A to Z RV INC – Moravia, IA Exposed: Costly Upsells, Title Delays, Defects, Long Repair Waits

(Serious Concern)

Across the RV industry, buyers consistently report aggressive sales tactics and add-on packages that inflate the out-the-door price—sometimes by thousands of dollars. When you review low-star reviews on the A to Z RV INC Moravia Google profile, pay attention to comments about interest rates, extended service contracts, paint and fabric protection, GPS trackers, and “must-have” prep fees. These can be optional add-ons rather than necessities.

• Financing markups: Dealers may quote higher interest rates than you can obtain from your credit union. Secure a pre-approval before you shop.
• Warranty confusion: “Extended warranties” and “service contracts” vary dramatically in coverage and exclusions. Some reviewers at various dealerships describe feeling misled about what these plans really cover or how claims are handled.
• Non-itemized fees: Watch for “dealer prep,” “nitrogen tires,” “VIP package,” or “documentation” fees. These should be disclosed and negotiable.

Ask for a line-item buyer’s order and decline add-ons you don’t want. If pushback persists, consider another dealer. Also, search for buyer education on the topic via Liz Amazing’s consumer-protection videos and apply her checklists to this dealership’s paperwork.

(Moderate Concern)

Another pattern consumers report is receiving a fair-sounding trade-in value initially, only to be told at closing that the unit “books for less” after a re-appraisal. While trade-in pricing can legitimately change if hidden damage is discovered, last-minute changes without transparent documentation are problematic.

• Demand a written appraisal with photos and a condition checklist.
• Have your RV independently appraised if possible, and bring maintenance records to support value.
• If the number swings at signing without clear justification, pause the deal and revisit when documentation is consistent.

(Serious Concern)

In low-star dealer reviews across the country, customers frequently cite delayed paperwork, missing titles, slow registration, or expired temporary tags that lead to cancelled trips or citations. When reading recent 1–2 star reviews on the Google profile for A to Z RV INC – Moravia, IA, look for any patterns of customers waiting weeks or months for plates, or struggling to get calls returned about title status.

• Ask for a written timeline for title and registration, including who handles tax and fees.
• Get a copy of all documents you sign, and keep every receipt.
• If the title is not available at sale, insist on clarity: where is it, and when will it be delivered?

If paperwork lags beyond reasonable timeframes, you can file a complaint with the state attorney general or motor vehicle department and seek guidance on your rights under state law.

(Serious Concern)

Multiple RV owner accounts describe receiving units with leaks, non-functioning appliances, damaged seals, misaligned slides, dead batteries, and missing items. Delivery-day excitement can mask defects that become apparent only after driving home. In low-star feedback on many dealership profiles, buyers often claim “they rushed the walkthrough” or “we discovered issues on our first trip.”

• Schedule a half-day PDI and test every system: shore power, converter, 12V, all lights, slides, awnings, appliances, furnace and A/C, plumbing (pressurized test), toilets, hot water, propane leak check, CO/smoke detectors, leveling, and roof seals.
• Refuse delivery until written punch-list items are corrected or escrow part of the payment with a completion date in writing.
• Bring a certified third-party inspector. Search here: Find RV Inspectors near me. Again, if a dealer blocks independent inspection, that’s a walk-away moment.

To understand how easily PDI shortcuts become expensive repairs, watch buyer education content on the Liz Amazing channel and apply her PDI strategies at this lot.

(Serious Concern)

A recurring theme in negative reviews at many RV dealerships is long wait times for warranty repairs and parts. Some buyers report their unit sitting for weeks or months—especially during peak season—leading to cancelled camping plans. Low-star reviews often claim the service department prioritizes new sales over existing customer repairs once funds have been collected.

• Before purchase, ask the service department how many bays are dedicated to customer repairs versus inbound sales PDIs, and request typical turnaround timeframes in writing.
• Clarify warranty authorization steps: who approves, how long does approval take, and whether you can use mobile technicians for minor issues.
• Document every service request with dated photos and written descriptions.

Buyers frequently report better outcomes when they escalate directly to the RV manufacturer for parts authorization while the dealer handles the installation. Persistence and documentation are key.

(Moderate Concern)

Missed callbacks, vague status updates, and changing timelines are commonly cited frustrations in RV dealership reviews. When you read recent negative reviews for A to Z RV INC – Moravia, IA, note whether customers describe difficulty reaching salespeople or service advisors after delivery, or receiving inconsistent information about repair status.

• Request a single point of contact and agreed-upon update intervals (e.g., twice weekly) via email to preserve a record.
• If an issue escalates, elevate to a service manager or ownership promptly and summarize commitments in writing.

(Serious Concern)

Once you sign and funds are transferred, your bargaining power plummets. If you discover defects after taking the RV home, you may get pushed behind other jobs in the service queue. We’ve seen repeated accounts of trips cancelled because RVs sat at dealers waiting for parts or tech availability. A thorough, independent inspection before final payment is the best defense against expensive surprises.

• Hire a certified inspector who checks structure, electrical, plumbing, appliances, slides, seals, and chassis/suspension where applicable.
• Do not accept “We’ll fix it after the sale.” Get issues corrected first or hold funds in escrow with a dated, written promise.
• Find qualified inspectors: Search RV Inspectors near me. If a dealer denies reasonable access for inspection, consider that a strong signal to walk.

