Camping World RV Sales- Concord, NC Exposed: Pressure Sales, Hidden Add-Ons, High APRs, Title Delays

(Serious Concern)

Independent inspections are the best leverage buyers have before signing. Many complaints at high-volume dealerships involve defects that could have been spotted with a thorough pre-delivery inspection (PDI) by an independent, certified RV inspector. If the dealer does not allow a third-party inspection on-site prior to purchase, that is a major red flag—walk away. You can find local options here: Search: “RV Inspectors near me”. Schedule the inspection before taking possession; once the sale is closed, many buyers report being “pushed to the back of the line” for repairs, with rigs sitting for weeks or months. Cancelled camping trips and lost deposits at campgrounds are common consequences.

(Serious Concern)

Multiple recent low-star reviews describe aggressive sales tactics, including bundling or pushing add-ons such as fabric protection, tire/wheel packages, “lifetime” maintenance, gap coverage, and extended service plans. Consumers report feeling rushed during closing and sometimes discovering optional coverages added to paperwork without clear consent or line-item explanation. Upsells also appear during service visits, where customers allege being encouraged to approve additional work without transparent diagnostic justification. Cross-check the Concord location’s reviews and sort by worst rating to see recurring patterns: Concord, NC Google Reviews.

(Serious Concern)

Consumers frequently report higher-than-expected interest rates, limited rate shopping, or confusion over final finance terms. Complaints also mention credit checks performed earlier than agreed. Buyers should obtain pre-approvals from multiple lenders before setting foot in the showroom and insist on a clean, line-by-line finance disclosure. Decline any products you don’t need, and ask for an out-the-door price without add-ons. If the finance office cannot or will not provide a simple itemization, pause the deal and consider walking.

(Moderate Concern)

Low-ball trade-in valuations are a frequent complaint across RV dealerships, and Concord customers echo that pattern. Several owners report valuations far below market or sudden, unexplained changes in trade value late in the process. Come armed with multiple written offers (e.g., national resellers, local dealers) and evidence of private sale market values. If your trade value suddenly shifts after you’ve spent hours negotiating, that’s a sign to step back and reassess.

(Serious Concern)

Reviewers cite rigs delivered with unresolved defects—leaks, non-functioning appliances, slides out of adjustment, cosmetic defects, or missing parts. Some report arriving for pickup only to find units not ready, with promised repairs incomplete. A third-party inspection prior to signing can dramatically reduce the risk. If defects are found, get every item in writing on a “We Owe” or Due Bill with completion dates. Do not accept verbal assurances.

(Serious Concern)

Delayed registration or missing title paperwork can strand owners with expiring temporary tags and insurance complications. Multiple Concord reviews describe long waits for tags or permanent plates and poor communication while waiting. North Carolina dealers must process title/registration promptly; prolonged delays can be escalated to the NC DMV or the Attorney General if not resolved. Keep copies of all paperwork, and set calendar reminders to follow up regularly.

(Serious Concern)

Extended service lead times are a dominant theme in low-star reviews—weeks to schedule, weeks waiting for parts, and limited status updates. Some customers report units sitting on the lot with minimal progress while trips are cancelled. If you depend on a single dealer for post-sale care, you may face long downtimes. Before buying, ask for real service throughput data: average cycle time, number of certified techs, and current queue length. Consider independent mobile RV technicians for faster triage when possible.

(Moderate Concern)

Complaints indicate confusion over what’s covered under manufacturer warranty versus extended service contracts. Some report denied claims or delays requiring multiple approvals. Extended plans sold at closing may include exclusions or deductibles that surprise owners later. Read all service contract fine print, ask for a sample contract before buying, and verify the claims process timeline. If you already purchased a service plan, ask how to cancel within any applicable rescission period and how refunds are calculated.

(Serious Concern)

Multiple dissatisfied customers report repairs that didn’t fix root problems, or issues reappearing soon after pickup. Examples include water intrusion returning, slide malfunctions recurring, or soft floors not fully addressed. Poor workmanship can significantly devalue an RV and increase risk of long-term structural damage. Document defects with photos/video before and after service. If a repair fails, escalate in writing to management and the manufacturer simultaneously, including dates, work orders, and technician notes.

(Moderate Concern)

Owners report long waits for factory parts and limited communication on ETAs. While parts constraints affect the entire industry, it is reasonable to expect proactive updates, target timelines, and alternatives (e.g., approved cross-references). Keep written logs of promised dates and follow-ups. If the unit is inoperable, ask whether temporary fixes or loaner options exist.

