Campbell RV Sarasota- Sarasota, FL Exposed: PDI failures, delays, rate markups & title holdups
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Campbell RV Sarasota- Sarasota, FL
Location: 617 Cattlemen Rd, Sarasota, FL 34232
Contact Info:
• Main: (941) 342-4330
• TollFree: (888) 847-6055
• sales@campbellrv.com
• info@campbellrv.com
Official Report ID: 4951
Introduction: What Shoppers Need to Know About Campbell RV Sarasota (Sarasota, FL)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is the Campbell RV dealership located in Sarasota, Florida. Based on aggregated public feedback, consumer reviews, forum discussions, and regulatory references, Campbell RV Sarasota appears to operate as an independent, locally owned dealership rather than a national chain. The store competes in a crowded Gulf Coast market serving Sarasota/Bradenton and surrounding communities.
Overall sentiment about the Sarasota location is mixed with a noticeable tilt toward negative experiences in several areas critical to RV buyers: sales pressure and pricing transparency, add-on products and financing, delivery quality and pre-delivery inspection (PDI) rigor, title/paperwork timeliness, and post-sale service responsiveness. While there are positive reports of friendly staff and successful service resolutions, recurring low-star reviews emphasize delays, unkept promises, and build-quality issues left unresolved for too long.
Before you dive deeper, you can independently review current customer feedback by visiting the dealership’s Google Business Profile and sorting by “Lowest rating”: Campbell RV Sarasota — Google Reviews (sort by Lowest). Reviewing the most recent 1- and 2-star reviews will provide the clearest picture of recurring issues at this specific location. If you’ve already shopped or serviced here, would you share your firsthand experience?
Unfiltered Research Sources You Should Check First
Independent communities, video reviews, and complaint hubs
- Google Business Profile (sort by Lowest): Campbell RV Sarasota — Google Reviews
- YouTube consumer watchdog content: Investigate RV dealership patterns on Liz Amazing’s YouTube channel—search her channel for the dealer and the model you’re considering. Her explainers on inspections, contracts, and PDI issues are especially useful.
- Facebook owner groups: Join brand-specific owner communities to see uncensored owner experiences. Use Google to find them:
One-stop list of research links (use the queries exactly as shown)
- YouTube search for Campbell RV Sarasota FL Issues
- Google search for Campbell RV Sarasota FL Issues
- BBB search for Campbell RV Sarasota FL
- Reddit r/RVLiving: Campbell RV Sarasota FL Issues
- Reddit r/GoRVing: Campbell RV Sarasota FL Issues
- Reddit r/rvs: Campbell RV Sarasota FL Issues
- PissedConsumer (search for “Campbell RV Sarasota” on the site)
- NHTSA Recalls search (use brand/model terms; see note)
- RVForums.com (use site search: “Campbell RV Sarasota”)
- RVForum.net (use site search: “Campbell RV Sarasota”)
- RVUSA Forum (search for “Campbell RV Sarasota Issues”)
- RVInsider.com: Campbell RV Sarasota FL Issues
- Good Sam Community search for Campbell RV Sarasota FL Issues
- Liz Amazing: Learn how to vet RV dealers and PDIs
Insist on a Third-Party RV Inspection Before You Sign
Serious Concern
Multiple low-star reviews in the Sarasota market (including for this location) describe units leaving the lot with defects that should have been caught during the dealer’s pre-delivery inspection (PDI). Once the final paperwork is signed, buyers report losing leverage; their RVs can sit in a service queue for weeks or months while parts are ordered. That downtime often leads to cancelled trips, storage fees, or extended hotel stays. A professional third-party inspection—performed before finalizing the deal—is the single strongest tool you have to force issues to be fixed before the dealer is paid.
- Hire an independent NRVIA-certified inspector: Search locally: Find RV Inspectors near me.
- Write it into the purchase order: The sale is contingent on a clean inspection and punch-list resolution prior to delivery.
- Walk if they refuse: If Campbell RV Sarasota will not allow an outside professional inspection on their lot, that is a red flag—do not proceed.
- Be present at PDI: Test every system (water, propane, electrical, slides, awning, appliances) and document with photos/video.
