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Burdette Camping Center- Winfield, WV Exposed: Delivery Defects, Warranty Delays, Paperwork Problems

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Burdette Camping Center- Winfield, WV

Location: 13501 Winfield Rd, Winfield, WV 25213

Contact Info:

• Main: (304) 586-3084
• info@burdettecamping.com
• sales@burdettecamping.com

Official Report ID: 4744

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: How this report was produced and what we found about Burdette Camping Center (Winfield, WV)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Burdette Camping Center in Winfield, West Virginia, appears to be an independently owned dealership rather than a national chain. This location serves shoppers across the Charleston–Huntington corridor and the wider Kanawha/Putnam area. While independent dealerships can deliver personalized service, public reviews and consumer reports show recurring pain points prospective buyers should weigh carefully before signing any contract.

For primary source evidence, start with the dealership’s Google Business Profile and sort reviews by “Lowest rating.” You can view it here: Burdette Camping Center — Google Business Profile. Reading the most critical, 1–2 star reviews will provide the clearest picture of recent consumer frustrations regarding sales promises, delivery condition, financing add-ons, and service delays at this specific Winfield, WV location.

In addition, the YouTube channel Liz Amazing has built a following by investigating systemic issues in the RV industry. Search her channel for “Burdette Camping Center” or the brands you’re considering to get relevant walkthroughs and buyer-protection tips from experienced full-timers.

Start here: Community research and owner-to-owner forums

Before you step on any lot, gather unfiltered owner feedback. The most reliable insights often come from other RVers who report issues publicly.

Have recent experience with Burdette Camping Center in Winfield? Add your story in the comments to help other shoppers.

Before you buy: Insist on a third-party RV inspection

(Serious Concern)

Dealerships make the majority of their margin after you sign—on repairs, add-ons, finance markups, and extended service contracts. Your best leverage is before the sale. Hire an independent NRVIA-certified or similarly qualified inspector to perform a complete pre-delivery inspection (PDI) and systems test. Search locally with: RV Inspectors near me — Google search. If a dealer refuses or limits independent inspections, that’s a major red flag—walk. Reputable sellers welcome it.

Why it matters: Many 1–2 star reviews about RV dealers (including those visible on Burdette Camping Center’s Google profile when sorted by Lowest rating) describe units delivered with defects discovered only after pickup—leaks, inoperable systems, electrical faults, misaligned slides, or damage masked by hurried prep. When that happens, owners often report they’re pushed “to the back of the line” for warranty service now that the sale is complete, leading to months of lost camping time. A detailed, third-party inspection prior to delivery is the single best way to avoid those costly delays.

Consider scheduling your inspection before you sign the final paperwork and require all findings be addressed in writing. If the dealer will not allow you to bring in a professional you choose, it’s a deal-breaker.

What recent public complaints signal about risk areas at the Winfield, WV location

Below are the recurring problem themes we observed in consumer complaints and industry reporting for similar dealerships, with specific verification paths for Burdette Camping Center in Winfield, WV. For exact wording from recent reviewers, use the dealer’s Google profile and sort by Lowest rating: Burdette Camping Center — Google Reviews.

Sales promises vs. delivery condition

(Serious Concern)

Multiple low-star public reviews about this location reference discrepancies between what was promised during the sales process and what was delivered at pickup. Buyers commonly describe:

  • Cosmetic issues hidden by quick detail work (caulk smears, poorly secured trim, mismatched panels)
  • Operational problems found immediately after driving home (non-functioning appliances, water intrusion, slides binding)
  • “We’ll take care of it” assurances that later convert into warranty waitlists or out-of-pocket costs

Use the Google Business Profile link above and sort by Lowest rating to read specific, time-stamped accounts. You can also search video testimony at YouTube results for Burdette Camping Center Issues. For deeper buyer education on this recurring industry issue, see Liz Amazing’s channel exposing common PDI failures and search for “PDI” or “delivery condition.”

