Blue Compass RV Ogden- Marriott-Slaterville, UT Exposed: Rushed PDIs, High APRs, Warranty Runaround
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Blue Compass RV Ogden- Marriott-Slaterville, UT
Location: 1010 S 1700 W, Marriott-Slaterville, UT 84404
Contact Info:
• Main: (801) 728-9988
• Service: (801) 779-3612
• Sales: sales@bluecompassrv.com
• Support: customerservice@bluecompassrv.com
Official Report ID: 4455
Introduction: What RV Shoppers Should Know About Blue Compass RV Ogden (Marriott-Slaterville, UT)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Blue Compass RV Ogden, located in Marriott-Slaterville near Ogden, Utah, is part of the national Blue Compass RV network, a large chain formed from the rebranding and consolidation of multiple dealership groups. The national footprint is extensive, and this specific location serves northern Utah buyers with new and used travel trailers, fifth wheels, and motorized coaches, plus financing and service.
Across public review platforms and consumer forums, recurring complaints target many of the same pain points: aggressive sales tactics and add-ons, high financing rates relative to credit profiles, low-ball trade-in offers, hurried or incomplete pre-delivery inspections (PDI), post-sale service delays, warranty runaround, and difficulties with basic paperwork like titles and registrations. These patterns are not unique to Blue Compass as a brand—many large RV dealership chains face similar criticisms—but the frequency and seriousness of issues reported for the Marriott-Slaterville store deserve close scrutiny if you’re considering a purchase there.
Before diving into the details, you can read the most recent local feedback and judge for yourself: visit their Google Business Profile and use “Sort by Lowest Rating” to see the newest critical experiences at this exact store: Blue Compass RV Ogden — Marriott-Slaterville, UT Google Reviews (sort by lowest).
Community Intel and Must-Do Prep Steps
Tap unfiltered owner feedback
- Model-specific Facebook groups: Join several owner groups for the exact RV brand and model you’re shopping. These groups expose real-world problems and dealer experiences. Use this search to find them: Search for “[Your RV Brand] Facebook Groups”.
- YouTube watchdogs: The Liz Amazing YouTube channel regularly spotlights RV industry tactics, dealer pitfalls, and buyer protections. Search her channel for “Blue Compass RV Ogden” or the exact model you’re considering to see if she’s covered it.
- Forums: RV forums (RVForums, RVForum.net, r/rvs, etc.) are invaluable for honest repairs, recalls, and service wait times. We’ve linked specific search tools later in this report.
Get a third-party RV inspection before signing
(Serious Concern)
Do not skip an independent pre-purchase inspection. A professional, third-party RV inspector is often your only leverage to catch build defects and dealer oversights before money changes hands. Many buyers report discovering significant issues only after delivery—at which point some dealers queue your coach for warranty work behind new sales, causing weeks or even months of lost camping time. Search here to find inspectors and call at least three for scope and pricing: Find RV Inspectors near you. If the dealership refuses to allow a third-party inspection on premises or prior to final funding, treat that as a major red flag and walk away.
As you read, think about how your own experience compares. Have you encountered similar issues at this store? Add your voice in the comments.
What We Found: Patterns in Public Complaints
This section synthesizes patterns from public reviews and discussions referring specifically to Blue Compass RV Ogden (Marriott-Slaterville). We recommend you verify each point by sorting the dealership’s Google reviews by lowest rating and checking timestamps for recency and relevance to this exact location: Blue Compass RV Ogden — Marriott-Slaterville, UT Google Reviews. Where applicable below, we use summarized sentiments drawn from public complaints rather than quoting specific customers verbatim, and we encourage you to read the original reviews and evaluate the store’s replies.
Sales and Finance: Upsells, High APRs, and Trade-In Friction
Aggressive add-ons and extended warranty pressure
(Serious Concern)
Multiple low-star reviews of this location and other large-chain dealers describe persistent upsells—paint and fabric protection, tire-and-wheel packages, interior sealants, “lifetime” maintenance bundles, and extended service contracts. This is common across the RV industry, but several public reviewers allege sales pressure that muddied the final out-the-door price versus the initially quoted figure. If you shop here, insist on a written itemized buyer’s order days before signing, and decline any product you don’t fully understand.
- Ask for the contract language, coverage terms, exclusions, deductible, and the administrator’s A.M. Best rating on any extended warranty.
- Verify if aftermarket coatings are actually applied and documented; some buyers report paying for add-ons that are difficult to confirm later.
- Compare third-party warranty quotes independently.
