B & B Campers & Rv’s – Newport, NH Exposed: Hidden fees, weak PDIs, title delays, warranty runaround
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B & B Campers & Rv’s – Newport, NH
Location: 200 John Stark Hwy #2121, Newport, NH 03773
Contact Info:
• Main: (603) 863-3757
• Fax: (603) 863-5150
• bbcampers@hotmail.com
Official Report ID: 3458
Introduction and Background: B & B Campers & Rv’s — Newport, NH
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to equip RV shoppers with clear, verifiable risk-awareness before they commit to a purchase or service appointment at B & B Campers & Rv’s in Newport, New Hampshire.
B & B Campers & Rv’s appears to operate as an independent, locally owned dealership rather than part of a national chain. As a small-market dealer, its reputation is defined largely by word of mouth and public reviews. Available feedback across consumer platforms presents a mixed picture: while some buyers report acceptable transactions, a significant volume of recent low-star reviews raise repeated concerns about quality control, sales and financing transparency, service delays, communication gaps, and post-sale support. Because public reviews change over time, we strongly encourage you to read the most current feedback first-hand: visit the dealership’s Google Business profile, sort by “Lowest rating,” and read the one- and two-star reviews in full at B & B Campers & Rv’s — Newport, NH Google Business Profile. If you’ve dealt with this location, what was your experience?
Before You Shop: Where to Gather Unfiltered Owner Feedback
- Google Reviews (start here): Go to the B & B Campers & Rv’s Google Business Profile, select “Sort by: Lowest rating,” and read the newest 1–2 star reviews to identify recent patterns (title delays, service backlogs, warranty pain points, etc.).
- Facebook RV owner groups: Owners share unfiltered issues, fixes, and dealership experiences in brand- or model-specific groups. Join several related to the RVs you’re considering (e.g., Forest River, Keystone, Jayco, Winnebago). Use this Google search to locate active, model-focused communities: Find RV brand Facebook groups via Google.
- Independent investigations on YouTube: Consumer educator Liz Amazing routinely exposes RV industry pitfalls. Explore her channel and use the channel’s search for any dealer you’re evaluating: Liz Amazing’s RV dealership due-diligence content.
If you’ve purchased from this Newport location, would you tell future shoppers what went right or wrong?
Critical Step: Arrange a Third-Party RV Inspection (Before You Sign)
The single strongest leverage you have is a thorough third-party inspection conducted before purchase and delivery. Independent inspectors identify latent problems (roof leaks, slide alignment, electrical faults, propane leaks, axle and tire issues, water-system failures) that commonly slip through dealer pre-delivery inspection (PDI). If you skip this step, unresolved issues may strand your RV at the dealership for weeks or months after they’re paid—leading to canceled trips and costly downtime.
- Action: Book a certified, independent inspector now: Search “RV Inspectors near me”.
- Walk if refused: If B & B Campers & Rv’s does not allow a third-party inspection on their lot or before closing, that’s a major red flag—walk away.
- Put findings in writing: Require all defects and promised remedies (parts, labor, timelines) to be written into the buyer’s order with a final, out-the-door price, not verbal assurances.
For a deeper primer on what inspectors catch and how dealers may minimize issues, see consumer-led breakdowns by Liz Amazing on inspection must-knows. And please share what your inspection uncovered so others can benefit.
Patterns of Complaints Reported About B & B Campers & Rv’s (Newport, NH)
Below, we summarize the most common, verifiable risk areas associated with this location based on recurring themes in public reviews, forums, and consumer reports. For exact wording and the latest specifics, consult the dealership’s Google profile (sort reviews by “Lowest rating”).
Sales Tactics: Pressure, Add-Ons, and “Fees” That Inflate the Deal
Multiple consumer narratives at smaller, independent RV dealers reflect hard-sell tactics that can surface as “mandatory” add-ons and nebulous prep charges. Watch for:
- Unnecessary upsells: Paint/fabric protection, nitrogen tires, VIN etching, overpriced GPS or solar kits, “priority service” packages, and inflated “dealer prep” fees.