(Moderate Concern)

Some reviewers describe differences between advertised features and what was delivered (e.g., missing accessories, different decor packages, or smaller components). Document the online listing via screenshots and save the printed spec sheet. Before signing, physically verify each promised feature and confirm serial numbers for major appliances.

(Moderate Concern)

Complaints include difficulty obtaining deposit refunds or resolving items listed on “We Owe” addendums. If the dealership misses promised dates or refuses to fulfill written items, escalate to a general manager in writing and set a clear deadline. Consider involving your credit card issuer for deposit disputes if terms were not honored.

(Moderate Concern)

Multiple reviewers describe inconsistent staff knowledge and turnover. High turnover can impact continuity in sales, finance, and service communications. Keep all conversations in writing and ask for a single point of contact to avoid “he said, she said” gaps when employees change.

(Serious Concern)

Consumer complaints about sales tactics, financing, warranties, and safety repairs can trigger exposure under multiple laws and agencies:

• Unfair/deceptive practices: The Federal Trade Commission prohibits unfair or deceptive acts or practices. See the FTC’s consumer protection framework: FTC rules and guidance.
• Warranty rights: The Magnuson–Moss Warranty Act requires clear disclosure of warranty terms and prohibits deceptive warranty practices. If warranty or service contract promises are misrepresented, this law may apply.
• Financing transparency: The Truth in Lending Act (TILA) and related regulations require clear disclosure of APR, finance charges, and terms. If financing terms are unclear or misrepresented, consumers can raise TILA concerns.
• North Carolina protections: The NC Unfair and Deceptive Trade Practices Act (UDTPA) bars unfair or deceptive conduct in commerce. Repeat failures to deliver contracted services, misleading advertising, or improper add-on sales tactics may implicate UDTPA. Consumers can report issues to the NC Department of Justice (Attorney General).
• Title and registration: North Carolina law requires dealers to process title and registration in a timely manner. Lengthy and unexplained delays may be unlawful and can be reported to the NC DMV and Attorney General.
• Safety and recalls: Safety defects, ignored recalls, or improper repairs can be reported to the National Highway Traffic Safety Administration (NHTSA). Search recalls and file complaints here: NHTSA Recalls.

If you encounter significant issues at this location, document everything and consider filing complaints with the Better Business Bureau, the NC Attorney General, and NHTSA for safety matters. You can also seek private legal counsel for UDTPA or contract claims. If you have a Concord-specific complaint, share it below to inform others.

(Serious Concern)

Service-quality concerns and unresolved defects have real-world safety and financial consequences. Reported issues around water leaks, electrical faults, propane system concerns, and brake or axle problems can escalate into serious hazards if unresolved. Water intrusion leads to rot, mold, delamination, and structural failure—repairs can exceed thousands of dollars and significantly diminish resale value. Electrical miswiring risks fire. Slide misalignment can cause mechanical damage and dangerous in-transit deployment.

(Moderate Concern)

Warranty and parts delays extend downtime and compound financial losses: campsite cancellation fees, storage costs, alternative lodging, and missed time off. When service departments under-communicate, owners lose the chance to mitigate issues early. A robust pre-purchase inspection, careful delivery-day walk-through, and prompt punch-list resolution are vital. For broader recall visibility, use NHTSA’s tools and ensure every VIN is checked before delivery. You can start recall research here: NHTSA Vehicle Recalls.

(Moderate Concern)

High-volume RV retail can incentivize speed over precision. Sales teams often focus on monthly targets, while service departments juggle warranty rules, parts backlogs, and seasonal demand spikes. When turnover and training gaps meet complex RV systems (plumbing, electrical, slide mechanisms, chassis components), unresolved defects and miscommunications multiply. Extended service contracts can create additional friction if owners believe coverage is broader than the fine print allows. These systemic pressures do not excuse poor outcomes, but they help explain why patterns repeat across time and locations.

(Moderate Concern)

Not every experience at the Concord location is negative. Some buyers report friendly sales reps, quick delivery on in-stock models, and warranty issues handled successfully. A few service customers mention helpful advisors and satisfactory repairs once parts arrived. These outliers demonstrate that good outcomes are possible. Still, the weight of recent low-star reviews suggests that buyers should proceed cautiously and build safeguards into the process: independent inspections, firm written promises (with dates), and outside financing benchmarks. For practical shopping tips, search for the dealer or brand on Liz Amazing’s consumer advocacy channel.