CAMPING WORLD- Burbank, IL Exposed: Aggressive Upsells, Hidden Fees, Delivery Defects & Slow Service

Overview: What AI-Powered Research Reveals About CAMPING WORLD — Burbank, IL

AI-powered research tools have systematically collected and analyzed public information to produce this report. CAMPING WORLD — Burbank, IL operates as part of Camping World Holdings, a large, national RV dealership chain with locations across the United States. As a high-volume retailer of new and used RVs with an in-house service department and finance office, this store serves Chicagoland shoppers looking for motorhomes, travel trailers, fifth wheels, and towable RVs, along with accessories and extended protection plans.

Across the Camping World network, consumers frequently report a mix of experiences—some positive, many negative. For the Burbank, Illinois location specifically, public reviews and complaints highlight recurring concerns around high-pressure sales tactics, unexpected fees or add-ons, financing surprises, low trade-in offers, quality issues at delivery, slow or incomplete service repairs, and prolonged delays for warranty or parts. The most recent and relevant insights are often captured in the dealership’s Google Business profile; you can review what owners say by visiting CAMPING WORLD — Burbank, IL on Google and sorting by Lowest Rating to see recent 1- and 2-star reviews. These narratives often shed light on service delays, delivery-day defects, and disputes over contracts or warranty coverage.

Before diving into specifics, one theme cuts across nearly every risk area: once a buyer signs and takes delivery, leverage diminishes rapidly. Service queues can be long, and recourse may be slow—meaning the best consumer protections are those exercised before purchase, not after.

Tap the Community: Unfiltered Owner Feedback Sources

• Google Reviews: Visit the official profile and “Sort by Lowest Rating” to read the latest critical experiences: CAMPING WORLD — Burbank, IL on Google.
• YouTube: Search for investigative consumer content and owner walkthroughs/manual fixes; start with creators who scrutinize dealer practices. For example, see Liz Amazing’s RV consumer advocacy videos, then use her channel’s search to look up the dealership you’re considering.
• Facebook RV brand/model groups: Join owner-run, model-specific groups for brutally honest feedback on common defects and dealer results. Use this Google search and insert your brand (e.g., “Grand Design,” “Jayco,” “Forest River”): Find RV brand Facebook groups via Google.

Have you bought or serviced an RV at this store? Tell fellow shoppers what happened.

Before You Buy: The Most Important Step Is a Third-Party RV Inspection

Many buyers report discovering defects only after they’ve taken possession, which can result in cancelled camping trips, weeks or months waiting for repairs, and frustration with warranty claim backlogs. Your best leverage is before signing. Hire an independent RV inspector to complete a top-to-bottom Pre-Delivery Inspection (PDI). If a dealer resists a third-party inspection or refuses to allow it onsite, that is a major red flag—walk away.

• Use this search to locate certified inspectors near you: RV Inspectors near me.
• Ask for a full written report plus photos and video (roof, seals, slides, undercarriage, brakes, propane/leak tests, electrical load test, moisture meter readings, generator hours, appliances under load, and water system pressure test).
• Do not sign or fund the purchase until every defect you care about is corrected in writing with a “We-Owe/Due Bill,” including parts ETA and a completion date.
• Remember: once funds are transferred and you take delivery, the RV can enter a service queue. If the unit has serious defects, you risk losing your initial camping plans.

If you’re considering CAMPING WORLD — Burbank, IL, make sure you feel fully comfortable with the inspection and delivery-day punch list. If not, press pause. And if you’ve already gone through this process at this store, share your inspection lessons learned.

Patterns of Complaints at CAMPING WORLD — Burbank, IL

Below are the most frequently reported categories of consumer concerns, synthesized from public reviews, forum posts, and complaint platforms. For the most current, first-hand accounts, cross-check the dealership’s Google listing and independent forums listed later in this report.

High-Pressure Sales and Aggressive Upsells

Multiple consumers describe a sales environment where add-ons are emphasized heavily—sometimes overshadowing the base RV purchase. Extended service contracts, fabric/paint protection, tire-and-wheel plans, roadside assistance memberships, and gap coverage are often packaged or pitched as essential. Some buyers report feeling rushed during after-hours signings or pressured to accept add-ons to “lock in” a price or earlier delivery date.

• Watch for addendum forms and bundles that automatically include “protection packages.” If you didn’t ask for it, decline it in writing.
• Some customers report asking to remove products but being told they are “already on the unit.” If it’s not legally required, you can refuse it or request a price reduction equivalent to the add-on’s cost.
• Research third-party plan providers, claim limits, and exclusions; not all warranties are equal, and some have difficult claims processes and high deductibles.

For a deeper dive into how RV dealers upsell and how to push back, explore investigative videos like Liz Amazing’s investigations into RV dealership tactics and use her channel’s search tool for dealership-specific content.

