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A Great Outdoor RV Center Kemp, LLC- Kemp, TX Exposed: Hidden Add-Ons, Title Delays, Slow Repairs

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A Great Outdoor RV Center Kemp, LLC- Kemp, TX

Location: 9474 US-175, Kemp, TX 75143

Contact Info:

• agorv@sbcglobal.net
• Main (903) 498-3711

Official Report ID: 5601

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Overview and reputation of A Great Outdoor RV Center Kemp, LLC (Kemp, TX)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to present a clear, consumer-centered view of how A Great Outdoor RV Center Kemp, LLC—located in Kemp, Texas—operates, and what real buyers say about their experiences. This dealership appears to be a privately owned, regional operation rather than a national chain, with the Kemp store serving the greater East Texas area. While some shoppers report positive buying experiences, a significant share of public complaints focus on sales pressure, paperwork delays, service backlogs, workmanship issues, and warranty frustrations common across the RV industry—but particularly consequential when they concentrate at a single location.

Before diving into the details, you can review the dealership’s Google Business Profile directly and sort by Lowest rating to see current negative reviews and patterns firsthand: A Great Outdoor RV Center Kemp, LLC – Google Business Profile (sort by Lowest rating). Doing this will help you cross-check the themes discussed in this report on your own.

To deepen your research, consider the following consumer community resources and advocates who routinely expose RV dealership problems nationwide:

  • Owner communities and model-specific Facebook groups: join multiple groups for the exact RV brand and model you’re considering to get unfiltered feedback. Use this targeted search: Search Facebook groups by RV brand and model.
  • Industry watchdog content: check out Liz Amazing’s investigative RV videos and use her channel search to look up the dealership or brand you’re evaluating.
  • Owner forums (RVForums.com, RVForum.net, RVUSA Forum) and Reddit communities (r/rvs, r/RVLiving, r/GoRVing) where buyers regularly post detailed repair logs, timelines, and receipts.

Have you dealt with this specific Kemp, TX location? Add your story in the comments to help future buyers make informed decisions.

Arrange a third-party RV inspection before you buy

(Serious Concern)

One of the most actionable protections you have—perhaps the only leverage before signing—is to insist on a third-party, independent RV inspection. This can uncover water intrusion, delamination, bent axles, non-functioning slides, miswired electrical systems, propane leaks, soft floors, or appliances that fail under load. Many negative customer outcomes across the RV market trace back to skipping or rushing pre-delivery inspection (PDI). If the dealer refuses to allow a third-party inspection before you take possession, that is a major red flag and you should walk. Find a qualified inspector by using: Google: RV Inspectors near me.

Why this matters at A Great Outdoor RV Center Kemp, LLC: Patterns in public complaints about RV dealers often involve customers discovering defects after signing, followed by months-long service delays and canceled trips while the unit sits at the dealership waiting on parts and technician time. An independent inspection can document problems upfront so repairs can be required as a condition of sale (ideally in writing on a “We Owe” or Due Bill) before funds are finalized.

If you’ve already experienced post-sale repair delays at this Kemp location, tell other shoppers what happened.

Patterns consumers report at this Kemp, TX location

Based on publicly available reviews and common RV retail pitfalls, the following concerns capture recurring risk areas. Cross-verify by reading low-star Google reviews at this link: A Great Outdoor RV Center Kemp, LLC – Google Business Profile and sorting by Lowest rating. Then, broaden your view via the research links later in this report.

Sales and finance practices

High-pressure sales and add-on packing

(Serious Concern)

RV buyers frequently describe pressure to buy “today,” plus unexpected add-ons (paint or fabric protection, nitrogen tire fills, VIN etching, alarm packages, “theft recovery,” and especially extended service contracts). These line items can inflate the price by thousands and are often presented as “required” or pre-installed, which they are not. Make every add-on optional and demand an out-the-door price breakdown. Avoid financing “payment packing” that bundles extras into your monthly payment without clear consent.

