Bish’s RV – Pocatello Area- Pocatello, ID Exposed: Delivery defects, upsell pressure, service delays
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Bish’s RV – Pocatello Area- Pocatello, ID
Location: 3385 Hawthorne Rd, Pocatello, ID 83201
Contact Info:
• info@bishs.com
• sales@bishs.com
• Main: (208) 232-4386
Official Report ID: 2397
Introduction: What RV Shoppers Should Know About Bish’s RV – Pocatello Area
AI-powered research tools have systematically collected and analyzed public information to produce this report. Bish’s RV – Pocatello Area (Pocatello, Idaho) operates under the Bish’s RV brand, a multi-location dealership group with stores across the Mountain West and Midwest. As a regional chain that has grown rapidly, Bish’s carries a wide range of new and used travel trailers, fifth wheels, motorhomes, and related service offerings. This report focuses specifically on the Pocatello Area location and compiles publicly posted consumer feedback, known industry risk factors, and regulatory considerations to help shoppers make informed decisions.
Across the RV industry, dealerships often struggle with product quality control, warranty coordination, parts delays, and service backlogs. Reviews and forum posts for the Pocatello Area store suggest that many of these pressure points are present locally, with recurring complaints around sales promises versus delivery, upsells, financing terms, low trade-in offers, and long service turnaround times. The best place to quickly check current, first-hand experiences is the store’s Google Business Profile. You can go here and select “Sort by Lowest Rating” to see the most critical and recent complaints: Bish’s RV – Pocatello Area on Google Reviews. Read through the 1- and 2-star reviews to identify patterns, timelines, and how issues were handled.
To deepen your research, consider following consumer advocates who expose common dealership tactics and RV ownership pitfalls. The YouTube channel Liz Amazing frequently documents RV buyer pitfalls; search her channel for the dealership you’re considering: RV industry exposés by Liz Amazing.
Find Unfiltered Owner Feedback Before You Buy
Before committing to any dealership, gather unbiased insights from groups and forums where current owners congregate:
- Google Reviews: Sort by “Lowest rating” at the store’s profile to see serious complaints first: Bish’s RV – Pocatello Area Google Business Profile.
- Facebook RV Brand Groups: Join model- and brand-specific owner groups for raw, day-to-day ownership realities. Use this Google search to locate multiple groups: Find RV brand Facebook groups for your model.
- Independent YouTube reviewers: Many owners document delivery-day defects and service odysseys. Search the dealer name alongside the brand and model you’re considering. The independent channel Liz Amazing’s channel documenting dealership pitfalls is a good example.
Have you already worked with this store? Add your first-hand experience to help other shoppers.
Before You Sign: Arrange a Third-Party RV Inspection (Non-Negotiable)
Across numerous RV dealerships, buyers report discovering serious defects after taking delivery—when leverage is gone and service queues are long. Independent inspections protect you from expensive surprises and give you negotiation power while the dealer still wants the sale. Do not rely solely on a dealership’s “PDI” (pre-delivery inspection). Hire your own certified inspector, and make your purchase contingent on passing results. Use this search to locate options: Find RV Inspectors near me.
- Demand time to test every system on-site—roof, slides, seals, AC and heat, fridge on propane and electric, water pump, plumbing, brakes, tires’ DOT dates, batteries, generator, and hitching/leveling gear.
- Do a water test for leaks and a thermal scan for hot/neutral reversals or electrical issues.
- If the dealer refuses a third-party inspection, walk. That is a red flag.
- Confirm that all punch-list items are fixed before you finalize funding or sign final delivery papers.
If the dealership you’re considering discourages an independent inspection, that’s a sign to leave. You can also schedule a follow-up safety inspection after driving home if you bought recently: Local RV inspector options.
Have you experienced long delays waiting for repairs after purchase? Tell other shoppers what happened.
Patterns in Consumer Complaints at Bish’s RV – Pocatello Area
Sales Promises vs. Delivery Reality
Public reviews for the Pocatello Area store suggest a recurring gap between what was promised on the sales floor and what was delivered. Buyers describe discovering missing accessories, unfinished prep, or features not functioning on day one. Others report that verbal assurances made during negotiation were not reflected in the final paperwork, leading to disputes later. When reading the store’s Google profile, sort by lowest rating and look for patterns around “on-delivery surprises” and “promises we couldn’t get honored.” Here is the store link to review: Bish’s RV – Pocatello Area Google Reviews.
