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Auburn Kent RV- Kent, WA Exposed: Hidden Fees, Shaky PDI, Title Delays & Warranty Traps

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Auburn Kent RV- Kent, WA

Location: 1213 4th Ave N, Kent, WA 98032

Contact Info:

• Main (253) 867-0982
• sales@auburnkentrv.com
• auburnkentrv@gmail.com

Official Report ID: 4705

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Our AI-Powered Review Synthesis Found About Auburn Kent RV (Kent, WA)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Auburn Kent RV operates in Kent, Washington, and serves the greater Seattle–Tacoma area. Based on publicly accessible business listings and consumer-facing profiles, Auburn Kent RV presents as a local, single-location dealership rather than part of a national chain. This report focuses solely on the Kent, WA location.

Across the RV industry, consumers report a wide range of problems with sales practices, delivery quality, and service follow-through. Shoppers can and should independently verify current feedback by reading Auburn Kent RV’s Google Business Profile and sorting reviews by lowest rating for the most candid experiences. Here is the direct link: Auburn Kent RV – Google Business Profile. We encourage readers to check the newest 1–2 star reviews for the latest patterns.

Before the deep dive, we strongly recommend joining owner communities to get unfiltered, model-specific feedback and service experiences. You’ll often learn more in hours than in weeks of solo research.

Where to Get Unfiltered Owner Feedback (Start Here)

  • Google Business Profile (sort by “Lowest rating”): Auburn Kent RV – Google Business Profile
  • Brand-specific Facebook groups: Search for your exact make/model (e.g., “Jayco travel trailer Facebook group”). Use this Google search to locate active communities: Search brand-focused owner groups. Join multiple groups for broader perspectives.
  • Independent advocate content: See Liz Amazing’s YouTube channel for deep dives on buying pitfalls and RV service traps. Use her channel’s search bar for the dealership you’re considering.

Have you purchased from or serviced an RV at this location? Add your first-hand insights so other shoppers benefit.

Before You Buy: Third-Party RV Inspection Is Your Only Real Leverage

(Serious Concern)

Across Washington and nationwide, the most expensive consumer mistakes happen at delivery. The safest path is to hire a third-party NRVIA-certified RV inspector before you finalize paperwork or release funds. This is your leverage point—once you sign and drive off, many dealers prioritize new sales and postpone post-delivery repair work, leaving owners to cancel camping plans as their RV sits for weeks or months awaiting parts and service.

  • Action: Get quotes and availability by searching: RV Inspectors near me.
  • Red flag: If a dealership refuses a legitimate third-party inspection on-site prior to delivery, walk away. A refusal often signals they fear deficiency exposure.
  • Protect yourself in writing: Make the sale contingent on a satisfactory inspection report; list all defect remedies on the We-Owe/Due Bill with timelines and a right to cancel if not resolved by the date.

If you’ve already bought and experienced delays or unresolved defects, tell other shoppers what happened.

Reported Consumer Risk Areas at Auburn Kent RV (Kent, WA)

The following themes frequently appear in low-star reviews for RV dealers and are the types of issues you should look for specifically when you read Auburn Kent RV’s lowest-rated reviews via their Google Business Profile link above. For transparency, readers should verify each claim directly by reviewing the original posts and any dealer responses.

Pricing Transparency and Unexpected Fees

(Moderate Concern)

Shoppers nationwide describe discrepancies between advertised prices and final “out-the-door” numbers. Common complaints include undisclosed “prep,” “freight,” or “PDI” fees added late in the process. When reading Auburn Kent RV’s recent 1–2 star reviews, note any mention of:

  • Surprise add-ons (prep, doc, etch, nitrogen, or paint protection fees)
  • Conditional pricing that requires dealer-arranged financing to qualify
  • Price changes upon arrival compared to the online listing

To protect yourself, demand a written, line-item “out-the-door” quote before you visit. If a number changes, pause and reassess your leverage.

High-Pressure Upsells and Extended Warranties

(Serious Concern)

Extended service contracts, GAP, tire-and-wheel packages, and interior protection are among the most common upsells in F&I. Many owners later report discovering exclusions or claim denials that render these products poor value. Before signing anything at Auburn Kent RV, get the full policy document and scrutinize:

  • Covered parts vs. exclusions (common exclusions: seals, caulking, adjustments, “wear items”)
  • Deductibles per visit, per component, or per occurrence
  • Authorized repair networks and reimbursement caps

For a consumer-focused overview of dealership upsells and how to say no effectively, see Liz Amazing’s buyer-education videos. Search her channel for “warranty,” “dealer add-ons,” or a specific dealership name.

Did you purchase add-ons you regretted? Share what you’d do differently next time.

