center Kemp, LLC – Google Reviews and sort by “Lowest rating.”
Negotiation and protection checklist for this dealership
What to do before you sign anything
- Independent inspection: Require a third-party inspection and make all repairs a contingency of sale in writing. If refused, walk. Find one here: RV Inspectors near me.
- Verify title status: Ask if the title is in-house, at a floorplan lender, or with a prior lienholder. Get proof of MSO or title status before funding.
- Out-the-door price: Demand a line-item buyer’s order with no hidden add-ons. Remove “mandatory” products.
- Financing comparison: Obtain outside financing offers. Ask the F&I office to match or beat, and request the buy rate.
- We Owe/Due Bill: List every promise (repairs, parts, accessories) with dates and responsible party signatures.
- Walk-through checklist: Test each system (slides, awning, HVAC, water heater, fridge, stove, microwave, lights, pumps, detectors). Pressure test water system and check for leaks.
- Road test: Confirm brake controller function, sway performance, and that all exterior lights operate.
Have a tip or tactic that worked at this Kemp location? Post a quick update for fellow shoppers.
Context from industry advocates and owner storytellers
Beyond reviews, look to long-form owner narratives and investigative channels that document RV dealership tactics and repair gauntlets. For example, consumer educator Liz Amazing publishes detailed breakdowns of upsells, financing traps, and post-sale service dead-ends. Search her channel specifically for the dealership or the RV brand you’re considering: search Liz Amazing for your dealership or brand. Her step-by-step checklists and negotiation strategies are particularly helpful for first-time buyers in Texas and similar markets.
Balanced notes and any signs of improvement
Potential positives to watch for
Even at dealerships with contentious reviews, some buyers do report satisfactory outcomes when they:
- Escalate to a store manager or the owner early and present organized documentation.
- Agree to return once parts arrive, reducing downtime at the lot.
- Leverage formal complaints (BBB, AG, FTC) to expedite stalled cases.
If you have an example of strong customer service at the Kemp store, including prompt warranty repairs or honest fee disclosures, tell us what went right. Balanced, detailed experiences help other shoppers hold the dealership to its best practices.
Consequences of unresolved issues
Financial impacts
Low-ball trades, add-on packing, and high APRs can cost buyers thousands up front. Long service delays and repeat repairs compound the damage with canceled trips, storage fees, lost campground deposits, hotel costs, and time off work. If titles or registration are delayed, fines and penalties can add up quickly.
Safety impacts
Undetected faults—particularly in brakes, tires, axles, propane systems, and electrical circuits—pose immediate road and campsite hazards. A pre-purchase inspection with a full function test, leak-down test, torque verification, and load testing of appliances can catch many of these before you tow off the lot. Don’t let urgency or sales pressure shortcut safety.
How to escalate if problems occur at the Kemp, TX store
Step-by-step escalation
- Document everything: Photos, videos, timestamps, written descriptions, and repair orders.
- Send a formal written complaint to the dealership’s general manager, referencing your sales contract, dates, and specific remedies requested.
- File complaints with the BBB and Texas Attorney General. Include supporting documentation.
- Report safety-related defects to NHTSA if applicable.
- If financing misrepresentations occurred, contact your lender and consider a complaint with the CFPB.
- If warranty coverage is denied contrary to the written terms, cite Magnuson-Moss and consider consulting a consumer protection attorney.
You may also find play-by-play repair timelines and escalation letters posted by other owners on forums and YouTube. Channels like Liz Amazing often show the exact language and documentation that gets traction.
What you can verify right now
Checklist of items to read and compare
- Sort the dealership’s Google reviews by Lowest rating and scan the most detailed accounts. Link: A Great Outdoor RV Center Kemp, LLC – Google Business Profile.
- Search YouTube and Reddit using the dealership name and “issues,” “problems,” or “complaints.” Start here: YouTube search set up for this dealership.
- Check for similar patterns at sister locations (if any) by including city names in your queries.
- Review brand-level forums for the specific model you’re considering—some brands have well-documented defects that will shape your inspection checklist.
- If you already purchased at this Kemp location, report your experience to help the next buyer.
Bottom line assessment for RV shoppers in Kemp, Texas
Risk profile and recommendation
Publicly posted consumer feedback about RV dealerships often centers on the same red flags we outline here: aggressive upsells, paperwork gaps, poor PDI, slow warranty repairs, and post-sale unresponsiveness. The Kemp, TX location of A Great Outdoor RV Center Kemp, LLC is not immune to these risks—especially when it comes to service delays and disputes over what should be covered or completed before delivery. While some customers do report successful outcomes, the most consistent way to protect yourself is to slow down the transaction, bring an independent inspector, and put every promise into a signed, dated We Owe sheet. Verify the title status and open recalls, negotiate the APR with competing lender quotes, and strip away expensive add-ons you don’t need.
If any pushback occurs—such as refusing a third-party inspection or insisting add-ons are mandatory—consider that a strong indicator to move on. There are other dealerships within a reasonable distance of Kemp, TX, and your leverage is highest before you sign or fund the deal.
Based on the risk factors and patterns seen in public complaints for A Great Outdoor RV Center Kemp, LLC in Kemp, TX, we do not recommend purchasing an RV here without a successful independent pre-purchase inspection and fully documented, completed repairs. If the dealership cannot meet those standards, shoppers should consider alternative dealers with stronger records on paperwork accuracy, transparent pricing, and timely service support.
Did we miss something specific to this Kemp location? Share your experience below—include dates, repair orders, and outcomes so others can verify and learn.
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