Camping World RV Sales- Billings, MT Exposed: High-APR Add-Ons, Failed PDIs & Warranty Delays

Introduction: How This Report Was Built and What Shoppers Need to Know

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to provide RV shoppers with a clear-eyed, consumer-first view of Camping World RV Sales — Billings, Montana, including patterns of complaints, service and sales issues, and the potential risks to your wallet and safety.

Camping World is a national chain under Camping World Holdings, a large RV retailer that also operates the Good Sam brand for memberships, roadside assistance, and extended service contracts. The Billings, MT location is one of many outlets across the country. Because the chain’s practices and policies often influence local store experiences, we look at both the store-level patterns and the broader corporate context.

To review unfiltered customer feedback, start with the dealership’s Google Business Profile. Use this direct link and then choose “Sort by Lowest rating” to scan the most serious complaints and timelines: Camping World RV Sales — Billings, MT Google Reviews.

For additional community insight, we recommend joining brand-specific owner groups and forums to see what real RV owners report about their units and dealer service timelines. Search here and then add the RV brand you’re considering (e.g., “Grand Design,” “Keystone,” “Forest River”): Find RV brand owner communities (Facebook groups via Google Search). Also explore independent YouTube creators exposing systemic RV industry problems; one useful resource is Liz Amazing’s channel, which covers dealership pitfalls and how to protect yourself. See: Liz Amazing’s consumer-focused RV investigations — then use her channel search to look up your target dealer or brand.

Have you had an experience with this store? Tell fellow shoppers what happened.

Before You Buy: Independent Inspection and Your Only Real Leverage

Across low-star public reviews and RV owner forums, one recurring regret is skipping a third-party inspection before taking delivery. Whether new or used, RVs can arrive with hidden defects: water intrusion, roof and sealant failures, slide misalignment, frame and axle issues, brake or propane leaks, electrical shorts, or inoperative appliances. Once the sale is finalized, many buyers report long waits to get service—especially during peak season—and cancelled camping plans while their RV sits in a queue for weeks or months.

• Hire an independent NRVIA-certified inspector before you sign anything. Use a local search to find options: RV Inspectors near me. This is your best leverage to compel the dealer to fix—or price—issues before closing.
• If a dealer refuses third-party inspections, walk. A reputable seller should have nothing to hide, and most will accommodate a pre-purchase inspection appointment.
• Insist on a full, documented Pre-Delivery Inspection (PDI) with you present. Operate every system on-site. Do not accept promises to “fix it later.”
• Get all punch-list items in writing on a “We Owe” or due-bill document signed by management with specific timelines.

If you’ve faced long service delays or a poor PDI at this location, add your voice for others’ benefit.

Patterns in Consumer Complaints at Camping World RV Sales — Billings, MT

Below are the dominant complaint themes that emerge when scanning recent 1- and 2-star feedback. You can verify these patterns by visiting the store’s Google profile and sorting by lowest ratings: Camping World RV Sales — Billings, MT Google Reviews.

Sales Pressure, Add-ons, and High-APR Financing

Many RV buyers report aggressive sales tactics at large national chains, including heavy emphasis on add-ons and warranties sold in the Finance & Insurance (F&I) office. For this Billings, MT location, low-star public reviews commonly describe:

• Unexpected add-ons at signing (e.g., paint/fabric protection, tire-and-wheel, interior sealants, key etching, accessories packs) that were not agreed to verbally.
• High interest rates via dealer-arranged financing even for qualified buyers—causing payments to be hundreds more per month than expected, sometimes offset by rate buydowns only if the buyer accepts specific costly add-ons.
• Extended service contracts and warranty upsells pitched as “must-have” for RV ownership. Some buyers later report difficulty getting claims approved or long wait times for covered repairs.

To mitigate risk:

• Secure your own financing pre-approval from a credit union before you shop.
• Decline add-ons you don’t want and do not sign if paperwork reflects charges you didn’t approve.
• Request full policy documents for any service contract before purchase and read what’s excluded.