APR higher than expected relative to credit
(Moderate Concern)
Public complaints frequently claim the finance office delivered rates several points higher than pre-qualification expectations. This can happen when a dealership marks up lender buy rates. Bring outside financing offers from your bank or credit union to keep the dealer honest. If the store beats your rate, get the numbers in writing. Never allow add-ons to be bundled into your loan without your explicit consent.
Low-ball trade-in values and shifting numbers
(Moderate Concern)
Several buyers at large-chain stores (Blue Compass locations included) report last-minute reductions in the agreed trade value after they’ve driven long distances to deliver their unit. Protect yourself by getting a signed, detailed appraisal with photos beforehand and have a backup plan if the store changes numbers on the spot. The best defense is to obtain competing trade bids from multiple dealers or to sell your RV privately.
If you’ve dealt with sales or finance at the Marriott-Slaterville store, what happened? Tell future shoppers what to expect.
Delivery and PDI: Out-the-Door But Not Road-Ready
Incomplete or rushed pre-delivery inspections (PDI)
(Serious Concern)
One of the most consistent pain points in the RV industry is poor PDI. Public reviewers across Blue Compass locations and at the Ogden store report delivery-day discoveries: water leaks, inoperable slides, miswired outlets, non-functioning appliances, missing parts, or improperly sealed roof components. These issues often appear within days of taking possession. Rushed PDIs create significant downstream frustration when buyers must immediately revert to the service queue.
- Arrive with a printed PDI checklist and budget 3–4 hours for inspection.
- Test every system with the tech on-site (fresh water, city water, 12V, 120V, slides, awnings, ACs, furnace, water heater, fridge in both modes).
- Refuse delivery until defects are corrected or written commitment is clear on a due bill and timeline.
Delivery-day surprises: fees, missing keys, accessory shortages
(Moderate Concern)
Several low-star reviews referencing this location mention last-minute fees or promised accessories (such as extra keys, remotes, hoses, or batteries) not present at pickup. Always reconcile your contract against added fees and ensure every promised item is on the walkthrough receipt before you sign final papers.
Service and Warranty: Delays, Communication Gaps, and Backlogs
Long service lead times after sale
(Serious Concern)
Public posts frequently highlight weeks-to-months wait times for diagnosis and repairs at large-chain RV shops. Buyers at the Marriott-Slaterville store report delays in scheduling, prolonged diagnosis windows, and slow parts ETAs. Some note their RV sat on the lot for extended periods without clear progress updates, leading to canceled trips. If a shop can’t commit to realistic timeframes in writing, consider pausing the deal.
Warranty administration friction
(Moderate Concern)
Multiple reviews indicate conflicts over whether defects are “warranty” versus “maintenance” or “customer damage,” as well as disputes over labor hours approved by manufacturers. Ensure you receive written diagnostic notes and, if a claim is denied, request the reason in writing from both the dealer and the administrator. For aftermarket service contracts, get the claim number and policy administrator details and escalate directly if needed.
Limited technician expertise on complex systems
(Moderate Concern)
Consumers across multiple chains report varying skill levels among techs, especially with multiplex wiring, hydraulic leveling, and sophisticated battery/inverter systems. This can lead to repeat visits and non-permanent “band-aid” fixes. Ask the service advisor how many hours the assigned technician has on your specific brand and system, and request that the same tech handle your unit end-to-end for continuity.
Want to help other shoppers make informed decisions about the Marriott-Slaterville service department? Post your service experience.
Paperwork and Titles: Delays That Derail Travel Plans
Title and registration delays
(Serious Concern)
Several low-star reviews across Blue Compass RV locations reference delayed titles or plates that leave buyers stuck with a unit they can’t legally move. If reported at this store, this places financial and scheduling stress on owners waiting for paperwork to finalize. Before signing, ask specifically: When will the title be processed? How are temporary tags handled? Get a promised timeline and point of contact in writing.
Out-the-door price clarity and documentation
(Moderate Concern)
Consumers occasionally report discrepancies between initial quotes and final paperwork. Insist on a complete out-the-door price early, inclusive of doc fees, prep fees, and any mandatory packages. Do not rely on verbal assurances; require all promises to be itemized and signed on the buyer’s order or a due bill.
Parts and Recalls: Waiting on Fixes
Parts backorders and slow communication
(Moderate Concern)
Consumers frequently cite parts delays and poor status updates—problems that can strand a new RV indefinitely. If you’re already in the queue, request the manufacturer part number, date ordered, projected ship date, and the distributor contact. Follow up weekly by email to create a time-stamped trail.
Recall remediation lag
(Moderate Concern)
Recall repairs typically flow through manufacturers, but dealers must coordinate and perform them. Use the NHTSA tool to check your VIN and insist the store verifies recall status before delivery: NHTSA Recalls Search – Enter your RV VIN. Delayed recall work can present safety risks; do not accept delivery if an open recall involves brakes, propane systems, axles, or electrical harnessing.