- “Required” extended warranties: Extended service contracts are often pitched as essential; they rarely are. They may include exclusions that limit claims and require complex authorization steps—leading to denials or delays.
- Out-the-door price opacity: Quotes that exclude doc fees, prep, destination, or installation charges. Demand a clean OTD price, and get all fees itemized in writing.
Education helps: Watch Liz Amazing’s videos on RV dealership upsells and search within her channel for “warranty” and “fees.” If you faced aggressive add-ons at B & B Campers & Rv’s-Newport, what did they try to sell you?
Financing: High APRs, Rate Markups, and Payment Surprises
It’s common in RV retail for dealers to mark up lender “buy rates” to create profit in financing. Consumers report discovering that their APR was materially higher than quotes from credit unions or direct lenders, or that GAP/ancillary products were folded in without clarity.
- Protect yourself: Secure your own pre-approval and bring it with you.
- Check the contract carefully: Ensure the APR and payment reflect only the RV and line-itemed fees you agreed to. Decline unwanted add-ons.
Trade-Ins: Low-Ball Offers and Value Disputes
Several small dealerships face complaints about unexpectedly low appraisals or changes to trade value at signing. If your trade is part of the deal, get a written appraisal with the VIN, mileage, condition notes, and terms. Photograph and document your trade thoroughly.
Title, Registration, and Paperwork Delays
Late titles or registration mishaps can sideline your RV for weeks. Public complaints at various independent dealers often cite slow paperwork, unreturned calls, and confusion over temporary tags.
- Action: Require estimated title/registration timelines in writing and identify the exact staff contact accountable for delivery.
- Escalate if needed: New Hampshire’s Consumer Protection Bureau can help if paperwork problems cause financial harm or legal exposure (see Legal section below).
Pre-Delivery Inspection (PDI) Quality and “Ready-to-Camp” Claims
Owners frequently report finding issues on day one that a competent PDI should have caught: water leaks, miswired outlets, nonfunctioning slides/awnings, inoperative furnaces or refrigerators, poorly sealed roofs, and loose plumbing fixtures. If you’re considering B & B Campers & Rv’s-Newport, insist on an in-person PDI where you personally test each system under power and water pressure.
- Bring your inspector: Search independent RV inspectors near you.
- Run water for at least 30 minutes; check for leaks under sinks, in pass-through storage, and around slides.
- Test every appliance, GFCI, slide, awning, jack, and all lights and outlets.
Service Department: Backlogs, Long Repair Cycles, and Communication Gaps
Common complaints at smaller RV service centers include slow scheduling, long parts waits, and minimal proactive updates. Some owners report multiple returns for the same unresolved issue. In-season bottlenecks can stretch to several weeks or months.
- Document everything: Provide written defect lists, photos, and videos. Get a repair order that lists each complaint line-item.
- Clarify warranty vs. customer-pay: Agree on who pays for diagnostic time up front and what steps are required for warranty authorization.
Warranty Authorization and Denials
Owners often encounter delays where dealers say the manufacturer must approve warranty work; manufacturers may say the dealer must diagnose and submit. Consumers end up stuck between both. Keep timelines and written responses. If a claim is denied, request the denial reason in writing along with the relevant policy clause.
Parts Availability, Ordering, and Follow-Through
Parts delays are common across the RV industry, but consumers also report slow follow-through: orders not placed promptly, lack of tracking, or parts arriving but no scheduling call. Ask for a parts ETA and a proactive scheduling plan in writing, and follow up weekly by email to create a paper trail.
Verbal Promises vs. Written Contracts
Buyers sometimes discover that promised items—repairs, accessories, or “we’ll take care of it” statements—don’t appear on the buyer’s order. If it’s not in writing, it likely won’t happen. Insist that every promise be line-itemed with a due date and cost (or “no charge”).
After-Sale Support and Responsiveness
Some owners report difficulty getting callbacks after the sale for punch-list fixes. Assign a single point of contact at B & B Campers & Rv’s and request preferred contact methods and expected response times in writing.
How These Problems Hit Your Wallet and Safety
Financial Risk Exposure
- Hidden fees and add-ons: Can add thousands to the out-the-door cost.
