Apollo RV Sales- San Leandro, CA Exposed: Delivery defects, hard-sell add-ons, title/DMV delays
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Apollo RV Sales- San Leandro, CA
Location: 14273 Washington Ave, San Leandro, CA 94578
Contact Info:
• Main: (800) 370-1262
• Sales: (877) 826-9248
• sales@apollorvsales.com
• info@apollorvsales.com
Official Report ID: 5811
Introduction: What Shoppers Should Know About Apollo RV Sales — San Leandro, CA
AI-powered research tools have systematically collected and analyzed public information to produce this report. The focus here is exclusively on Apollo RV Sales in San Leandro, California (East Bay). Public listings and consumer commentary describe this location as a local Bay Area RV seller; some references suggest ties to a broader Apollo-branded rental-to-resale pipeline, but the San Leandro store presents itself as a retail dealership. Its inventory has historically included motorhomes and towables that appeal to first-time and value-focused buyers.
Overall reputation from publicly available reviews is mixed to negative, with a notable cluster of low-star ratings describing issues such as delivery condition defects, warranty/after-sales delays, paperwork/title lags, and aggressive add-ons. Because consumer complaints carry real risk for RV buyers, this report prioritizes verifiable, recent patterns of problems and what they mean for your safety, finances, and time.
Start your verification here: the dealership’s Google Business Profile. Use the “Sort by Lowest Rating” feature to see the most serious complaints and the freshest negative experiences: Apollo RV Sales — San Leandro, CA (Google Business Profile). If you have purchased from this store, what happened during your sale, delivery, or service experience? Tell other shoppers what you encountered.
Where to Crowdsource Unfiltered Owner Feedback (Before You Buy)
The most reliable way to understand a dealership’s day-to-day behavior is to triangulate multiple sources: Google reviews, owner forums, and independent channels that investigate RV industry practices.
- Facebook owner groups (via Google): For the exact brand/model you’re considering, search for brand-specific groups to read real ownership threads and dealer references. Try: Find RV Brand Facebook Groups (Google Search) and include your brand (e.g., “Winnebago” or “Forest River”). Join multiple groups for balance.
- Independent consumer investigations: Watch in-depth analyses on the Liz Amazing YouTube channel. She regularly covers RV buyer pitfalls, dealer tactics, and inspection strategies. Search her channel for the specific dealership you’re considering and compare patterns.
- Public reviews and forums: Balance any single negative or positive story with trends seen across multiple platforms. We include a verification link list later in this report so you can fact-check efficiently.
If you’ve already researched Apollo RV Sales in San Leandro, what did you find most helpful—or troubling? Share your research notes here.
Critical Step: Arrange a Third-Party RV Inspection Before You Sign
Based on recurring patterns of complaints across many RV dealerships (and echoed by consumers referencing Apollo RV Sales — San Leandro on public listings), a pre-purchase, third-party RV inspection is non-negotiable. It is your single strongest leverage point before you hand over funds or sign final paperwork. Without an independent inspection report in hand at delivery, you are vulnerable to defects that become your problem after the dealer has been paid—often resulting in months-long delays waiting for service bays, cancelled camping trips, and costly out-of-pocket repairs.
- Action: Book an inspector who is not affiliated with the dealer. Use a broad search such as RV Inspectors near me to locate certified professionals and compare credentials and sample reports.
- If the dealer refuses a third-party inspection: That is a major red flag. Walk. Any dealership confident in its product and prep should welcome independent verification.
- Inspection scope matters: Demand a full systems check: roof, seals, slide mechanisms, appliances, chassis/engine (if motorized), electrical (including GFCI), propane systems, tank operations, water intrusion, frame integrity, and tire/axle condition.
- Put corrections in writing: If the inspector finds defects, have the dealer fix them before signing and ensure each item is documented in a due bill with clear timelines.
Revisit this step again right before delivery. If anything changed or new defects appear, pause the transaction and renegotiate. For peace of mind, consider a second independent confirmation: find another inspector here. Also, here is a third search option to compare local availability: local RV inspector results.
Patterns Reported by Consumers at Apollo RV Sales — San Leandro
The following categories synthesize recurring issues described by customers on public review platforms, with an emphasis on the San Leandro store’s Google Business Profile. We strongly encourage you to review the lowest-rated comments directly here: Sort by Lowest Rating on Apollo RV Sales — San Leandro. These themes should guide your due diligence and negotiation posture.
