Bish’s RV of Salt Lake City- North Salt Lake, UT Exposed: Hidden Fees, Bad PDIs & Long Service Delays
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Bish’s RV of Salt Lake City- North Salt Lake, UT
Location: 550 S Redwood Rd, North Salt Lake, UT 84054
Contact Info:
• Main: (801) 936-1200
• TollFree: (800) 327-6910
• info@bishs.com
• websales@bishs.com
Official Report ID: 4444
AI-Powered Overview of Bish’s RV of Salt Lake City (North Salt Lake, UT)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Bish’s RV of Salt Lake City in North Salt Lake, Utah, operates as part of the multi-state Bish’s RV dealership group, a rapidly expanding network of RV stores across the West and Midwest. While the brand markets a customer-first mission and offers a broad inventory of travel trailers, fifth wheels, toy haulers, and motorhomes, public feedback related to this specific North Salt Lake location reflects recurring complaints around sales transparency, service delays, warranty coordination, and post-sale support. This report consolidates consistent, real-world concerns to help prospective buyers approach this dealership with eyes wide open.
To see first-hand what local customers report, visit the dealership’s Google Business profile and sort by “Lowest rating” for the most recent and candid feedback: Bish’s RV of Salt Lake City – North Salt Lake, UT on Google. Consider clicking through multiple months of 1– and 2–star reviews to identify patterns.
Where to Research: Owner Communities, Brand Groups, and Independent Voices
Before you buy, triangulate your research across multiple sources and communities for unfiltered owner feedback. We recommend:
- Google Reviews (sorted by Lowest Rating): Scan recent 1–2 star reviews to assess patterns and timelines. Go to Bish’s RV of Salt Lake City – North Salt Lake, UT
- Brand/model-specific communities: Join owner groups for the exact brand and model you’re considering. Use this Google search and replace “RV Brand” with your model’s brand (e.g., “Grand Design” or “Keystone”): Search: RV Brand Facebook Groups. Owners often detail dealership experiences, delivery quality, and warranty outcomes.
- Independent YouTube consumer advocates: See investigative videos that dissect dealer tactics and delivery pitfalls. We suggest exploring Liz Amazing’s RV consumer channel and using her channel’s search to find coverage related to your target dealership or brand.
Question for readers: did your visits to this location match the patterns below? Add your story in the comments.
Why You Should Arrange a Third-Party RV Inspection Before You Sign
Across the RV industry—and repeatedly echoed in public feedback about this store—buyers report taking delivery of units with unresolved defects, missing parts, or undisclosed issues. The single most powerful protection you have is an independent, third-party inspection before you sign final documents or take possession. A professional inspector will test electrical systems, plumbing, slide mechanisms, roof seals, frame and axles, propane systems, and manufacturer-recall status. If issues are found pre-sale, you can demand repairs, negotiate price adjustments, or walk away without losing leverage. If you accept the unit first, your leverage diminishes sharply, and you may face extended wait times in the service queue.
- Book your own inspector: Search: RV Inspectors near me
- If the dealer does not permit a third-party inspection prior to closing, that is a major red flag—consider walking.
- Have the inspector verify recall status and provide a written list of deficiencies to be corrected before payment is finalized.
If you’ve already experienced a delayed repair after purchase, how long did it take? Report your repair timeline.
Patterns of Consumer Complaints Specific to Bish’s RV of Salt Lake City (North Salt Lake)
Pricing Transparency, Fees, and Add-Ons
Recent buyer accounts commonly flag differences between advertised pricing and the final out-the-door number, often citing surprise “dealer prep,” “orientation,” “protection packages,” or mandatory add-ons. Consumers also report feeling pressured to accept add-on packages without clear itemization or comparative value. Watch for:
- “Reconditioning” or “prep” fees for new units that should be covered by dealer PDI (pre-delivery inspection).
- Paint/fabric protection, nitrogen, or tracking devices bundled into the sale without consent.
- Price changes during paperwork, “market adjustments,” or quote discrepancies between sales and finance.
Verify every line item on the buyer’s order and ensure any add-ons are opt-in, not default.
Financing, Interest Rates, and Warranty Upsells
Several low-star reviews for this location describe financing that ended up higher than expected and unexpected warranty products added at signing. This is consistent with industry practices where F&I offices mark up rates and push high-margin products.