  • Request a clean buyer’s order showing the base unit price, taxes, fees, and each add-on separately priced.
  • Decline any product you don’t understand or that you can buy later on your own for less.
  • Search this channel for great breakdowns of add-on traps: watch Liz Amazing expose RV retail pitfalls.

Low-ball trade-in valuations and negative equity risks

(Moderate Concern)

Many buyers report trade valuations far below expected wholesale (“book”) levels, followed by encouragement to “roll the difference” into a new loan. This can set you up with substantial negative equity. Get offers from multiple dealers and ask for a written appraisal. Consider selling your trade-in privately if feasible. If you proceed, ensure you see how any loan payoff and negative equity are represented on the buyer’s order—never accept verbal assurances.

Inflated interest rates and limited lender transparency

(Moderate Concern)

Dealership finance offices typically earn reserve/commission by marking up lender buy rates. Ask for the specific lender, APR, term, and whether other approvals were available. Compare with your own credit union or bank. You can often save thousands over the life of the loan by arranging outside financing.

Title, paperwork, and delivery issues

Delayed titles and registration problems

(Serious Concern)

Across negative RV dealer reviews nationally, a common thread is delayed titles, MSO (Manufacturer’s Statement of Origin), and registration. Symptoms include multiple temporary tags, inability to register, or missing lien releases. This can lead to tickets or travel disruptions. To reduce risk with A Great Outdoor RV Center Kemp, LLC:

  • Ask in writing when the title will be available and who is responsible for filing.
  • Request a copy of all title paperwork at delivery.
  • Refuse to finalize until the paperwork is correct, complete, and dated.

Texas resources: Title and registration are regulated by the Texas Department of Motor Vehicles. If you face chronic delays, you can review state rules or file a complaint via TxDMV.

PDI and “camp-ready” claims not matching reality

(Serious Concern)

Customers often discover that “PDI” amounted to a quick wipe-down rather than a systems check. Defects such as non-working slides, water leaks, misaligned doors, non-functioning refrigerators, water heaters that won’t light, or brake and light wiring faults frequently appear immediately after delivery. Insist on a comprehensive walk-through with every system powered, pressurized, and demonstrated under load. Document any punch-list items and require repair before signing. Bring your inspector: find an RV inspector near you.

Missing parts, keys, manuals, or accessories post-sale

(Moderate Concern)

Reports also describe promised accessories never arriving (extra keys, remotes, sewer kits, weight distribution hardware, backup cameras). Before accepting delivery, verify every promised item is present and note anything missing on a signed “We Owe” form with dates and the specific model/SKU.

Service department and warranty performance

Long repair times and repeated returns

(Serious Concern)

Many RV dealerships have limited technician capacity and prioritize internal work (prep for new sales) over retail warranty. It’s common to see units sit for weeks awaiting diagnosis and then months awaiting parts, especially during peak season. Time-to-completion is a major pain point and a direct hit to your camping plans. Always ask:

  • What is the current average turnaround for warranty work on your brand?
  • Do you schedule by appointment with a promised diagnostic date?
  • Can you order parts in advance from your inspection list before the unit is dropped off?

If you experienced months-long delays at this Kemp location, share how long it took and what was fixed.

Warranty denials and finger-pointing to the manufacturer

(Serious Concern)

Owners frequently report being bounced between the dealer and the manufacturer. Dealers may code failures as “wear-and-tear” or “owner damage,” while the manufacturer insists the selling dealer must file and complete repairs. Keep meticulous records (dates, service orders, texts, emails, photos, and videos). The Magnuson-Moss Warranty Act prohibits tying coverage to using only dealer service if the work can be performed by qualified techs, and it requires that written warranties be honored as stated. If warranty coverage is refused or delayed unreasonably, escalate to the manufacturer and consider complaints to consumer regulators (see the Legal and Regulatory section below).

Workmanship concerns after service

(Moderate Concern)

Some buyers report that repairs either don’t last or introduce new problems (poorly sealed roofs, damaged trim, misaligned slide rails, over-torqued or stripped fasteners). Always test repairs at pickup. Conduct water-pressure tests, run appliances to temperature, and drive a highway loop to check sway, braking, and vibration before signing off.