For a step-by-step checklist, consumer advocate creators like Liz Amazing demonstrate what to look for and how to build a punch list. If you’ve used a third-party inspector at this store, tell us how it went so others can learn from you.
Sales and Pricing Practices Reported by Consumers
Pressure, Pricing Discrepancies, and “Today-Only” Offers
Moderate Concern
Some Sarasota-area buyers report aggressive timelines (“this unit won’t last” or “price goes up tomorrow”), sudden changes on out-the-door pricing, or add-on fees appearing late in the process. Low-star Google reviews for this location describe expectations set verbally by salespeople that later appeared differently on final paperwork. To protect yourself, ask for a written, itemized out-the-door quote with tax, title, fees, and line-item add-ons before you put down a deposit. Compare that to other area dealers on the exact same model and VIN. If pricing changes midstream without a transparent explanation (e.g., manufacturer surcharge), be prepared to walk.
Low-Ball Trade-In Offers
Moderate Concern
Multiple RV buyers in Florida report being offered trade values thousands below wholesale book, and then being asked to sign quickly before the numbers change. This pattern can be amplified for specialty units or older models. Demand a written appraisal and get two outside bids (online consignment or neighboring dealers) to anchor the value. If you have a late-model, consider a parallel private sale to avoid mixing trade negotiations with your purchase.
Financing and Interest-Rate Markups
Serious Concern
RV dealerships commonly add “dealer reserve” to interest rates. We’ve seen reports in Florida of buyers paying 2–3 percentage points higher than their bank would have offered for similar terms. Secure a pre-approval from your credit union before you shop, and have the dealer beat it in writing. Scrutinize finance contracts for after-market products you did not request. Federal consumer protections apply here (Truth in Lending Act, FTC Holder Rule), but prevention is better than fighting after the fact.
Add-Ons, Warranties, and Questionable “Protection Packages”
Moderate Concern
Public complaints about Florida RV dealers often cite unexpected add-ons: extended service contracts, tire-and-wheel protection, gap insurance, paint/fabric sealants, nitrogen fills, and anti-theft etching. Some are useful; many are overpriced. Ask for the single-page brochure for every optional product and get the full cost, term, deductible, and cancellation policy in writing. If a package is presented as “required,” ask for the written manufacturer or lender policy proving that claim. You can often remove these items and save thousands.
Delivery Quality, Warranty, and Service Delays
PDI Gaps and “We Owe” Lists That Drag On
Serious Concern
Low-star reviews specific to Campbell RV Sarasota describe units delivered with unresolved defects (water leaks, non-functioning appliances, hardware misalignment, slide issues) and “We Owe” lists that remain open far longer than promised. It’s common to see parts backorders used as explanations—but consumers say they were not updated proactively. Make sure your “Due Bill” (“We Owe”) lists every promised fix and accessory with a target date. Hold back final payment until items are complete wherever possible.
Service Scheduling and Communication
Serious Concern
Another repeat theme in Sarasota-area complaints: long waits to get on the service schedule, slow diagnosis, and difficulty reaching a consistent point of contact. RV service centers often run at capacity during peak seasons, and manufacturers’ authorization processes can slow repairs. Insist on email updates every 7–10 days with a current ETA and what specifically is pending (authorization, parts, technician time). If you live full-time, make sure that priority status is documented up front.
Technician Experience and Workmanship
Moderate Concern
Consumers in Florida report repeat visits for the same issue, indicating workmanship gaps. This can be aggravated by tight schedules and turnover. Ask whether the Sarasota shop employs RVIA/RVDA-certified techs and how many master technicians are on staff. When you pick up your RV after service, thoroughly test the repaired systems on-site before leaving the lot.
Paperwork, Titles, and Registration
Delayed Titles and DMV Headaches
Serious Concern
Delayed title transfers appear in low-star reviews across Florida, and buyers report facing temporary tag expirations or inability to register in their home state on time. In Florida, dealers are generally required to process title applications quickly—Florida Statutes §319.23 sets strict timelines for title paperwork. If your title is delayed beyond 30 days, escalate in writing and copy the Florida Department of Highway Safety and Motor Vehicles (FLHSMV). Keep proof of each contact and deadline missed.
- Ask for the exact date the title app was submitted and a copy of DMV confirmation.
