Bob Hurley RV- Tulsa, OK Exposed: Title Delays, Service Backlogs, Aggressive Upsells – Buyer Beware
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Bob Hurley RV- Tulsa, OK
Location: 2002 West Skelly Drive, Tulsa, OK 74107
Contact Info:
• Sales: (918) 947-8800
• info@bobhurleyrv.com
• sales@bobhurleyrv.com
Official Report ID: 3943
Introduction: Who Bob Hurley RV (Tulsa, OK) Is—and Why This Report Exists
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers fairly assess Bob Hurley RV’s Tulsa, Oklahoma location—separate from any other stores—by surfacing recurring consumer risk areas, distilling hundreds of public comments, and pointing you to credible, verifiable sources so you can double-check the evidence yourself.
Bob Hurley RV appears to operate as a privately owned, Oklahoma-based dealership rather than a national chain. The focus here is the Tulsa, OK store listed at the Google Business Profile link below. Public reviews for this location show a mixed reputation: satisfied buyers do exist, but a substantial volume of recent 1- and 2-star reviews allege problems with paperwork, service delays, warranty runaround, communication breakdowns, and aggressive upselling. Your best defense is preparation: independent inspections, rigorous documentation, and understanding your consumer rights before you buy.
Start by reading the most current, low-star reviews at the dealership’s online listing. Use this link and choose Sort by “Lowest rating” to see the most serious, recent complaints: Bob Hurley RV — Google Business Profile (Tulsa).
Where to Find Unfiltered Owner Feedback Before You Shop
- Read recent Google reviews for the Tulsa location and sort by “Lowest rating” to see patterns. Then have you had a similar or different experience?
- Join RV brand-specific owner groups to hear from people using the same models you’re considering. Use this broad search to find Facebook groups and forums by your brand/model:
Search model-focused owner communities (enter your exact brand/model) - Watch investigative consumer content that exposes common dealer tactics. The Liz Amazing channel has extensive material on RV dealership pitfalls—search her channel for the dealer and models you’re considering:
Liz Amazing: dealer tactics and buyer protection tips.
Strong Recommendation: Arrange a Third-Party RV Inspection Before You Buy
(Serious Concern)
Across the industry—and repeatedly in reviews for Bob Hurley RV’s Tulsa location—buyers report discovering defects after driving off the lot, then waiting weeks or months for repairs. Your strongest leverage is to commission an independent, third-party RV inspection before you sign or take delivery. If a dealership won’t allow a professional inspector on their property, treat that as a major red flag and walk away. A thorough inspection can prevent cancelled camping trips and long service queues after the dealer has your money.
To find certified inspectors nearby, try: Search: RV Inspectors near me.
What Recent Reviews Reveal About the Tulsa Location’s Risk Areas
The following patterns are synthesized from recurring complaints in recent 1- and 2-star public reviews on the dealership’s Google Business Profile for Tulsa. We encourage you to verify by reading the latest negative reviews directly: Bob Hurley RV — Google Business Profile (Tulsa).
Sales Promises vs. Delivery
(Serious Concern)
Multiple low-star reviewers describe verbal assurances about repairs, add-ons, or turnaround times that weren’t fulfilled after signing. These commonly involve “we’ll fix it after delivery” promises or assurances that certain options would be included without extra cost. When those promises fail to materialize, the customer’s leverage is gone, and service departments often prioritize new sales over post-sale fixes. Protect yourself by insisting any promised repairs or add-ons be written on the buyer’s order (“We Owe” or “Due Bill”) with specific deadlines, and by withholding final acceptance until the items are complete and verified by your inspector.
High-Pressure Upsells and Financing
(Moderate Concern)
Several customers report feeling rushed into extended warranties, paint/fabric protection, “interior packages,” and gap coverage, often bundled into monthly payments. Some state they discovered inflated interest rates compared to their pre-approvals from banks or credit unions. This is a well-known RV industry pattern: the finance office earns profit on backend products and interest rate markups. Consider obtaining outside financing first and decline add-ons until you’ve researched real-world value. Many extended service contracts have narrow coverage and complicated claims processes. Learn how to spot these tactics from consumer educators like
Liz Amazing’s dealership caution videos.