Sales Pressure, Add-Ons, and Upsells
Multiple buyers across the RV retail sector report encountering aggressive sales tactics—including quick-closing pressure, last-minute add-ons, and upsells framed as “must-haves.” Complaints specific to this location suggest similar experiences, where buyers felt rushed or encouraged into ancillary products (protection packages, sealants, alarms, nitrogen, fabric guards, extended warranties) that added substantial cost but questionable value.
- What to do: Refuse to sign anything with fees or packages you didn’t pre-approve. Demand a line-item sheet with every add-on; compare it to independent market pricing.
- Note on warranties: Third-party service contracts often exclude the very failures that commonly occur. Read every clause, waiting period, deductible, and exclusion.
- Financing tie-ins: Be wary of “lower rate if you add X product”—that’s a tactic to raise backend profit. Secure financing from your credit union beforehand as a baseline comparison.
Pricing Transparency and “Too-Good-To-Be-True” Listings
Consumers describe experiences in which advertised prices didn’t match out-the-door costs after dealer fees and packages were included. Industry-wide, these fees may be labeled as prep, inspection, reconditioning, or documentation—on used units, especially ex-rental or consignment inventory, this can be substantial. Carefully reconcile all fees against the sales order and ask for a written explanation of each line item.
- Action: Use a blank out-the-door worksheet and itemize taxes, tag, title, doc fees, and any pre-installed accessories that weren’t optional.
- Benchmark: Compare similar units’ OTD totals at two other local dealers before negotiating at Apollo RV Sales — San Leandro.
Trade-In Values and Financing Terms
Low-ball trade offers and high interest rates are a common complaint in RV retail. Some buyers report that their trade values shrank during the deal or that the ACV (actual cash value) was silently offset by elevated fees or add-ons. Others discovered they qualified for better APRs elsewhere. Ensure your financing is pre-approved before entering the showroom so the dealer must beat or match your offer without padding products you don’t want.
- Action: Obtain written appraisals from multiple dealerships or offer-up style marketplaces to pressure-test any trade number from this store.
- Check the contract: Look for “packed” products financed at rate—ask the F&I office to remove anything you didn’t explicitly request.
Delivery Condition and Pre-Delivery Inspection (PDI)
Low-star reviews often focus on units delivered with unresolved defects: leaks, inoperative slides, non-functioning AC/refrigerators, tire or alignment issues, propane system problems, or cosmetic damage that was supposed to be “handled.” If the unit is ex-rental or high-mileage, careful PDI is even more critical. Reported outcomes include buyers discovering problems only after leaving the lot, then struggling to get service appointments for warranty or post-sale fixes.
- Action: Bring your independent inspector to delivery. Run water through every faucet and drain, test every appliance on all fuel sources, operate slides multiple times, and document roof/underbody photos.
- Due bill: Any defect should be put on a due bill with a completion date, parts numbers, and loaner/travel reimbursement policy if promised.
Warranty Handling and Service Delays
Consumers frequently report long waits for service appointments, slow parts sourcing, and back-and-forth over what is “covered” by a third-party contract versus manufacturer warranty. In some cases, buyers say their RV sat for weeks without updates. These delays can translate into missed trips and seasonal losses.
- Action: Ask for the service schedule and average turnaround times—in writing—before you buy. Clarify whether their service department prioritizes “in-house” buyers and how they handle urgent safety repairs.
- Escalation: If warranty coverage is disputed, you may have rights under the Magnuson-Moss Warranty Act. See the legal section below.
Title, Registration, and Paperwork Problems
Paperwork delays are a common pain point reported in low-star reviews across California dealers, including late titles, registration issues, and temporary tags expiring before permanent plates arrive. In worst cases, buyers cannot legally use the RV while waiting, or they suffer late fees because deadlines were missed in the handoff between dealer and DMV.
- Action: Demand a clear timeline for title and registration, and ask who exactly submits documents and when. Get the VIN and confirm no liens or salvage history before purchase.
- Follow up: Contact California DMV if a promised timeline is missed. Keep all email threads and text messages documenting commitments.
Communication Gaps and Unkept Promises
Complaints often describe unreturned calls, unanswered emails, or shifting explanations for delays—especially once payment clears. Service advisors and sales teams may rotate; promises made verbally at the deal table may not be honored by the back office.