Legal and Regulatory Warnings
Consumer laws that may apply
(Serious Concern)
If you encounter misrepresentations, warranty denials, or unfair practices, the following frameworks may help:
- Magnuson-Moss Warranty Act: Protects consumers against deceptive warranty practices and requires clarity on coverage and exclusions. Overview at the FTC: FTC Guide to Federal Warranty Law.
- FTC Act and Auto/RV sales guidance: False claims, bait-and-switch pricing, and deceptive financing can violate federal law. Learn more: FTC Auto/RV Sales Practices.
- Utah Consumer Sales Practices Act (UCSPA): Prohibits deceptive or unconscionable acts in consumer transactions. Contact the Utah Attorney General/Consumer Protection for guidance and complaints: Utah Consumer Protection.
- Better Business Bureau (BBB): For patterns of complaints and dealership responses, search the BBB database for this store’s profile and complaint history.
Document everything. If a dealer fails to honor written promises, you may have remedies under state and federal law. Preserve emails, texts, photos, service orders, and recording logs of calls (follow Utah recording law if applicable).
Potential consequences for noncompliance
(Moderate Concern)
Allegations of deceptive pricing, failure to deliver titles timely, or ignoring warranty obligations can trigger investigations or civil penalties by regulators. Repeated unresolved complaints may damage a dealer’s standing with manufacturers, affect bonding/licensing, and lead to lawsuits. If you experience serious issues at the Marriott-Slaterville store, file detailed complaints with the Utah Division of Consumer Protection and the FTC, and consider mediation or small claims court with counsel’s guidance.
Product and Safety Impact Analysis
Why PDI and timely service matter for safety
(Serious Concern)
Defects cited in public reviews—water leaks, brake and axle issues, propane system leaks, slide alignment, and inverter/shore power faults—range from inconvenient to dangerous. A leaking propane line or miswired 120V outlet can cause fires or electrocution; brake or axle failures can lead to catastrophic accidents; roof leaks can compromise structural integrity and lead to mold. Delayed service or incomplete diagnosis multiplies the risk. Before you tow or drive away, you must see each system function under load with a technician present—and don’t accept “we’ll fix it later” on safety items.
Your wallet is on the line, too
(Moderate Concern)
Extended downtime can create expenses for storage, missed campground reservations, and alternate lodging—none of which are typically reimbursed. Depreciation accelerates while the RV sits awaiting parts. If a dealer sells you high-margin add-ons that don’t deliver value, the long-term cost of ownership increases dramatically. Protect yourself by negotiating, refusing unnecessary products, and confirming coverage in writing.
For deeper industry context and how to pressure-test a dealer’s promises, consider video guides like these on Liz Amazing’s channel, and search her content for “financing markups,” “RV PDI,” or your target brand.
How to Protect Yourself at Blue Compass RV Ogden
- Demand a full PDI with an inspector. Bring a third-party pro if possible: Find local RV inspectors.
- Arrive with a checklist. Test every system—in motion if it’s a motorhome.
- Get everything in writing. Itemized OTD price; due bill; repair promises; delivery dates; title timelines.
- Shop your financing. Pre-approve with your bank or credit union; compare rates and fees.
- Decline unnecessary add-ons. If you can’t verify value or coverage, say no.
- Verify recall status before delivery. Check the VIN at NHTSA and ask the dealer to put recall clearance in writing.
- Check public reviews and forums. Sort Google reviews by newest/lowest. Look for patterns, not one-offs.
- Walk away if pressured. If you can’t pause and think, it’s not a good deal.
- Keep a paper trail. Emails beat phone calls when you need proof.
- If they refuse a third-party inspection, leave. That’s a high-alert signal.
Have advice or a story from this store? Contribute your firsthand experience.
Verify and Research: One-Click Searches for This Specific Store
Use the resources below to cross-check complaints and patterns. Replace “Issues” with “Problems,” “Complaints,” or specific topics (e.g., “Service Delays”) as needed. We’ve formatted the queries specifically for Blue Compass RV Ogden in Marriott-Slaterville, UT.
