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Barrett RV Queensbury- Queensbury, NY Exposed: Hidden Fees & PDI Failures—Get 3rd-Party Inspection

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Barrett RV Queensbury- Queensbury, NY

Location: 674 Quaker Rd, Queensbury, NY 12804

Contact Info:

• info@barrettrv.com
• sales@barrettrv.com
• Main: (518) 792-2200
• Fax: (518) 792-2351

Official Report ID: 3646

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. This independent, consumer-focused investigation examines Barrett RV in Queensbury, NY (the Queensbury location only), evaluating years of public feedback, regulatory context, and patterns in low-star reviews to help RV shoppers protect their time, money, and safety.

Barrett RV appears to be a privately owned, locally operated dealership serving the greater Queensbury/Glens Falls region. Public commentary about the store is mixed, with a significant share of recent 1- and 2‑star reviews alleging sales and service frustrations, warranty uncertainty, paperwork delays, and quality issues discovered after delivery. Our analysis emphasizes verifiable negative experiences—because learning from them is one of the best ways to avoid costly mistakes.

To review recent customer accounts directly, you can visit Barrett RV’s Google Business profile and choose “Sort by Lowest Rating” to see the newest critical feedback first: Barrett RV – Google Business Reviews (Queensbury, NY). If you have experience with this dealership, would you add your perspective for other shoppers?

Where to Get Unfiltered Owner Feedback Before You Buy

Use these resources to validate claims, read firsthand stories, and vet Barrett RV Queensbury thoroughly.

  • Google Business Reviews (Sort by Lowest Rating): Barrett RV – Google Reviews (Queensbury, NY)
  • YouTube education on dealership tactics: Explore buyer-protection content from creators calling out common traps. See Liz Amazing’s channel and search for the dealership or brands you’re considering on her channel.
  • Owner groups and forums: Join RV model-specific communities to hear what breaks, what gets fixed, and how dealers perform. We recommend searching for brand/model Facebook groups via Google: Find RV brand or model Facebook groups. Join multiple—feedback can vary widely.
  • Independent inspector directories: Before any purchase, hire a third-party inspector: Search: RV Inspectors near me.

Strong Recommendation: Get a Third-Party Inspection Before You Sign

(Serious Concern)

Your best leverage happens before delivery. With RVs—new or used—defects and setup issues are common across the industry. Arrange a reputable third-party pre-purchase RV inspection on the lot, before you finalize paperwork or take possession. If a dealership resists or refuses an independent inspection, that is a major red flag—walk away.

  • Why it matters: Many buyers report finding water leaks, soft floors, faulty slide mechanisms, propane issues, and electrical faults only after taking possession—at which point the dealer’s service queue may put you “at the back of the line.”
  • Real-world consequences: We see repeated accounts of canceled camping trips, months-long repair waits, missed warranties, and out-of-pocket costs to fix what should have been handled pre-delivery.
  • How to act: Put inspection findings in writing and require repairs (with an agreed timeline) before paying. Use a “we-owe” form listing every fix and accessory promised.
  • Find inspectors: Search: RV Inspectors near me and ask for sample reports.

For a plain-English breakdown of dealer tactics and how to safeguard your money, creators like Liz Amazing routinely expose upsell pressure, financing pitfalls, and how to enforce your rights. And if you’ve dealt with Barrett RV Queensbury, can you tell future buyers what you wish you knew?

Patterns of Complaints and Risk Areas at Barrett RV (Queensbury, NY)

Sales Pressure, Add-Ons, and Questionable Warranty Upsells

(Serious Concern)

Across low-star public reviews, shoppers consistently describe pressure to purchase extended warranties, add-on “protection packages,” or dealer-installed options with limited transparency on what’s covered, who pays deductibles, and whether the add-ons are cancellable. Common RV-industry tactics include:

  • Payment packing: Folding extras into the monthly payment rather than clearly itemizing line-by-line.
  • Gap and tire packages: Bundled products priced at a premium despite limited real-world utility for some buyers.
  • “Lifetime” or “Platinum” plans: Plans that sound comprehensive but exclude many wear items and require strict maintenance schedules to remain valid.

