Bish’s RV of Cheyenne- Cheyenne, WY Exposed: High-Pressure Add-Ons, PDI Failures & Warranty Delays

Serious Concern

Based on patterns across low-star reviews for Bish’s RV of Cheyenne and the broader RV retail market, consumers frequently report discovering defects, missing parts, or unresolved punch-list items after delivery. Your best leverage to ensure issues are fixed is before you sign and take possession. Hire an independent inspector to perform a comprehensive pre-purchase inspection and document all findings. Use a neutral search to find a qualified professional near Cheyenne: Search “RV Inspectors near me”.

If a dealer will not allow a third-party inspection, that is a major red flag. Walk away. Multiple consumers report that once the funds are secured, service departments can push new owners to the back of the line, leading to weeks or months of downtime, canceled trips, and storage issues while the RV sits awaiting parts or authorization.

Be sure to share whether your inspection was welcomed or resisted—your experience can help other Wyoming buyers.

Serious Concern

Lower-rated reviews often describe high-pressure tactics, shifting numbers between initial quotes and the finance office, and a heavy emphasis on add-ons. Shoppers report optional “protections” such as paint protection, interior coatings, tire and wheel plans, gap, and extended service contracts being bundled or presented as essential. Ask for a written, line-by-line quote that clearly separates the unit price, dealer fees, and every add-on. Decline anything you don’t value, and be wary if “must-have” language is used for optional coverage.

• Request disclosure of the dealer’s buy rate vs. sold rate for financing; markups can be significant.
• Ask for the contract without add-ons as a baseline. If they refuse, reconsider the purchase.
• Consult resources like Liz Amazing’s consumer education videos for strategies to say no to overpriced extras.

Serious Concern

Several of the lowest-rated reviews for this location portray finance experiences where monthly payment targets overshadow total cost, with APRs that outpace credit-union rates. Consumers also mention being encouraged to roll negative equity from a trade into the new loan, expanding the risk of being underwater from day one. Bring your own pre-approval from a bank or credit union and compare APRs, total interest, term, and fees. Avoid excessively long terms that mask the true cost. If a rate or fee appears inflated, walk.

Moderate Concern

Trade-in discrepancies are another common friction point. Reports describe offers that decrease after a “final look,” sometimes on delivery day, citing condition or “market” changes. Protect yourself by collecting multiple written offers (e.g., consignment outlets, online RV buyers) before you step into the showroom. Photograph and document your RV’s condition and options. If the dealer reduces the number without new, objective evidence, be ready to leave.

Serious Concern

Consumer accounts frequently mention punch lists at delivery—non-functioning appliances, leaks, missing parts, or incomplete prep. Without a thorough PDI and third-party inspection, owners may discover defects only after the first trip. Demand a functional demonstration of every system on propane, 120V shore power, and battery. Require a written we-owe acknowledging any items not completed, with promised dates. Do not sign until major items are addressed.

If the dealership is enthusiastic about letting you bring an independent inspector, that’s a good sign. Use: RV Inspectors near me.

Serious Concern

Multiple low-star reviews for the Cheyenne store point to long waits for repair appointments, slow parts ordering, and sparse updates during warranty work. In-season, service backlogs can stretch into weeks or months. This is especially hard on first-year owners who expected warranty coverage to translate to quick fixes. Ask the service manager up front: current backlog length, typical parts lead time, and whether they prioritize units bought at this store over outside purchases. Insist on a written service timeline and check-in schedule before leaving your RV behind.

• Document all communication by email. Photos and video help when escalating with manufacturers.
• If you are stranded or facing safety issues, contact the RV brand’s customer care directly.
• Consider mobile techs as an interim solution for minor issues if the dealer’s queue is long.

Moderate Concern

Among the negative reviews, customers sometimes report delayed titles or permanent plates, or confusion around sales tax handling and out-of-state paperwork. Delays can lead to expired temp tags or difficulty registering the RV. Before funding, verify exactly who handles title, how long it will take, and how you will be notified. Get every we-owe in writing with dates, including any promised refunds or due bills.

Serious Concern

Several reviewers allege repairs that did not fix the root cause, or damage inflicted during service (trim, seals, scratches) that then required additional visits. Ask how the Cheyenne service team documents pre-existing damage and protects your unit on the lot. Require photos at drop-off and pickup. For complex issues, request that a senior tech and service manager brief you on the diagnostic path before authorizing a large repair.

If you’ve had good or bad service outcomes at this location, please describe them in the comments for other Cheyenne-area shoppers.

Moderate Concern

Owners occasionally discover open recalls only after purchase or during their first trips. Dealers should check VINs for open recalls during PDI, but you should verify yourself before finalizing. Search your specific VIN on the NHTSA site and ask for proof of recall status in writing. If a recall remedy is backordered, determine whether it is safe to operate the RV in the interim and whether the dealer can prioritize the repair when parts arrive.

