ByeFromMe LLC Camper and Auto Sales- Hot Springs, AR Exposed: Title Delays, As-Is Defects, Weak PDI

(Serious Concern)

Consumers frequently report taking delivery only to discover leaks, electrical faults, soft floors, delamination, or appliances that don’t function. Once a dealer is paid, repairs can be delayed for weeks or months, and camping plans are often lost. Your best leverage is before signing and before funds are transferred. Hire an independent inspector to produce a detailed report; make the sale contingent on fixing any defects or renegotiate price accordingly. If the dealer will not accommodate a pre-purchase inspection, consider that a deal-breaking red flag. Search locally to find options: RV inspectors near me. You can also learn common inspection blind spots from creators like Liz Amazing, who exposes RV QC problems.

(Serious Concern)

Multiple low-star Google reviews for this location reference extended delays in receiving titles and registrations, which can leave buyers unable to legally tow or travel. Complaints often describe repeated calls, limited updates, and shifting timelines. This is more than an inconvenience; it can expose buyers to legal risk if stopped while transporting an unregistered unit. Reviewers also cite clerical errors on sales contracts or tax paperwork requiring rework. Before purchase, demand a written timeline for titling and registration, and do not accept “We’ll mail it later” without specifics. Verify current title status and lien releases in writing.

(Serious Concern)

Several dissatisfied buyers report condition misrepresentations on used RVs—photos that didn’t reveal water damage or soft spots, appliances that failed after delivery, or roof/sealant issues discovered on the first trip. Even “as-is” units must be accurately represented; a “working at time of sale” statement carries weight if clear defects were present or concealed. Insist on a full systems demonstration and documented pre-delivery inspection (PDI), and arrive with your own checklist. If the unit is being sold “as-is,” clarify in writing what systems do function and secure a price adjustment for any exceptions you find during inspection. Never waive inspection to “hold” a unit.

(Moderate Concern)

Customers commonly report slow response times or difficulty getting timely repair appointments after purchase. In worst-case scenarios, units sit for extended periods waiting for parts or a tech to become available, with poor communication throughout. If you must rely on the dealership for warranty coordination, get service commitments documented ahead of time and verify whether they prioritize in-house buyers over outside customers. Ask about average service turnaround and whether parts are pre-ordered when issues are discovered at delivery.

(Moderate Concern)

Upsells such as extended service contracts, “environmental” packages, paint/fabric protection, alarm systems, nitrogen fills, and VIN etching often add thousands without commensurate real-world value. Some low-star reviewers for this dealership describe feeling pressured into add-ons and later encountering exclusions when filing claims. Ask for a line-item price breakdown and decline add-ons you don’t understand or want. If considering an extended warranty, demand the full contract booklet before purchasing and review exclusions for common RV failures (water intrusion, seals, electronics, wear items). Compare all-in pricing with and without add-ons to see the true delta.

(Moderate Concern)

Some buyers allege that the payment discussed initially changed when sitting down with finance, or that the dealer-arranged APR seemed unusually high. This is a known dynamic across the auto/RV industry: dealers may mark up loan rates and present monthly payments rather than total cost. To protect yourself, secure your own bank/credit union pre-approval before visiting and allow the dealer to “beat it” if they can. Ask for the “buy rate” from the lender and a copy of the Retail Installment Sales Contract (RISC) to confirm the APR, fees, and add-ons. If numbers don’t match your calculations, pause and review outside the dealership.

(Moderate Concern)

Reports indicate trade offers that fell significantly below fair market ranges, with revised numbers at the signing table. This is common in fast-moving used markets. Mitigate by obtaining multiple written offers beforehand (e.g., national buyers or local consignment outlets), and bring ready documentation: recent photos, maintenance records, tire dates, and any open recall status. If a dealer’s trade number improves only when you add expensive warranties, that’s a signal to pause and reassess the true deal value.

(Serious Concern)

Low-star reviewers of this location describe finding obvious issues on “delivery day,” implying the PDI may have been rushed or incomplete. A robust PDI includes leak tests, roof/sealant checks, appliance function, slide and awning operation, brake/lighting verification, tire date codes, and battery/charging tests. Require a written PDI checklist and block sufficient time to run through everything with the tech. A true PDI also includes a full water system pressure test. If the unit cannot demonstrate these functions prior to purchase, do not sign.