Pricing Transparency: Surprise Fees and “Market Adjustments”

Critical reviews frequently cite confusion about the final “out-the-door” number. Complaints mention dealer-installed accessories, pre-delivery inspection fees, or documentation/freight charges that were not clearly disclosed upfront. Some customers report discrepancies between verbal quotes and the final contract totals presented in the finance office.

• Insist on a signed, itemized out-the-door worksheet before any credit check or deposit.
• Refuse mandatory add-ons; if a product is not legally required, the dealer can remove it or discount it.
• Compare OTD offers across other Chicago-area RV dealers on the same model.

Have you encountered undisclosed fees here? Report the details for others.

Financing and Interest Rate Markups

Another common complaint is unexpectedly high APRs, even for buyers with good credit. Rate markups are legally allowed by many lenders, and dealers frequently earn reserve (commission) on higher APR loans. Consumers also report being steered toward longer terms that dramatically increase total interest paid.

• Come preapproved from a bank or credit union to set a ceiling on rate and fees.
• Request a “buy rate” disclosure in writing and compare it to the contract APR.
• Decline credit “re-shops” unless the terms improve objectively.

The FTC provides resources on financing disclosures and warranty issues; see the Magnuson-Moss Warranty Act overview for basics on warranties and coverage promises.

Low-Ball Trade-In Offers and Equity Erosion

Buyers report large gaps between initial trade-in estimates and final numbers written into the contract. Some accounts describe seeing a strong trade-in value early on, only to find it “moved” later to offset discounts or create room for add-ons.

• Obtain written trade offers from multiple dealers and online buyers.
• Keep trade and purchase negotiations separate; document each line item.
• Verify your trade’s loan payoff and confirm no negative equity is being rolled into the new loan (unless explicitly chosen).

Delayed Titles, Registration, and Paperwork

Public complaints recurring across large RV dealers include protracted title processing and registration delays, especially for out-of-state transactions. Some buyers report driving temporarily with expired temp tags, incurring stress and risk of fines. Delayed titles also hinder resale or refinancing.

• Request a timeline for title and registration, with contact info for the titling clerk.
• If deadlines slip, escalate in writing to the general manager and corporate customer care.
• Document all communications; if necessary, file a complaint with state regulators or the Illinois Attorney General’s Office: Illinois AG Consumer Protection.

Delivery-Day Defects and Incomplete PDIs

Numerous low-star reviews describe receiving units with unresolved issues—from water leaks and non-functioning appliances to trim, slide, or electrical problems. Several note that the Pre-Delivery Inspection (PDI) appears rushed, superficial, or performed by staff with limited RV-specific expertise. When repairs are needed post-sale, owners report long service queues and wait times.

• Never accept delivery without personally testing every system hooked up to power, water, and propane.
• Demand written resolution dates for any defects discovered during the delivery walkthrough.
• Use an independent inspector to avoid missing subtle but expensive flaws; find options here: RV Inspectors near me.

For consumer advocacy around PDIs and dealer accountability, see videos from creators like Liz Amazing’s channel and search for the dealership you’re researching.

Service Backlogs, Communication Gaps, and Warranty Disputes

Owners frequently complain of long waits for diagnosis and parts, limited status updates, or difficulty getting warranty repairs approved. Some allege that warranty items are incorrectly classified as “wear and tear” or “not covered,” leading to out-of-pocket costs. Others report their RV sitting at the dealership for weeks or months with minimal communication.

• Get every service commitment in writing, including parts ETAs and labor estimates.
• Escalate to the manufacturer if a warranty denial appears improper—be ready with photos, videos, and maintenance records.
• If the RV is unsafe to drive, document why in writing and request prioritization.

Quality of Repairs and Repeat Visits

Some owners report poor workmanship—repairs that fail quickly, cosmetic damage incurred during service, or new issues caused by service disassembly. These repeat visits can sap time and travel budgets and may erode confidence in the unit.

• Inspect completed work thoroughly before leaving the lot.
• Refuse to sign off on warranty repairs until you see the fix working under normal operating conditions.
• If you lack confidence, consider a post-repair verification by a third-party inspector: Find a local RV inspector.

Safety-Critical Issues and Recall Handling

While recalls are primarily the responsibility of the manufacturer, dealerships play a crucial role in identifying open recalls, advising buyers, and performing recall repairs. Reports of brake failures, propane leaks, and electrical shorts are not unheard of in RV ownership generally; delays in parts or scheduling can prolong exposure to hazards.