- Get outside pre-approval to benchmark the APR before stepping into the dealership’s finance office.
- Scrutinize “service contracts,” “gap,” or “tire/wheel” add-ons. Many are optional and can be declined without affecting your loan.
- Insist on line-item pricing and total cost of credit. Never sign if numbers don’t match your agreement.
For a consumer-eye look at F&I tactics, see Liz Amazing’s videos that spotlight RV dealer upsells and search her channel for the dealership or brand you’re evaluating.
Low-Ball Trade-Ins and Appraisal Discrepancies
Multiple commenters allege unexpected reductions between initial verbal trade valuations and final written offers—especially after time invested in negotiations and paperwork. To protect yourself:
- Get the trade appraisal in writing before committing to the deal.
- Document your RV’s condition with photos, maintenance records, and recent comparable listings.
- Be prepared to sell your RV privately if the spread is large.
Delivery Quality and Pre-Delivery Inspection (PDI) Failures
Customer narratives for this store frequently mention discovering leaks, non-functioning appliances, electrical faults, or missing parts during or after delivery. Some report that “we were told it would be ready,” only to encounter unresolved punch-list items on pickup day. A proper PDI should be thorough—plan to attend with a checklist and test every system.
- Arrive with a water pressure regulator and hose to test plumbing and water heater on city water and pump.
- Test each slide and awning repeatedly, run the furnace and A/C, verify fridge operation on propane and electric.
- Inspect the roof, seals, undercarriage, and tire DOT dates; require all noted deficiencies to be corrected before signing.
Service Delays and Scheduling Backlogs
Among the most consistent complaints: long waits for appointments, extended repair timelines, and difficulty getting updates. Several local reviewers describe weeks-to-months without the RV during peak season. This often arises from parts backlogs and limited technician capacity. It’s especially painful when new buyers miss planned trips because their units are sidelined right after purchase.
- Ask the service manager for the current average turnaround on common repairs before you buy.
- Get the promised repair timeline in writing with milestones and a single point of contact for updates.
- For critical livability failures (e.g., water leaks, brake issues), request prioritization and escalate promptly if deadlines slip.
If you experienced a repair delay at this store, how long did it sideline your RV? Tell future shoppers what happened.
Repair Quality and Comebacks
Low-star reviews for this location include reports of incomplete fixes and repeat visits for the same issues. Owners sometimes cite lack of root-cause diagnosis, cosmetic damage from repairs, or “waiting for parts” without proactive communication. If you must proceed with service:
- Request photos of the defect and of the completed repair, including part numbers and work orders.
- Insist on functional tests before pickup; do a full walk-through of the repair area on site.
- Document all communication and dates in case you need to escalate to the manufacturer or regulators.
Parts Ordering, Warranty Authorization, and Communication Gaps
Owners report uncertainty about whether parts were ordered, when they arrived, and whether the manufacturer authorized the repair. This “limbo” often creates multi-week gaps without clear timelines.
- Ask for the manufacturer claim number and the vendor purchase order for transparency.
- Set a recurring update schedule (e.g., every Friday by noon) and confirm next steps in writing.
- If a part is on national backorder, ask for alternatives, cross-compatible parts, or manufacturer-approved workarounds.
Title and Registration Delays
A portion of negative feedback mentions waiting on plates, permanent registration, or corrected paperwork. While some delays stem from external DMV backlogs, missing documents or internal processing errors can exacerbate the wait. Extended delays can create insurance and liability risks.
- Confirm the title status and lien payoff timing (if any) before buying, especially on used inventory.
- Make sure VINs, serials, and option codes match throughout the contract and title paperwork.
- For excessive delays, contact the Utah DMV and the Utah Division of Consumer Protection to understand your rights.
Promises vs. Reality: Missing Items and Feature Discrepancies
Customers sometimes describe “we were promised X,” such as inclusion of accessories, repairs before delivery, or specific features, only to find them absent at pickup. Always list all promises on a signed “We Owe” or “Due Bill” that specifies items and timelines.
- No verbal promises—insist on written commitments with clear due dates.
- Check serial numbers and option packages on the window sticker against the purchase contract.
- Bring a copy of the signed We Owe sheet to delivery and verify item-by-item before funding.
