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Bish’s RV of American Fork- American Fork, UT Exposed: F&I Add-Ons, Price Games, Delivery Defects

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Bish’s RV of American Fork- American Fork, UT

Location: 854 E 1100 S St, American Fork, UT 84003

Contact Info:

• Main: (801) 492-1428
• Sales: (801) 492-8955
• Service: (801) 492-3080
• info@bishs.com
• sales@bishs.com

Official Report ID: 4449

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Shoppers Should Know About Bish’s RV of American Fork (American Fork, UT)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Bish’s RV is a fast-growing, multi-state dealership group headquartered in Idaho, with dozens of locations across the West, Midwest, and beyond. The American Fork, Utah store serves the greater Salt Lake City metro south of the capital and sells a range of towables and motorized RVs, with in-house financing, trade-ins, and a service/parts department.

Public reviews and forum discussions portray a mixed reputation for Bish’s as a chain, and particularly for the American Fork location. While some buyers report smooth purchases, recent low-star reviews and consumer narratives focus heavily on aggressive finance-and-insurance (F&I) upsells, pricing discrepancies, low-ball trade valuations, delivery defects, and long waits for service and warranty work. These concerns are serious not only because they can add thousands to the cost of ownership, but because persistent service delays and workmanship issues can derail camping plans and create safety risks.

Before we get into detailed findings and risk patterns, here are quick, high-impact ways to do your own due diligence:

  • Read the lowest-rated reviews first. Go to the American Fork location’s Google Business Profile and use “Sort by Lowest Rating”: Bish’s RV of American Fork – Google Reviews. Then validate the patterns discussed below against the newest 1–2 star reviews.
  • Join owner communities for the specific brands/models you’re shopping. Search for brand-specific Facebook groups via Google and read uncensored owner posts: Search: Grand Design Facebook Groups (replace the brand with the ones you’re considering).
  • Watch investigative consumer content like the Liz Amazing YouTube channel, which regularly exposes RV industry pitfalls. Search her channel for the dealership or brand you’re considering to see real-world patterns and buyer checklists.

If you’ve already purchased here, what went right or wrong for you? Tell us your story in the comments so others can learn.

Insist on a Third-Party RV Inspection Before You Sign

(Serious Concern)

Across the RV industry, an independent, pre-purchase inspection is one of the only true leverage points a buyer has before money changes hands. Numerous negative reviews at this location and elsewhere describe delivery-day punch lists that go unaddressed once the sale is finalized, and some buyers report months-long waits for service with trips canceled. Hiring an independent NRVIA-trained or experienced RV inspector before taking delivery can uncover roof penetration leaks, frame issues, brake or axle anomalies, water intrusion, propane leaks, 12V wiring faults, slide misalignments, and appliance malfunctions. If a dealership won’t allow a third-party inspection, that is a major red flag—walk away.

  • Find a local inspector: Search “RV Inspectors near me”.
  • Have the inspection results written into the purchase agreement with specific repair deadlines.
  • Withhold final payment until all defects are corrected or price concessions are provided.

Industry watchdog content like Liz Amazing’s buyer-awareness videos offers step-by-step delivery checklists and shows what a professional inspection can catch.

What Recent Public Reviews Suggest About Bish’s RV of American Fork

(Serious Concern)

We reviewed multiple low-star public reviews posted on the American Fork Google Business Profile. The most common themes alleged by consumers include:

  • High-pressure upselling in finance (extended warranties, gap, tire/wheel, paint/fabric, sealants, interior ceramic, and high-cost “protection packages”).
  • Discrepancies between advertised/sales-floor prices and the final out-the-door number, including add-on fees and dealer-installed options not requested by the buyer.
  • Low-ball trade offers far under expectations or market comps, followed by claims that “we’re already losing money on your deal.”
  • Delivery-day defects like water leaks, non-functioning appliances, slide or leveling problems, and cosmetic damage—sometimes identified by buyers themselves at pick-up.
  • Service scheduling delays and long waits for warranty authorization and parts, leading to repeated missed trips and extended downtime.
  • Communication lapses—unreturned calls/texts/emails, shifting explanations, and timelines that repeatedly slip.
  • Paperwork conflicts—including title delays and errors in contracts or promises that buyers say weren’t honored post-sale.

To verify and read the most recent comments yourself, use “Sort by Lowest Rating” on the public review feed: Bish’s RV of American Fork – Google Reviews. We strongly encourage shoppers to read the full text of the newest 1–2 star reviews for detailed, first-person narratives. If you’ve already engaged with this store, would you add your experience for other readers?

Sales Tactics and Pricing Practices

F&I Add-Ons and “Protection Packages”

(Serious Concern)

Multiple public complaints allege that high-margin finance office add-ons are introduced quickly and framed as essential or “required for financing.” In the RV industry, this can include extended service contracts, paint/fabric protection, undercoating, nitrogen tires, and pricey “Dealer Prep” or “PDI” fees. Consumers should know that most add-ons are optional, and many have exclusions or inferior value compared with saving cash for repairs.