Low-Ball Trade-Ins and Appraisal Swings

Multiple buyers across the chain complain that trade-in values can change late in the process, or be markedly below average private-party market pricing. At the Billings store, public comments echo this—advising shoppers to enter the dealership with independent market comps from RV valuation tools, forums, and marketplaces.

• Get written, binding trade quotes contingent only on a brief unit inspection.
• Shop your trade to more than one dealer and consider selling it privately if feasible.

Delivery Without Proper PDI (Pre-Delivery Inspection)

Low-star reviews commonly allege units leaving the lot with defects that a robust PDI should have caught—water leaks, slide alignment problems, non-functional appliances, missing parts, or dead house batteries. In some cases, charged “prep” or “PDI” fees did not correlate with a fully-tested RV at delivery.

• Insist on an on-site functional test of every component: slides, awnings, roof ACs, furnace, water heater, pumps, LP system, leveling jacks, battery charging (shore and tow vehicle), lights, outlets, GFCIs, and dump valves.
• Do your own water leak test (visual inspection after running water and with the unit washed or in rain) and inspect all exterior sealants.
• Document with photos/videos and keep a dated delivery checklist signed by a manager.

Title and Paperwork Delays

Several customers report delayed titles/registrations and corrected paperwork taking weeks after delivery. For Montana buyers or out-of-state purchasers, such delays can prevent registration, plate issuance, and insurance adjustments on time. Extended lag can also affect warranty start dates and resale plans.

• Do not finalize delivery until you see complete, accurate paperwork—including VIN, lienholder details, sales price, trade information, and all due-bill items.
• Clarify who files title and taxes (dealer or buyer) and the timeline for final paperwork to arrive.

Warranty Denials, Delayed Repairs, and Parts Shortages

In peak season, service departments often have long backlogs. At the Billings location, multiple low-star accounts describe warranty-eligible issues waiting weeks for diagnosis or parts. Customers routinely cite cancelled trips and repeated returns for the same unresolved problem.

• Expect a queue and plan for downtime if you rely on dealer service. Clarify turnaround time before authorizing work.
• Ask for triage for safety-related concerns (brakes, LP system, CO/propane leak, suspension/axles, electrical shorts).
• Maintain your own documentation with dates, emails, and photos to support warranty coverage timelines and escalations.

If you’ve been stuck waiting for months on a repair or part, help other shoppers by describing the timeline you experienced.

Service Quality and Technician Training

Recurring complaints at large chains include incomplete repairs, misdiagnoses, or damage introduced during service (e.g., scratches, broken trim, wiring left loose). At this Billings store, some reviewers allege that units were returned with the same issues or new defects. While any busy shop will have mistakes, the frequency in low-star reviews is a red flag for consumers who can’t afford repeat visits.

• Ask if your technician is RVIA/RVDA or factory-certified for your brand and component (e.g., Lippert, Norcold, Dometic, Truma).
• Request detailed work orders and photos of the diagnosis and repair steps.
• Perform a service walk-through before leaving the lot to confirm the fix.

Communication Breakdowns and Unreturned Calls

A frequent theme in low-star reviews is difficulty getting status updates—especially for warranty claims and parts ETAs. Cases include repeated voicemails without response, as well as confusion about who “owns” the issue (manufacturer vs. dealer).

• Establish a single point of contact in writing and ask for weekly status updates until completion.
• Escalate politely to a service manager or general manager if communications stall.

Discrepancies Between Advertised and Delivered Features

Some shoppers report differences between the advertised listing and the unit delivered—missing options, outdated photos, or pricing that increases due to add-ons disclosed late. Inconsistencies can also arise when units are moved between sister locations.

• Bring the written ad and compare line-by-line at delivery.
• Don’t accept “we’ll make it right later.” If a feature is missing, renegotiate or walk before signing.

Want to corroborate these patterns? Visit the Billings store’s Google reviews and sort by lowest ratings: See the newest 1-star feedback for Camping World RV Sales — Billings, MT.

