American Coach-American Revolution RV Exposed: DEF Derates, Slide-Out Failures & Costly Repairs
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American Coach-American Revolution
Location: 1031 US-224 East, Decatur, IN 46733
Contact Info:
• ownerrelations@americancoach.com
• Service 800-509-3417
• Support 800-322-8216
Official Report ID: 981
Overview: What shoppers should know about the American Coach — American Revolution
AI-powered research tools have systematically collected and analyzed public information to produce this report. The American Coach American Revolution is a luxury diesel-pusher motorhome historically built under the American Coach banner (now part of REV Group). Positioned as an upscale, feature-rich coach on a Freightliner Custom Chassis with Cummins power, the Revolution has long promised premium fit-and-finish, sophisticated house systems, and cushy ride dynamics. Yet across model years, owner reports, forum threads, and complaint histories suggest recurring quality-control issues, service bottlenecks, and high-cost failures that can transform a dream coach into an expensive and stressful ownership experience.
Below, we summarize the most frequently cited and verifiable patterns of problems—from chassis electronics and emissions derates to slide-out, Aqua-Hot, and multiplex control glitches—so you can budget realistically, inspect intelligently, and hold both dealer and manufacturer accountable.
For deeper context and real-world stories, consult these community and public sources:
- Google results for American Coach American Revolution Problems
- YouTube search: American Coach American Revolution Problems
- BBB search: American Coach American Revolution (read complaints and manufacturer responses)
- NHTSA recalls lookup by Model: American Coach American Revolution (verify by VIN for specifics)
- Reddit r/rvs discussions and r/RVLiving threads
- Owner review sites: RVInsider search and Good Sam Community search
Interested in consumer watchdog content? Independent creators like Liz Amazing have helped expose industry-wide patterns—search her channel for the model you’re considering: Liz Amazing on YouTube.
Join owner communities and gather unfiltered feedback
Before you commit, immerse yourself in real-owner experiences. We recommend:
- Facebook groups: Search for American Coach/American Revolution owner groups to read unfiltered posts and ask questions: Google search for American Coach American Revolution Facebook Groups. Join multiple groups for broader coverage.
- General RV forums: Use on-site search at RVForums.com, RVForum.net, and RVUSA Forum to find “American Coach American Revolution Problems.”
- Video-based owner journals: Compare multiple walk-throughs and long-term updates: YouTube search. Also see investigative RV content from Liz Amazing—then use her channel’s search for “American Coach” or “Revolution.”
Have you owned a Revolution? What went right and what went wrong for you?
Before you buy: insist on a third‑party RV inspection
Your biggest leverage exists before you sign. Independent inspections often uncover hidden water intrusion, slide alignment, electric load faults, axle weight imbalances, and early signs of Aqua-Hot or DEF system trouble. Dealers routinely promise to “make it right,” but once payment is collected, many buyers report being pushed to the back of the service line while their coach sits for weeks or months awaiting parts.
- Hire a certified inspector: Google “RV Inspectors near me”.
- Make the sale contingent on a clean inspection report and completion of all punch-list items.
- Perform a multi-hour functional test: generator load, HVAC in heat/cool modes, all plumbing fixtures, multiplex lighting, leveling jacks, slide-outs, inverter/charger and 12V charging, and road test with emergency stops.
- Get photos of the roof, underbody, and all slide mechanisms. Review date codes on tires and batteries.
We also recommend you search complaint patterns specific to your intended model year: American Coach American Revolution Issues and verify recalls by VIN via NHTSA.
Reported build and finish problems
Cabinetry fit, trim gaps, and rattles at highway speeds
Despite its premium branding, the Revolution has been flagged by owners for inconsistent interior fit/finish: misaligned cabinet doors, squeaks/rattles, and trim detaching during travel. Such issues might sound minor, but in a coach at this price point, they are costly to correct and often require multiple return visits to dealer or factory service. Search owner reviews and video commentary to see real examples: YouTube: American Coach American Revolution fit and finish problems, RVInsider feedback.