- Common allegations: promised add-ons not installed, incomplete prep, or unresolved defects at delivery.
- Financial impact: buyers must return for service or pay out-of-pocket to fix items they thought were included.
- Prevention: ensure every promise is written on the buyer’s order with clear timelines and penalties for non-performance.
Upsells, Extended Warranties, and Financing Terms
Multiple low-star reviews of this location describe pressure around add-ons—paint and fabric protection, tire-and-wheel plans, gap coverage, and extended service contracts—often bundled into monthly payments. Some buyers later discovered higher interest rates than expected or additional aftermarket line items they did not realize they had accepted. As a consumer, decline anything you don’t fully understand and get out-the-door numbers before discussing monthly payments. Advocate channels, including Liz Amazing’s RV consumer education videos, document how these products can be overpriced or redundant with manufacturer coverage.
- Ask for a clean purchase order with only the RV price, tax, doc fee, and registration/title fees. All other products should be opt-in line items with written cash prices.
- Secure competing financing from your credit union, then compare APR and total finance charges.
- Insist on a full copy of every contract page to review at home before signing.
Low-Ball Trade-In Dynamics
Trade-in offers consistently appear as a friction point in low-star reviews for the Pocatello Area store. Some buyers allege large gaps between preliminary valuations and final offers after inspection, or abrupt changes late in the process. Trade-ins can be an opaque part of any dealership transaction. Protect yourself by obtaining multiple written trade bids (including Carvana/RVTrader/consignment) and be prepared to sell your unit privately if the spread is better.
- Bring service records, photos, and recent comparable sales to justify your price.
- Separate the new RV price from the trade value to prevent “payment packing.”
Paperwork and Title Delays
Title and registration delays are among the most disruptive post-sale issues reported industry-wide—and similar frustrations appear in low-star reviews for this store. Owners describe waiting weeks or months for plates or corrected paperwork, limiting their ability to travel or insure properly. If you read recent negative reviews for Bish’s RV – Pocatello Area and see recurring mentions of titles, plates, or paperwork errors, document those timelines in your notes and plan accordingly.
- Mitigation: request an exact timeline for title submission, proof of submission, and a point of contact in the tag/title department before you leave the lot.
- Escalation: if delays exceed promises, file written complaints and consider contacting the Idaho Attorney General’s Consumer Protection division.
Service Backlogs and Quality of Workmanship
Low-star reviews for this location frequently cite long waits for appointments, extended hold times after drop-off, and difficulty getting updates. Quality control complaints range from unresolved leaks and slide issues to electrical gremlins that return after pick-up. This is not unique to Bish’s; the RV industry as a whole faces parts shortages and technician turnover. Still, the net effect for buyers is cancelled trips and lost confidence.
- Ask for a written estimate of the queue and turnaround before dropping off your RV.
- Request photos and bench tests of completed work.
- Consider mobile RV techs for certain repairs to avoid long dealership queues, especially for out-of-warranty work.
Have long service delays disrupted your travel plans? Share specifics so others understand the risk.
Delivery-Day Defects on New Units
Reports of multiple defects discovered at delivery—leaks, non-functioning appliances, misaligned slides, non-sealing windows, or missing parts—appear across negative reviews industry-wide and are echoed in feedback for the Pocatello Area store. Because RVs are hand-assembled, defects are common, but a thorough dealer PDI combined with your own inspection should catch many of them before money changes hands.
- Do not rush delivery. Block 3–5 hours to test every system pressure, power, and seal-related component with the tech on site.
- Require that serious defects be corrected before funding; otherwise, you risk falling into long post-sale queues.
- If defects suggest water intrusion or structural issues, consider walking away and choosing another unit.
Communication and Follow-Up
Low-star reviewers frequently mention inconsistent communication—calls or emails not returned, status not updated, or internal hand-offs leading to confusion. While any busy service department can struggle here, the result for customers is uncertainty and missed camping windows.