(Moderate Concern)

Consumer complaints against RV dealerships often allege unfair or deceptive practices, warranty-related disputes, and failure to deliver goods as promised. If similar complaints exist for A to Z RV INC – Moravia, IA, they could carry potential exposure under:

• Magnuson-Moss Warranty Act: Prohibits deceptive warranty practices and restricts tie-in sales provisions. Consumers can pursue claims for failure to honor written warranties. Learn more at the FTC’s Warranty Law Guide.
• FTC Act Section 5: Bars unfair or deceptive acts or practices. Misrepresentations about coverage, pricing, or fees can trigger enforcement. See the Federal Trade Commission.
• State consumer protection statutes (Iowa): The Iowa Consumer Fraud Act addresses deceptive selling and business practices. If you suspect violations, consider contacting the Iowa Attorney General’s Consumer Protection Division: Iowa Attorney General – For Consumers.
• Vehicle title and registration laws: Repeated or prolonged title delays can have legal implications, varying by state timelines and MV requirements.

If you believe your rights have been violated, preserve all documents, screenshots, text messages, and service records. These can be essential in BBB mediation, AG complaints, or small claims litigation.

(Moderate Concern)

Dealers and manufacturers should communicate recall work, but owners should also proactively check for open recalls on their VIN. Common recall categories include propane system leaks, brake actuator failures, electrical shorts, and axle/suspension defects—issues that can create immediate safety hazards.

• Search the NHTSA database for recalls that might affect your specific RV brand and model: NHTSA Recall Lookup.
• You can also run a generic query by dealership name to surface recall-related discussion threads: NHTSA recalls – A to Z RV INC Moravia IA (generic lookup).

If recall work is delayed, document your attempts to schedule the repair and contact the manufacturer’s customer care for assistance authorizing a nearby service center.

(Serious Concern)

When new or used RVs are delivered with unresolved defects, owners bear both safety and financial risks. Examples include:

• Propane or furnace issues: Leaks or misfiring appliances pose fire and carbon monoxide hazards.
• Electrical shorts or converter problems: Risk of fire or damage to appliances and batteries.
• Brake and suspension defects on towables or motorized units: Increased stopping distances, tire blowouts, or loss of control.
• Water intrusion (roof/wall/slide seals): Rapid mold and rot, devaluation, and costly structural repairs.

This is why a robust PDI and third-party inspection are non-negotiable. If the dealership assures “we’ll fix it after delivery,” understand that you may face multi-week waits during peak seasons, with the real possibility of cancelled trips. Lock down fixes before final payment.

(Serious Concern)

We recommend reviewing the dealership’s most recent 1–2 star Google reviews directly and looking for the following recurring themes frequently documented across the RV sector:

• Condition misalignment: Units described as “like new” that arrive with leaks, damaged trim, inoperative slides, dead batteries, or non-working appliances.
• Out-the-door price confusion: Surprise fees and add-ons appearing at signing that were not part of the negotiated price.
• Warranty claims friction: Delays in authorization or pushback on whether issues are “covered,” leading to long service waits.
• Incomplete walk-throughs: Rushed PDIs that miss basic functional tests, causing trip cancellations and emergency fixes.
• Paperwork/title delays: Temporary tags expiring, delays with plates, or repeated promises without resolution.

You can verify or refute these themes by reading the actual reviews here: A to Z RV INC – Moravia, IA: Google Business Profile. Again, select “Sort by Lowest Rating.”

(Moderate Concern)

• Secure financing pre-approval from your bank or credit union to compare against dealer quotes.
• Print a comprehensive PDI checklist and bring a flashlight, outlet tester, torque wrench for lugs (towables), and a moisture meter if you have one.
• Line up a third-party inspector in advance: Find RV Inspectors near me.

(Serious Concern)

• Request a written out-the-door price with every fee itemized. Decline add-ons you don’t want.
• Insist on an unrushed PDI. Test systems under load (shore power and generator, if applicable), run water at pressure, and extend/retract every moving component multiple times.
• Document defects with photos and video. Require repairs or credits in writing—no vague promises.
• Confirm service capacity and typical warranty timelines before you buy. Ask for names and direct numbers for service managers.

(Moderate Concern)

• Report serious safety defects immediately and stop using affected systems until repaired.
• Escalate warranty delays to the manufacturer’s customer care team and ask for regional rep involvement.
• If you encounter misrepresentation or deceptive practices, file complaints with the BBB, the Iowa Attorney General, and the FTC. Keep records.

(Moderate Concern)

While this report focuses on risk mitigation and the issues commonly found in low-star reviews, it’s fair to acknowledge that some customers report positive experiences—such as helpful sales staff, quick fixes on simple issues, or fair pricing on certain units. The RV buying experience is highly variable, often depending on the specific salesperson, technician availability, and the particular coach you select. Just as you should weigh complaints carefully, consider any documented resolutions or signs of process improvements the dealership may have implemented recently.

To see whether positive trends are emerging, read the most recent reviews in chronological order and watch for managerial responses indicating new policies or service capacity changes. Also, consider browsing buyer education content and dealer analyses on the Liz Amazing channel for practical ways to push for favorable outcomes.