Paperwork and Title Delays
(Serious Concern)
A recurring theme in low-star reviews is delayed paperwork or title transfer, which can leave buyers unable to register or legally use their RV for weeks or more. If a loan is involved, delays can also complicate payments and insurance. Oklahoma law generally requires timely transfer of title; prolonged delays may warrant complaints to the Oklahoma Attorney General’s office or inquiries with your county tag agency. Demand clear timelines in writing and withhold acceptance until your title paperwork is complete and accurate. If you experience excessive delay, consider filing a complaint with the AG.
Service Department Scheduling and Wait Times
(Serious Concern)
Numerous negative reviews cite extended wait times for warranty repairs, parts, and diagnostics. Customers report repeated trips back for the same issues, missed callbacks, and RVs sitting on the lot for months. It’s common across the industry for dealer service departments to prioritize warranty reimbursement work unevenly and to be backlogged during peak seasons. This is exactly why an independent pre-delivery inspection is critical. If defects are documented before signing, you can demand completion prior to acceptance, avoiding months without your RV after purchase. If you’ve faced similar delays,
would you share how long you waited?
Pre-Delivery Inspection (PDI) Quality
(Moderate Concern)
A consistent complaint among RV buyers nationally—and reported here as well—is that units are delivered with avoidable defects: water leaks, misaligned slides, non-functioning appliances, and cosmetic damage. These are often discoverable by a thorough PDI. Demanding a full systems demonstration (water, electrical, propane, slides, leveling, HVAC, awnings, generator) and documenting all defects before signing can prevent painful service delays later. To better understand what a thorough PDI looks like, consult independent consumer sources and consider hiring a certified inspector:
Find RV Inspectors near you.
Communication and Follow-Up
(Moderate Concern)
Recent negative reviews frequently cite unanswered calls, unreturned emails, or bounced responsibility between sales and service after the sale. This can amplify frustration when repairs or titles are already delayed. Maintain a written paper trail: send brief recap emails after phone calls, confirm dates, and request commitments in writing. If you cannot get responses over a reasonable timeframe, escalate to management in writing and, if necessary, consider regulatory complaints.
Trade-In Valuations and Pricing Transparency
(Moderate Concern)
Some shoppers describe feeling “low-balled” on trade-ins only to see higher-than-expected pricing or fees on the new unit. Always know your trade’s wholesale/retail range (use widely used pricing guides and recent sales comps) and be prepared to sell it privately if necessary. Get an itemized, out-the-door quote before you make a decision, and compare it to at least two competing dealers for the same make and model. If the number swings dramatically once you’re in the finance office, pause the deal.
Repairs, Workmanship, and Repeat Fixes
(Serious Concern)
Complaints highlight repeat visits for the same unresolved problems—leaks reappearing after rain, slides re-binding, electrical or battery problems recurring, and cosmetic issues left incomplete. This suggests a need for more rigorous diagnostics and quality checks before releasing units back to customers. Insist on a detailed, written repair order describing the complaint, the diagnosis, parts replaced, and tests performed to confirm the fix.
Financing and Add-Ons: Where Costs Balloon
Extended Warranties and Service Contracts
(Moderate Concern)
Extended service contracts and warranties are major dealership profit centers. Many reviews nationally, and some specific to this location, report buyers later discovering coverage gaps or denial reasons they weren’t expecting. Before buying any add-on, request the full contract, read the exclusions, and search for owner experiences with that specific plan. Consumer educators such as
Liz Amazing’s videos on extended warranty pitfalls explain real-world claims scenarios and alternatives like setting aside a dedicated repair fund.
Interest Rates and Lender Markups
(Moderate Concern)
RV finance offices can mark up interest rates above what the lender approved to increase profit. Compare any in-house offer against pre-approvals from your bank or credit union. If a dealer’s offer is higher, ask them to beat your pre-approval or keep your own financing. Federal laws like the Truth in Lending Act (TILA) require disclosure of APR and finance charges; scrutinize those numbers closely and avoid pressure to sign quickly.
Legal and Regulatory Warnings
This section summarizes how the issues reported in negative reviews could intersect with consumer protection rules. It is not legal advice.
- Warranty coverage and delays: If a dealer advertises or sells a warranty, the Magnuson-Moss Warranty Act requires clear, accessible terms. Misrepresenting coverage or imposing unreasonable barriers to warranty service can draw scrutiny.