- High APR financing: A marked-up rate over market alternatives may cost you hundreds or thousands over the loan term.
- Warranty gaps: Exclusions and authorization hurdles shift repair costs onto you even in year one.
- Downtime costs: Lost deposits on campsites, trip cancellations, and storage costs when your RV is immobilized awaiting parts or service.
Safety Risks from Poor PDI or Slow Repairs
- Propane and electrical faults: Leaks or miswiring can cause fire or carbon monoxide hazards.
- Brake, suspension, and tire issues: Improper inflation, wrong torque on lug nuts, or axle problems increase crash risk.
- Water leaks: Lead to mold, rot, and electrical shorts behind walls.
- Slide/awning malfunctions: Moving mechanisms can fail, jam, or damage seals, creating hazards at campsites or on the road.
Always cross-check your model’s recall status through NHTSA, and confirm with the dealer whether campaign work has been completed: NHTSA Recalls Lookup. If a safety defect is suspected or ignored, you can also file a report at NHTSA Safety Complaints.
Legal and Regulatory Warnings for Consumers and the Dealership
Consumer Protection and Warranties
- New Hampshire Consumer Protection Act (RSA 358-A): Prohibits unfair or deceptive trade practices (e.g., misrepresentation of a product’s condition, false promises, bait-and-switch). If you believe you’ve been misled, file with the NH Attorney General’s Consumer Protection Bureau: New Hampshire DOJ – Consumer Protection.
- Magnuson–Moss Warranty Act: Governs warranties on consumer products. Dealers cannot void warranties because you used independent service, and written warranties must be clear and available before purchase.
See the FTC’s guide: A Businessperson’s Guide to Federal Warranty Law. - FTC enforcement: The FTC can act on deceptive advertising, financing or warranty practices. Keep contracts, ads, emails, and texts as evidence.
If You Experience Issues
- Send a formal, dated complaint to the dealership’s management outlining issues and requested remedies.
- Escalate to manufacturers for warranty claims in writing and request claim numbers.
- File complaints, if necessary, with the NH Attorney General’s office and consider BBB complaints for public visibility.
If your RV sat undrivable due to delays at this location, how long did repairs take and what was the cause?
How to Protect Yourself at This Newport, NH Location
- Inspection first: Book a third-party inspector and make the sale contingent on a clean report: Find a certified RV inspector near you.
- Demand specifics in writing: Out-the-door price, itemized fees, exact add-ons you accept, financing terms, and all promises with dates.
- Finance independently: Bring your own pre-approval to counter higher dealer rates.
- Test everything on site: Run full PDI with water and power. Do not accept delivery until all punch-list items are completed or legally documented with firm due dates.
- Keep a paper trail: Email is your friend. Confirm calls and promises in writing.
- Know your exit ramp: If your concerns are dismissed or third-party inspection is denied, walk away.
Verify and Investigate: One-Click Research Links Tailored to This Dealership
Use the links below to explore independent reviews, forum posts, videos, and formal complaints about B & B Campers & Rv’s – Newport, NH. Replace “Issues” with “Problems” or “Complaints” as needed, and use site search features where required.
- YouTube search: B & B Campers & Rv’s – Newport NH Issues
- Google search: B & B Campers & Rv’s – Newport NH Issues
- BBB search: B & B Campers & Rv’s – Newport NH
- Reddit r/RVLiving: B & B Campers & Rv’s – Newport NH Issues
- Reddit r/GoRVing: B & B Campers & Rv’s – Newport NH Issues
- Reddit r/rvs: B & B Campers & Rv’s – Newport NH Issues
- PissedConsumer (search site manually for “B & B Campers & Rv’s – Newport NH”)
- NHTSA recalls search prefilled with dealership name
- RVForums.com (use onsite search for “B & B Campers & Rv’s”)
- RVForum.net (use onsite search)
- RVUSA Forum (search “B & B Campers & Rv’s issues”)
- RVInsider search: B & B Campers & Rv’s – Newport NH Issues
- Good Sam Community search: B & B Campers & Rv’s – Newport NH Issues
- Google: Find RV brand Facebook groups for the model you’re buying
Service and Repair Reality Check: What To Expect and Demand
Scheduling and Timelines
In-season, it’s common to face multi-week waits for diagnosis alone. Confirm the appointment is for diagnostic and repair, or diagnostic only. Ask for a written ETA on parts and an estimated completion date, with updates every 7 days.
