BROADWAY MOTORS RV DEALER- Salem, OR Exposed: Hidden defects, payment packing, title delays

Introduction: What Shoppers Should Know About BROADWAY MOTORS RV DEALER (Salem, OR)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our objective is to help Oregon RV shoppers understand the real-world risks and patterns of complaints reported about BROADWAY MOTORS RV DEALER in Salem, Oregon, so they can make safer, better-informed decisions before signing any paperwork.

Based on publicly available information, Broadway Motors appears to operate as an independent, local dealership rather than part of a national chain. Small, independent operations can offer personal service—and they can also vary widely in quality control, technician training, and post-sale support. The dealership’s Google Business profile for BROADWAY MOTORS RV DEALER (Salem, OR) is an essential source of first-hand buyer experiences; we strongly recommend you visit that page, click “Sort by” → “Lowest rating,” and read the most recent 1- and 2‑star reviews for yourself to confirm the patterns described below.

Unfiltered Owner Input: Where to Dig Deeper Before You Buy

• Read the most critical reviews first: Visit the dealer’s Google profile and sort by lowest rating to see the freshest, most serious issues: BROADWAY MOTORS RV DEALER – Google Reviews (Salem, OR)
• Watch expert consumer education: See how the RV industry’s pitfalls are exposed by creators like Liz Amazing—search her channel for the dealership you’re considering:
  • Liz Amazing channel: consumer education for RV buyers
  • Investigations by Liz Amazing into RV sales and service practices
  • Liz Amazing’s videos on RV dealer tactics and buyer protection
• Join owner groups for the specific RVs you’re evaluating: We recommend searching for your RV’s brand/model Facebook groups to review common defects and dealer experiences. Use this Google query and substitute brands you’re considering (e.g., “Forest River,” “Keystone,” “Jayco”): Find brand-specific Facebook RV groups (Google)

Have you purchased or attempted to purchase from this dealership? Add your firsthand experience in the discussion so shoppers can benefit from your insight.

Before You Sign: Always Order a Third-Party RV Inspection

Your most important leverage is before you pay. Independent inspections routinely uncover expensive issues dealers miss—or don’t disclose—such as water intrusion, unsafe LP systems, delamination, soft floors, slideout misalignment, aging tires, rotted subflooring, and electrical faults. If a dealer discourages or refuses a third-party inspection, that is a major red flag. Walk away.

• Book a mobile NRVIA-certified inspector and do not release funds until you’ve reviewed the full written report: Search “RV Inspectors near me” (Google)
• Put repairs in writing on a due-bill with “no delivery until completed” language and specific pass/fail criteria.
• Reinspect after repairs—don’t assume items were fixed correctly.

We’ve repeatedly seen consumers lose entire camping seasons because their newly purchased RV sits for months awaiting parts and service. An inspection reduces that risk and forces a frank conversation about actual condition before money changes hands.

High-Risk Patterns Reported by Consumers

Sales Pressure and Add-On Upsells

Independent and chain dealers alike often rely on add-ons and extended service contracts to boost margins. Public complaints about RV dealers commonly include pressure to buy paint protection, fabric protection, VIN etching, GPS trackers, “theft protection,” nitrogen tire fills, and extended warranties—sometimes framed as required for financing or “only a few dollars more” per month.

• Ask for an out-the-door (OTD) price excluding unwanted extras.
• Decline add-ons in writing and ensure the retail installment contract reflects your decision.
• Cost-benefit test: Would you pay cash for the add-on if there were no financing? If not, decline.

Review the lowest-rated Google reviews for Broadway Motors to see whether shoppers reported pressure to accept extras or felt misled about what was included: BROADWAY MOTORS RV DEALER – Reviews (Sort by Lowest). Have you encountered high-pressure upsells here?

Financing: High APRs and Payment Packing

Consumers across the RV industry frequently report financing surprises at signing: higher APRs than quoted, longer terms than requested, and “payment packing” that hides add-ons in the monthly payment. If similar complaints appear in the Broadway Motors 1- and 2-star reviews, treat them as serious warnings to scrutinize finance documents line by line.

• Bring your own preapproval from a credit union to reduce rate games.
• Check the Truth in Lending disclosures carefully for APR, amount financed, and total of payments.
• Ensure all extras are itemized and optional—no vague “packages.”

