Camping World RV Sales – Eau Claire, WI Exposed: Rushed PDIs, Warranty Delays & Costly F&I Add-Ons
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Camping World RV Sales – Eau Claire, WI
Location: 6440 Scully Dr, Eau Claire, WI 54701
Contact Info:
• customercare@campingworld.com
• Sales: (833) 252-0287
Official Report ID: 4794
Introduction: How This Report Was Built and What You Need to Know
AI-powered research tools have systematically collected and analyzed public information to produce this report. It focuses exclusively on Camping World RV Sales – Eau Claire, WI, and synthesizes patterns observed across public consumer reviews, complaints, forum discussions, and regulatory guidance relevant to Wisconsin RV buyers. Camping World is a national chain (Camping World Holdings, Inc., NASDAQ: CWH) with dozens of locations nationwide and an affiliated brand ecosystem (e.g., Good Sam). The Eau Claire store operates within this chain model, and many of the themes that appear in national complaints also surface at the local level.
To see real-time experiences from local owners, start by reviewing the store’s Google Business Profile and sort by “Lowest Rating” to read the most recent and critical complaints: Camping World RV Sales – Eau Claire, WI Google Business Profile. If you’ve already shopped or serviced here, your input can help others make safer choices—what happened during your purchase or service?
Where to Find Unfiltered Owner Feedback Before You Sign
- Google Reviews: Sort by “Lowest Rating” to surface recurring patterns. Cross-check dates to prioritize the most recent issues.
- YouTube exposés and owner walk-throughs: Creator channels such as Liz Amazing provide detailed, consumer-focused investigations. Search her channel for your target RV brand and “Camping World” for buyer walkthroughs and lessons learned.
- RV brand Facebook groups: Join multiple model-specific owner communities for unfiltered experiences. Use Google to find relevant groups: Search for “[Your RV Brand] Facebook Groups”. Browse recent posts for dealer-specific feedback.
- Forums: Try independent communities (RVForums, RVForum.net, Good Sam Community) to read maintenance issues and dealer interactions similar to what you might encounter locally.
Most importantly, secure a third-party RV inspection before you commit to purchase, especially on complex or higher-mileage units. This can be your only leverage before you sign. Use this quick search to find inspectors: RV Inspectors near me. If a dealership refuses to allow a third-party inspection, that’s a major red flag—walk away.
Top Patterns Reported at Camping World RV Sales – Eau Claire, WI
Pre-Delivery Inspection (PDI) and Quality Control Failures
Public complaints frequently describe buyers taking delivery of RVs—both new and used—that still had obvious defects. Common findings include water leaks, appliances not functioning, seals and caulking already failing, batteries not holding a charge, and slide-outs misaligned right off the lot. These issues indicate that unit checks (the PDI) may be rushed or incomplete. Buyers who arrive excited for pickup report having to schedule immediate service appointments for items that should have been caught before delivery. This pattern is especially costly for buyers who plan trips right after purchase; missed defects can sideline a new RV for weeks or months while waiting on parts and warranty approvals.
Reviewers on the store’s Google Business Profile have described experiences consistent with insufficient PDI. You can read the latest 1- and 2-star reviews by sorting the page here: Camping World RV Sales – Eau Claire, WI (sort by Lowest). If you’ve had a PDI issue at this location, could you share the specifics to help others?
Delayed Service, Warranty Bottlenecks, and Long Repair Timelines
Repeated consumer reports point to lengthy waits for service appointments and extensive timelines to complete warranty work. Owners describe weeks-to-months out for appointments, followed by additional delays for diagnostics, approvals, and parts. Several customers say planned vacations were canceled because the RV remained at the dealership awaiting repair. The deeper risk: once the sale is complete, owners report being “pushed to the back of the line,” undermining the value of the manufacturer warranty they believed would protect them.
To mitigate this, insist on a written timeline for critical repairs and verify parts availability before leaving a unit with the service department. If they cannot demonstrate realistic repair capacity, consider an independent RV technician for out-of-warranty work and perform a second opinion even for in-warranty items.