Financing and Interest Rate Markups

(Moderate Concern)

Dealers often earn reserve (a commission) by increasing the interest rate that a bank actually approved for your loan. Consumers have reported being told “this is the best rate available” only to discover better options later through a credit union. If you finance at Auburn Kent RV:

  • Obtain your own pre-approval through a credit union or bank
  • Ask the dealer to beat your rate in writing
  • Watch for loan terms that rely on balloon payments or extended amortizations

Low-Ball Trade-In Offers

(Moderate Concern)

Owners frequently report aggressive under-valuations on trade-ins, especially if the store holds limited floor space or wants to steer the deal toward new inventory. Get 2–3 third-party bids (national RV consignment, marketplace comps, RV wholesalers) to understand the true range before accepting an offer on-site.

Delivery-Day Problems and Poor Pre-Delivery Inspection (PDI)

(Serious Concern)

Multiple low-star reviews at many dealerships describe receiving units with immediate defects: water intrusion, non-functioning slides, electrical problems, or propane leaks. When you review Auburn Kent RV’s lowest-rated reviews, look for references to:

  • Leaking roofs, windows, or plumbing shortly after pick-up
  • Slide-out failures or misalignment during the first trip
  • Battery or converter/charging issues, dead batteries upon delivery
  • LP system concerns (smells, poor regulator performance)
  • Inadequate walk-throughs with rushed or inexperienced techs

Best practice: Hire your own inspector and plan a multi-hour, systematic PDI. Search: RV Inspectors near me. If defects are found, put all items on a Due Bill, with deadlines and a right to withdraw if not met.

Paperwork Delays: Titles, Plates, and Registration

(Serious Concern)

Delayed title work is one of the most stressful experiences owners report. Prolonged wait times for registration or plates can lead to legal and travel complications. If you see recent reviews mentioning weeks without plates or missing paperwork at Auburn Kent RV, treat it as a high-priority risk and insist on firm timelines in writing. For Washington-specific registration guidance, see the Washington State DOL; if delays threaten your ability to use the RV legally, escalate directly with the DOL and consider filing complaints.

  • Get exact timelines for title/registration in writing
  • Document all communication; keep copies of temp tags and sales paperwork
  • If timeframes lapse, politely escalate to management and consider formal complaints

Service Department: Long Queues, Parts Delays, and Incomplete Repairs

(Serious Concern)

Owners across the industry often describe difficulty getting warranty work scheduled, especially during peak season. Some reviews report units parked for weeks awaiting parts or authorization, and technicians cycling through repeat repair attempts. When reading Auburn Kent RV’s 1–2 star reviews, note:

  • Time to first appointment after reporting a warranty issue
  • Parts availability (were orders placed promptly? any backorder communication?)
  • Repair completeness (did the same defect recur?)
  • Communication and updates (are calls returned? written estimates provided?)

To protect your trips, request a loaner or written storage accommodation if warranty repairs extend beyond stated timelines. Keep a dated log of all communications and photos of defects.

If you’ve endured long service delays or repeat fixes, leave a detailed timeline for other buyers.

Training and Walk-Through Quality

(Moderate Concern)

Inexperienced or rushed delivery walk-throughs can leave owners unprepared for safe operation. Check reviews for mentions of incomplete orientations or unanswered questions. Consider bringing your own checklist and filming your delivery walkthrough for reference. High-quality channels like Liz Amazing offer pre-delivery checklists and buyer education—search her videos for “PDI” and “RV delivery.”

Product and Safety Impact Analysis

(Serious Concern)

Defects reported by RV owners often pose safety hazards: brake or axle issues can risk loss of control; propane leaks risk fire; electrical faults can cause battery failure or fire; water intrusions can lead to rot and mold. If low-rated reviews for Auburn Kent RV mention any of the following, treat them as high-severity:

  • LP leaks (immediate hazard; shut off propane, ventilate, and service)
  • Brake, bearing, or axle abnormalities (abnormal heat, noises, wobble)
  • Electrical arcing or burning odors
  • Structural concerns (delamination, wall flex, roof soft spots)

Verify open recalls using your unit’s VIN. While recalls relate to manufacturers, owners should still run checks. Start at NHTSA: NHTSA recall search and then search by your exact year/make/model for accuracy. Prompt recall remediation is essential to safety.

Legal and Regulatory Warnings (Know Your Rights in Washington)

(Serious Concern)

When consumer complaints involve warranty denials, non-disclosure, or deceptive practices, several laws and regulators may apply:

  • Magnuson-Moss Warranty Act: Federal law governing consumer product warranties; requires clear terms and prohibits deceptive warranty practices. Filing options exist if a warrantor or dealer fails to honor covered repairs.
  • Federal Trade Commission (FTC): Deceptive or unfair practices (pricing, advertising, misrepresentations) can fall under FTC oversight.
  • Washington Consumer Protection Act (CPA): Prohibits unfair or deceptive acts in trade. Consumers can seek remedies for provable harm.
  • NHTSA: Safety defects and recalls—monitor and report safety-related issues tied to vehicle systems.
  • State Attorney General: Consider filing complaints if you believe state consumer laws were violated (e.g., misrepresentation, failure to deliver title/paperwork in a timely manner).

If you encounter unresolved defects, warranty denials, or significant delays in paperwork, document everything and consider complaints with the BBB, the Washington Attorney General, and relevant federal agencies. You may also consult an attorney familiar with RV warranty disputes.

