Camp EZ RV- Clute, TX Exposed: PDI Failures, Title Delays, Add-On Pressure & Safety Red Flags

(Serious Concern)

Regardless of dealership, a professional, independent pre-purchase inspection (PPI) is your single best leverage before signing. New and used RVs often leave the lot with hidden defects: water intrusion, soft floors, unsealed roof penetrations, miswired 12V circuits, inoperative slide motors, failing transfer switches, dead battery banks, and propane leaks. Once a dealer is paid and you’ve taken delivery, repairs can be delayed by parts availability, warranty approvals, or service backlogs—sometimes for weeks or months—derailing travel plans and costing money for storage or lost campsite reservations.

• Book a qualified inspector via: Google: RV Inspectors near me.
• If a dealer refuses third-party inspections, treat it as a major red flag and walk away.
• Make the sales contract contingent on passing inspection and completion of all punch-list items prior to funding.

Want to help other readers? Share your inspection outcomes and delivery punch-list.

(Serious Concern)

Multiple negative reviews describe friction during the sales process—such as unexpected add-ons, shifting out-the-door prices, or difficulty obtaining written confirmations for verbal commitments. Consumers often report fast-moving negotiations, pressure to leave a deposit, and later confusion about what the deposit guarantees (e.g., price, unit, delivery date). To reduce risk, request a written Buyer’s Order that itemizes every fee, accessory, and service line, with a firm “Total OTD” price. Avoid accepting “we’ll take care of it at delivery” assurances without written backup.

• Ask for everything in writing: OTD price, included options, promised repairs, full PDI, and timeline.
• Make any deposit refundable in writing if conditions aren’t met.
• Do not sign a “We owe” without specific parts, labor, and deadlines.

For broader context on dealership tactics and how to push back, see investigative videos like Liz Amazing’s exposés on RV dealer practices and then run a channel search for the dealership or brands you’re considering.

(Moderate Concern)

A recurring theme in consumer complaints about many dealerships (and echoed in some critiques of this location) is the financing office: upselling extended service contracts, “paint protection,” fabric sealants, anti-theft etching, nitrogen tire fills, and GAP—often bundled into the loan at high margins. Buyers later discover their APR could have been better through a credit union and that certain add-ons are of limited value or are redundant with factory warranties.

• Secure a pre-approval from your bank or credit union before visiting.
• Decline all add-ons you don’t need; ask for line-item pricing for each product.
• Request copies of every contract and warranty brochure before signing; verify coverage limits and exclusions.

For a deeper dive on questionable F&I add-ons, consumer advocates like Liz Amazing’s RV buyer protection content explain what to accept and what to avoid.

(Moderate Concern)

Some reviewers allege trade-in valuations far below expectations, followed by resales at significantly higher list prices. This can occur if a dealer overestimates reconditioning risk or applies unusually conservative wholesale numbers. Mitigate this by obtaining multiple trade or cash offers from national wholesalers and local dealers, and arrive with printouts of NADA/J.D. Power guides for your exact configuration and condition.

• Get at least two outside quotes (e.g., cash buyers) before negotiating a trade.
• Keep trade-in and purchase negotiations separate to maintain price clarity.

(Serious Concern)

Among the most frustrating complaints at many dealerships—also reported by some Camp EZ RV customers—are delays in receiving titles, plates, or completed registration documents. When paperwork lags: insurance headaches, inability to travel across state lines, and lender issues can follow. For full protection, have the dealership specify in the contract when and how title and registration will be completed, and the remedies if deadlines are missed.

• Do not release the full payment until you see accurate VIN, lienholder data, and final documents.
• Confirm whether you or the dealer are responsible for tax, title, and licensing—and get proof of submission.

(Serious Concern)

Customers commonly describe taking delivery only to discover issues on the first weekend: non-functioning slides, water pump failures, propane leaks, missing keys, dead batteries, and water leaks around windows or roof seams. These are preventable with a thorough PDI. Require the dealership to perform a full systems test—with you present—covering shore power, generator, 12V systems, roof and sealant inspection, slides, awnings, jack leveling, HVAC, appliances, LP leak test, fresh/gray/black plumbing, tank sensors, and brake/lighting checks.

• Bring your own inspector: Find independent RV inspectors.
• Don’t sign acceptance until all punch-list items are addressed to your satisfaction.

(Serious Concern)

A frequent complaint with RV dealerships nationwide (and reported by some Camp EZ RV customers) is the long wait for service appointments or parts approvals, leading to canceled trips and months-long downtime. While parts delays can be outside dealer control, communication and triage matter: emergency issues (propane, brakes, safety recalls) should be prioritized. Document all service requests and ask for written timelines.

• Request a service appointment date in writing before you purchase, if possible.
• Ask about their average “keys-to-keys” turnaround time for warranty and non-warranty work.

Have you experienced extended downtime? Post your timeline so others can compare expectations.

(Moderate Concern)

Some reviewers allege difficulties getting warranty claims approved or completed. In the RV industry, dealers must coordinate with OEMs and third-party administrators—a process that can stretch from days into weeks. To expedite, photograph every defect, gather serial numbers, and request the dealer submit claims immediately. Consider contacting the manufacturer directly for support if communication stalls.

• Keep a dated log of all warranty contacts and repairs.
• Ask for claim numbers and expected parts arrival dates.

