AutoBank RV Sales and Service – Greenville, SC Exposed: Hidden fees, delayed titles, slow repairs

(Serious Concern)

Multiple low-star reviews for this Greenville location describe discrepancies between the price advertised online and the final numbers presented in the finance office. Common patterns include add-on fees appearing late in the process, as well as “must-have” packages (detailing, security, paint protection, or dealer-installed accessories) that inflate the out-the-door price. RV buyers should insist on an itemized buyer’s order before any deposit is left, and compare it to the original listing to identify pack-in add-ons. If the numbers change without clear justification, walk away—there are always other RVs.

(Moderate Concern)

One theme in negative reviews is the pressure to “hold” a unit with a deposit before buyers have time to schedule independent inspections or review all documents. Buyers have reported difficulty getting deposits returned after discovering condition issues or misaligned paperwork. To protect yourself, get deposit terms in writing (including refundability and timelines), and make your deposit contingent on a satisfactory third-party inspection and a clean title. Better yet, avoid deposits entirely unless you’ve already inspected the RV and verified all documents.

(Moderate Concern)

Extended service contracts, paint/fabric treatments, tire-and-wheel packages, and “theft protection” are commonly pitched at dealerships. Reviewers at this store report upsell pressure and high markups for products that offer limited real-world value. The Federal Trade Commission has cautioned consumers about add-ons that may not benefit the buyer; scrutinize each item’s cost versus coverage. Decline anything you don’t clearly understand or need. For broader context on the risks and trade-offs of add-ons, watch content like Liz Amazing’s videos on RV dealer upsells and search her channel for “warranty” and “add-ons.”

(Serious Concern)

Some low-star reviewers allege that finance terms ended up being much higher than expected, with emphasis placed on monthly payment rather than APR and total cost. “Payment packing” can occur when add-ons are buried in the payment quote without explicit disclosure. Come prepared with your own bank or credit union pre-approval. Compare the APR, loan term, total interest, and out-the-door price line-by-line. If the dealership cannot or will not match your outside financing, use your pre-approval.

(Moderate Concern)

Reviews mention significant gaps between initial “ballpark” trade-in figures and final written appraisals. Document your RV’s condition thoroughly (photos, maintenance records), and pull multiple third-party valuations. If the trade offer is far below market, sell your RV privately or solicit offers from other dealers to increase your leverage.

(Serious Concern)

Repeated low-star accounts involve prolonged waits for titles and plates after purchase—leaving buyers in limbo, unable to use or register their RVs. In South Carolina, dealers are generally expected to process title and registration within a set timeframe (commonly cited as within 45 days; consult SCDMV rules to confirm timelines for your transaction). Excessive delays can indicate internal process issues or funding/auction backlogs. If timelines slip, escalate in writing, and consider contacting the South Carolina Attorney General Consumer Protection Division for guidance.

(Serious Concern)

Buyers report discovering immediate issues during or shortly after delivery—water leaks, non-functioning appliances, electrical faults—raising questions about the thoroughness of the dealership’s PDI. Some reviewers also express confusion about “as-is” sales and what, if any, repairs the dealer committed to before delivery. Insist on an itemized “We Owe” or “Due Bill” listing every promised repair or accessory and a delivery date. If it’s not in writing, it doesn’t exist. Bring your own inspector to test every system before you finalize paperwork. Search for: RV Inspectors near me. Did your PDI catch issues—or were problems missed?

(Serious Concern)

Multiple Greenville reviewers describe RVs sitting for weeks or months awaiting diagnosis, approval, or parts. Some report missed camping reservations and significant inconvenience. While parts backorders can be industry-wide, owners frequently criticize poor communication about timelines and the lack of interim updates. If you need warranty work, get a clear intake record, promised status updates, and target dates before leaving your RV. Ask whether the dealership can perform mobile fixes or partial solutions to keep you camping safely in the meantime.

(Serious Concern)

Complaints reference repairs that did not resolve the initial defect, necessitating repeat visits. Water intrusion repairs, slide-out adjustments, and 12V system issues are commonly cited problem areas industry-wide. A best practice is to demand photos and written descriptions of what was done, which parts were replaced, torque specs where relevant, and test results after the repair. If the same issue returns, escalate to the manufacturer for guidance and the possibility of authorized alternative service centers.