  • Ask for a written, itemized out-the-door price before entering finance.
  • Decline add-ons you do not want; do not sign anything with blanks.
  • Compare third-party service contracts independently if you truly desire one.

Regulators have warned about “junk fees” and deceptive add-on practices. See the Federal Trade Commission’s materials on auto retail add-ons and unfair practices: FTC consumer protection resources. Consumer educators and creators like Liz Amazing also highlight how to spot inflated add-ons at RV dealers.

Trade-In Valuations and Price Transparency

(Serious Concern)

Low-star reviews frequently reference below-expectation trade offers and confusing shifts in pricing between the sales conversation and final paperwork. RV values are volatile, and it’s essential to get multiple written offers from different dealers and marketplaces, and to sanity-check against comparable listings by model year, mileage, and condition. Make the dealer put in writing:

  • MSRP, dealer discount, factory rebates.
  • All fees and dealer-installed options—before you agree to finance.
  • Trade payoff, trade allowance, and net difference.

Bring your own valuation data and be ready to walk away if the out-the-door price doesn’t match prior representations. If you’ve encountered unexpected fees or trade changes here, share the details to help other shoppers.

Financing Markups and Rate Shopping

(Serious Concern)

Indirect lender markups are common in vehicle and RV sales. Buyers often report being steered to dealer-arranged loans with higher-than-necessary APRs, sometimes tied to add-on packages. Avoid this by:

  • Obtaining a credit union or bank pre-approval with a concrete rate and term.
  • Letting the dealer attempt to beat your pre-approval—but comparing total finance charges.
  • Declining any add-on “required for financing” unless your lender puts it in writing.

If your final rate is materially higher than your pre-approval without clear justification, that’s a signal to pause. Deceptive finance tactics can implicate federal and state unfair/deceptive practices laws.

Delivery-Day Quality and Post-Sale Support

Pre-Delivery Inspection (PDI) and “As-Delivered” Condition

(Serious Concern)

Several negative reviews for the American Fork store describe defects discovered at or shortly after delivery—e.g., water leaks, misaligned slides, faulty leveling systems, malfunctioning HVAC, or cosmetic damage. Some buyers allege that items promised prior to pickup were not addressed. To minimize risk:

  • Hire an independent inspector: Find RV inspectors near you.
  • Conduct a thorough systems demo; test every function under power and water.
  • Create a signed, dated punch list before funds are released.

Service Queue, Warranty Approvals, and Parts Delays

(Serious Concern)

Patterns in reviews indicate long waits for service appointments and extended downtime awaiting manufacturer authorization and parts shipments. This is an industry-wide pain point, but it’s particularly frustrating if your RV sits on the lot for weeks with little communication. Ask the service department (in writing):

  • Current lead time for diagnosis and for authorized warranty repairs.
  • Whether your unit must be left at the dealership or can be used while parts are on order.
  • How they prioritize just-sold units versus existing customers.

The most common consumer regret is not getting repairs completed before paying in full. That’s why an inspection and a strong pre-delivery punch list matter so much.

Workmanship Quality and Training

(Moderate Concern)

Consumer complaints often mention “fixes” that don’t hold, repeat leaks, misdiagnosis, or installation errors (e.g., sealants, trim, or appliance wiring). While every shop faces staffing and training challenges, recurring rework suggests process or supervision gaps. When you book service:

  • Request photos and notes documenting root causes and completed repairs.
  • Ask for the technician’s findings and what steps were taken to validate the fix.
  • Test the repaired systems together before taking your RV back.

Paperwork Accuracy, Titling, and Compliance

Title Delays and Contract Discrepancies

(Serious Concern)

Some low-star reviewers allege delays receiving titles or issues with paperwork promises. In Utah, delays can prevent registration and insurance continuity. Remedies and escalation paths include:

Keep copies of all signed documents, promises in writing, and a day-by-day log of follow-up attempts.

Product and Safety Impact Analysis

(Serious Concern)

The defects described in public reviews (leaks, brake/axle abnormalities, electrical or propane issues, slide/leveling faults) are more than inconveniences—they can be safety hazards and costly if not addressed promptly:

  • Water leaks lead to soft floors, delamination, mold, and structural rot.
  • Brake/axle and suspension problems increase stopping distances and blowout risks.
  • 12V wiring and converter problems can cause fires or stranded batteries.
  • Propane leaks are an immediate explosion risk—use a detector and shut off gas if suspected.

Always check for open recalls by VIN through the National Highway Traffic Safety Administration: NHTSA Safety Recalls. Recalls must be fixed at no charge, but you’ll still need a dealer willing and able to schedule the work promptly. Recalls can cover frames, axles, brakes, propane systems, and fire risks—areas that directly affect occupant safety.

If you’ve encountered a serious safety defect or recall delay at this American Fork location, please add a factual summary to help other shoppers.