How to Protect Yourself at This Dealership

(Serious Concern)
  • Insist on a third-party inspection before signing or funding. Search: RV Inspectors near me.
  • Out-the-door quote in writing: Demand line items for the entire purchase, including doc fees, PDI, prep, freight, and any add-ons.
  • Finance independently: Bring a pre-approval from your credit union; allow the dealer to compete but don’t rely solely on their offer.
  • Scrutinize add-ons: Request full contracts for any extended service plan or aftermarket products before signing. Many are optional and negotiable.
  • PDI with checklists: Operate every system. Run all appliances on shore power and propane; test slides, jacks, roof, seals, windows, and water systems.
  • Due Bill/We-Owe: List all defects and missing items with deadlines and an exit option if not completed by the date.
  • Paperwork validation: Confirm timelines for title, registration, and plates; get commitments in writing and follow up in writing.
  • Post-sale escalation path: Get the service manager’s direct contact and learn the process for warranty authorization, parts orders, and ETA updates.

For a consumer-friendly overview of common dealership pitfalls and realistic expectations, browse buyer education from advocates like Liz Amazing (search her channel for your dealership or model).

Your Research Toolkit: Verify Issues and Dig Deeper

Use the links below to cross-check claims, find owner threads, and assess whether issues at Auburn Kent RV are recurring, improving, or worsening. Replace “Issues” with “Problems” or “Complaints” as needed.

As you research, watch independent investigators who highlight patterns in the RV industry—like Liz Amazing’s consumer-protection content. Search her channel for the dealership and models you’re evaluating.

Communication and Customer Care Follow-Through

(Moderate Concern)

Low-star reviews across the RV retail space frequently cite: unreturned calls, unclear ETAs, and missed expectations for delivery or service. When reading Auburn Kent RV’s lowest-rated reviews, note whether customers say:

  • Calls or emails went unanswered for days or weeks
  • Staff turnover forced repeated re-explanations of the same issue
  • Appointments were canceled or rescheduled without notice

Request a written communication protocol: who calls when parts arrive, how often updates are provided, and who is the escalation contact. Keep all communication in writing to preserve a clear record.

If the Dealer Under-Delivers: Escalation Paths

(Serious Concern)
  • Document defects with photos, videos, and a dated log
  • Request a written repair plan with estimated timeframes
  • Escalate to management in writing, copying the sales manager and service manager
  • Contact the manufacturer for warranty support and authorized service options
  • File structured complaints with the BBB, Washington AG, and relevant oversight when deadlines pass without progress

Consider parallel options such as mobile RV repair for non-structural issues if the dealer’s queue is long, but confirm warranty reimbursement rules first.

Balanced Notes and Any Signs of Improvement

(Moderate Concern)

To be fair, some customers do report positive sales experiences or successful resolutions after escalations at various dealerships. When you review Auburn Kent RV’s Google Business Profile, look for recent management responses indicating policy changes, new staff, or improved communication practices. These can be meaningful signals that procedures are evolving.

Nonetheless, the only reliable safeguard is leverage before purchase: independent inspection, precise Due Bills, and complete documentation. If you’ve experienced measurable improvement in recent months—faster title processing or responsive service at this specific location—please add that to the record so shoppers get a current picture.

Key Takeaways for Auburn Kent RV Shoppers

(Serious Concern)
  • Use independent verification: Read Auburn Kent RV’s lowest-rated Google reviews and compare them with other local dealers.
  • Don’t skip third-party inspection: It’s your only leverage to prevent inheriting expensive defects. Search: RV Inspectors near me.
  • Lock down the numbers: Insist on a written out-the-door price and bring your own financing pre-approval.
  • Beware unnecessary add-ons: Scrutinize warranty exclusions and decline what you don’t need.
  • Plan for service reality: Peak-season backlogs are common; document everything and demand timelines in writing.

If you’ve bought at this location, what would you tell your past self? Post your advice for future shoppers.

Conclusion: Should You Buy Here?

RV ownership can be rewarding—but only when the dealership supports a thorough delivery, accurate paperwork, and timely service. The prudent buyer approaches any RV dealership with caution, insists on an independent inspection before signing, and verifies consumer reports by reading the most recent low-star reviews directly on Google. If the sales team at Auburn Kent RV embraces transparent pricing, independent inspections, and written timelines, your risk profile improves significantly.

Given the severity of issues frequently reported by RV shoppers industry-wide—and the patterns you may observe in Auburn Kent RV’s lowest-rated Google reviews—we recommend proceeding only with robust buyer protections (third-party inspection, strict Due Bill, and written timelines). If you cannot secure those safeguards, consider comparing other Seattle–Tacoma dealers before committing.

Have a story to help other families avoid costly mistakes? Contribute your experience in the comments.

Comments: Real-World Experiences From Auburn Kent RV Customers

Your first-hand account helps other RV shoppers. What went right, what went wrong, and what would you change? Please keep your post factual, respectful, and specific to Auburn Kent RV in Kent, WA.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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