(Moderate Concern)

Some public complaints mention inexperienced staff or turnover, which can translate to inconsistent handoffs, slow communications, and unresolved questions about tow ratings, payload, and safe setup. Ask to speak with the specific tech working on your unit during PDI and document every verbal promise in writing. Bring your own torque wrench and confirm lug torque at delivery. Familiarize yourself with your tow vehicle’s manual and weigh limits rather than relying solely on sales guidance.

(Serious Concern)

While not every small dealership will explicitly refuse, any resistance to an independent inspection should be treated cautiously. A professional, independent inspection before payment is your single best defense against expensive hidden defects. If access for a third-party inspector is denied, or the dealer insists you buy first and “we’ll fix later,” stop the process and walk. Here’s a quick way to find local inspectors: Search for RV inspectors near you. For education on what inspectors look for, see consumer-focused content such as Liz Amazing’s RV inspection and QC videos.

(Moderate Concern)

Used inventory often carries outstanding manufacturer recalls on chassis, appliances, propane systems, or axles. Buyers report learning about these only after purchase. Ask the dealer to run the VIN for open recalls, and verify independently through NHTSA. If recalls exist, get a plan in writing: who schedules, who pays, and when. Failing to address certain safety recalls can pose serious risks, including fire hazards, brake failures, or carbon monoxide exposure.

(Moderate Concern)

Ensure the sales price, doc fee, title/registration, prep/PDI fees, and any add-ons are broken out line by line. Compare the signed buyer’s order against the advertised price. If numbers don’t match, ask for a corrected buyer’s order before proceeding.

(Moderate Concern)

Service contracts often have many exclusions. Read the entire contract booklet and confirm labor rates, parts sourcing, and claim approval timelines. Verify whether mobile techs are covered, and whether pre-authorization is required. Make sure you understand deductible per visit versus per component, and whether “pre-existing” conditions can be used to deny claims discovered shortly after purchase.

(Moderate Concern)

Compare the dealer’s APR offer to your bank or credit union pre-approval. Ask to see the lender approval showing the “buy rate” and confirm whether a dealer reserve (interest-rate markup) is included in your APR. If you sense pressure to focus on monthly payment rather than total cost, pause and request a full amortization schedule.

(Serious Concern)

Allegations of misrepresentation, failure to honor advertised terms, or deceptive add-ons can implicate state Unfair and Deceptive Acts and Practices (UDAP) laws. For used RVs sold “as-is,” dealers must still avoid false statements or concealment of known material defects. The federal Magnuson-Moss Warranty Act governs written warranties on consumer products; while many used RVs are sold without a dealer warranty, any written warranty or service contract must be honored per its terms. Financing fallouts can also implicate the Truth in Lending Act (Reg Z) for clear disclosure of APR and finance charges. Suspected odometer irregularities are covered by the Federal Odometer Act. For unresolved disputes, file complaints with the FTC and the Arkansas Attorney General’s office.

(Serious Concern)

Excessive delays in delivering titles or registration can violate state statutes and expose buyers to legal and financial harms. If you experience such delays, document all communications and set a firm deadline in writing. You may also file a complaint with the Arkansas Attorney General and the Better Business Bureau if deadlines are missed. Keep copies of your bill of sale, payment proof, and any temporary tags issued.

(Serious Concern)

Water intrusion, subfloor rot, and compromised sealants are among the most expensive and safety-critical failures in used RVs. Electrical faults can lead to fires; LP system leaks can cause explosions; brake, axle, or bearing neglect can cause catastrophic highway failures. Delayed attention to known defects increases costs and risks. This is why a rigorous PDI and independent inspection are fundamental to your safety.

(Moderate Concern)

Open recalls for appliances (refrigerators, furnaces, water heaters), suspension components, and frames are common. Insist on a written recall status for your VIN. Independently verify via the NHTSA VIN recall tool. If recalls are open, get written commitments on scheduling, parts sourcing, and who covers labor. Driving or camping with unresolved safety recalls increases the risk of injuries and property loss.