(Moderate Concern)

Multiple low-star reviews reference unreturned calls or unresolved “we owe” items (e.g., missing accessories, promised repairs). A specific, time-bound “Due Bill/We Owe” document signed by both parties improves accountability. If a date is missed, request a written update and a revised ETA. Keep all communication in writing (email or text) to avoid misunderstandings.

(Moderate Concern)

Some buyers report significant post-purchase issues on used units: soft floors, delamination, dry-rotted seals, or aged tires. Used RVs vary widely in condition; a dealer’s reconditioning may address only minimal needs. Pay for moisture meter scans, full undercarriage inspection, and tire DOT date verification. If a used unit needs repairs, obtain quotes in advance and decide if the price discount covers the risk.

(Serious Concern)

Reports across the RV industry show that new and used rigs can leave lots with under-torqued wheel lugs, aged or underinflated tires, miswired transfer switches, and LP leaks—issues that can cause fires or breakdowns on the highway. On delivery day, ask to see a technician test propane system tightness, verify tire pressures, provide torque specs and the last torque check, and demonstrate operation of the breakaway switch and brake controller.

• Bring a tire pressure gauge and infrared thermometer; verify your GAWR and cargo loading.
• Request written confirmation of torque checks and LP leak test results.

(Serious Concern)

When dealerships deliver units with unresolved defects or when service delays leave rigs unusable for extended periods, the impact is twofold:

• Safety risks: Electrical shorts, LP gas leaks, faulty brakes or lighting, tire blowouts from improper inflation or aged tires, and water intrusions that can cause mold or structural failures. Each can result in roadside emergencies or property damage.
• Financial risks: Out-of-pocket repairs if warranty coverage is disputed, lost deposits on campsites, storage and tow fees, and diminished resale value due to documented issues.

Before delivery, run a recall check for your specific VIN and brand. While recalls are issued by manufacturers (not dealers), a diligent dealer should help verify status and facilitate remedies. Use NHTSA’s recall system and contact the OEM:

• NHTSA Recalls Database (enter your VIN or manufacturer; recall remediation is free)
• Ask the dealership to print a current recall status page at delivery.

For safety walk-throughs and owner-tested checklists that reduce risk, consumer advocates like Liz Amazing’s RV safety and inspection videos offer practical steps you can follow during PDI.

(Moderate Concern)

The patterns described by consumers—if accurate—raise several legal vectors relevant to any RV dealership:

• UDAP (Unfair or Deceptive Acts or Practices): Misrepresentations in pricing, add-ons, or warranty coverage can trigger enforcement under state consumer protection laws. In Texas, complaints can be filed with the Attorney General: Texas Attorney General – Consumer Protection.
• Truth in Lending and FTC Oversight: Financing disclosures must be accurate and complete. Deceptive claims about add-ons or loan terms can attract FTC attention. See Federal Trade Commission resources on auto and financing practices.
• Warranty Law: Magnuson-Moss Warranty Act prohibits unreasonable restrictions on warranty service and requires clear disclosures. If a dealer sells a service contract, its terms must be honored. Learn more at FTC Guide to Federal Warranty Law.
• Safety Obligations: If a unit has an unrepaired safety recall, selling or delivering it without disclosure can create liability. Use NHTSA’s recall lookup and request written confirmation.

Consumers who believe they were misled should document all interactions, gather contracts and messages, and consider complaints to the state AG, the FTC, the Better Business Bureau, and the RV’s manufacturer. Consult a consumer-protection attorney if financial harm is significant.

(Moderate Concern)

Some reviewers indicate the staff at Camp EZ RV in Clute were responsive, friendly, or ultimately resolved issues after escalation. Positive notes commonly include a clean handoff for straightforward sales, help with hitching or towing setup, and good communication when parts arrived. That said, the most consequential feedback tends to focus on post-sale problems and delays. If you proceed, document everything in writing, and ask to meet service management before purchase to set expectations for after-sale support.

(Moderate Concern)

Because review platforms update constantly, the most responsible way to verify the current state of this dealership is to read the most recent low-star comments directly. Use the direct link and sort by “Lowest rating” to validate the complaints categories discussed here: Google Reviews for Camp EZ RV – Clute, TX. Pay special attention to:

• Mentions of delivery-day defects or incomplete PDIs.
• Reports of delayed titles/registration paperwork.
• Accounts of long service queues and parts backorders.
• Disputes about add-on products and financing terms.
• Communication breakdowns and unresolved “we owe” lists.

If you find a corrective response from the dealership or reports that issues were resolved satisfactorily, note how quickly and completely the fix occurred—this speaks to service maturity and accountability.

(Serious Concern)

We cannot overstate the importance of independent inspections for a dealership like Camp EZ RV and any seller of complex RV systems. A professional will scan sealant lines, probe for moisture, test electrical and propane systems under load, check tire age and brake operation, and document safety hazards before you own them. This is your practical leverage—without it, you may inherit months of frustration. Book early: Find an RV inspector near you.

(Moderate Concern)

Every dealership has satisfied customers, and some buyers at Camp EZ RV in Clute do report positive interactions and helpful staff. It’s also true that the RV industry faces systemic parts bottlenecks and warranty delays beyond a single dealer’s control. However, the severity of consumer allegations carries weight: when multiple owners describe paperwork delays, delivery defects, and slow service, prudent shoppers should plan accordingly—demand strong pre-delivery checks, put commitments in writing, and retain leverage until obligations are fulfilled.