Camping World RV Sales – Churchville, NY Exposed: PDI misses, upsell pressure & months-long repairs

Introduction and context for Camping World RV Sales — Churchville, NY

AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales in Churchville, NY operates as part of Camping World Holdings, a large national RV dealership chain closely associated with the Good Sam brand. The Churchville store serves greater Rochester and Western New York buyers and service customers. Its national affiliation brings scale, inventory, and financing options—but also a well-documented pattern of consumer complaints about sales pressure, after-sale support, and service delays that appear repeatedly across public platforms, including this location’s Google Business profile.

Before proceeding, we strongly encourage you to review the most recent, lowest-rated public reviews for the Churchville store yourself. Use the dealership’s Google Business profile and sort reviews by “Lowest rating” to see the most up-to-date concerns directly from customers: Google reviews for Camping World RV Sales — Churchville, NY. If you’ve purchased from or been serviced by this store, what happened to you? Tell other shoppers what you experienced.

Independent owner communities you should check (unfiltered feedback): While we do not link directly to Facebook, model-specific owner groups often surface recurring defects and dealership service patterns faster than anywhere else. Use these Google searches to locate active brand groups or forums you care about:

• Search Grand Design owner Facebook groups and forums
• Search Keystone owner Facebook groups and forums
• Search Forest River owner Facebook groups and forums

We also recommend exploring investigative consumer videos and dealership spotlights. Creator Liz Amazing offers practical, blunt RV industry guidance—search her channel for the dealer you’re considering: Liz Amazing’s consumer-focused RV industry channel.

Before you buy: a third-party RV inspection is your leverage

Across large dealer groups, including Camping World, a recurring theme is customers taking delivery of units with defects that should have been caught during the Pre-Delivery Inspection (PDI). Many public complaints involve leaks, appliances not functioning, slideout alignment, trim and sealant defects, soft floors, and electrical or propane issues found only after delivery. Once the contract is signed, your leverage plummets—customers report being pushed to the back of the service queue, sometimes waiting weeks or months while prime camping season slips away. Some reviewers describe canceled trips and a cascade of unexpected lodging, storage, or towing expenses.

• Hire a certified third-party RV inspector before you sign anything or transfer funds. Search locally: find RV inspectors near me.
• Make the sale contingent on a clean, documented inspection including moisture readings, undercarriage, roof membrane, all appliances, slide systems, and full utility checks.
• If a dealer won’t allow a third-party inspection on their lot or at a nearby site, walk away. That is a major red flag.
• Require a punch list of fixes and a signed “We Owe” prior to closing, with delivery conditioned on completion—not just promises.

To see how shoppers are learning to protect themselves, browse industry watchdog content and how-to walk-throughs: investigations and buying checklists from Liz Amazing. And if you’ve had success or difficulty arranging an independent inspection at the Churchville store, add your story for other buyers.

Patterns in consumer complaints at the Churchville, NY store

Below is a synthesis of recurring, verifiable themes that appear in multiple public reviews and forum posts about Camping World RV Sales locations, including Churchville. For the most direct evidence, read the store’s lowest-rated Google reviews: Camping World RV Sales — Churchville, NY reviews (sort by “Lowest”). Consider these categories an investigative roadmap; they are the areas most often linked to expensive post-sale headaches.

High-pressure sales, add-ons, and questionable upsells

Consumers frequently report aggressive presentation of extended warranties, paint/fabric protection, undercoating, sealant or “environmental” packages, tire/wheel bundles, and roadside plans. Buyers often discover these add-ons increase the out-the-door price or loan principal significantly and can be difficult to cancel. Some shoppers allege that low advertised prices are used to draw them in, then non-optional “fees” or protection plans appear during finance paperwork.

• Financing warnings: Reports of higher-than-expected interest rates or last-minute lender changes are common industry-wide. Always get pre-approved through your bank or credit union and insist that the dealer matches or beats the rate without added products.
• Warranty reality check: Many third-party service contracts exclude common failure modes or require lengthy approval processes. Ask for the full contract booklet in advance and read the exclusions line-by-line.
• Good Sam add-ons: Being a national affiliate doesn’t guarantee service priority. “Membership” benefits don’t necessarily resolve dealer-specific repair backlogs.

For impartial education on upsells, see independent advocates: videos exposing RV upselling tactics. And if you encountered unexpected products or fees at the Churchville desk, what were you offered and what did you accept?

Low-ball trade-in offers and pricing discrepancies

Multiple complaints at large chains center on trade valuations that drop when the buyer is already invested in the deal. Some Churchville reviews (see Google link above) describe different numbers over the phone versus in-person, surprise deductions for “reconditioning,” or heavy penalties for minor cosmetic items. The result: customers feel trapped between sunk time and an RV they now want to take home.

• Get multiple trade quotes in writing—ideally from non-affiliated dealers or “buy my RV” services—so you can benchmark any offer.
• Never rely on verbal promises. If the finance worksheet or purchase agreement doesn’t match what was discussed, do not sign.