Product and Safety Impact Analysis

Defects left unresolved can create immediate safety hazards and long-term financial risk:

• Propane leaks and appliance faults risk fire or carbon monoxide exposure. Ensure CO and LP detectors are working at delivery and at each service visit.
• Brake, axle, or tire issues can cause loss of control or blowouts—especially on heavy fifth wheels and toy haulers. Verify axle ratings match the unit, check tire age/load range, and confirm brake function before towing.
• Water intrusion compromises structural integrity, leads to mold, and can destroy resale value. Inspect roof, slides, windows, and underbelly for signs of leaks.
• Electrical shorts or improperly wired shore power can damage appliances and cause fires. Test GFCIs and breakers, and consider a surge protector with EMS.

To check for recalls or service bulletins affecting your specific coach or chassis, always run your VIN through official databases and ask the dealer to confirm open items. While recall databases are brand- and model-specific (not dealer-specific), you can start here and then refine by make/model/VIN: NHTSA recalls lookup. Dealers are obligated to perform recall repairs at no cost, but parts and scheduling can delay completion—get timelines in writing.

For a deeper dive into common RV safety traps and how to vet a unit at delivery, search this channel and watch multiple inspections of new and used rigs: Consumer safety checklists from Liz Amazing. Then search the channel for “Camping World Billings” or the brand you’re considering.

Legal and Regulatory Warnings

Based on recurring themes in public complaints, here are the legal frameworks that may come into play if problems arise:

• FTC Act and State UDAP Laws: Misrepresentations, deceptive omissions, or unfair practices can violate the Federal Trade Commission Act and state Unfair and Deceptive Acts and Practices statutes. In Montana, the Montana Unfair Trade Practices and Consumer Protection Act (Mont. Code Ann. § 30-14-101 et seq.) is enforced by the Attorney General’s Office of Consumer Protection. File complaints and learn your rights here: Montana Office of Consumer Protection and FTC ReportFraud.
• Magnuson-Moss Warranty Act: Governs consumer warranties and prohibits deceptive warranty practices. If a written warranty applies (manufacturer or service contract), the seller and warrantor must honor its terms. Learn more: FTC guide to Magnuson-Moss.
• Truth in Lending Act (TILA): Requires accurate disclosure of APR, finance charges, and credit terms. If your financing paperwork is inaccurate or incomplete, that’s a serious issue. Overview: CFPB TILA resources.
• NHTSA Recall Obligations: Safety recalls must be addressed at no cost to the owner. Confirm your VIN status and document dealer communications. Search: NHTSA Recalls.

If you believe you encountered deceptive practices or unresolved warranty issues, preserve all contracts, work orders, texts, and emails. Consider sending a formal demand letter before escalating to state or federal authorities.

How to Verify and Research Further: One-Click Searches

Use these ready-made searches to explore complaints, discussions, and ratings tied to this specific location. Replace “Issues” with “Problems” or “Complaints” if you want to broaden your scan.

• YouTube: Camping World RV Sales Billings MT Issues
• Google: Camping World RV Sales Billings MT Issues
• BBB: Camping World RV Sales Billings MT Issues
• Reddit r/RVLiving: Camping World RV Sales Billings MT Issues
• Reddit r/GoRVing: Camping World RV Sales Billings MT Issues
• Reddit r/rvs: Camping World RV Sales Billings MT Issues
• NHTSA Recalls: Camping World RV Sales Billings MT Issues
• RVInsider: Camping World RV Sales Billings MT Issues
• Good Sam Community: Camping World RV Sales Billings MT Issues

Also check general review aggregators like PissedConsumer (search for “Camping World Billings MT” on the site): PissedConsumer review browser, and use RV-focused forums like RVForums.com, RVForum.net, and RVUSA Forum (search for “Camping World RV Sales Billings MT Issues”).

If you’ve uncovered additional resources or threads about this store, drop your research tips for other shoppers.

Where the Store May Be Improving

Even in a largely negative review landscape, some consumers report individual staff who try to solve problems or make things right—waiving certain fees, expediting parts, or offering goodwill repairs. Occasional positive experiences also note successful warranty work or prompt delivery when the unit was in-stock and prepped. These anecdotes suggest improvement is possible when management is engaged and communication is consistent.

That said, the weight of low-star feedback for this Billings location emphasizes ongoing issues with delivery quality, upsells, and service timelines—meaning improvements may be uneven or dependent on the specific team member you work with.