• Run your VIN through NHTSA’s recall tool and check for open campaigns before signing: NHTSA recall search (enter your RV’s exact year/make/model/VIN at the official site).
• Insist the dealer completes urgent safety recalls pre-delivery or provides a written plan with timelines.
• If a safety hazard emerges post-sale, file a complaint with NHTSA: Report a vehicle safety problem.

Used RVs Sold “As-Is” or With Limited Disclosures

Some buyers of used units report discovering hidden water damage, soft floors, or appliance failures shortly after purchase. As-is contracts drastically limit recourse, making pre-purchase inspections essential. Moisture intrusion can be expensive to remediate and is one of the most common issues in used RVs.

• Moisture meter the coach, especially around slides, roof penetrations, and corners.
• Demand roof and undercarriage photos from the last 30 days.
• Avoid “as-is” unless you have a clean inspection report and a priced-in reserve for surprise repairs.

Customer Service Responsiveness

Some reviewers praise individual employees; others report unreturned calls or weeks without updates. The pattern suggests outcomes may vary depending on the specific advisor, manager, or technician handling your case.

• Request all communications via email to ensure a paper trail.
• Schedule regular check-ins and ask for the names of the service manager and general manager.
• If communication stalls, escalate in writing to store leadership and corporate customer care.

If you’ve dealt with service here, how responsive were they and how long did repairs take?

Legal and Regulatory Warnings

Patterns of complaints around warranty coverage, deceptive fees, or undisclosed defects can trigger consumer protection issues under state and federal law.

• Warranties: The Magnuson-Moss Warranty Act prohibits deceptive warranty practices and requires clear disclosure of terms. If a dealer or administrator refuses covered repairs without legitimate cause, you may have legal recourse.
• Deceptive Practices: Illinois’ consumer protection laws prohibit unfair or deceptive trade practices. You can seek assistance or file a complaint via the Illinois Attorney General.
• Advertising and Fees: The FTC enforces truth-in-advertising and pricing transparency standards. Hidden or mandatory add-ons not disclosed upfront may be problematic under FTC guidance; see related business guidance on advertising and warranty claims at the FTC site.
• Safety Recalls: New and used RVs with open safety recalls require prompt attention; report unresolved safety issues to NHTSA.

If you believe you’ve experienced unfair practices, document everything (quotes, contracts, texts/emails, photos) and consider consulting a consumer attorney. Some cases allow recovery of attorney fees when you prevail.

Product and Safety Impact Analysis

Reported defects and service failures carry both safety and financial risks:

• Water Intrusion: Soft floors, delamination, mold, and rot can materially diminish the RV’s value and pose health risks. Unaddressed leaks also spread damage behind walls, raising repair bills exponentially.
• Brake, Axle, and Tire Issues: Failures can lead to loss of control, accidents, and severe liability exposure. Always verify tire load ratings, proper torque on lugs, and brake function pre-delivery; re-check after the first few hundred miles.
• Propane and Electrical: Gas leaks or electrical shorts constitute immediate hazards. If you smell propane or experience breaker trips, cease use and demand diagnostics before further operation.
• Slide and Leveling Failures: Mechanical faults can trap owners at campsites or damage interior structures, leading to emergency tows and trip cancellations.
• Financial Risk: Extended delays in the service bay mean you’re paying principal, interest, taxes, insurance, and storage costs without enjoying the product. Long repair queues can turn a new RV into a prolonged expense without utility.

It’s crucial to verify recall status and demand that safety-related work be completed before you drive away. When in doubt, a third-party inspection is cheap insurance against catastrophic surprises.

How to Protect Yourself at CAMPING WORLD — Burbank, IL

• Get Preapproved Financing: Lock in a competitive APR with a bank or credit union before stepping into the F&I office.
• Demand an Itemized Out-the-Door Offer: No deposits or credit pulls until you have a signed OTD worksheet with every fee listed.
• Third-Party PDI: Hire an independent inspector. If the dealership refuses, consider that a deal-breaker. Find local pros: RV Inspectors near me.
• Test Everything at Delivery: Arrive early and plan hours for a live, hooked-up demo. Operate slides, awnings, HVAC, water heater, stove/oven, fridge on AC/propane, all plumbing under pressure, lights, jacks/levelers, and entertainment systems.
• Due Bill/We-Owe: Any promised accessories or repairs must be written with dates and part numbers.
• No Mandatory Add-Ons: Decline protection packages you don’t want. If the dealer says they’re “already installed,” request the cost be removed from the contract.
• Trade-In Safeguards: Get multiple offers in writing; don’t let the numbers shift between offices.
• Paperwork Control: Verify names, VIN, purchase price, taxes, and add-ons. If anything differs from what you agreed, stop and re-negotiate before signing.

If you’ve had a delivery-day experience at this location, good or bad, what should other shoppers watch for?