(Moderate Concern)

Some reviewers claim certain items were deemed “wear and tear” or otherwise excluded, leading to out-of-pocket costs. Extended service contracts can be particularly problematic if buyers don’t understand deductibles, exclusions, and claim procedures. Read your contract in full before purchase, highlight exclusions, and verify whether the administrator requires pre-authorization. If a claim is denied that you believe should be covered, consider filing complaints with the contract administrator, the dealership, and relevant consumer agencies.

(Serious Concern)

From a safety standpoint, systems failures such as brake issues, propane leaks, roof leaks leading to soft floors, tire failures from misaligned weight distribution, or 120V/12V electrical faults pose real risks. Water intrusion accelerates structural damage, mold growth, and delamination; propane leaks can cause fires or carbon monoxide incidents; and brake or tire issues can lead to loss of control. When dealers deliver units with unresolved defects—or delay repairs—consumers’ safety and trip plans are jeopardized. Use the NHTSA database to check recalls by VIN, and ensure all outstanding recalls are completed before you take possession: NHTSA Recalls — Search by VIN.

(Moderate Concern)

Dealers are expected to coordinate recall work with manufacturers and suppliers. Delays can compound if the dealer has limited parts inventory or limited certified technicians for certain systems. Before purchase, ask for a printed VIN recall report showing zero open recalls. If recalls are open, require written confirmation the work will be completed by a specific date prior to delivery. If timing is uncertain, withhold final payment or choose a different unit.

(Moderate Concern)

Across low-star reviews, one of the most consistent frustrations involves communication—calls not returned, vague updates, and target dates that slip without notice. This can be a symptom of understaffing or backlog, but it’s still the dealer’s responsibility to set expectations and follow through. To counter this, request updates in writing (email or text), verify the direct contact for your case, and establish a weekly status cadence for long-running repairs.

(Moderate Concern)

Some buyers report verbal assurances that certain repairs or add-ons would be completed “after the sale,” only to encounter delays or disputes. Do not accept verbal promises. Require a signed “We Owe” listing every item, the due date, and consequences if not delivered (e.g., partial refund or cancellation right). If a salesperson resists, it’s a red flag; consider walking and commenting on your experience to inform others. Want to warn other shoppers about unkept promises?

(Serious Concern)

Allegations seen in public complaints—such as misrepresented pricing, failure to deliver titles promptly, or inadequate disclosures on “as-is” units—may implicate consumer protection statutes and regulatory frameworks. Key references include:

• Magnuson–Moss Warranty Act: Governs warranties on consumer products, requiring clear written terms. More info: FTC Guide to Federal Warranty Law.
• FTC Auto and RV Sales Guidance: Add-ons must be disclosed and not deceptive; financing terms must be clear. See FTC resources and complaint portal.
• South Carolina Unfair Trade Practices Act (SCUTPA): Prohibits unfair or deceptive acts. Consumers can report to the SC Attorney General: South Carolina AG Consumer Protection.
• SCDMV Title/Registration Rules: Dealers are expected to process paperwork promptly; protracted delays can trigger enforcement or consumer remedies. See SCDMV: South Carolina DMV.
• NHTSA: Vehicle safety defects and recall compliance are governed by NHTSA. File safety complaints here: Report a Safety Problem.

If your experience involves suspected deceptive pricing, failure to honor a written warranty or we-owe, or chronic non-response on safety defects, document everything and consider complaints to the FTC, South Carolina AG, BBB, and (for safety defects) NHTSA. Consult a consumer-rights attorney if significant damages are involved.

(Serious Concern)

After reviewing low-star feedback on the Google Business Profile for this location, the following themes appear repeatedly:

• Delivery defects not fixed pre-sale: Owners report departures with still-broken components or immediate post-delivery failures requiring service appointments.
• Delays with titles and plates: Buyers describe waiting significantly longer than expected to receive their title or registration, creating legal and logistical headaches.
• Upsell pressure and add-ons: Complaints cite add-on products presented as essential, leading to higher out-the-door prices.
• Slow service communication: Missed calls and vague status updates during weeks-long repair queues.
• Disputes over “as-is” terms: Confusion about what was promised to be fixed before delivery versus what was buyer’s responsibility after signing.

Again, read the original reviews to verify details and broader context: AutoBank RV Sales and Service — Reviews (Sort by Lowest rating). Have a first-hand story to add for future shoppers?