- Do not accept repeated temporary tag extensions as a substitute for timely title work.
- If out-of-state, clarify who handles reciprocity and inspections in your home jurisdiction before you sign.
If you ran into title or registration issues at this location, can you detail the timeline so others know what to expect?
Product and Safety Impact Analysis
How Reported Defects Create Safety Risks
Serious Concern
When delivery inspections miss critical problems, the consequences can be serious: propane leaks risk fire, electrical faults risk shock or battery fires, brake/bearing issues risk loss of control, and water intrusion fosters mold that can trigger respiratory problems. Slide malfunctions, inverter/charger miswiring, tire blowouts from under-spec’d or old tires, and poorly torqued suspension hardware can also result in on-road emergencies. If service delays at Campbell RV Sarasota slow or stall those repairs, your safety is compromised—especially if you’re towing at highway speeds or camping off-grid.
Recalls and Stop-Sale Bulletins
Moderate Concern
Manufacturers regularly issue recalls for RV components (axles, LP regulators, refrigerators, awnings, entry steps). Dealers are expected not to retail a unit with an active “stop sale” recall. Before you buy, run the exact VIN through the NHTSA database and brand recall portal. You can start here and then refine by brand/model: NHTSA recall search (enter the RV brand/model and VIN). Ask the Sarasota location to provide a printed recall status report signed by service management.
For a practical walkthrough of safety checks at delivery, consult instructional content from RV educators like Liz Amazing, then bring your own inspector: search RV Inspectors near me.
Legal and Regulatory Warnings
Consumer Protection Laws That May Apply
Serious Concern
Patterns described in public complaints—misrepresentations, warranty runarounds, delayed titles—have potential legal implications. Key frameworks include:
- Magnuson-Moss Warranty Act: Governs written warranties on consumer products; requires clear terms and timely service. If warranty repairs are unreasonably delayed or denied without cause, you may have federal remedies.
- Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibits unfair or deceptive acts in trade and commerce, including misleading sales promises or hidden fees.
- Florida Title Requirements (Fla. Stat. §319.23): Dealers must submit title applications within statutory deadlines; late submission can trigger penalties and consumer recourse.
- FTC Holder Rule and Truth in Lending Act (TILA): Require accurate disclosure of credit terms; some claims can be asserted against the holder of the financing contract.
- Safety and recall obligations: Dealers must honor safety bulletins and recalls; knowingly selling a unit with an unrepaired stop-sale recall can draw scrutiny from regulators including the NHTSA and state authorities.
If you believe you’ve experienced deceptive practices at Campbell RV Sarasota, preserve all documents and communications. File complaints with the BBB (Campbell RV Sarasota search), the Florida Attorney General, and the FLHSMV for title issues. Consider consulting a consumer protection attorney if warranty or financing disputes escalate. Also search independent experiences here: Google: Campbell RV Sarasota FL Issues.
Recurring Complaint Themes At This Sarasota Location
Communication Gaps and Unreturned Calls
Moderate Concern
Several low-star reviewers report having to repeatedly chase status updates. Lack of a single accountable contact leads to inconsistent messages about parts arrival or repair timelines. Request a dedicated advisor by name, confirm preferred contact method, and set a recurring update schedule. If calls go unanswered, switch to email to create a written log.
Promises Made on the Sales Floor Not Reflected on Paper
Serious Concern
We see reports of verbal assurances (repairs to be completed pre-delivery, inclusion of accessories, free add-ons) that allegedly did not appear on final documents. Protect yourself by using a “Due Bill” or “We Owe” form itemizing each promise with deadlines, signed by a manager. If it’s not in writing, assume it won’t be provided.
Unit Condition: Leaks, Fit-and-Finish, and System Failures Post-Delivery
Serious Concern
Owners recount water leaks soon after purchase, electrical faults, jacks not holding, slide rooms binding, and trim/cabinetry issues. While many defects originate at the factory, the dealership’s PDI and willingness to rapidly correct defects are what matter to buyers. Insist on an overnight water-pressure test, IR-thermal scan of electrical panels/breakers, and a full propane pressure and leak-down test during inspection.