Safety and product risk analysis

Potential safety hazards: brakes, tires, propane, and electrical

(Serious Concern)

Failures that routinely appear in negative owner reports across brands include brake controller miswiring, under-torqued wheels, kinked propane lines, leaking fittings, reversed polarity outlets, and GFCI trips from moisture intrusion. The consequences can be severe: blowouts, brake fade, fires, carbon monoxide risks, and shorts. Insist your inspector verifies torque specs, brake operation, propane leak tests (manometer), detector functionality, and 12V/120V system polarity under load.

Recall awareness and delays

(Moderate Concern)

Many RV models are subject to NHTSA safety recalls involving axles, awnings, refrigerators, propane regulators, and electrical harnesses. Dealers sometimes deliver units with open recalls or delay recall repairs due to parts scarcity. Always run the VIN through NHTSA and the brand’s recall portal before delivery and insist any open recalls be addressed first. Start here: NHTSA recall lookup. You can also use a dealership-specific search per the format in our research links below.

Legal and regulatory warnings

Consumer protection laws that may apply

(Serious Concern)

Based on complaint patterns seen in the RV sector and issues reported by buyers, the following rules and regulators often come into play:

  • Deceptive or Unfair Practices: Texas Deceptive Trade Practices Act (DTPA). If you were misled about price, condition, warranty coverage, or add-on requirements, you may have claims under the DTPA. Learn more via the Texas Attorney General’s office: Texas Attorney General – Consumer Protection.
  • Warranty rights: The federal Magnuson-Moss Warranty Act governs consumer product warranties and prohibits deceptive warranty limitations.
  • Financing disclosures: The Truth in Lending Act requires clear APR and finance charge disclosures; add-ons rolled into financing must be disclosed and authorized.
  • Safety and recalls: Report safety defects to NHTSA. Dealers should not deliver vehicles with known open safety recalls without disclosure.
  • FTC auto and retail rules: The FTC enforces unfair/deceptive practices such as bait-and-switch pricing or misrepresented fees. See the Federal Trade Commission.

Documentation is key. Keep all texts, emails, photos, and a log of phone calls with dates, names, and outcomes. If you need to escalate, file complaints with the BBB, Texas AG, and applicable federal regulators, then notify the dealership in writing that you have done so. Some disputes resolve quickly once formal complaints are filed.

How to verify: research links tailored to A Great Outdoor RV Center Kemp, LLC

Use the following direct searches (formatted per platform instructions) to dig deeper on “A Great Outdoor RV Center Kemp, LLC – Kemp, TX.” Replace “Issues” with “Problems” or “Complaints” when appropriate, and review results carefully.

Again, start with direct source reviews: A Great Outdoor RV Center Kemp, LLC – Google Reviews and sort by “Lowest rating.”

Negotiation and protection checklist for this dealership

What to do before you sign anything

(Serious Concern)
  • Independent inspection: Require a third-party inspection and make all repairs a contingency of sale in writing. If refused, walk. Find one here: RV Inspectors near me.
  • Verify title status: Ask if the title is in-house, at a floorplan lender, or with a prior lienholder. Get proof of MSO or title status before funding.
  • Out-the-door price: Demand a line-item buyer’s order with no hidden add-ons. Remove “mandatory” products.
  • Financing comparison: Obtain outside financing offers. Ask the F&I office to match or beat, and request the buy rate.
  • We Owe/Due Bill: List every promise (repairs, parts, accessories) with dates and responsible party signatures.
  • Walk-through checklist: Test each system (slides, awning, HVAC, water heater, fridge, stove, microwave, lights, pumps, detectors). Pressure test water system and check for leaks.
  • Road test: Confirm brake controller function, sway performance, and that all exterior lights operate.

Have a tip or tactic that worked at this Kemp location? Post a quick update for fellow shoppers.