(Serious Concern)

Your leverage is highest before purchase. Hire a third-party inspector to test every 12V/120V system, LP gas, slides, seals, roof, chassis, brakes, tires (date codes), axles, water intrusion (moisture meter), and appliances. If the dealer won’t allow this, walk. Search here to find specialists: RV Inspectors near me. For background on common inspection misses and how to negotiate repairs, see educational content from consumer advocates such as Liz Amazing’s RV inspection guidance.

(Moderate Concern)

Require a signed buyer’s order with every fee itemized, the final out-the-door price, interest rate, and term. Get a separate, signed “We Owe” for all promised repairs and accessories. Confirm title status in writing and ask for an estimated date of plate/title delivery. Photograph the odometer/hour meter and VIN tags.

(Moderate Concern)

Decline paint/fabric sealants, nitrogen tire fills, etch/anti-theft packages, and overpriced “prep” unless there’s a compelling, documented value. For extended service contracts, compare third-party options and read exclusions closely. You can always add a service contract later after independent research.

(Moderate Concern)

Bring a pre-approval to shield against payment packing and inflated APRs. Seek multiple trade-in bids or consider selling privately to avoid low-ball offers. If the dealership’s numbers don’t match your research, be prepared to walk.

(Moderate Concern)

If you rely on dealer service, ask pointed questions: current backlog, average time to diagnose, typical lead time for parts, and whether they triage safety-critical issues faster. Keep a written log of every call and visit. If timelines stretch, contact the manufacturer for authorized alternatives. When safety is implicated, file with NHTSA and notify the dealership in writing.

(Moderate Concern)

Collect detailed documentation: invoices, work orders, photos/videos, and technician notes. If a repair fails repeatedly, escalate under warranty rights (Magnuson–Moss) and request manufacturer field support. If you purchased a service contract, follow claim procedures precisely and keep proof of maintenance to avoid denials.

(Serious Concern)

RV defects can lead to costly damage and unsafe conditions, including mold from leaks, electrical fires, brake failure, or tire blowouts. Delays and miscommunication compound the harm: missed trips, storage issues, insurance conflicts, and depreciation while the RV sits. When a dealership underestimates a backlog or fails to coordinate parts, owners pay the price. This is why pre-purchase inspections and tough negotiation are essential at this Greenville location.

(Moderate Concern)

• Dealership management: Summarize your issue and desired remedy in a dated email to management. Attach photos and prior correspondence.
• Manufacturer support: For warranty defects, open a case with the RV manufacturer and ask for guidance on authorized service centers.
• Regulatory agencies: File with the South Carolina AG Consumer Protection, FTC, and the BBB. For safety defects, report to NHTSA.
• Legal options: If damages are substantial or fraud is suspected, consult a consumer-rights attorney. Keep a full paper trail.

(Moderate Concern)

Not every transaction here goes poorly. Some reviewers praise friendly sales staff, quick paperwork on straightforward deals, and solid post-sale help on smaller issues. A few describe acceptable turnaround times for minor repairs. However, these positives appear inconsistent compared with the volume and gravity of negative experiences, particularly around paperwork delays, upsells, and slow service communication. The unevenness itself is a risk factor for shoppers who cannot afford uncertainty.

(Serious Concern)

Patterns across low-star public reviews highlight recurring and material issues: price discrepancies from ad to finance office, upsell pressure, delayed titles, questionable “as-is” expectations, and prolonged service timelines without clear updates. For RV buyers, these problems translate to significant financial and logistical risk.

• Proceed only with strict safeguards: third-party inspection before signing, written due-bills for every promise, outside financing, and documentation on title timing.
• Be prepared to walk: If the dealership won’t honor third-party inspections, cannot provide clear paperwork, or changes numbers late in the deal, walk away.
• Leverage independent research: Read the most recent negative reviews here: AutoBank RV Sales and Service — GBP, then cross-check other sources in the list above. Also search consumer-facing creators like Liz Amazing for inspection and negotiation strategies.

If you need a reliable RV and timely service with minimal drama, the risk signals around this Greenville location suggest looking into alternative dealers known for cleaner paperwork and faster, better-communicated service. Until substantial, sustained improvements are evident in public feedback, we do not recommend prioritizing this dealership.