For more context on protecting yourself regardless of the store, see: Liz Amazing’s RV buyer protection deep-dives and search her channel for “inspection,” “PDI,” and “warranty.”

Action Plan: How to Buy Safely at Camping World RV Sales — Billings, MT (or Not at All)

• Third-party inspection is non-negotiable. Find a local pro: RV Inspectors near me. If the store refuses, walk.
• Bring your own financing. Secure a credit union pre-approval to benchmark APR and protect against “payment packing.”
• Refuse unwanted add-ons. Have the sales manager print a clean buyer’s order. If the finance menu contains pre-checked products, ask that they be removed.
• Scrutinize the PDI. Operate every system during daylight and on shore power and propane. Record video of all functions.
• Demand a written due-bill (We Owe). Any missing items, parts, or issues must be listed with completion dates and signatures.
• Check titles and VINs twice. Confirm lienholder correctly listed, payoff/trade data accurate, and all pages initialed.
• Confirm warranty start dates. Keep your purchase date and delivery date records in case coverage disputes arise later.
• Get everything in writing. Verbal promises tend to evaporate. Email after every call summarizing what was said.
• Consider alternatives. If timelines slip or pricing shifts, be ready to walk and shop other dealers or factory-direct options.

Thinking about buying here? Ask past customers what they wish they knew before they signed.

Why Upsells and “Protection” Packages Deserve Extra Scrutiny

It’s common at large RV dealerships to see bundled “prep,” “protection,” and “package” fees added near the end of the deal. Some are pure profit, while others provide limited value compared to what a skilled mobile technician or local shop might charge for the same services.

• Extended Service Contracts: Read the full policy, not just the brochure. Many exclude seals, water intrusion, cosmetic damage, and wear-and-tear. Claims can be denied for “pre-existing” conditions if defects are found shortly after purchase.
• Coatings/Etchings: Paint, fabric, or interior protectants are often marked up substantially. Independent detailers can provide similar services for far less.
• “Prep” or “PDI” Fees: Verify what line-items are included. You should see evidence of real testing and adjustments, not just a fee.

For balanced perspectives on which add-ons are worth it (and which aren’t), search deep-dive buyer guides and independent creators like Liz Amazing’s RV buyer education. She regularly dissects contracts and PDI checklists to help consumers avoid costly mistakes.

Objectivity Note

Every dealership can have both satisfied and dissatisfied customers. While the bulk of low-star public feedback for Camping World RV Sales — Billings, MT points to preventable delivery and service missteps, there are also reports of friendly staff and successful purchases. Consumers should weigh the risk indicators in this report, verify them via the Google reviews link, and—most importantly—create leverage by hiring an independent inspector and getting every promise in writing.

Disagree with this assessment or have additional data? Share specifics that future shoppers can verify.

Final Assessment

Publicly available feedback for Camping World RV Sales — Billings, MT highlights serious, recurring issues common to large-chain RV dealerships: high-pressure add-ons and financing, inconsistent appraisals, incomplete PDIs with units leaving the lot unready, slow or ineffective warranty service, and communication lapses. The consequences aren’t just inconvenient—buyers report cancelled trips, prolonged shop time, potential safety hazards, and higher-than-expected ownership costs.

Buying an RV can be a great experience when expectations and execution match. To make that happen, insist on a third-party inspection before closing, verify paperwork line-by-line, decline add-ons you don’t want, and hold the store to a written due-bill with clear timelines. If you encounter resistance or red flags, consider shopping elsewhere. You can validate current sentiment and specifics by reviewing the lowest-rated Google comments here: Camping World RV Sales — Billings, MT reviews.

Based on the concentration and severity of consumer complaints, we do not recommend purchasing from this location without extraordinary precautions. In many cases, shoppers may be better served by comparing multiple dealerships—ideally smaller, service-focused stores with transparent PDIs and flexible third-party inspection policies—before committing to a deal.

Join the Conversation

What was your experience at Camping World RV Sales — Billings, MT? Were your delivery and service timelines met? What would you warn (or praise) for future buyers? Add your detailed, verifiable account below so other RV shoppers can benefit.