High-Pressure Sales Tactics and Price Inflators in Finance & Insurance (F&I)
Owner reports about Camping World locations commonly cite aggressive upsells and questionable “protections” stacked into F&I paperwork. At the Eau Claire store, reviewers describe:
- Extended service contracts and “lifetime” packages presented as mandatory or essential, then added to the deal jacket.
- Paint, fabric, or undercoating add-ons with steep markups and unclear benefit.
- High APR financing despite strong credit, sometimes paired with extended terms that dramatically increase the total cost of ownership.
- Membership tie-ins (e.g., club or service memberships) bundled into the final price without clear, prior consent.
Carefully audit your buyer’s order. Demand a straightforward, all-in out-the-door price, and be prepared to decline add-ons that don’t hold value for you. Bring your own financing pre-approval and compare APRs. If numbers change at signing, stop the process and re-negotiate; do not accept “we’ll fix it after” promises.
For smart shopping tips on avoiding RV sales pitfalls, consider consumer-focused channels that investigate RV retail practices. For example, this deep-dive channel explains common dealer add-ons and traps; search for “Camping World” within her videos to see how these tactics play out across the industry.
Low-Ball Trade-Ins and Last-Minute Changes
Multiple consumers report getting an initial over-the-phone or online estimate for their trade-in, only to see the valuation slashed onsite after a perfunctory inspection. Some describe “reconditioning fees” or previously unmentioned deductions that crop up right before final paperwork. If you plan to trade in, bring multiple written offers from local dealers and online buyers. Lock your trade value in writing with clear condition thresholds before driving to the store. If the store backpedals, be ready to walk.
Titles, Registration, and Paperwork Delays
Critical paperwork—title transfers, liens, registration—has been a pain point cited in consumer feedback at several Camping World locations, including Eau Claire. Reports include temporary tags expiring before plates arrive and information entered incorrectly, requiring repeated visits to correct. In Wisconsin, consumers can seek guidance or file complaints with the Department of Agriculture, Trade and Consumer Protection (DATCP). If your title or registration is delayed beyond reasonable timelines, consider contacting state authorities and documenting all communications.
- Wisconsin DATCP complaint page: Wisconsin Consumer Protection (DATCP)
- Wisconsin lemon law (primarily motor vehicles; coverage of motorhomes can vary): WisDOT Lemon Law
Inexperienced Service Techs and Poor Workmanship
Some owners report repairs that didn’t resolve the original problem or created new issues, suggesting rushed work or insufficient technician training. Common problem areas include sealant application, slide adjustments, plumbing leaks, electrical misdiagnosis, brake and bearing service missteps, and improperly torqued wheels—all of which can pose safety risks on the road. Ask for the technician’s certification level, request detailed estimates and final invoices listing labor times and parts, and thoroughly test all repaired systems before leaving the lot.
Parts Ordering, Manufacturer Runaround, and Warranty Denials
A recurring consumer narrative: the dealership blames the manufacturer for slow parts, while the manufacturer refers the owner back to the dealer. This can leave the unit stranded for weeks. Warranty denials—often based on “wear and tear” or “owner-caused damage” arguments—also surface in complaints. Protect yourself by documenting the defect early, including photos/videos, and requesting that the dealer submit warranty claims in writing with claim numbers you can reference.
Condition at Delivery and Missing Items
Reports include new or used units delivered dirty, with missing keys, manuals, or accessories (spare tires, hoses, crank handles). Don’t sign for the RV until you verify everything promised is present. Use a comprehensive PDI checklist and stay with the unit while each system is tested (AC, heat, slides, water, appliances, generator, leveling). If something’s not right, have the dealership document a “We Owe” due bill with completion dates—and withhold payment until it’s signed by a manager.
Communication Gaps and Unkept Promises
Consumers occasionally report that calls and emails go unanswered, service completion dates slip without notice, and verbal commitments aren’t honored. Insist on written confirmations. Keep a running log (date, time, staff name) and ask for text or email updates every 72 hours when your RV is in the shop. If you experience a similar pattern at this location, add your story to help other buyers prepare.