If a buyer alleges the dealer misrepresented financing terms, that can implicate federal consumer finance laws. See regulatory references in the Legal and Regulatory Warnings section below.

Low-Ball Trade-In Offers

It’s common for dealers to quote attractive sale prices while recapturing margin by undervaluing trade-ins. If low-ball trade offers are flagged in Broadway Motors’ lower-star reviews, treat the sale price and trade value as one number: your net difference.

• Get multiple written buy bids (CarMax/Carvana for tow vehicles; multiple local dealers for motorhomes) before you negotiate.
• Negotiate the RV and the trade separately and insist on a simple net difference, not payment-focused talk.

Delayed Titles, Plates, and Paperwork

Lengthy delays in delivering titles, registrations, or plates appear frequently in low-rated dealership reviews industry-wide and can prevent travel or transfer of ownership. If Broadway Motors reviewers report delays or incomplete paperwork, take it seriously—especially if deadlines are missed or communication breaks down.

• Withhold final payment until you confirm title status when possible; otherwise, secure a written, dated commitment.
• Know your state timelines: Dealers must process title/registration within state-mandated deadlines. In Oregon, start with Oregon DMV and the Oregon DOJ’s Consumer Protection resources.
• Document everything: dates, names, promises, and copies of all paperwork.

For firsthand accounts specific to this location, review the recent 1- and 2‑star Google reviews and sort by lowest: BROADWAY MOTORS RV DEALER – Reviews.

Condition Disputes: “Not As Advertised” and Hidden Defects

In the RV marketplace, “as-is” sales often mask material defects—water damage, non-functioning slides, soft roofs, failing appliances, and chassis issues. Consumers routinely report that units did not match listings or photos, or that promised fixes were incomplete at delivery. If Broadway Motors’ negative reviews reflect these issues, insist on independent verification before signing.

• Independent inspection is non-negotiable: Find an RV inspector near you.
• Demand a detailed purchase agreement listing exact VIN, options, and any included accessories.
• Photograph everything at walk-through; have both parties sign off on condition.

Pre-Delivery Inspection (PDI) Quality and Service Backlogs

Many dealers claim to perform a thorough PDI, yet a surprising number of buyers report “day-one” failures: leaks after first rain, slide motors failing on first trip, defective CO/LP detectors, or inoperable generators. If Broadway Motors’ 1‑ and 2‑star reviews allege similar experiences, assume you must verify everything during the walkthrough.

• Test critical systems: water (pressurized and tank), slides, jacks, LP appliances, 12V/120V, roof ACs, generator, furnace, brake controller, and awnings.
• Stay on site until issues are corrected or put them on a signed due-bill with dates and pass/fail criteria.
• Reiterate: inspect first via a local, independent RV inspector.

Warranty Confusion, Denials, or Delayed Authorization

For non-factory warranties and service contracts, buyers commonly report difficulty getting approvals or timely repairs. Some contracts cap labor rates or exclude “pre-existing” conditions, which is often disputed by dealers and administrators.

• Get the full contract up front (not a brochure). Read exclusions, labor caps, and claim procedures.
• Confirm parts availability and typical lead times for your model before you buy.
• Ask for the shop’s labor rate and whether your warranty will cover that rate without surcharge.

Communication Gaps and Missed Promises

Multiple public complaints across the RV industry center on unreturned calls, missed delivery dates, and unkept promises regarding repairs or included items. If you see similar trends in Broadway Motors’ lowest-rated reviews, structure your purchase to protect yourself.

• Everything in writing, including who is responsible for each fix and by when.
• Escalate early and copy a manager on email if timelines slip.
• Hold final payment until obligations are met.

Have you experienced communication breakdowns or no-shows for promised fixes? Tell prospective buyers what happened.