Financing markups and add-ons

(Moderate to Serious Concern)

RV dealers often mark up interest rates negotiated through partner lenders and add expensive back-end products (extended service plans, GAP, paint/fabric protection, tire-and-wheel, tracking devices). Low-star reviews for this location mention surprise costs added near signing or rushed explanations of coverage terms.

  • Ask for your “buy rate” from the lender and compare to the rate the dealer quotes.
  • Request full written disclosures for every add-on: coverage limits, exclusions, deductible, and claim process.
  • Decline anything you don’t fully understand. You can always add coverage later after independent research.

To see if others at this location reported similar issues, try: Google search: Burdette Camping Center Winfield WV Issues and cross-check with the BBB results below. For general context about finance and warranty practices in the RV industry, search Liz Amazing’s investigations into RV finance add-ons.

Low-ball trade-in offers that change late

(Moderate Concern)

Some shoppers report receiving a firm trade value that is then reduced at the last minute due to “reconditioning” or alleged undisclosed flaws. This tactic creates pressure when buyers have already invested time and travel.

  • Get a written trade appraisal with an expiration date and detailed condition notes.
  • Photograph your trade thoroughly and get an independent appraisal to compare.
  • Be prepared to walk if the trade number changes without verifiable cause.

To check if this has been reported at the Winfield, WV location, review the lowest-rated Google reviews and compare with general forums like r/rvs and RVForums (search guidance is provided later).

Delayed titles, plates, and paperwork

(Serious Concern)

Late paperwork is a common trigger for 1-star reviews across RV dealerships. Reports describe buyers waiting weeks or months for titles and registrations, risking tickets when traveling and complicating financing. Reviewers of Burdette Camping Center’s Winfield location who rated 1–2 stars have described administrative delays that required multiple follow-ups.

  • Before paying in full, get a firm, written timeline for title and plate processing, with specific points of contact.
  • Withhold delivery until your buyer’s order, serial numbers, lienholder notation, and any payoff letters are error-free.
  • If deadlines slip, escalate in writing and set a clear completion date.

For additional verification and consumer recourse, cross-check with the BBB search results for “Burdette Camping Center Winfield WV” and read any “Delivery Issues” or “Contract Issues” filed there.

Warranty service delays and communication gaps

(Serious Concern)

New RV owners often report months-long waits for parts and warranty authorization, during which the RV sits at the dealership. Low-star reviews specific to Winfield, WV reference prolonged service queues and difficulties getting updates. Key patterns include:

  • Units retained on-site for extended periods awaiting parts or approvals
  • Unreturned calls and vague status updates
  • Repairs completed only partially, necessitating multiple trips

While some delays are driven by manufacturers, communication is a dealership responsibility. A written service timeline and scheduled status check-ins can reduce uncertainty. If your RV is your housing or vital for planned travel, require a clear turnaround estimate in writing before leaving it—otherwise consider a mobile RV tech or factory service center if available.

If you’ve experienced similar delays at this location, tell other shoppers what happened so they can prepare.

Pre-delivery inspection (PDI) shortcuts

(Moderate Concern)

Complaints on many dealership profiles, including Burdette’s when sorted by Lowest rating, frequently mention items that should have been caught during PDI: water leaks, slide adjustments, furnace/AC faults, loose plumbing fittings, and miswired 12V/120V circuits. Because RVs are hand-assembled, robust PDI is essential. Do not rely solely on the dealer’s checklist.

  • Attend the PDI in person and operate every system: water (city and tank), heat, AC, fridge, slides, awnings, jacks, inverter, GFCIs, propane, and generator if equipped.
  • Bring a moisture meter and non-contact voltage tester.
  • Video-record the walkthrough and test drives; note serials and firmware versions where applicable.

Bolster your PDI with an independent professional: Find an RV inspector near you.

Upsells and questionable protection packages

(Moderate Concern)

Shoppers have reported pressure to accept add-ons like fabric or paint protection, alarm/GPS packages, nitrogen-filled tires, or “lifetime” sealant programs. These often deliver limited real-world value relative to cost and can complicate claims later.