• Check NHTSA: NHTSA Recalls portal (then search your RV’s VIN and brand).
• Ask the service advisor how recall parts are tracked and how you’ll be notified.

Moderate Concern

Some of the lowest-rated reviews cite unreturned calls, shifting explanations, or difficulty reaching a point person once issues emerge. Before you buy, ask the store to identify the exact person who owns your file (sales consultant, delivery specialist, service writer) and set expectations for response times and escalation. If calls go unanswered, email a concise timeline to the sales manager and CC the general manager. Be polite, precise, and persistent.

Serious Concern

While individual reviews are allegations, not court findings, patterns in complaints at Bish’s RV of Cheyenne—if accurate—may raise risk under several consumer protection regimes:

• Unfair or deceptive practices (UDAP) under federal and state law if disclosures are unclear, misrepresentations occur, or optional add-ons are presented as mandatory. See FTC guidance on dealership practices and add-ons: Federal Trade Commission.
• Warranty handling: The Magnuson-Moss Warranty Act prohibits tying warranty coverage to dealer-performed services and mandates clear disclosures. Learn more: FTC: Magnuson-Moss Warranty Act.
• Safety defects and recall compliance fall under NHTSA oversight. Verify recall status and file complaints here: Report a Safety Problem to NHTSA.
• If you are a Wyoming resident, you can seek assistance or file a complaint with the Wyoming Attorney General’s Consumer Protection Unit: Wyoming AG Consumer Protection.

Keep meticulous documentation—contracts, emails, texts, photos—so regulators or your attorney can evaluate the facts if a dispute escalates.

Serious Concern

When pre-delivery inspections miss defects and service backlogs stall repairs, owners can face safety and financial risks:

• Water leaks leading to mold, rot, and electrical shorts. If left unattended, this can render the RV uninhabitable and severely impact resale value.
• Brake, axle, or tire issues on towables and motorized RVs can cause catastrophic failures while driving. Always insist on a full chassis and brake inspection pre-delivery.
• LP gas leaks and appliance malfunctions pose fire or carbon monoxide hazards. Verify detectors work and demand a propane leak-down test at delivery.
• Electrical problems (transfer switch, converter/charger, GFCIs) that limit campground usability, damage appliances, or pose shock risks.
• Delayed recall remedies leave owners operating with known risks; check VINs before driving off the lot and get timelines in writing.

Financially, repeat trips to the dealer cost time, travel, and missed reservations. If a purchase was financed with add-ons and a high APR, these delays compound the out-of-pocket burden. This is why a rigorous third-party inspection is your best tool before funds are released: Find an RV inspector near you.

Serious Concern

• Independent inspection completed and documented by a third-party. If refused, walk. Use: RV Inspectors near me.
• VIN checked for recalls; get written confirmation of recall status and remedy timeline.
• Line-item purchase agreement with every fee and add-on listed. Remove unneeded items.
• Finance terms shopped with your bank/credit union; compare APR, total interest, and prepayment penalties.
• Written trade-in appraisal with photos and a condition report; confirm it won’t be changed without cause.

Moderate Concern

• Demand a full walk-through operating all systems on shore power, battery, and propane.
• Check for roof and wall sealant gaps, leaks, soft spots, and alignment of slides and doors.
• Verify tire DOT dates, torque specs, brake function, and hitch setup if applicable.
• Collect all keys, remotes, manuals, and serial numbers for appliances.
• Get written commitments for any we-owe items with dates and named contacts.

Moderate Concern

• If service delays occur, email a weekly status request; escalate to the service manager if needed.
• Loop in the RV manufacturer’s customer service for warranty or parts issues.
• If you suspect unfair practices, file with the Wyoming AG and consider a BBB complaint to spur attention.

Moderate Concern

Extended service contracts and dealer add-ons are profitable for stores but not always consumer-friendly. Carefully read coverage terms, exclusions, claim limits, labor rates, and deductibles. Many plans exclude wear and tear or require you to pay upfront and seek reimbursement. Tire and wheel packages may be redundant if your auto policy already covers roadside incidents. Do not feel pressured; you can purchase third-party service plans later if desired.

For negotiation and consumer education, browse independent content like Liz Amazing’s videos on avoiding RV dealership traps. She routinely demonstrates how to filter hype from value.

Serious Concern

• Do a full DIY walk-through checklist even if an inspector is hired. Double coverage matters.
• Demand a copy of the PDI checklist with tech signatures and dates.
• Refuse to fund until all material repairs and we-owe items are completed or a firm, near-term appointment is scheduled in writing.
• Bring your own financing pre-approval and compare; push back on add-ons that do not pencil out.
• Confirm title processing timelines and what happens if deadlines slip; document everything.

Serious Concern

• If third-party inspections are discouraged or denied.
• If pricing changes late in the process or add-ons are presented as mandatory.
• If the service department cannot provide a realistic timeframe for fixing known issues pre-delivery.
• If negative equity is being aggressively rolled without clear disclosure of total cost and APR.