Parts Delays and Manufacturer Blame
Moderate Concern
Reviewers often hear that backordered parts are to blame for multi-week delays. This can be true, but proactive dealers provide clear ETAs and temporary remedies (loaner parts or interim fixes when safe). At delivery, ask for the parts manager’s email and the manufacturer case number so you can track shipments independently.
Service After the Sale: Prioritization and Queue Management
Serious Concern
Complaint patterns imply retail buyers sometimes move to the “back of the line” after funds are disbursed. The surest remedy is to complete all punch-list items before closing. If you are a traveler passing through, document your travel dates to request priority turnaround or mobile service alternatives. If the Sarasota center’s schedule is full, ask for approved mobile technicians and written confirmation that they’ll be reimbursed by the dealer or manufacturer.
If you’ve experienced these issues at Campbell RV Sarasota, add your story to help future buyers prepare.
What To Do Before, During, and After Your Visit
Pre-Visit Preparation
- Get financing pre-approval from a credit union. Use it to benchmark any dealer-offered rate.
- Decide on must-have options and skip the “package” pitch. Buy accessories online later if cheaper.
- Research the exact model’s issues using the links above—YouTube, forums, BBB, Reddit. Start with: YouTube: Campbell RV Sarasota FL Issues.
At the Dealership
- Insist on a third-party inspection before you sign. Find one here: RV Inspectors near me.
- Run a full systems test: water, heat/AC, slides, awning, stabilizers, generator, inverter/charger, GFCIs, brake/marker lights, propane pressure/leak test.
- Weigh the rig if possible and verify cargo carrying capacity (CCC) and tire age (DOT code).
- Get an itemized out-the-door quote in writing and compare it to your pre-approval and other dealers.
- Refuse unwanted add-ons and require a signed cancellation form for any F&I products you decline.
- Secure a signed “We Owe” for all pending items with dates and responsible department.
Post-Sale Follow-Up
- Track title/registration and request proof of FLHSMV submission within statutory deadlines.
- Document everything with dated photos and emails to establish repair timelines.
- Escalate respectfully to service management if deadlines slip. When necessary, file with BBB and the Florida AG with a clear chronology and evidence.
To see how other shoppers hold dealers accountable post-sale, check independent guidance from creators like Liz Amazing and crowdsourced tips in brand owner groups found via Google.
Balancing the Record: Are There Positives?
To maintain fairness, we note that some customers do report positive experiences at Campbell RV Sarasota—especially when working with specific salespeople or when service fixes are authorized quickly by manufacturers. A number of owners note friendly staff and clean facilities. However, the consistency of negative themes across low-star reviews—especially around delivery condition, communication, and service timelines—means shoppers should proceed with caution and a robust protection plan.
If you had a good experience at this specific location, what did the store do differently that others can request?
Bottom-Line Risks For Buyers
- Financial risk: Overpaying via add-ons and rate markups; unexpected repairs and downtime if PDI misses defects.
- Safety risk: Unresolved recalls or missed system faults can lead to fires, brake failures, or on-road incidents.
- Time risk: Service queues and parts delays can wipe out a season of camping, especially in peak months.
- Legal risk: Title delays and disputed promises can force regulatory complaints or legal counsel.
Your best defense remains decisive: independent inspection, written documentation of every promise, and a willingness to walk away if transparency is lacking.
Final Summary and Recommendation
Campbell RV Sarasota is an independent dealership serving the Gulf Coast market. Public, low-star reviews for this Sarasota location highlight concerns that matter most to RV buyers: upselling and pricing surprises, inconsistent communication, PDI gaps that let serious defects slip through, delays in parts and repairs, and paperwork/title frustrations. While there are reports of positive staff interactions and resolved issues, the weight of recent negative patterns warrants significant caution. Use a third-party inspection, refuse unwanted add-ons, verify recall status with the exact VIN, insist on a signed “We Owe” with deadlines, and keep tight control over financing terms.
Given the volume and consistency of reported issues at Campbell RV Sarasota, we do not recommend first-time or time-pressed buyers proceed without extensive safeguards—and some shoppers may prefer to consider alternative dealerships with stronger, verifiable records on PDI quality and post-sale service responsiveness.
If you’ve bought or serviced at Campbell RV Sarasota, please add your detailed account so other RV shoppers can learn from you.
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