- Symptoms: Door latches misaligned; overheads creak; nail/screw pops; pantry slides binding.
- Owner impact: Time-consuming warranty claims; cosmetic defects hurt resale; ongoing noise fatigue.
- Verification sources: Google search: interior quality complaints
Sealants, paint/clearcoat, and body “checking” on older coaches
Multiple big-coach brands, including models under the REV Group umbrella, have owner reports of aging sealants, clearcoat degradation, and sidewall “checking” or microcracking over time—especially in strong UV climates. The Revolution is not immune. While some issues are age-related, buyers should budget for periodic resealing and possible paint corrections; extensive checking or cap clearcoat failure can be very expensive to remedy. See: Google: American Coach American Revolution paint checking, and discussions on Good Sam Community: paint issues.
Chassis and drivetrain: frequent trouble spots
DEF head sensor failures and engine derate
On late-model diesels, DEF (diesel exhaust fluid) head sensor failures can trigger a “check engine” sequence that derates the engine to limp mode—devastating if you’re far from service. The American Revolution, built on Freightliner chassis with Cummins power in many years, is exposed to the same emissions-component vulnerabilities affecting many brands. Owners have documented roadside breakdowns and tows after sudden derates. Research real-world cases via: YouTube search: DEF head failure on American Coach American Revolution, Reddit: DEF problems threads, and Google: emissions derate owners.
- Owner impact: Sudden loss of power, tows, trip cancellations, hotel and pet boarding costs while awaiting parts.
- Mitigation: Carry a DEF quality tester; proactively replace aging DEF head; keep a log for potential warranty claims.
Freightliner electrical gremlins: PDM, instrument cluster, no‑start
Owners report intermittent electrical issues on Freightliner-based coaches: power distribution module (PDM) moisture intrusion, intermittent no-start, gauge cluster blackouts, or dash warning lights chasing phantom faults. Similar complaints appear across multiple luxury diesel platforms of the same era. These faults are notoriously hard to reproduce at the dealership and may require Freightliner service centers—adding delay and towing logistics. Explore: Google: Freightliner PDM problems (American Revolution) and Reddit: electrical problems.
- Owner impact: Random stalls/no-starts; stranded owners; parts backorders; costly diagnostics.
- Inspection tip: Ask the seller for Freightliner fault logs, battery age, and any PDM or harness replacements.
Steering alignment, tag-axle scrub, and abnormal tire wear
Multiple reports describe persistent alignment drift and uneven tire wear on big tag-axle coaches, including the Revolution. Misalignment and improper corner weights exacerbate scrub and rapidly eat expensive tires. Independent shops often find axle weight imbalances that require repositioning cargo or even ride-height adjustments. Research: Google: tire wear on American Revolution and Good Sam Community: alignment issues.
- Mitigation: Four-corner weigh-in and a professional alignment; verify ride height and bushing condition; confirm tag-axle settings.
Brake system maintenance gaps and component failures
Air-brake maintenance intervals are often misunderstood. Owners report dragging brakes or air leaks tied to neglected service, line chafe, or component wear. In older units, hoses and seals age out. Confirm service records and coach storage conditions. See: Google search: brake problems American Revolution and forum discussions via RVForums.com (use the on-site search).
Slide-outs and leveling systems
Full-wall slide misalignment, gear/motor failures, and seal damage
Owners have documented full-wall slide (FWS) systems binding, going out-of-square, or tearing seals—sometimes after a minor leveling error or campsite slope. Repairing a FWS can be labor-intensive and expensive, as it touches cabinetry, exterior body lines, and weather sealing. Dig into owner threads and video explanations: YouTube: slide-out problems, Reddit r/GoRVing: slide problems.
- Owner impact: Water intrusion, operational failure in/out, interior trim damage, costly seal kits.