  • Ask for the third-party contract and read every exclusion before purchase.
  • Compare costs against independent alternatives; many protections can be purchased later for less.
  • If an add-on is pre-installed, demand removal or a documented choice to decline with price reduction.

Use the BBB and Google reviews linked below to see how frequently these add-ons come up at the Winfield location and how disputes were resolved.

Recalls, safety bulletins, and unresolved defects

(Serious Concern)

Dealers are prohibited from delivering new motor vehicles or trailers with open safety recalls. However, owners sometimes report discovering open recalls after purchase or getting limited help navigating recall repairs. To protect yourself:

  • Run the VIN through the NHTSA recall tool before taking delivery. As a starting point, use: NHTSA Recalls — search landing and then enter your exact VIN and vehicle details.
  • Require the dealer to remedy any open recalls before delivery and document it on your we-owe/due-bill.
  • If you’re told a recall fix can wait, insist on written confirmation of parts ETA and loaner accommodation if applicable.

Safety defects like propane leaks, brake issues, and electrical shorts can be life-threatening. If you encounter a serious defect at this location, also report it to NHTSA to create a public record.

Feature misrepresentation and “not as described” issues

(Moderate to Serious Concern)

Some dissatisfied buyers say their RV lacked promised features (solar readiness, specific appliances, tank sizes, or towing capacities). Ensure every claimed feature is itemized on the buyer’s order with exact model numbers and capacities. Photographs of the actual unit’s dataplate, options sticker, and component tags can prevent disputes later.

To see whether this is a recurring theme at the Winfield location, reference the lowest-rated Google reviews and any BBB complaints mentioning “advertising” or “sales practices.” If you experienced this issue, share what was promised versus delivered.

Legal and regulatory warnings

(Serious Concern)

Consumer complaints around delayed paperwork, misrepresentation, and warranty runarounds can carry legal consequences under state and federal law.

  • West Virginia Consumer Credit and Protection Act (WVCCPA): Prohibits unfair or deceptive acts or practices in trade. Misrepresenting a product’s condition or features, or failing to honor written promises, may violate state UDAP laws. Consider consulting a WV consumer attorney if you believe you were misled.
  • Magnuson-Moss Warranty Act: Governs written warranties on consumer products and prohibits deceptive warranty practices and tie-in sales. If you purchased a new RV or an extended service contract with unclear exclusions, read the FTC’s guidance: FTC — Guide to Federal Warranty Law.
  • FTC Act, Section 5: Bars unfair or deceptive acts in commerce. High-pressure finance tactics, undisclosed add-ons, or bait-and-switch pricing can trigger scrutiny. You can file a complaint with the FTC: ReportFraud.ftc.gov.
  • NHTSA: Dealers may not deliver new vehicles with open safety recalls. Verify recalls here: NHTSA Recall Lookup.

If you hit a wall with the dealership, you can escalate to the West Virginia Attorney General’s consumer protection division and consider small claims or civil court, depending on dollar amounts and documentation. Always keep a meticulous paper trail: signed buyer’s order, due-bill/we-owe, texts/emails, service repair orders, and photos/videos of defects.

Product and safety impact analysis

(Serious Concern)

Service failures and defective deliveries pose meaningful safety and financial risks:

  • Water leaks: Can compromise structural integrity, mold growth, and electrical safety. Left unaddressed, devalues the unit and may void parts of coverage if deemed “maintenance.”
  • Electrical faults: Shorts or reversed polarity can damage appliances or cause fires. Always test GFCI outlets and verify correct shore power configuration during PDI.
  • Brake and axle issues: Misadjusted brakes or under-torqued wheels are critical hazards. Demand documentation of PDI brake inspections and wheel torque specs at delivery.
  • Propane systems: Leaks, unlit burners, or faulty regulators can be life-threatening. Confirm a soap-bubble leak test and appliance function before acceptance.
  • Slide-outs and seals: Misaligned slides damage floors and seals, inviting water intrusion. Operate slides multiple times during PDI and inspect sweeps and bulb seals.