- YouTube search: Blue Compass RV Ogden UT Issues
- Google search: Blue Compass RV Ogden UT Issues
- BBB search: Blue Compass RV Ogden UT
- Reddit r/RVLiving: Blue Compass RV Ogden UT Issues
- Reddit r/GoRVing: Blue Compass RV Ogden UT Issues
- Reddit r/rvs: Blue Compass RV Ogden UT Issues
- NHTSA Recalls: Blue Compass RV Ogden UT Issues (enter your VIN for accuracy)
- RVInsider: Blue Compass RV Ogden UT Issues
- Good Sam Community: Blue Compass RV Ogden UT Issues
- Google Reviews for Blue Compass RV Ogden — Sort by Lowest
- Liz Amazing: Investigations into RV Dealership Tactics
- PissedConsumer: Browse and search for “Blue Compass RV Ogden”
- RVForums.com: Search onsite for dealership threads
- RVForum.net: Search onsite for dealer and brand issues
- RVUSA Forum: Search onsite for dealer experiences
Spotlight on Google Reviews for the Marriott-Slaterville Location
To keep this report fair, we strongly encourage readers to click through and examine the newest low-star reviews specific to the Ogden/Marriott-Slaterville store. Again, use “Sort by Lowest Rating” to surface the most critical, timely experiences: Blue Compass RV Ogden — Marriott-Slaterville, UT. Look for patterns related to:
- Delivery defects discovered within days of purchase
- Prolonged service queues and parts backorders
- Warranty disputes and communication lapses
- Differences between promised and delivered features or accessories
- Financing dissatisfaction, added fees, and trade-in conflicts
If you find reviews that contradict the above concerns—e.g., praising responsive service and fast turnaround—weight those, too. We have seen some buyers note satisfactory resolutions or helpful staff at times. Your own due diligence with a third-party inspection remains essential: Hire an RV inspector before delivery.
Also, consider searching for broader dealership behavior analysis from industry watchdogs like Liz Amazing; she frequently covers negotiation tactics, dealer add-ons to scrutinize, and how to enforce warranty promises.
Objectivity Check: Any Signs of Improvement?
In fairness, a handful of public reviews for Blue Compass locations note positive experiences—friendly salespeople, quick fixes, or good delivery walkthroughs. Occasionally, management replies to negative reviews with offers to help or invitations to speak offline. This can be meaningful if it results in concrete repair outcomes with documented timelines. If you engage this store, ask for:
- Direct contact info for a single point-of-contact manager
- Written commitments on delivery condition, parts ETA, and service scheduling
- Clear escalation steps if timelines slip
Have you seen improvements at the Marriott-Slaterville service or sales departments lately? Report what’s changed.
Bottom-Line Buyer’s Checklist (Specific to This Location)
- Confirm chain identity and past ownership. If the store was rebranded, ask whether prior management or staff changes affect service backlog or warranty processes.
- Insist on a same-day reinspection at delivery. Even after a PDI, verify that punch-list items were completed before you take the keys.
- Test tow fitment. For trailers/fifth wheels, verify hitch setup, brake controller function, and weight distribution with the tech present.
- Walk the roof and undercarriage. Look for missing sealant, poorly routed wires, dangling harnesses, or damaged belly panels.
- Photograph everything. Time-stamped photos of VIN, odometer (motorized), accessories included, and any defects.
- Keep leverage. Do not fund the deal until your inspector and you are satisfied; once funded, your place in the service queue often worsens.
- Get a spare set of keys, manuals, and component warranty cards. Ensure serial numbers for appliances are recorded for warranty claims.
Final Summary and Recommendation
Blue Compass RV Ogden in Marriott-Slaterville, UT operates within a large national chain where consumer complaints commonly center on sales add-ons, high APR financing relative to expectations, low-ball trades, delivery/PDI shortcomings, post-sale service delays, and warranty conflicts. Public feedback suggests these issues also appear at the Ogden store, though as with any dealer, experiences vary. The most responsible path for buyers is rigorous verification: read the newest negative reviews directly by sorting this location’s Google Business Profile by “Lowest Rating,” insist on a third-party inspection before funding, and refuse to accept delivery or sign final documents until all punch-list items are completed and documented.
In parallel, learn common dealership tactics and countermeasures via industry educators like Liz Amazing on YouTube, and document every interaction. If you encounter warranty or paperwork obstacles, consider your rights under the Magnuson-Moss Warranty Act, Utah’s UCSPA, and related consumer protections—and escalate to state and federal agencies if necessary.
Given the recurring, serious nature of public complaints tied to delivery quality, service delays, warranty friction, and sales/finance disputes at large-chain RV dealers—and reports specific to Blue Compass RV Ogden—our consumer protection stance is cautious: we do not recommend proceeding with a purchase at this store without an independent inspection, written delivery-condition guarantees, and pre-arranged financing. If management cannot meet these conditions, consider other Utah dealerships with verifiably stronger recent reviews and service performance.
Have you purchased or serviced an RV at Blue Compass RV Ogden—Marriott-Slaterville? What happened in your case?
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