- Inspection tip: Cycle each slide multiple times after leveling; inspect track wear, seals, and roof/sidewall transitions.
Leveling jacks and hydraulic leaks
Hydraulic hose leaks, jack retraction issues, and sensor faults appear in owner reports. A stuck jack can immobilize a coach or cause damage if driven. Inspect for seepage at each cylinder and confirm retract/extend is smooth and level-sensor readings are credible. Sources: Google: leveling jack problems, and user experiences on RVForum.net.
Plumbing, HVAC, and house systems
Aqua‑Hot hydronic heating leaks and burner faults
Aqua‑Hot systems provide quiet heat and endless hot water—until they don’t. Common complaints include glycol leaks, burner lockouts, soot buildup, failed circulation pumps, and diesel burner component replacements. These failures can be very disruptive during cold-season travel. Review owner repair logs and costs: Google: Aqua-Hot problems on American Revolution and related threads on Good Sam Community.
- Owner impact: Loss of heat/hot water; emergency service calls; high parts/labor costs.
- Prevention: Annual service, nozzle/filters, combustion tune, and leak inspections.
Underperforming ducted A/C and thermostat control quirks
Owners note uneven cooling in the front salon and bedroom, noisy blowers, and thermostat logic that fights setpoints. Airflow ducting and return path restrictions are typical culprits across many luxury coaches. Some retrofit higher-SEER units or add auxiliary fans. Research: Google: air conditioning problems and YouTube: A/C issues.
Water leaks at PEX fittings, manifolds, and fixtures
Slow drips at PEX connections, water pump pulsation, and leaks under sinks/showers are widely reported in high-end coaches, including the Revolution. Left unaddressed, leaks lead to soft floors, swollen cabinetry, and mold. Inspect meticulously and demand correction before delivery. Verification: Google: water leak American Revolution, YouTube: plumbing problems.
Multiplex controls, inverter/charger, and 12V instability
Multiplex (e.g., Firefly/Intellitec) glitches—panel lockups, phantom switching, and lighting zones failing—show up across owner forums. Meanwhile, Magnum or other inverter/chargers may misbehave with aging house batteries or poor programming, showing low-voltage faults that cascade into control-system errors. Research owners’ troubleshooting steps: Google: multiplex problems, Reddit r/RVLiving: electrical issues.
- Owner impact: Lights or shades won’t respond; HVAC zones offline; slides won’t move; ruined trips.
- Fixes: Firmware updates, battery/charger replacement, clean and reseat multiplex connectors, professional reprogramming.
Have you wrestled with multiplex quirks? Add your troubleshooting tips for other readers.
Warranty, service, and parts delays
Beyond the defects themselves, a common theme is time: long waits for authorization, backordered parts, and crowded service bays—especially at dealer networks not equipped to quickly handle big-coach issues. Owners describe weeks to months of downtime, canceled campouts, and nonrefundable travel reservations while their Revolution sits awaiting approval or parts. In some cases, owners allege “warranty ping-pong” between chassis (Freightliner), engine (Cummins), and coach manufacturer (REV Group/American Coach).
- Do your homework: Read complaint patterns via BBB and Google search: service complaints.
- Protect yourself pre-sale: Finalize a signed we-owe/punch list with deadlines and penalties before you pay; require delivery with zero open recalls.
- Escalation tactics: Document everything and escalate to manufacturer customer care if a dealer stalls. Consider factory service if offered and feasible.
For candid discussions of these patterns in the broader RV industry, check investigative videos and buyer education from Liz Amazing, then search her channel for American Coach or Revolution-specific tips.
Recalls and safety notices
Always run the VIN through NHTSA before purchase and periodically afterward: NHTSA recall search for American Coach American Revolution. Recalls can include items such as seat belt anchors, propane regulators, chassis steering/brake components, electrical distribution panels, or emission systems. While some recalls are minor, others present significant safety hazards if not addressed promptly.