- Advertising claims and sales promises: The FTC Act prohibits unfair or deceptive acts. If sales claims about features, repairs, or delivery timelines were materially misleading, that could implicate the FTC Act or state UDAP (unfair and deceptive acts and practices) laws.
- Financing disclosures: The Truth in Lending Act (TILA) requires accurate disclosure of APR and finance charges. Pressure to sign without reviewing the final numbers or slipping add-ons into the loan may be problematic.
- Title and paperwork delays: States generally require timely title transfer. If you encounter excessive delay, contact your local tag agency and consider filing with the Oklahoma Attorney General’s Consumer Protection Unit.
- Safety defects or recall handling: If a unit has a recall or safety defect, you can search by VIN at the NHTSA recall portal. Delayed or incomplete resolution of safety defects can increase liability exposure.
If you believe you’ve experienced deceptive practices or unresolved warranty issues, document everything and consider complaints to the FTC, your state Attorney General, and the BBB. Also, would you document your story for other shoppers?
Product and Safety Impact Analysis
Many of the failures reported in low-star reviews—water intrusion, slide malfunctions, electrical faults—have real-world safety and financial consequences:
- Water leaks and roof/slide issues: Water intrusion can lead to mold, electrical shorts, and structural rot. Ignored leaks can total an RV and void certain coverage if labeled “maintenance-related.”
- Electrical and battery problems: Miswired components, converter failures, or parasitic drains can cause fires, strand travelers, and damage appliances. Verify GFCIs, breakers, and polarity during PDI.
- Propane system faults: Faulty regulators, leaks, or improperly sealed connections are acute safety hazards. Always perform leak-down tests and odor checks, and demand documentation of LP system testing.
- Axle alignment and brake issues: Misalignment can shred tires; brake faults can lead to loss of control. Inspect tire wear patterns and test braking thoroughly.
- Recalls left undone: New and used RVs can carry outstanding recalls. Always run your VIN at NHTSA’s site and insist all recall work be completed before delivery.
To avoid inheriting unsafe defects, get a thorough third-party inspection before signing: find an RV inspector. Also consider watching buyer education from channels like
Liz Amazing’s RV consumer investigations to understand the kinds of defects that tend to slip through dealer PDIs.
How to Protect Yourself If You Shop at Bob Hurley RV (Tulsa)
- Bring your own financing and quotes: Know your APR and terms before entering the finance office. Decline add-ons you haven’t researched.
- Require a third-party inspection on the actual unit with shore power and water connected. If the dealer refuses an inspection, walk away.
- Demand a full systems walkthrough: You or your inspector should test water systems, slides, HVAC, LP, generator/inverter, leveling, appliances, and seals.
- Get every promise in writing on a “We Owe/Due Bill” with completion dates. Do not accept vague assurances like “we’ll take care of it later.”
- Withhold acceptance until fixes are done: Don’t sign delivery paperwork until punch-list items are verified resolved.
- Check for recalls and run VIN history: Use NHTSA’s recall lookup and get a Carfax/maintenance history for motorized units.
- Inspect title and paperwork before paying: Ensure lien payoff (if any), odometer disclosures (for motorized), and title transfer are correct and timely.
- Photograph and document everything: Keep a written log of conversations, dates, and commitments to strengthen any future claims.
- Know your exit options: If the transaction terms change materially or deadlines slip, be prepared to walk and take your business elsewhere. What’s your best tip for fellow shoppers?
Research and Evidence Links for Bob Hurley RV — Tulsa, OK
Use the links below to verify complaints, find recalls, and read unfiltered owner experiences. Each link is pre-formatted to help you search for the specific dealership plus “Issues,” “Problems,” or “Complaints.”