Used RV Condition Disclosures
Some buyers report discovering soft floors, prior water intrusion, or non-functioning systems shortly after purchase of used units. For used inventory, a third-party inspection is critical. Ask for prior owner history, service records, and a moisture-intrusion report. If declined, proceed with caution.
- Independent inspection booking: Find RV Inspectors near me
- Insist on a documented moisture check (walls, slides, roof, corners) and exterior seal assessment.
- Request recent tire dates and brake inspection notes; repairs should be completed before delivery.
Recall Handling and Safety-Critical Fixes
Industry-wide, dealers often struggle to complete recall work quickly due to parts and authorization delays. If your unit has open recalls (e.g., propane regulators, axles, brake controllers, awning arms), insist that the dealer verify and address them before delivery whenever possible. You can check recall status by VIN with the National Highway Traffic Safety Administration (NHTSA).
- NHTSA Recall Lookup: Search by VIN at NHTSA
- General recall search starting point: NHTSA recall resources (then enter your RV brand/VIN)
Legal and Regulatory Warnings
Consumer allegations posted publicly—such as undisclosed fees, misrepresentations, or failure to honor written commitments—can implicate consumer protection and warranty laws. While only courts and regulators determine violations, here’s how the landscape applies:
- Deceptive or unfair practices: The Federal Trade Commission (FTC) prohibits unfair or deceptive acts under Section 5 of the FTC Act. Misleading claims about pricing, financing, or coverage can draw scrutiny. Learn more: FTC Act: Unfair or Deceptive Practices.
- Warranty rights: The Magnuson–Moss Warranty Act governs consumer product warranties, including RV components. Failure to honor written warranties or repeated failed repairs can trigger remedies. Overview: FTC Guide to Warranty Law.
- Utah consumer protection: The Utah Division of Consumer Protection addresses deceptive trade practices and consumer complaints. If you experience misrepresentation or non-performance, consider filing: Utah Division of Consumer Protection.
- Title/registration problems: If paperwork is delayed, contact the Utah DMV for guidance on temporary permits and compliance: Utah DMV.
- Vehicle safety defects: For safety-related defects or unaddressed recalls, submit a complaint to NHTSA: Report a Vehicle Safety Problem to NHTSA.
If you believe a sales or service promise was breached, seek documentation (emails, signed We Owe, repair orders) and consider consulting consumer protection agencies or legal counsel.
Product and Safety Impact Analysis
Reported defects and delivery shortcomings carry real-world safety and financial risks:
- Water intrusion and leaks: Rapidly degrades structural materials, invites mold, and can compromise slide and roof integrity. Delayed repairs can turn a simple seal fix into thousands of dollars of damage.
- Brake/axle/tire issues: Undiagnosed bearing problems, under-torqued lug nuts, or misaligned axles can cause catastrophic failures in transit, increasing accident risk.
- Propane system faults: Leaks or faulty regulators present immediate fire and explosion hazards; these must be pressure-tested and repaired before use.
- Electrical faults: GFCI trips, inverted polarity, or converter failures can damage appliances and create electrocution risks.
- Delayed warranty service: Extended wait times force owners to cancel trips, pay out-of-pocket for alternative lodging, or store non-functional RVs while making monthly payments.
Always require proof of completed fixes with work order details, and confirm system function during pickup. Independent inspectors can help verify repairs: Search: RV Inspectors near me. For industry-exposing content that helps you spot red flags, browse Liz Amazing’s RV consumer investigations and use her channel’s search to find dealership-specific insights.
How to Protect Yourself at This Location
- Demand a no-surprise buyer’s order: Itemize the price, taxes, and each add-on. Decline anything you don’t want.
- Bring your own financing: Get pre-approved to cap APR games and compare against the dealer’s offer.
- Third-party inspection before signing: You keep leverage until the check funds. If refused, walk.
- VIN and option verification: Ensure the window sticker, build sheet, and contract match the actual unit.
- We Owe/Due Bill: Put every promise in writing with dates. No exceptions.
- Retention of holdback: If significant punch-list items remain, consider withholding funding or demanding a holdback until all items are completed.
- Delivery day checklist: Allocate 2–4 hours to fully test systems. Do not rush. Decline delivery if major defects remain.
- Keep a paper trail: Email follow-ups after every conversation. Photos and dates matter if you need to escalate.