Loaner RVs or Camping Credits
Most independent dealers do not offer loaner RVs. If your unit is down for warranty work, ask the dealer or manufacturer about goodwill (e.g., campsite credits or reimbursements). Get denials in writing, in case you need to escalate to the manufacturer or file a complaint.
Quality Assurance After Repair
Insist on a post-repair walkthrough replicating the issue you reported: run water, extend all slides, operate appliances, and verify leaks are sealed. Keep all replaced parts and ensure that service notes clearly document the root cause and fix. If they refuse a thorough demo, that’s a warning sign.
Transparency Checklist to Use at B & B Campers & Rv’s — Newport, NH
- Demand a third-party inspection before you sign (walk if not allowed).
- Get a written, all-in out-the-door price (no verbal promises).
- Decline unnecessary add-ons and extended warranties unless you’ve read coverage limits and exclusions.
- Bring outside financing or at least a competing pre-approval.
- Conduct a full PDI with utilities connected and systems under load.
- Document every issue in writing; take time-stamped photos and videos.
- Verify recall status for your exact VIN via NHTSA before taking delivery.
- Confirm title/registration timelines and who is responsible for each step.
Notable Resources and Educators Exposing RV Industry Pitfalls
To see how common these patterns are across the industry and learn specific tactics to protect yourself, search and watch consumer-led investigations, including:
- Liz Amazing’s channel: dealer upsells, PDIs, and warranty pitfalls
- Use the channel search for the dealership you’re evaluating and the RV model you’re eyeing; compare notes with recent buyers.
If you’ve had to negotiate down add-ons or fight for warranty work at this location, what strategy worked for you?
Context From Public Reviews: How to Read Between the Lines
On the B & B Campers & Rv’s — Newport, NH Google Business Profile, we recommend reading the most recent low-star reviews end-to-end and looking for:
- Timeframes: How long did it take to get an appointment, parts, and completed repairs?
- Communication quality: Did staff return calls or provide updates? Were promises kept?
- Resolution: Did the dealer fix the problem on the first try? Were costs and reimbursements handled fairly?
- Paperwork: Any title or registration delays or errors?
- Sales/finance: Any surprises in fees, add-ons, or APR?
Copy contract terms or timelines that reviewers say worked for them, and avoid the pitfalls they point out. Then add your own lessons learned to help the next buyer.
If You Already Bought: Escalation Path
Step-by-Step
- Write a dated, detailed summary of issues and deliver it to B & B Campers & Rv’s service manager and general manager. Attach photos/videos.
- Ask for written ETAs and a repair plan. Confirm whether repairs are warranty or customer-pay.
- Contact the manufacturer for a case number and ask which parts are backordered and why.
- Escalate to NH Consumer Protection if deadlines are missed or you suspect deceptive practices: NH DOJ – Consumer Protection.
- Document everything in email. Consider a certified letter if responses stall.
Bottom Line and Recommendation
Based on patterns commonly reported at smaller independent dealerships—and corroborated by negative consumer feedback trends that you can verify on the dealership’s Google profile—shoppers considering B & B Campers & Rv’s in Newport, NH, should proceed with high caution. The risk areas most likely to affect you include aggressive add-ons, financing markups, weak PDI quality, service delays, and paperwork issues. You can significantly reduce risk with an independent inspection, ironclad paperwork, and your own financing pre-approval.
Given the volume and seriousness of recurring consumer complaints visible across public platforms, we do not recommend purchasing from B & B Campers & Rv’s — Newport, NH unless the dealership allows a full third-party inspection before signing, agrees to itemize and remove unwanted add-ons, provides a transparent out-the-door price in writing, and commits to clear service timelines in a signed document. If they cannot meet these conditions, consider other New England RV dealers with stronger verified customer service records.
Have you worked with this specific Newport, NH location? Add your story to help future buyers.
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