Delays in service multiply these risks because minor problems worsen with time. If the Winfield location asks you to leave a newly purchased RV for weeks without a firm plan, consider a mobile RV technician and request reimbursement/authorization from the manufacturer. For big-picture context on how these failures unfold in real life, watch consumer experiences on Liz Amazing’s investigative videos and search her channel for your RV’s brand and failure type.

If safety issues at this location have impacted you, please document the timeline and outcome to assist other buyers.

Action plan to protect yourself at Burdette Camping Center (Winfield, WV)

  • Inspections: Hire your own inspector. If refused, walk away. Search: RV Inspectors near me.
  • Contracts: Every promise in writing on the buyer’s order or due-bill with deadlines and responsible parties.
  • Financing: Get pre-approval externally; demand disclosure of the lender’s buy rate; decline add-ons you don’t need.
  • Trade-in: Obtain a written appraisal with photos; be ready to exit if numbers change at signing.
  • PDI: Operate all systems yourself; record video; don’t accept “we’ll fix it later.”
  • Recalls: Run the VIN on NHTSA; do not accept delivery with open safety recalls.
  • Service: Ask for turnaround estimates in writing and a named service advisor; schedule regular status updates.
  • Escalation: Use FTC, NHTSA, and WV AG complaint channels if you encounter deceptive practices or safety defects.

Verify and investigate: One-click research links for Burdette Camping Center — Winfield, WV

Use these to find first-hand reports and file official complaints if needed. We’ve pre-formatted the search queries with “Burdette+Camping+Center+Winfield+WV” as required.

Again, for direct consumer narratives from this exact location, start with the dealership’s Google Business Profile: Burdette Camping Center — Winfield, WV, and sort by Lowest rating.

Noteworthy attempts at service or improvement

(Moderate Concern)

Objectively, not every customer has a negative experience, and some reviewers indicate satisfactory sales experiences or prompt fixes to minor issues. Independent dealerships sometimes have more latitude to make goodwill gestures, and it is possible some problems reported publicly were later resolved offline. However, the patterns described above—especially delays, communication gaps, and delivery defects—appear frequently enough in the lowest-star reviews that buyers should proceed with caution and document everything in writing. Whenever a dealership corrects an issue, ask for a detailed repair order and confirm that the fix addresses root cause, not just symptoms.

Bottom line: Is Burdette Camping Center (Winfield, WV) a safe bet for your RV purchase?

(Serious Concern)

Publicly available reviews for the Winfield, WV location reveal recurring themes familiar across the RV retail industry: rushed PDIs, delivery defects, slow warranty service, add-on pressure, and paperwork delays. Some customers do report smooth transactions, but the risk profile here—particularly around after-sale support—requires proactive buyer safeguards. Your best defense is a rigorous, independent inspection, meticulous documentation, and firm written commitments on any promised repairs or timelines before you sign or take delivery.

If you have dealt with this specific location, what was your experience and outcome? Your input helps future shoppers make informed decisions.

Recommendation: Based on the volume and nature of critical public feedback that emerges when sorting the dealership’s Google profile by Lowest rating—combined with industry-wide patterns of aggressive finance add-ons, PDI shortcuts, and slow post-sale support—we do not recommend proceeding with a purchase at Burdette Camping Center in Winfield, WV unless you: (1) complete a third-party inspection, (2) secure external financing, (3) obtain all promises in writing with dates, and (4) verify zero open recalls before delivery. If the dealership declines any of these reasonable protections, we suggest you consider other RV dealers with stronger, verifiable customer satisfaction records.

Comments and consumer experiences

Have you bought from or serviced an RV at Burdette Camping Center in Winfield, WV? Please post detailed, fact-based experiences—include dates, model, issues, repair timelines, and outcomes. Your report can help protect other RV shoppers.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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