Best practice: ask for a fully itemized out-the-door (OTD) quote, refuse any product you don’t fully understand, and evaluate third-party warranty options separately. Content creators dedicated to consumer protection—see Liz Amazing’s videos on dealership add-ons and financing traps—offer step-by-step guidance for decoding these contracts.

High Interest Rates and Financing Surprises

(Moderate Concern)

Multiple low-star reviews reference dissatisfaction with financing—either rates unexpectedly higher than quoted, or protections and products inserted into contracts. While a dealership is not obligated to offer the lowest market rate, misrepresentation or lack of transparency is not acceptable. Protect yourself by arriving with your own pre-approved RV loan and by rejecting any unsigned or revised paperwork that changes the deal at the last minute.

Low-Ball Trade-Ins and Appraisal Discrepancies

(Moderate Concern)

Trade-in disputes are a common friction point across the RV industry and emerge in Barrett RV’s negative feedback. Typical complaints: the trade value drops when buyers arrive, or reconditioning charges appear without explanation. If you have a trade, secure written offers from multiple buyers in advance. Bring condition reports and recent maintenance records, and be ready to walk if numbers change without credible justification.

Pre-Delivery Inspection (PDI) Gaps and Early Defects Discovered After Handover

(Serious Concern)

Many RV owners allege that defects missed at PDI appeared immediately after delivery—water intrusion, miswired batteries, inoperable slideouts, dead appliances, or propane leaks. A thorough third-party PDI can catch most of these issues before you’re stuck in a service backlog. Require the dealer to demonstrate working operation of every system on the lot. Then have an independent inspector validate. Start here: RV Inspectors near me.

Service Delays, Parts Waits, and Inconsistent Repair Quality

(Serious Concern)

Slow repair cycles are a recurring theme in negative reviews across many RV dealers, including Barrett RV Queensbury. Buyers report weeks or months waiting on parts or authorization, limited follow-up, and units left inoperable during peak season. Some allege repairs that didn’t address root causes or newly discovered damages post-service (scratches, misaligned trim, or incomplete sealant work). These patterns are severe not only for the inconvenience but also because early defects left unaddressed can compound into expensive structural or electrical problems.

Warranty Confusion and “Manufacturer vs. Dealer” Ping-Pong

(Serious Concern)

Owners frequently describe finger-pointing between manufacturer and dealer when claims arise. Key risks:

  • Limited coverage gaps: Coach (house) components may be covered by different suppliers than the chassis, complicating claims.
  • Authorization delays: Protracted approval cycles leave units parked for weeks without progress.
  • Deductibles and exclusions: Some “comprehensive” policies exclude common failures.

Magnuson-Moss Warranties require clarity in what’s covered; deceptive representations can raise regulatory risk (more below). If a salesperson verbally promises coverage, insist on written terms. Video-record your PDI walkthrough and maintain a clean paper trail for every service visit.

Delayed Titles and Paperwork Problems

(Moderate Concern)

Several low-star reviews describe delays in titles, registrations, or lien documentation—a serious problem if you plan to travel soon after purchase. Ask for proof the title is in-hand (or for a clear timeline), confirm lienholder details, and get written commitments on filing dates. Title slippage can cascade into registration problems, expired temp tags, and insurance complications.

Pricing Transparency and Out-the-Door (OTD) Numbers

(Serious Concern)

Complaints about unexpected “doc,” prep, or freight fees are common in RV retail. Ensure that your OTD quote lists every single dollar you will pay—and that the paperwork you sign matches that quote. If anything changes at signing, pause the process. The Federal Trade Commission prohibits deceptive or unfair practices in sales and financing; consumers may report misrepresentations to the FTC.