- Ask the service manager for a written communication plan: who calls you, how often, and by what date.
- Use email for key requests to preserve a record of commitments.
Parts Availability and Delays
Parts slowdowns are a widespread problem. Reviewers for this store report weeks-long waits, sometimes exacerbated by brand-level shortages. While a dealer cannot create parts from thin air, proactive updates and contingency planning (e.g., temporary fixes) are reasonable expectations.
- Ask for OEM part numbers so you can independently track availability.
- Request partial delivery of your RV if safe, so you can use it for basic camping while awaiting non-critical parts.
Refunds, Deposits, and Cancellations
Some dissatisfied buyers report difficulty canceling, retrieving deposits, or reversing charges related to add-ons they later declined. Protect yourself by clarifying deposit terms in writing—refundable vs. non-refundable, and under what conditions. If the RV is ordered, specify timelines and remedies for delays.
- Never leave a deposit without a signed document stating refund conditions.
- Use a credit card for deposits when possible, to preserve chargeback avenues if misrepresentations occur.
Have you had a deposit or cancellation dispute at this location? Help inform others by describing the outcome.
Where to Verify, Compare, and Cross-Check Your Research
Use the links below to run targeted searches and validate any claim or concern you encounter. Replace “Issues” with “Problems” or “Complaints” as needed.
- YouTube: Search video reports on Bish’s RV – Pocatello Area Issues
- Google Search: Broad web results for Bish’s RV – Pocatello Area Issues
- BBB: Better Business Bureau listings for Bish’s RV – Pocatello Area
- Reddit r/RVLiving: Search r/RVLiving for Bish’s RV – Pocatello Area Issues
- Reddit r/GoRVing: Search r/GoRVing for Bish’s RV – Pocatello Area Issues
- Reddit r/rvs: Search r/rvs for Bish’s RV – Pocatello Area Issues
- PissedConsumer: Browse reviews (then search for “Bish’s RV Pocatello Area”)
- NHTSA Recalls: Check recall information related to key RV brands and keywords
- RVForums.com: Use the onsite search for “Bish’s RV Pocatello Area Issues”
- RVForum.net: Search for dealer-specific threads
- RVUSA Forum: Search “Bish’s RV Pocatello Area Issues” in the forum
- RVInsider.com: Owner reviews mentioning Bish’s RV – Pocatello Area
- Good Sam Community: Community discussions on Bish’s RV – Pocatello Area
Want to contribute to community knowledge? Post your research and outcomes here.
Legal and Regulatory Warnings
Warranty Rights and Sales Practices
Consumer complaints about undelivered promises, delayed repairs, or misrepresented add-ons can have legal implications. Buyers are protected under the federal Magnuson-Moss Warranty Act, which governs written warranties on consumer products and is enforced by the FTC. If a dealer represents coverage that later proves untrue, or withholds warranty servicing without legitimate cause, that may invite scrutiny. Learn your rights here:
- FTC overview of warranties and the Magnuson-Moss Act: Understanding federal warranty law
- FTC Auto Retail Advertising and Financing guidance (analogous principles apply to RV dealers): Truth in advertising and financing
State-Level Consumer Protection
If you encounter deceptive trade practices—e.g., promises not reflected in contracts, hidden add-ons, or refusal to honor documented commitments—file a complaint with the Idaho Attorney General’s Consumer Protection division. Document everything: written promises, emails, work orders, and text messages.
- Idaho AG Consumer Protection: Report deceptive practices or unresolved disputes
Safety Defects and Recalls
Many brands carried at large RV dealers are subject to frequent safety recalls—water intrusion (leading to rot or mold), axle/brake problems, propane leaks, electrical shorts, or ladder/awning failures. Dealers should identify open recalls pre-sale and coordinate remedies. If you suspect a safety issue, file a report and check recall databases:
- NHTSA recall search: Search by VIN for your specific RV
- Brand recall bulletins via NHTSA: ask the dealer for written confirmation of any open recalls and ETA for parts
If a dealer delivers an RV with a known, unresolved safety recall without disclosure or timely repair, that may be a serious regulatory issue.