- Owner impact: Safety risk if unresolved; denied campground entries for overdue recalls in some cases.
- Verification sources: Google: American Revolution recalls, plus owner threads on Reddit recall discussions.
Cost of ownership and depreciation realities
The Revolution’s MSRP reflects its luxury intent, but owners often face high ongoing costs: tires, batteries, Aqua‑Hot maintenance, emissions system repairs, and large-slide servicing. Extended service contracts can be expensive and carry exclusions; some owners report denials for “preexisting” conditions or maintenance lapses. Depreciation is steep, and poor service history or visible defects can hurt resale competitiveness among similar high-end coaches.
- Budgeting tip: Hold a healthy reserve for chassis/house emergencies—five figures is not unusual for a major repair episode.
- Research more experiences: YouTube: ownership costs and Google: maintenance costs.
Legal and regulatory warnings
Patterns of defects, delayed warranty service, or unresolved safety issues can carry legal implications:
- Magnuson‑Moss Warranty Act (federal): Requires clear warranty terms and prohibits deceptive warranty practices. If repairs are unreasonably delayed or denied, consumers may have remedies under federal law. Keep meticulous records of every service attempt, call, and email.
- State lemon laws: Coverage for motorhomes varies widely. Many states cover the chassis/drivetrain but exclude the “house” portion; others provide broader protections. Consult an attorney experienced in RV lemon law in your state.
- Implied warranties/UCC: Even outside written warranties, some states recognize implied warranties of merchantability/fitness. This can matter for chronic defects discovered soon after purchase.
- NHTSA and safety defects: Serious safety failures should be reported to NHTSA. Manufacturers must address recalls and remedy safety defects; delays or inadequate remedies can trigger regulatory scrutiny.
- FTC and advertising claims: If a manufacturer or dealer makes claims about quality or service that materially differ from reality, consumers can file complaints with the FTC or state Attorneys General.
To explore patterns of formal complaints and potential legal actions, start with: BBB search for American Coach American Revolution and Google: complaints. For anecdotal yet revealing narratives, scan Reddit and RVInsider. You can also search complaint aggregators by brand at PissedConsumer (browse and search for “American Coach”/“Revolution”).
Product and safety impact analysis
From a safety standpoint, the most consequential issues involve the chassis and motion-critical systems: DEF derates that suddenly limit power, electrical faults that can cause stalls or leave you without lights/brakes cues, brake system air leaks or maintenance gaps, and slide/leveling malfunctions that can create hazardous operating conditions. Coupled with long parts pipelines, these failures carry material safety risks on highways and in campsites.
- Risk to occupants: Engine derate in fast-moving traffic, compromised braking, or slides/jacks behaving unpredictably add real danger.
- Financial risk: Tow bills, hotel stays, major component replacements, and missed vacation costs escalate quickly.
- Service friction: Compartmentalized responsibility between Freightliner, Cummins, and American Coach often leaves owners coordinating their own multi-party repair roadmap.
To better anticipate these risks, watch broader industry consumer advocacy content and then search within it for Revolution-specific references: Liz Amazing’s RV buyer education. And if you’ve experienced a safety-related event, will you add a brief summary for fellow shoppers?
What to check (and document) before you buy
Chassis and driveline checklist
- Recalls: Verify by VIN via NHTSA and demand completion before delivery.
- DEF/emissions: Scan for active codes; confirm DEF head age; test-drive for power consistency.
- Brakes/air: Air leak-down test; service history; inspect hoses and fittings.
- Steering/alignment: Inspect tires for feathering/cupping; request four-corner weights and alignment printout.
Slides, jacks, and structural
- Cycle all slides repeatedly; observe for racking, noise, or binding; inspect seals and toppers.
- Leveling system: check for leaks, smooth extend/retract, accurate auto-level on varied surfaces.
- Roof and sealants: inspect cap transitions, skylights, penetrations; look for soft spots and moisture with a meter.