Legal and Regulatory Considerations

(Serious Concern)

Based on consumer complaints commonly reported in reviews and forums, potential legal touchpoints can include deceptive or unfair practices, failure to honor written promises, and warranty processing issues. Key frameworks and agencies:

  • Magnuson–Moss Warranty Act governs written warranties and service contracts; misrepresentations or failure to perform can trigger remedies. See FTC guide to federal warranty law.
  • FTC Act (Section 5) prohibits unfair or deceptive acts or practices; add-on misrepresentations, hidden fees, or false urgency can be scrutinized: FTC.
  • Utah Consumer Sales Practices Act (Utah Code § 13-11) addresses deceptive sales practices; consumers may file complaints with the state: Utah Consumer Protection.
  • Utah MVED handles dealer licensing and title complaints: Utah MVED.
  • NHTSA for safety defects and recall reporting: Report a safety problem.

If you believe you were misled regarding add-ons, pricing, or warranty terms, document everything, request corrections in writing, and consider complaints to the FTC, Utah Consumer Protection, and BBB. Persistent systemic issues can draw enforcement scrutiny, particularly if a pattern of similar consumer harm is documented.

How To Protect Yourself: A Negotiation and Delivery Checklist

(Moderate Concern)
  • Pre-approval. Obtain a rate and term from your credit union/bank; bring it with you.
  • Itemized, out-the-door price. Demand a written OTD quote before entering finance.
  • Line-item add-ons. Decline items you don’t want. Never accept “required” add-ons unless a lender documents the necessity.
  • Trade transparency. Get multiple trade offers; separate the trade from the purchase price when negotiating.
  • Third-party inspection. Schedule an independent inspection and put any findings into the purchase agreement: Find local RV inspectors.
  • PDI and demo. Test every system during the walk-through with shore power, city water, and propane connected.
  • Punch list. Create a signed list of items to fix before final payment or include price concessions/completion deadlines.
  • Documentation. Keep copies of every paper and email. Photograph defects and serial numbers.

For additional buyer education, search for your specific dealer or brand on consumer-focused channels like Liz Amazing’s RV investigations.

Evidence and Research Toolkit: Verify Everything Yourself

Use the following search links to dig deeper on “Bish’s RV of American Fork – American Fork, UT” across major platforms. Replace “Issues” with “Problems,” “Complaints,” or specific topics as needed.

Again, start with the primary source for this location’s day-to-day consumer experience: Bish’s RV of American Fork – Google Reviews. Use “Sort by Lowest Rating.”

How These Issues Can Affect Your Wallet and Safety

(Serious Concern)

From a consumer risk standpoint, the patterns alleged in public comments at the American Fork store carry concrete costs:

  • Financial exposure: Add-on packages can add thousands without real value; inflated APRs increase total interest paid substantially; defective units can require out-of-pocket fixes if warranty claims drag on.
  • Lost use and trip cancellations: Lengthy service queues translate directly into missed vacations and ongoing storage payments for an unusable RV.
  • Depreciation shock: Early defects and visible repairs can harm future resale value.
  • Safety hazards: Brake, suspension, propane, and electrical issues can escalate to road incidents or fires if not corrected promptly and correctly.

These risks make it essential to complete a third-party inspection and a comprehensive PDI before finalizing your purchase. If you’ve been affected by a serious defect or delay here, what happened and how was it resolved?

Balanced Notes: Any Positives or Improvements?

(Moderate Concern)

Not all experiences at Bish’s RV of American Fork are negative; some reviewers praise friendly salespeople, helpful parts staff, or individual service advisors who tried to make things right. In some cases, the dealership has resolved issues after complaints were escalated. However, the most consistent and impactful pain points are found among the lowest-star reviews—where allegations of upselling, paperwork discrepancies, and slow or uneven service dominate. Given the financial stakes of an RV purchase, shoppers should treat those patterns as risk flags and negotiate safeguards up front.

Final Recommendations for Prospective Buyers

(Serious Concern)
  • Do not skip an independent pre-purchase inspection and put findings into the deal: Find an RV inspector near you. If the dealership refuses, walk.
  • Bring your own financing and compare APRs/fees against the dealer’s offer.
  • Demand an itemized OTD quote without unwanted add-ons; have them remove any pre-installed, non-essential items from the contract or lower the price.
  • Get trade offers elsewhere and negotiate trade separately to eliminate shell-games.
  • Delay final payment until all punch-list items are completed or compensated for in writing with deadlines.
  • Document everything—emails, texts, calls, and photos of defects; this documentation helps with any future regulatory or warranty disputes.

If you’ve purchased or serviced an RV at this location, could you add a brief, factual update for fellow shoppers?

Bottom Line

Based on patterns in recent low-star public reviews and broader consumer reports, Bish’s RV of American Fork (American Fork, UT) presents notable risk factors—especially around aggressive add-ons, pricing discrepancies, delivery defects, and lengthy service delays. Unless you can secure a clean third-party inspection, a tightly written purchase agreement, and clear service commitments, we do not recommend proceeding here. Consider comparing multiple dealerships and demanding the safeguards outlined above before committing.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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