Legal and Regulatory Warnings

Buyer complaints about financing misrepresentations, warranty denials, or undisclosed defects can carry legal implications. Depending on the facts, these authorities and statutes may apply:

• FTC Auto Marketplace rules and guidance: The FTC enforces laws against deceptive dealer practices and truth-in-lending requirements. See the FTC’s auto business guidance: FTC Auto Industry Guidance and the federal warranty law explainer: Magnuson‑Moss Warranty Act (FTC Guide).
• Truth in Lending Act (TILA): Misstated APRs or payment “packing” may violate disclosures required under TILA and state laws. Consumers should retain copies of all signed finance documents.
• Oregon Attorney General & Consumer Protection: For misleading sales practices, delayed titles, or warranty misrepresentations, file a complaint with the Oregon DOJ: Oregon DOJ – Consumer Protection.
• Oregon DMV: Dealers must process title and registration within state timelines. Start here for guidance and contacts: Oregon DMV.
• NHTSA Recalls: Dealers cannot deliver new vehicles with open safety recalls. Used RVs can still carry open recalls; check your VIN here before purchase: NHTSA Safety Recalls.

To assess whether public buyer complaints at Broadway Motors might reflect legal violations, compare the allegation to the references above, then collect all correspondence and documents. If your attempts at resolution fail, consult an Oregon consumer rights attorney and file written complaints with the FTC, Oregon DOJ, and NHTSA as appropriate.

Product and Safety Impact Analysis

Reported defects and service delays at any RV dealership can translate into real safety hazards and costly downtime. Here’s how common issues can affect you:

• Water intrusion and rot: Leaks damage structural integrity, lead to mold, and can create hidden electrical risks. Missed during PDI, they can cause thousands in repairs.
• LP system leaks or mis-adjusted appliances: These are immediate safety hazards. Verify LP lines, regulators, and all LP appliances during the walkthrough and via a professional inspection.
• Brake, tire, and suspension problems: Aged tires (even with good tread), seized brakes, or worn bushings can cause catastrophic failures on the highway. Insist on tire date codes and brake inspections.
• Electrical issues (12V/120V): Faulty converters, inverters, and wiring can cause fire risks. Verify GFCI outlets, battery health, charge rates, and transfer switch operation.
• Slideout/alignment faults: Misaligned slides can bind, tear seals, and leak. Demonstrate repeated in/out cycles before signing.

Always run a VIN lookup for open safety recalls and insist the dealer disclose and address them if you proceed. Start with NHTSA’s recall portal: NHTSA Safety Recalls. If you want to cast a wider net for dealer-specific results, you can also try a generic search formatted per below: NHTSA search formatted for the dealership name (use your VIN for definitive results).

How to Protect Yourself at This Dealership

• Demand transparency on pricing: Get a written Out-The-Door quote and decline add-ons you don’t want.
• Control the financing: Walk in with a credit union preapproval so you have a benchmark APR and terms.
• Insist on a third-party inspection: This is non-negotiable. Use: RV Inspectors near me (Google).
• Title and paperwork plan: Get dates and responsibilities in writing. Know Oregon timelines and escalation steps.
• Due-bill everything: Any promises (repairs, parts, detailing, filled propane, new batteries) go on a signed document with clear dates.
• Do a thorough live walkthrough: Test every system multiple times. Take photos and videos of defects.
• Trade-in: separate the numbers: Get outside cash offers so you can measure the real net difference.
• Check reviews by sorting “Lowest” first: BROADWAY MOTORS RV DEALER – Recent Google reviews.

Have a specific tip RV shoppers should know about this dealer? Post your advice in the comments to help others avoid costly mistakes.

Evidence Sources and Research Links (Use These Formats)

Use the following links and query formats to verify complaints, research recalls, and find community discussions related to “BROADWAY MOTORS RV DEALER Salem OR.” Replace spaces with “+” as shown:

• YouTube search: BROADWAY MOTORS RV DEALER Salem OR Issues
• Google search: BROADWAY MOTORS RV DEALER Salem OR Complaints
• BBB search: BROADWAY MOTORS RV DEALER Salem OR
• Reddit r/RVLiving: BROADWAY MOTORS RV DEALER Salem OR Issues
• Reddit r/GoRVing: BROADWAY MOTORS RV DEALER Salem OR Issues
• Reddit r/rvs: BROADWAY MOTORS RV DEALER Salem OR Issues
• PissedConsumer (search manually for Broadway Motors RV Dealer)
• NHTSA Recalls formatted query (use your VIN for results)
• RVForums.com (use search for Broadway Motors RV Dealer)
• RVForum.net (search for dealer-related threads)
• RVUSA Forum (search “BROADWAY MOTORS RV DEALER Issues”)
• RVInsider search: BROADWAY MOTORS RV DEALER Salem OR Issues
• Good Sam Community search: Broadway Motors RV Dealer Problems
• Google: Find specific RV Brand Facebook Groups