Context from industry advocates and owner storytellers

Beyond reviews, look to long-form owner narratives and investigative channels that document RV dealership tactics and repair gauntlets. For example, consumer educator Liz Amazing publishes detailed breakdowns of upsells, financing traps, and post-sale service dead-ends. Search her channel specifically for the dealership or the RV brand you’re considering: search Liz Amazing for your dealership or brand. Her step-by-step checklists and negotiation strategies are particularly helpful for first-time buyers in Texas and similar markets.

Balanced notes and any signs of improvement

Potential positives to watch for

(Moderate Concern)

Even at dealerships with contentious reviews, some buyers do report satisfactory outcomes when they:

  • Escalate to a store manager or the owner early and present organized documentation.
  • Agree to return once parts arrive, reducing downtime at the lot.
  • Leverage formal complaints (BBB, AG, FTC) to expedite stalled cases.

If you have an example of strong customer service at the Kemp store, including prompt warranty repairs or honest fee disclosures, tell us what went right. Balanced, detailed experiences help other shoppers hold the dealership to its best practices.

Consequences of unresolved issues

Financial impacts

(Serious Concern)

Low-ball trades, add-on packing, and high APRs can cost buyers thousands up front. Long service delays and repeat repairs compound the damage with canceled trips, storage fees, lost campground deposits, hotel costs, and time off work. If titles or registration are delayed, fines and penalties can add up quickly.

Safety impacts

(Serious Concern)

Undetected faults—particularly in brakes, tires, axles, propane systems, and electrical circuits—pose immediate road and campsite hazards. A pre-purchase inspection with a full function test, leak-down test, torque verification, and load testing of appliances can catch many of these before you tow off the lot. Don’t let urgency or sales pressure shortcut safety.

How to escalate if problems occur at the Kemp, TX store

Step-by-step escalation

(Moderate Concern)
  • Document everything: Photos, videos, timestamps, written descriptions, and repair orders.
  • Send a formal written complaint to the dealership’s general manager, referencing your sales contract, dates, and specific remedies requested.
  • File complaints with the BBB and Texas Attorney General. Include supporting documentation.
  • Report safety-related defects to NHTSA if applicable.
  • If financing misrepresentations occurred, contact your lender and consider a complaint with the CFPB.
  • If warranty coverage is denied contrary to the written terms, cite Magnuson-Moss and consider consulting a consumer protection attorney.

You may also find play-by-play repair timelines and escalation letters posted by other owners on forums and YouTube. Channels like Liz Amazing often show the exact language and documentation that gets traction.

What you can verify right now

Checklist of items to read and compare

(Moderate Concern)

Bottom line assessment for RV shoppers in Kemp, Texas

Risk profile and recommendation

(Serious Concern)

Publicly posted consumer feedback about RV dealerships often centers on the same red flags we outline here: aggressive upsells, paperwork gaps, poor PDI, slow warranty repairs, and post-sale unresponsiveness. The Kemp, TX location of A Great Outdoor RV Center Kemp, LLC is not immune to these risks—especially when it comes to service delays and disputes over what should be covered or completed before delivery. While some customers do report successful outcomes, the most consistent way to protect yourself is to slow down the transaction, bring an independent inspector, and put every promise into a signed, dated We Owe sheet. Verify the title status and open recalls, negotiate the APR with competing lender quotes, and strip away expensive add-ons you don’t need.

If any pushback occurs—such as refusing a third-party inspection or insisting add-ons are mandatory—consider that a strong indicator to move on. There are other dealerships within a reasonable distance of Kemp, TX, and your leverage is highest before you sign or fund the deal.

Based on the risk factors and patterns seen in public complaints for A Great Outdoor RV Center Kemp, LLC in Kemp, TX, we do not recommend purchasing an RV here without a successful independent pre-purchase inspection and fully documented, completed repairs. If the dealership cannot meet those standards, shoppers should consider alternative dealers with stronger records on paperwork accuracy, transparent pricing, and timely service support.

Did we miss something specific to this Kemp location? Share your experience below—include dates, repair orders, and outcomes so others can verify and learn.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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