- Use independent voices: Search consumer advocacy content like Liz Amazing’s RV buyer tips for pre-delivery checklists and common dealer tactics.
Have you noticed unexpected fees or add-ons at this store? Warn other shoppers with specifics.
Where to Verify Evidence About Bish’s RV of Salt Lake City (North Salt Lake)
Use the sources below to cross-check complaints or look up issues by topic. Each link is pre-formatted to search for this specific location; refine the results by adding model names, “complaints,” or date ranges as needed.
- YouTube search: Bish’s RV of Salt Lake City – Issues
- Google search: Bish’s RV of Salt Lake City – Problems
- BBB search: Bish’s RV of Salt Lake City – North Salt Lake, UT
- Reddit r/RVLiving: Bish’s RV of Salt Lake City – Issues
- Reddit r/GoRVing: Bish’s RV of Salt Lake City – Issues
- Reddit r/rvs: Bish’s RV of Salt Lake City – Issues
- PissedConsumer: Browse and search for “Bish’s RV of Salt Lake City – North Salt Lake, UT” (use site search)
- NHTSA Recalls portal (enter your RV brand or VIN for precise results)
- RVForums.com (use the forum search to find dealership threads)
- RVForum.net (search for Bish’s RV Salt Lake City)
- RVUSA Forum (search for dealership issues)
- RVInsider: Bish’s RV of Salt Lake City – Issues
- Good Sam Community: Bish’s RV of Salt Lake City – Issues
- Facebook brand groups (Google search) (replace with your specific RV brand/model name)
As always, corroborate any single complaint with multiple sources and look for recurring themes over time.
Balanced Note: Acknowledging Responses and Resolutions
Some public reviews show the store responding to criticism and inviting customers to contact management, and a portion of buyers report timely deliveries and satisfactory service outcomes. Large multi-brand RV dealers also face genuine parts shortages and manufacturer authorization delays that are not always within their immediate control. That said, the volume and consistency of complaints at this location about delivery readiness, unexpected add-ons, and slow service communication indicate that shoppers should proceed cautiously and prepare thoroughly to avoid common pitfalls.
Key Takeaways for Shoppers Considering Bish’s RV of Salt Lake City (North Salt Lake)
- Delivery-day diligence is essential: Plan a multi-hour PDI with your own checklist. Do not accept incomplete or non-functional units.
- Protect your wallet in finance: Bring pre-approved financing, decline unnecessary products, and verify the APR and add-ons match your expectations.
- Get promises in writing: Every commitment goes on a signed We Owe/Due Bill with due dates pre-funding.
- Expect service delays: If you require warranty repairs, anticipate bottlenecks; document everything and set communication expectations early.
- Independent verification: Use a third-party inspector before paying; if the dealer will not allow it, consider walking.
Have you managed to secure a no-surprise, clean out-the-door deal at this store? Share how you did it.
Why Independent Voices Matter
Because RVs are complex and dealership processes vary widely, leveraging independent educators can save you thousands. Channels like Liz Amazing work to expose unreliable dealer practices, highlight comprehensive PDI checklists, and equip buyers with negotiating strategies. Use her channel search to look up the exact brand and model you’re considering and watch delivery-day walk-throughs before you shop.
Final Assessment
Public feedback tied to Bish’s RV of Salt Lake City (North Salt Lake) shows recurring issues that align with the most problematic aspects of RV retail today: aggressive financing and add-on upsells, delivery of units with unresolved defects, slow and inconsistent service communication, and delays in parts, warranty authorization, or paperwork. While some customers report satisfactory experiences and the store appears to respond to negative posts, the frequency and nature of the reported problems suggest elevated risk for buyers who do not take rigorous precautions.
Based on the patterns documented by consumers and the risk profile described above, we do not currently recommend purchasing from this location without extraordinary due diligence. If you cannot secure a thorough third-party inspection before signing, transparent line-item pricing without mandatory add-ons, and strong written commitments on any promised repairs, consider shopping other RV dealerships in the region.
Did your experience contradict or confirm these patterns? Help other shoppers by posting specifics.
Comments
What happened when you shopped or serviced at Bish’s RV of Salt Lake City (North Salt Lake)? Which staff were involved, what dates, and how was it resolved? Please share details to help other RV shoppers make informed decisions.
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