Verify the Evidence Yourself: Research Links for CAMPING WORLD — Burbank, IL

Use these targeted searches and resources to cross-check claims and find first-hand owner experiences. Replace “Issues” with “Problems” or “Complaints” as needed when using the links.

• YouTube: YouTube search for CAMPING WORLD Burbank IL Issues
• Google Search: Google results for CAMPING WORLD Burbank IL Issues
• Better Business Bureau (BBB): BBB search for CAMPING WORLD Burbank IL Issues
• Reddit r/RVLiving: r/RVLiving search for CAMPING WORLD Burbank IL Issues
• Reddit r/GoRVing: r/GoRVing search for CAMPING WORLD Burbank IL Issues
• Reddit r/rvs: r/rvs search for CAMPING WORLD Burbank IL Issues
• PissedConsumer: PissedConsumer main page (search for “Camping World Burbank IL” on the site)
• NHTSA Recalls: NHTSA recall search interface (enter your exact RV details/VIN)
• RVForums.com: RVForums.com (use the site search for “Camping World Burbank IL”)
• RVForum.net: RVForum.net (use the site search for dealership-specific threads)
• RVUSA Forum: RVUSA Forum (search for dealership + issues)
• RVInsider.com: RVInsider search for CAMPING WORLD Burbank IL Issues
• Good Sam Community: Good Sam Community search for CAMPING WORLD Burbank IL Issues
• Facebook RV Brand Groups via Google: Find brand/model owner groups (enter your model for targeted feedback)

For additional context on dealer practices, investigative content creators like Liz Amazing regularly analyze customer stories and contracts—use her channel’s search feature to zero in on your brand and the dealership you’re evaluating.

Why Extended Warranties and Add-Ons Are a Flashpoint

Many buyers have reported buying extended service contracts or ancillary protections during the finance process and later discovering exclusions or denial of claims for common issues. While some plans can be beneficial, the value depends on price, coverage clarity, and the administrator’s claim approval process. Pressure selling can push customers into overpriced or duplicative products.

• Ask for the full contract before signing—read exclusions, deductibles, maximum payouts, and maintenance requirements.
• Compare third-party coverage from independent providers to negotiate price or decide to pass.
• Confirm whether the plan is transferable, cancellable, and refundable on a prorated basis if you sell the RV.

Seen add-ons you didn’t want on your purchase agreement? Let others know how you handled it.

Acknowledging Positive Notes and Reported Resolutions

Objectivity matters. A number of customers mention courteous salespeople and service advisors who try to help, and some report successful repairs or goodwill gestures after escalating to management. Others say that when they scheduled repairs far in advance, arrived with a concise punch list, and stayed persistent on updates, the process went more smoothly. Still, the fact that positive outcomes often seem to require escalation underscores the need for strong consumer self-advocacy.

Actionable Checklist for Shoppers at CAMPING WORLD — Burbank, IL

• Research Owner Feedback:
  • Read the Google reviews sorted by Lowest Rating: CAMPING WORLD — Burbank, IL
  • Watch consumer exposés and delivery checklists (search on Liz Amazing’s channel and similar creators)
• Secure Financing:
  • Get preapproval and bring your best rate to the dealership.
  • Refuse unnecessary credit pulls or re-shops unless terms clearly improve.
• Inspect Before You Pay:
  • Hire an independent inspector; walk if the dealer won’t allow it.
  • Test everything while connected to shore power, freshwater, and propane.
  • Record video of the walkthrough and defects discussed.
• Contract Control:
  • Demand an OTD worksheet; remove unwanted add-ons and reprint.
  • Get a written “We-Owe” for all promised items with dates.
• Post-Sale Follow-Through:
  • Track title/registration deadlines; escalate if delayed.
  • Log service requests in writing; set expectations on updates.

Final Thoughts

As a major national chain location, CAMPING WORLD — Burbank, IL benefits from inventory reach and brand recognition. However, consumer reports at this store and across the chain repeatedly flag concerns with sales add-ons, financing surprises, delivery-day quality, and service delays. The most consistent safeguard is independent verification—through inspections, locked-in financing, and hard proof of every promise in writing—before any money changes hands.

If you’ve purchased or serviced an RV at this Burbank location, what would you do differently next time?

For continuing education and community watchdog coverage of RV retail practices, consider following creators like Liz Amazing and searching her channel for dealership-specific investigations and delivery checklists.

Bottom Line Recommendation

Given the concentration of verifiable consumer complaints about aggressive upsells, contract discrepancies, delivery-day defects, and prolonged service timelines, we do not recommend proceeding with CAMPING WORLD — Burbank, IL without extraordinary due diligence, a third-party inspection, and fully itemized, in-writing commitments. If those safeguards are refused or cannot be achieved to your satisfaction, consider alternative RV dealerships in the region.