- Action: Get every promise in writing with names, dates, and deliverables. Use email, not only phone. Maintain a centralized document of all correspondence.
- Escalation path: Identify a general manager contact during the sales process so you have a clear escalation route if commitments are not kept.
Quality of Repairs and Technician Experience
When repairs are performed, some reviewers at RV dealerships report incomplete fixes or problems reappearing shortly after pickup. The RV industry faces a chronic shortage of experienced technicians; rushed PDIs and overloaded service departments can compound errors.
- Action: Before authorizing work, request the technician’s written diagnostic, parts list, and estimated labor hours. Ask for photos of the repair area pre- and post-work.
- Test the fix: Upon pickup, test the system yourself in the service lot and do not leave until it operates to spec.
Evidence Pathways: Verify and Investigate Apollo RV Sales — San Leandro
Use the following links to cross-check issues and look for corroborating patterns. Replace or refine the queries as needed to match your exact unit and trim level. For the dealership’s own review stream, again, start with: Apollo RV Sales — San Leandro (Google).
- YouTube search: Apollo RV Sales San Leandro CA Issues
- Google search: Apollo RV Sales San Leandro CA Problems
- BBB search: Apollo RV Sales San Leandro CA
- Reddit r/RVLiving search
- Reddit r/GoRVing search
- Reddit r/rvs search
- PissedConsumer (search onsite for “Apollo RV Sales San Leandro CA”)
- NHTSA Recalls portal (search by brand/model; dealership name for context)
- RVForums.com (use site search for dealer mentions)
- RVForum.net (use site search)
- RVUSA Forum (search for “Apollo RV Sales San Leandro CA Issues”)
- RVInsider search: Apollo RV Sales San Leandro CA Issues
- Good Sam Community search
- Example: Winnebago Facebook groups via Google | Example: Forest River Facebook groups via Google
For additional industry perspective, consider searching and watching investigations on the Liz Amazing channel, then compare those lessons to what you see in this store’s reviews and sales practices.
Legal and Regulatory Warnings
When consumer complaints describe warranty denials, unsafe defects, or misleading sales practices, several legal frameworks may apply:
- Magnuson-Moss Warranty Act (federal): Protects consumers from deceptive warranty practices and requires clear disclosure of terms. If you’re told a repair isn’t covered without a proper basis, review your rights under Magnuson-Moss and consider filing a complaint with the FTC. Learn more: FTC: Magnuson-Moss Warranty Act.
- FTC Auto and RV dealer practices: Misrepresentations regarding price, financing, or add-ons may violate Section 5 of the FTC Act (unfair or deceptive acts or practices). See the FTC’s guidance for auto dealers and add-on rules: Federal Trade Commission.
- California DMV and title requirements: Dealers must process title and registration accurately and timely. Undue delay, mishandling of paperwork, or failure to transfer title can trigger state enforcement. Reference California DMV resources: California DMV Virtual Office.
- California Attorney General (Consumer Protection): If you suspect unfair or deceptive acts (UDAAP), file a complaint: CA Attorney General – File a Consumer Complaint.
- NHTSA safety concerns: For motorized RVs or towed units with safety defects (brakes, steering, tires, lighting), report and search recalls: NHTSA Recalls. If a dealer delays recall-related repairs, document and escalate.
If you have first-hand issues with Apollo RV Sales — San Leandro relating to any of the above, you can help other consumers. Add a factual account of your experience and note any resolutions or lack thereof.
Product and Safety Impact Analysis
Reported defects and service delays at RV dealerships, including those attributed to this San Leandro location in public reviews, carry real-world consequences:
- Water intrusion and roof/seal failures: Even minor leaks can cause structural rot, mold, electrical shorts, and thousands of dollars in hidden damage. Pre-delivery inspection should include moisture meter readings and roof seam scrutiny.
- Brake, tire, and axle issues (towables and motorhomes): Underinflated or aged tires, misaligned axles, or brake problems can lead to blowouts or loss of control. Confirm DOT tire date codes and operating pressures at delivery.
- LP gas system leaks or misadjustment: A leak can be life-threatening. Ensure a documented pressure-drop test and appliance function check before taking possession.
- Electrical faults and GFCI/grounding problems: RV electrical systems are complex; miswiring can cause shock or fire risk. Require written confirmation of shore power, generator, and inverter testing.