Delayed titles, registration, and paperwork problems

Public complaints include titles mailed late, temporary tags expiring, or missing lien releases on trade-ins. That puts buyers in legal limbo and can complicate insurance or resale. If you see paperwork delays in the Churchville reviews (sort by lowest rating), take note—this issue can cost time and money.

• In New York, dealers must comply with title and registration rules. Escalate persistent delays to the New York Attorney General’s consumer complaint office.
• For interstate purchases or out-of-state buyers, confirm who is responsible for tax, tag, and title and get target timelines in writing.

Service department backlogs and incomplete repairs

One of the strongest themes at large chains: long waits for diagnosis and parts, poor status communication, and units sitting for weeks or months. Customers at various Camping World locations report canceled camping plans and storage or loan costs accumulating while rigs are in the service lot. Churchville reviews reference similar frustrations—verify by reading the most recent 1- and 2-star entries via the Google link above.

• Magnuson-Moss Warranty Act: If a warranty repair is unreasonably delayed, you may have federal rights. Keep a meticulous paper trail of work orders and communications.
• Practical protection: If problems appear after delivery, submit a written punch list immediately and set a firm timeline. If you must leave the rig, remove valuables and photograph the unit’s condition.

PDI quality issues and undisclosed defects at delivery

Customers routinely report issues discovered right after pickup: water intrusion, loose plumbing, GFCI trips, trim falling off, slide rub marks, malfunctioning ACs, or misaligned doors. These failures point to rushed or incomplete PDIs. Churchville buyers have publicly shared similar stories—again, check the most recent low-star reviews.

• Do a half-day driveway camp on the lot. Run every system on shore, generator, and battery. Pressurize plumbing and watch for leaks. Inspect roof and seals carefully.
• Do not accept “we’ll fix it after you take it home.” Your leverage is highest before funds transfer.

Used RV condition disputes and “as-is” pitfalls

Some buyers allege that advertised “fully inspected” used units later revealed soft floors, delamination, roof issues, or appliance failures. “As-is” disclaimers can severely limit recourse. Ask your independent inspector to perform moisture mapping, check for previous repairs, and document everything in writing.

Communication breakdowns and unreturned calls

Multiple reviews cite unreturned messages from sales or service, or confusion over which advisor owns a ticket. This compounds frustration during already long repair timelines. When possible, consolidate to one point of contact and ask for agreed-upon callback schedules.

Refunds and cancellations

Some consumers who place deposits report difficulty cancelling when conditions change. Clarify in writing whether deposits are refundable, under what conditions, and how long refunds take to process.

Where to verify and research further (evidence links and search tools)

Use the following research links to validate the themes above and to uncover additional, verifiable details about Camping World RV Sales — Churchville, NY. Replace “Issues/Problems/Complaints” as needed to narrow your search focus. Each link is preformatted to help you search specifically for this location.

• YouTube videos on Camping World RV Sales Churchville NY Issues
• Google search: Camping World RV Sales Churchville NY Problems
• Better Business Bureau search for Camping World RV Sales Churchville NY
• Reddit r/RVLiving: Camping World RV Sales Churchville NY Issues
• Reddit r/GoRVing: Camping World RV Sales Churchville NY Issues
• Reddit r/rvs: Camping World RV Sales Churchville NY Issues
• PissedConsumer (search manually for “Camping World Churchville NY”)
• NHTSA recalls portal (use the search to check brands/models you’re considering)
• RVForums.com (use the forum search for “Camping World Churchville NY”)
• RVForum.net (search for dealer-specific threads)
• RVUSA Forum (use search for dealer issues)
• RVInsider.com search for Camping World RV Sales Churchville NY Issues
• Good Sam Community search: Camping World RV Sales Churchville NY Issues
• Facebook RV brand groups (example: Grand Design) — repeat with any brand you’re considering.

Legal and regulatory warnings for Churchville buyers

While most RV purchases resolve without legal disputes, the combination of complex products and inconsistent service performance can create exposure for both consumers and dealers. The patterns described above—if verified in your case—may implicate the following legal frameworks:

• Federal warranty rights: The Magnuson-Moss Warranty Act prohibits deceptive warranty practices and provides remedies for warranty breaches. Keep comprehensive records of repair attempts and downtime.
• Deceptive practices: The FTC Act Section 5 bars unfair or deceptive acts or practices. Misrepresentations about pricing, add-ons, or service timelines can trigger scrutiny. See the FTC business guidance library for the standards dealers are expected to meet.
• Truth in Lending Act (TILA): Finance documents must accurately disclose the cost of credit. If rates or terms differ from what was presented, compare your signed Truth-in-Lending disclosures to prior quotes.
• New York consumer protections: Use the NY Attorney General consumer complaint portal for unresolved disputes, suspected deception, or persistent non-responsiveness on titles or promised repairs.
• Recall obligations and safety defects: Safety defects must be addressed promptly. Check NHTSA for open recalls on your exact VIN and components: NHTSA Recall Lookup. Document dealer responses if you are told to “wait for parts” for extended periods on safety items.

If you believe you were sold an RV with concealed defects, or your unit has been sidelined for weeks due to warranty delays, consult a consumer protection attorney experienced in RV cases. Even a brief consultation can clarify your options under federal and New York law. And if you’ve taken action already with this dealership, what steps helped move your case forward?