Plumbing, HVAC, and electrical
- Run Aqua‑Hot in diesel and electric modes; inspect for leaks and soot; verify warm zones and domestic hot water.
- Operate each A/C zone; check vents for airflow; verify thermostat programming; test heat pumps if equipped.
- Pressurize water system; inspect every PEX fitting; test pump and city water mode; examine for hidden leaks.
- Test inverter/charger under load; confirm shore-to-generator transitions; exercise multiplex scene controls.
Book an independent expert to validate findings: find a local RV inspector. And please, share what your inspection uncovered for other buyers.
Owner narratives and where to verify them
While each coach is unique, patterns emerge where many owners report similar failures or service friction. Dive into first-hand accounts and corroborating threads:
- YouTube: American Revolution problems (look for multi-part ownership series and repair logs)
- Reddit r/rvs and r/GoRVing (search by year/trim)
- RVInsider owner reviews and Good Sam Community
- BBB complaint database to see service dispute themes
If you’ve owned or rented a Revolution, what’s the single biggest issue you faced?
Model-year nuances and manufacturer responses
To be fair, not every Revolution is problematic, and some owners report many trouble-free miles. Additionally, manufacturers and suppliers issue recalls, technical service bulletins, and occasional design updates that can improve reliability over time. Examples include emissions component updates, multiplex firmware patches, and production tweaks to slide mechanisms or sealants. The catch: improvements are not always universal or retrofittable, and documentation may be sparse.
- Do year-specific research: Google: model year differences, plus forums where owners list year-by-year changes.
- Cross-check VIN: Confirm which chassis/engine combo and house systems your target coach actually has; options vary by year/trim.
- Inspect post-repair quality: A recall performed poorly can still leave you with intermittent symptoms.
Buying used? Guardrails that save you thousands
When shopping pre-owned, insist on documentation and verifiable maintenance. Many “nicely detailed” coaches hide systemic neglect. A third mention because it matters: book a local RV inspector.
- Service records: Freightliner, Cummins, Aqua‑Hot, inverter/charger, and slide/leveling repairs—ask for invoices and dates.
- Oil and coolant analysis: For engine and generator; sends early warnings on internal wear or contamination.
- Tire and battery ages: Date codes matter; replacement cycles are expensive.
- Weigh the coach: Confirm axle and tire ratings aren’t exceeded, especially in tag-axle layouts with heavy options.
- Test drive extensively: Interstate speeds, grades, emergency stops, tight turns; listen for chassis and interior noises.
For more buyer-savvy content and cautionary tales applicable across brands, see Liz Amazing’s channel and search within it for the RV model you’re considering.
Final assessment for shoppers
The American Coach American Revolution aims high, but public owner feedback and complaint patterns point to elevated risks in several categories: emissions/DEF headaches, chassis electrical gremlins, slide and leveling issues, hydronic heating repairs, water leaks, and prolonged service timelines. None of these are unique to American Coach—many luxury diesel pushers share these pain points—but they appear frequently enough here to warrant caution and a robust pre-purchase plan.
Pros to acknowledge:
- Generally comfortable ride on Freightliner chassis; robust power and towing for its class.
- Well-appointed interiors when assembled tightly; attractive full-body paint when maintained.
- Spacious layouts for long-term stays; hydronic heating comfort when serviced properly.
Cons that repeatedly surface:
- Service delays and finger-pointing between chassis, engine, and coach manufacturers.
- High cost and complexity of emissions and hydronic systems.
- Slide/jack issues that create cascading damage and trip-ending downtime.
- Inconsistent quality control on interior fit/finish and plumbing/electrical execution.
Recommendation: Based on the breadth and seriousness of reported issues, we do not broadly recommend the American Coach American Revolution to risk-averse buyers without a thorough, independent inspection and strong post-sale support plan. If you prioritize lower complexity and faster serviceability, consider other brands/models with simpler systems, stronger quality-control reputations, and verified owner satisfaction in your target year.
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