Safety-Significant Failures (Propane, Brakes, Tires, Electrical)

(Serious Concern)

When negative reviews discuss safety-relevant issues—propane leaks, brake imbalance, over-torqued lug nuts, battery wiring errors—the consequence can be catastrophic. At delivery, independently test propane systems, smoke/CO detectors, egress windows, and tire age/pressure. For any used unit, check tire date codes and demand proof of recent brake inspections. Dealers must not sell units with known dangerous defects. You can search for open recalls by VIN at NHTSA; here’s the recall portal: NHTSA Vehicle Recalls. Note: The industry-wide recall database is organized by VIN or brand/model, not by dealer, but the general NHTSA link formatted per this report’s standard is: NHTSA Recalls – Barrett RV Queensbury NY (general search link).

Delivery Condition and Cleanliness

(Moderate Concern)

Several negative reviews note units delivered dirty, with incomplete detailing or obvious cosmetic defects that should have been caught in PDI. Cosmetic issues can signal rushed prep—and sometimes correlate with deeper oversights. Conduct delivery in daylight, bring a ladder to check roof sealant, and test every appliance.

Amenities and Promises Not Fulfilled

(Moderate Concern)

Customers occasionally allege that promised accessories (e.g., second batteries, weight distribution hitches, sewer kits) or software updates were missing or substituted. Require every promise on a signed due bill (“we-owe” form) with specific brands/models and expected installation dates.

Selected Consumer Voices: What Low-Star Reviews Emphasize

While this report does not reproduce individual consumer statements verbatim, you can read them directly by visiting Barrett RV’s Google Business profile and sorting by lowest rating: Barrett RV – Queensbury Reviews. Common threads in the 1- and 2-star feedback include:

  • Extended wait times for warranty authorization and parts.
  • Early defects (leaks, non-functioning components) discovered right after delivery.
  • Confusion or conflict over extended warranty terms versus manufacturer warranty.
  • Paperwork issues with titles/registrations slowing down travel plans.
  • Non-responsive communication from sales or service after the sale.
  • Disappointment with trade-in values compared to expectations or preliminary discussions.

For deeper context on dealership practices and buyer protections, consider searching the Liz Amazing YouTube channel for tips relevant to your specific RV type and budget. And if you’ve had a notably positive or negative experience here, would you be willing to help other shoppers by describing it?

Legal and Regulatory Warnings

Consumers have strong protections under federal and New York law when dealers misrepresent products, sell unsafe units, or fail to honor written warranties.

  • Magnuson-Moss Warranty Act: Requires clarity and accessibility of written warranties; deceptive claims and failures to honor terms can invite enforcement. Learn more: FTC – Magnuson-Moss Warranty Act.
  • FTC Act – Unfair or Deceptive Acts or Practices (UDAP): False advertising, undisclosed fees, and payment packing are prohibited. Report issues: ReportFraud.FTC.gov.
  • New York Lemon Laws (GBL §198-a & §198-b): New-car lemon protections may cover motorhomes’ chassis/drive components (but often not the living area). Used units have different protections. Consult the New York Attorney General’s office: NY Attorney General – Auto & Lemon Law.
  • NHTSA Recalls: Dealers cannot sell new vehicles with unresolved safety recalls. Used RV buyers should check VINs for open recalls: NHTSA Recall Lookup.

Potential consequences for non-compliance: Complaint patterns involving misrepresentation, failure to honor written obligations, or sale of unsafe units can trigger investigations, civil penalties, and restitution orders. If you suspect deceptive conduct or warranty violations, document everything, escalate to the NY Attorney General, and consider filing with the FTC and NHTSA when safety is involved.

Product and Safety Impact Analysis

Reported defects and slow service cycles have direct safety and financial implications for owners:

  • Water leaks and roof/caulk failures: Moisture intrusion can cause delamination, mold, and structural rot, eroding resale value and potentially creating health hazards.
  • Electrical issues: Miswired batteries, undersized fuses, or inverter/charger faults risk fires or damage to onboard electronics. Always test GFCI outlets, battery disconnects, and load behavior under shore and generator power.
  • Propane leaks or appliance malfunctions: Immediate safety hazard. Confirm leak tests and CO/propane detectors are functioning; replace expired detectors before any overnight occupancy.
  • Braking and tire safety: Old, under-inflated, or mis-torqued tires/brakes can cause catastrophic accidents. Check date codes (DOT) and insist on documented inspection for any unit leaving the lot.
  • Slide, leveling, and suspension problems: A stuck slide can strand you; suspension defects can cause sway and loss of control. Test repeatedly during PDI and ensure repair timelines are guaranteed in writing.