Product and Safety Impact Analysis
Water Intrusion, Structural Issues, and Slide Malfunctions
Undetected leaks or sealing failures can destroy an RV quickly—rotted floors, mold exposure, delamination, and electrical corrosion. Complaints referencing wet floors, spongy corners, or water stains warrant immediate attention. Slide malfunctions can trap you in the field or damage walls and flooring if misaligned. If your delivery inspection reveals water ingress or slide binding, do not accept the unit until repaired and retested under pressure and rain simulation.
Brakes, Axles, Tires, and Towing Safety
Axle misalignment, faulty brake assemblies, or aged tires can create catastrophic towing risks. A thorough pre-delivery inspection should check brake functionality, torque values, bearing lubrication, tire DOT dates, and load ratings. The potential safety consequences include blowouts, loss of control, and accidents. Insist on documentation of checks, and consider a third-party pre-trip inspection for peace of mind: Certified RV technicians near you.
Electrical and Propane Risks
Miswired outlets, undersized wiring, or faulty propane connections can cause fires or carbon monoxide exposure. Your independent inspector should perform an outlet polarity test, verify voltage under load, test CO/LP detectors, and soap-test propane fittings. If your PDI reveals electrical or propane anomalies, do not take delivery until they are resolved and re-tested with you present.
How to Protect Yourself if You Choose This Location
- Get everything in writing. Every promise—missing parts, repairs, add-ons, and timelines—must be listed on the buyer’s order or a signed “We Owe” document.
- Separate the deal elements. Negotiate RV price, trade-in, warranty products, and financing independently to avoid payment packing.
- Decline unnecessary upsells. Most add-ons are optional. Ask for written cash prices and proven coverage details. If pressured, step away.
- Use external financing for leverage. Arrive with a credit union pre-approval to compare against dealer rates.
- Insist on an independent inspection. Make your purchase contingent on an inspection by a certified third party, not employed by the dealer.
- Do a full delivery-day system test. Allocate hours on-site with water, shore power, and propane, and verify every appliance, slide, and seal.
- Don’t fund until fixed. If defects are found, require repairs before you sign final papers or fund the loan.
- Keep a paper trail. Use email to confirm commitments; document all calls and dates. This record is essential if you need to escalate.
- Escalate appropriately. If resolutions stall, consider BBB complaints, manufacturer involvement, and the Idaho AG Consumer Protection process.
Independent creators like Liz Amazing regularly highlight buyer strategies to avoid common traps. Search her channel for the dealer and brand you’re evaluating.
Acknowledging Improvements and Positive Reports
To maintain balance, some reviewers report positive experiences at this location: friendly sales staff, smooth deliveries, and helpful service advisors. In a few cases, management responses on public platforms show attempts to resolve disputes after the fact. As with any large dealership, outcomes can vary by individual salesperson, technician, and workload at the time of your visit. This variability is precisely why a strong pre-delivery inspection and clear documentation are vital.
Key Red Flags Summarized
- Refusal to allow third-party inspections before signing.
- Pressure to sign “as-is” for new units or to accept “we’ll fix it later.”
- Unclear or changing out-the-door pricing, with add-ons bundled into payments.
- Vague or missing paperwork around warranties, we-owe items, and delivery timelines.
- Title and registration delays with poor communication.
- Long service queues and repeat visits for the same issues.
Have you encountered any of these at the Pocatello Area store? Report what you saw.
Final Assessment
Publicly available consumer feedback about Bish’s RV – Pocatello Area highlights risks common across the RV dealership landscape, with specific local reports of delivery defects, pressure to accept upsells, financing surprises, service delays, parts shortages, and title paperwork issues. While some customers describe positive experiences and resolutions, the concentration and consistency of critical reviews—particularly those detailing post-sale service challenges—suggest shoppers should proceed cautiously and preserve leverage until promises are fulfilled and the RV is fully vetted.
Based on the patterns of complaints and the potential for expensive post-sale problems, we do not recommend proceeding with a purchase from this location without a thorough third-party inspection, line-item pricing transparency, independent financing comparisons, and written commitments for any promised items or repairs. If these safeguards are not honored or you encounter pushback, consider other dealerships with stronger documented service performance.
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