Product and safety impact analysis: real-world risks

RVs are rolling tiny homes with propane, 120V AC, 12V DC, water and waste systems, and heavy, moving components. When dealers rush inspections or under-resource service departments, defects migrate from “annoying” to dangerous:

• Water intrusion and mold: Poor sealing or roof prep can cause hidden rot and structural damage. Mold exposure is a health hazard and devalues the unit significantly.
• Propane and electrical faults: Leaky fittings, defective regulators, or miswired circuits can cause fires or carbon monoxide risk. Always carry a CO/propane detector and test before sleeping in the unit.
• Brakes, axles, and tires: Improper torquing, under-spec’d tires, or unaddressed recalls can cause blowouts or loss of control. Confirm all chassis recalls are closed; start here: NHTSA VIN recall look-up.
• Slideouts and structural issues: Misalignments can damage floors and seals, leading to leaks and unsafe operation.

When a dealership cannot or will not promptly address these hazards, customers face a double loss: unsafe equipment and months of lost use. That’s why a pre-purchase independent inspection and a “don’t close until fixed” stance are so critical. Search local inspectors: RV inspectors near me.

How to protect yourself at Camping World Churchville

• Demand transparency: Ask for a line-item, out-the-door price quote in writing. Decline any add-ons you don’t want; don’t be rushed in F&I.
• Third-party inspection: Hire your own inspector and tie closing to repairs completed. If refused, walk.
• PDI checklist: Test every system with the technician present. Run water, fill tanks, operate slides, heat/AC, awnings, lights, and all appliances. Photograph everything.
• Paperwork: Confirm how and when the title will be delivered. Keep copies of all promises (email is best). Insist on a signed “We Owe.”
• Financing control: Arrive with a pre-approval. Compare APRs and total loan amounts. Watch for add-on products rolled into the loan.
• Trade-in protection: Get multiple outside quotes. Be prepared to sell privately if the offer changes at the last minute.
• Service contingency: Ask about service capacity, average turnaround times, and priority scheduling for newly sold units. Get names and direct contacts.
• Escalation: If you encounter resistance, ask for the General Manager and Service Director. Keep written logs of dates, names, and commitments.

If you used these steps at the Churchville store, what worked and what didn’t? Share practical tips for your neighbors.

Objectivity check: any positives or improvements?

Even at stores with many negative reviews, some customers do report smooth transactions or helpful staff. Positive comments often mention a particular salesperson or technician who went the extra mile. Management responses appear on some public platforms, indicating attempts to address grievances. However, the volume and nature of low-star reviews—particularly around PDI misses, service backlogs, and upsell pressure—suggest persistent structural challenges. That’s why your process and pre-purchase safeguards matter more than any one employee interaction.

Key issues summarized for Churchville, NY shoppers

• PDI quality: Treat it as unproven until an independent expert verifies your unit.
• Service delays: Expect queues. If you can’t afford downtime, negotiate remedies in writing before purchase.
• Finance and upsells: Bring a pre-approval; decline add-ons you don’t need. Scrutinize paperwork for non-optional fees.
• Title/paperwork: Establish timelines and escalation paths for delays.
• Trade-in: Shop your trade elsewhere to avoid last-minute value drops.

For a deeper dive into dealership tactics and consumer rights, browse community resources and investigative breakdowns: watch buyer protection guides from Liz Amazing. And don’t forget to validate first-hand experiences from this store by reading its lowest-rated reviews here: Camping World RV Sales — Churchville, NY on Google.

What to do if things go wrong

• Document immediately: Photos, videos, repair orders, and written timelines.
• Escalate locally: Service Advisor → Service Manager → General Manager. Send follow-ups by email.
• Escalate externally: File with the NY Attorney General, BBB, and if safety-related, the NHTSA safety complaint portal.
• Warranty leverage: If a warranty repair is repeatedly unsuccessful or unreasonably delayed, consult an attorney about claims under the Magnuson-Moss Warranty Act.

Final verdict: Camping World RV Sales — Churchville, NY

Based on a synthesis of public complaints and recurring patterns typical of large-chain RV retailers—many of which appear in low-star reviews for this specific Churchville location—the primary risks are: defects missed during PDI, pressure to accept expensive add-ons, financing surprises, delayed paperwork, and protracted service timelines. None of these are uniquely inevitable, but they’re common enough to warrant robust buyer safeguards, especially an independent inspection and firm, written delivery conditions.

Recommendation: Unless this dealership demonstrates, in writing, that it will support a third-party inspection, complete all punch-list items before closing, and provide clear timelines for paperwork and service, we do not recommend proceeding here. Consider comparing offers—and service capacity—at competing RV dealers in Western New York before committing.

If you’ve bought from Camping World Churchville recently, how did it go? Did the store honor written promises and timelines? Post your experience for other shoppers.

Comments and owner evidence

Your first-hand experience is invaluable to other RV shoppers in Rochester and Western New York. What went right? What went wrong? Did this dealership allow a third-party inspection? Were repairs completed on time? Add your detailed review here so fellow buyers can make an informed decision.