Given repeated consumer reports of discovery-after-delivery defects, buyers should not accept any RV—new or used—without an independent inspection and a comprehensive, written punch list for the dealer to resolve before final payment.

How to Protect Yourself If You Proceed with Barrett RV Queensbury

  • Bring your own financing: Obtain a pre-approval so you can compare APR and fees against dealer offers quickly.
  • Demand an itemized OTD quote: No extras folded into payments. Decline add-ons you don’t want.
  • Insist on a third-party inspection before signing: If the dealer says no, walk. Find certified pros: RV Inspectors near me.
  • Test every system on-site: Run heat/AC, slides, jacks, appliances, water systems, lights, and awnings. Check roof, seals, and undercarriage.
  • Get promises in writing: Use a due bill listing each fix/accessory, brand/model, and completion date.
  • Check for recalls by VIN: Use NHTSA and ensure no open safety issues.
  • Verify title/registration status: Confirm the dealership’s timeline and your lien details. Keep copies of every document.
  • Know your warranties: Get full terms and exclusions. Confirm who pays diagnosis time and deductibles, and whether scheduling requires dealer-only service.
  • Set service expectations: Put target timelines in writing and ask for loaner or escalation paths if deadlines slip.
  • Document everything: Photos, videos, and written summaries after each visit help resolve disputes.

To better understand dealer practices and negotiation strategies, watch consumer advocates like Liz Amazing for practical, step-by-step advice.

Evidence and Research Links Specific to Barrett RV Queensbury, NY

Use these pre-formatted searches and directories to cross-check complaints, read owner cases, and validate patterns. Replace “Issues” with “Problems,” “Complaints,” or specific topics (e.g., “Warranty” or “Service”) to refine results.

Brief Acknowledgment of Improvements and Resolutions

To maintain balance, it’s fair to note that some customers report satisfactory repairs and courteous sales staff. A few describe smooth purchases or timely fixes under warranty. However, the overall weight of recent low-star feedback points to recurring pain points related to PDI quality, wait times, communication, and unexpected costs. Until the negative patterns abate, consumers should proceed with caution and use the protective steps outlined above.

If You Encounter Problems

  • Escalate in writing: Summarize issues and deadlines. Send to the service manager and dealership owner.
  • Manufacturer contact: If warranty authorization stalls, contact the RV manufacturer directly with your case file.
  • Regulatory complaints: For deceptive practices or warranty issues, file with the FTC and NY Attorney General.
  • Safety issues: Report defects that pose hazards to NHTSA.
  • Dispute resolution: Consider mediation or small claims if written promises aren’t honored; consult a consumer attorney if the amounts are significant.

As you evaluate your options, consumer advocates like Liz Amazing provide checklists and negotiation tactics that have helped many buyers reduce risk and cost. If you’ve navigated a dispute with Barrett RV Queensbury, could you outline what worked for you?

Summary and Recommendation

Public feedback about Barrett RV in Queensbury, NY raises serious concerns about pre-delivery quality control, service delays, warranty clarity, and paperwork timing. While some customers report positive experiences, the persistent pattern of complaints—especially recent 1- and 2-star reviews—suggests heightened risk unless you take protective steps such as independent inspections, airtight documentation, and financing prepared outside the dealership.

Based on the concentration of negative consumer accounts and the risk profile detailed above, we do not recommend proceeding with this dealership unless you secure an independent pre-purchase inspection, obtain a fully itemized out-the-door quote with no surprise add-ons, and get every promise in writing. If the dealership will not accommodate a third-party inspection or clear, written commitments, we suggest exploring other RV dealers in the region.

Comments: Help Other RV Shoppers

Your experiences can help others avoid costly mistakes. Have you bought from or serviced an RV at Barrett RV Queensbury? What went right—or wrong? Please share your story below to inform fellow buyers.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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