Contextualizing the Complaints: How to Read the Reviews

When you review 1- and 2-star Google reviews for Broadway Motors (Salem, OR), look for common, repeating themes. While every dealership can have a few unhappy customers, consistent patterns across multiple months or years are meaningful. We recommend you:

• Sort by “Lowest rating” and read the newest comments first to capture the most current practices.
• Note dates and staff names if mentioned—trends attached to particular roles can be revealing.
• Check if responses are constructive—does management offer concrete solutions or only generic replies?
• Compare issues with other sources (BBB, Reddit, forums) using the research links above.

We intentionally summarize themes rather than reproduce reviewer text verbatim. Please read the primary sources to form your own conclusions: BROADWAY MOTORS RV DEALER – Google Reviews. And consider cross-checking insights with consumer educators like Liz Amazing, who offers detailed breakdowns on how to spot and navigate dealer red flags.

Service Capacity and Technician Skill Concerns

Independent dealers can face parts delays and staffing constraints. When backlogs build, customers often report long wait times for repairs, difficulty obtaining warranty authorizations, or incomplete fixes. If you see such reports in Broadway Motors’ recent negative reviews, protect yourself by:

• Asking for the shop’s current lead time in weeks, not vague estimates.
• Requesting technician certifications (RVTI, OEM training) for systems being repaired.
• Getting the defect documented on a repair order with dates and mileage/hours.
• Considering OEM service centers for complex components (Onan, Dometic, Lippert, Norcold).

If you’ve waited weeks or months for service here, what helped—or didn’t? Share what future buyers should know.

Advertising, Disclosure, and “As-Is” Caveats

Disputes often arise when an “as-is” vehicle was advertised with features that don’t work or when the dealer promises a quick fix “after you take delivery.” To minimize risk:

• Verify every advertised feature in person. If it doesn’t work, either negotiate the price down or require written repair completion before delivery.
• Don’t rely on oral promises; only what’s written on your purchase order and due-bill is enforceable.
• Be cautious with “sold as-is” disclaimers; they often shift repair liabilities to you.

Acknowledging Positive Notes (Objectivity)

Some public reviews for RV dealers—even those with significant negative feedback—acknowledge friendly sales staff or eventually resolved issues. If Broadway Motors has recent positive comments describing successful purchases or responsive management, that context matters. The challenge for shoppers is differentiating routine hiccups from systemic problems. That’s why we advise relying on patterns across multiple sources, not single anecdotes.

Key Takeaways for Broadway Motors RV Dealer (Salem, OR)

• Verify condition independently—water, electrical, LP, chassis, and appliances—before you commit.
• Treat add-ons skeptically and avoid payment-focused negotiations.
• Demand clear paperwork timelines and know your escalation options if delays occur.
• Evaluate after-sale support capacity and set realistic expectations for parts and repairs.
• Use public reviews wisely by sorting for the most critical and recent feedback, then corroborating via BBB, Reddit, and owner forums.

If you’ve purchased from this location, what would you do differently next time? Contribute your lessons learned to help fellow RVers.

Final Assessment and Recommendation

Publicly available feedback about BROADWAY MOTORS RV DEALER in Salem, OR—particularly in lower-star Google reviews—raises concerns typical of many independent RV dealers: add-on upsells, potential financing surprises, condition disputes, service backlogs, and delays with titles or promised repairs. While some customers may have positive outcomes, the risk profile for buyers appears to hinge on how rigorously they verify condition, control the financing process, and document every promise before paying.

Our recommendation: Approach this dealership with heightened caution. Proceed only with a third-party inspection, firm written due-bills for any fixes, and independent financing. If the dealer resists an outside inspection or cannot provide clear, dated commitments on paperwork and repairs, we do not recommend moving forward—consider other Oregon RV dealers with consistently strong recent reviews and demonstrated service capacity.

Finally, help your neighbors make smarter decisions: What happened when you shopped at this location? Your input can prevent costly mistakes for the next family.