- Slide-out binding or seal failure: Malfunctioning slides can strand your rig or cause structural damage if operated while misaligned. Operate repeatedly at delivery with the inspector present.
- Delayed recall work: If a unit has an open recall and the dealer cannot complete it promptly, you could be forced to park your RV indefinitely. Always check recalls for your exact VIN: NHTSA recall portal (use your RV’s VIN).
The financial impact of these failures is often compounded by service backlog. Families report cancelled trips, nonrefundable campground reservations, and lost vacation time while their RV sits in a queue for weeks or months. In many accounts, extended service contracts did not meaningfully accelerate repairs, either because of parts delays or claim denials. This is why the pre-purchase inspection and a meticulous delivery-day re-inspection are so important.
For buyer education on how to spot red flags and document defects effectively, many consumers credit investigative videos on channels like Liz Amazing. Search within her channel for “inspection,” “dealer tactics,” and “RV delivery checklists” to sharpen your approach.
Negotiation and Due Diligence Checklist (Tailored to Reported Issues)
- Insist on an independent inspection: Schedule before signing; attach the report to your sales agreement with a due bill for all punch-list items.
- Get out-the-door pricing early: Refuse undisclosed fees or non-optional packages. Ask for prep/inspection documentation if you’re paying for it.
- Bring your own financing: Compare the dealer’s APR and terms to your credit union. Decline add-ons you don’t need—especially those that can be bought later for less.
- Verify title and lien status: Confirm a clean title and ensure there are no undisclosed liens. Write in delivery and title-transfer dates with penalties for missed deadlines.
- Require written timelines for service: If any items are pending at delivery, demand a firm appointment date and loaner/travel stipend if commitments aren’t met.
- Test everything twice: At delivery, operate every system under load, capture photos/video, and do not rush. If anything fails, pause the transaction.
- Document all communications: Keep a file of emails and texts. Summarize phone calls in a follow-up email so there is a paper trail.
If you’ve been through the process at Apollo RV Sales — San Leandro, which of these steps mattered most? Post your advice for fellow shoppers.
Acknowledging Improvements and Resolutions
Objectivity matters. Not every customer reports a negative experience, and some buyers note that certain staff members tried to help or that issues were eventually addressed. Resolution patterns at many dealerships include managers stepping in after an escalation, parts arriving after long delays, or goodwill fixes when documentation was strong. If Apollo RV Sales — San Leandro has resolved your issue or provided a fair remedy, that context can help others understand what to expect and how best to communicate. Did they make it right in your case?
Why This Dealer Draws Persistent Scrutiny
When a dealership collects a concentration of low-star reviews over time—and when complaints cluster around core consumer protections like title transfer, delivery condition, and warranty handling—it warrants extra caution. Shoppers should interpret these patterns as a prompt to slow down, verify claims, and strengthen their negotiating position with written agreements and independent inspections. That is the central lesson we see echoed across public, verifiable feedback regarding Apollo RV Sales — San Leandro.
As you refine your research, consider supplementing it with buyer-focused content on channels dedicated to exposing pressure tactics and showing how to document defects—search on Liz Amazing’s YouTube channel for “dealer,” “warranty,” and “inspection” to curate a playlist for your situation.
Final Summary and Recommendation
Publicly available feedback on Apollo RV Sales — San Leandro points to serious buyer risk areas: aggressive upselling, confusing or inflated out-the-door pricing, subpar delivery condition, paperwork delays, slow or difficult warranty handling, and uneven communication/service follow-through. These are not trivial inconveniences; they can derail trips, jeopardize safety, and incur major costs. While some customers do report satisfactory outcomes and eventual resolutions, the density of complaints suggests you must approach with heightened vigilance.
Given the patterns summarized here, we do not recommend proceeding with a purchase from Apollo RV Sales — San Leandro without a pre-purchase third-party inspection, written out-the-door pricing with line-item detail, verified title timelines, and documented service commitments. If the store will not accommodate a professional, independent inspection, we recommend walking and considering other Bay Area dealers with stronger, verifiable customer satisfaction records.
Have you had direct experience with Apollo RV Sales — San Leandro? Your evidence-backed account can help fellow RV shoppers avoid costly mistakes. Add your story, documentation, and outcome in the comments.
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