- YouTube search: Bob Hurley RV Tulsa OK Issues
- Google search: Bob Hurley RV Tulsa OK Issues
- BBB search: Bob Hurley RV Tulsa OK
- Reddit r/RVLiving: Bob Hurley RV Tulsa OK Issues
- Reddit r/GoRVing: Bob Hurley RV Tulsa OK Issues
- Reddit r/rvs: Bob Hurley RV Tulsa OK Issues
- PissedConsumer (search their site for Bob Hurley RV Tulsa)
- NHTSA Recalls lookup (then enter your RV’s VIN)
- RVForums.com (use the onsite search for Bob Hurley RV Tulsa)
- RVForum.net (search for dealership threads)
- RVUSA Forum (use header search: “Bob Hurley RV Tulsa Issues”)
- RVInsider.com: Bob Hurley RV Tulsa OK Issues
- Good Sam Community: Bob Hurley RV Tulsa OK Issues
And don’t forget the dealership’s own reviews page (Tulsa location): Bob Hurley RV — Google Business Profile (Tulsa). Sort by “Lowest rating” and focus on the most recent entries. What patterns did you see there?
Examples of Specific Problem Areas and How to Respond
Delayed Delivery or “We’ll Fix It After You Take It”
(Serious Concern)
Some shoppers report being urged to take delivery before listed defects were addressed, with a promise the service team would “get you in” soon. This often ends with long waits and lost camping time. Solution: refuse to sign until your punch list is complete and tested. If the dealer stands firm, walk away. This is also where your private inspector is essential—he or she will identify defects the dealer’s PDI may miss.
Inconsistent Quality of Repairs
(Moderate Concern)
Buyers report receiving units back with recurring leaks or slide problems. Insist on diagnostic details and test results on your service invoice. If the same issue recurs, ask for escalation to a senior technician and contact the manufacturer with your case number. Keep copies of every repair order; this documentation is crucial if you later seek warranty escalations or legal remedies.
Unclear or Changing Numbers in the Finance Office
(Moderate Concern)
Some buyers say their out-the-door price, rate, or add-ons looked different in the final paperwork than what they expected. Ask for a full itemization before you sit down to sign, and compare against your written quote. If anything is off, pause and correct it before signing. You may be legally bound once you sign, even if you feel pressured.
Warranty Denials or Delays
(Serious Concern)
A common national pattern: dealers blame the manufacturer for slow approvals, while customers wait. Meanwhile, you’re missing trips. Contact the manufacturer directly, request a case number, and ask for approved local repair alternatives if the selling dealer is backlogged. Keep all communications written and dated. If denied for reasons you dispute, reference the Magnuson-Moss Warranty Act and consider a complaint with the FTC or the Oklahoma AG.
Acknowledging Improvements and Resolutions
Some recent reviews do note responsive staff and successful resolutions, especially when customers documented issues clearly and stayed persistent. Staff turnover, new managers, or process changes can also shift outcomes over time. If you’ve seen improvements at the Tulsa store—faster service, better communication, accurate paperwork—please
add your experience so others get the full picture.
Key Takeaways: A Buyer’s Checklist for Tulsa Shoppers
- Independently verify the most recent 1- and 2-star reviews for the Tulsa location: Bob Hurley RV — Google Business Profile (Tulsa).
- Secure a pre-purchase third-party inspection before signing. No inspection allowed = walk away.
- Get all promises in writing with deadlines; refuse to accept delivery until items are complete.
- Bring outside financing; compare APR and decline add-ons you don’t fully understand.
- Check for recalls by VIN at NHTSA and confirm completion before delivery.
- If you face unresolved issues, document and escalate to the manufacturer, FTC, BBB, and Oklahoma AG as appropriate.
Final Assessment
Based on a wide review of recent public complaints for the Tulsa location, this dealership presents elevated risk in the areas of post-sale support, timeliness of repairs and paperwork, and pressure around upsells and financing. While some customers report good experiences, the volume and consistency of low-star allegations—service delays, unkept promises, and communication breakdowns—should give buyers pause. If you decide to engage, follow the protection steps above rigorously and insist on an independent inspection prior to signing.
Given the seriousness and recurrence of negative consumer reports tied to the Tulsa, OK store, we do not recommend proceeding unless the dealership agrees in writing to your inspection, completes all punch-list items before delivery, and provides clear, timely paperwork. Otherwise, strongly consider comparing offers and service capacity at other Oklahoma RV dealerships.
Comments: Add Your First-Hand Experience
Your story informs and protects other shoppers. What went right—or wrong—at Bob Hurley RV in Tulsa? Please include dates, departments involved (sales, finance, service), and how your issue was resolved. Civil, fact-based accounts help everyone. Post your experience here.
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