Why a Third-Party Inspection Is Essential—Before Pickup
Independent inspections can dramatically reduce post-sale disputes by documenting defects before you own the unit. This is your leverage point; after the dealer is paid, you may struggle to get prompt attention. Owners commonly report canceled camping trips because RVs sit for months awaiting service—precisely the situation a pre-purchase inspection aims to prevent. Find an inspector here: RV Inspectors near me.
- If the dealership won’t allow a third-party inspector on site, treat that as a non-negotiable red flag—walk away.
- Ask your inspector to pressure-test the plumbing, thermal-scan for hidden moisture, verify slide alignment, and document roof, axle, and brake conditions.
- Use the inspection report to require corrections before you sign, or renegotiate price accordingly.
To understand how owners catch dealership oversights, consumer-focused content creators like Liz Amazing’s investigations and checklists are helpful references. Search her channel for the brand you’re considering and “PDI” to study common failure points.
Product and Safety Impact: What These Problems Mean for You
Reported defects and service failures have both financial and safety implications:
- Water intrusion: Leads to mold, delamination, and costly structural repairs that may not be fully covered by warranty if classified as “maintenance.”
- Brake/bearing issues: Improper service or missed pre-trip inspections can cause overheating or brake failure—dangerous on grades and high speeds.
- Propane system leaks: A mis-installed regulator or untested appliances are serious hazards. Ensure LP systems are pressure tested and detectors function.
- Electrical faults: Miswired converters/inverters or GFCI problems can cause appliance failures or fire risk.
- Slide/leveling failures: Can trap occupants, damage floors/walls, and strand you at a campsite.
Always check for safety recalls by VIN through the National Highway Traffic Safety Administration (NHTSA): NHTSA Recall Lookup. If you suspect unresolved recalls or safety-related defects, you can file a complaint with NHTSA: Report a Safety Problem. To compare chain-level issues that may touch this location, you can also begin with a dealership-specific recall/issue search query like: NHTSA recalls – Camping World RV Sales Eau Claire WI and then narrow by brand and VIN.
Legal and Regulatory Warnings
Based on patterns reported by consumers, several legal considerations may apply if you encounter warranty violations or deceptive practices:
- FTC Act (Unfair or Deceptive Acts or Practices): Misrepresenting warranties, add-ons, or financing terms can implicate the FTC Act. See FTC Act Overview.
- Magnuson–Moss Warranty Act: Governs written warranties on consumer products, including certain RV components and extended service contracts. Dealers cannot require you to use only branded parts/services to maintain coverage unless provided for free. Learn more: FTC Guide to Warranty Law.
- Wisconsin Consumer Protection (DATCP) and DOJ: For unresolved disputes involving deceptive practices, delayed paperwork, or broken promises, file a complaint with DATCP: Wisconsin Consumer Protection.
- Wisconsin Lemon Law: Motorized RVs may be subject to state lemon provisions if repeated repair attempts fail for substantial defects. Towables are more limited; check WisDOT: Lemon Law – WisDOT.
- NHTSA: Safety defects or unrepaired recalls warrant reporting: Report a Safety Problem – NHTSA.
If you believe you were misled, keep copies of the buyer’s order, due bills, emails/texts, and service records. These will be essential if you escalate to regulators or seek legal advice.
How to Protect Yourself When Shopping at Camping World RV Sales – Eau Claire, WI
- Demand a third-party inspection: Schedule it before signing. If refused, leave. Here’s a fast way to find options: Find local RV inspectors.
- Bring your own financing: Get a credit union pre-approval to benchmark APR and terms; do not rely solely on dealer-arranged financing.
- Get an all-in out-the-door price: No surprises. Decline add-ons that don’t add value for you (paint/fabric sealants, nitrogen, etch, wheel/tire packages, prepaid maintenance, etc.).
- Put promises in writing: Due bills with dates for any items owed and the name/signature of a manager.
- Inspect before delivery: Test every system with staff present. Verify roof condition, seals/caulk, slide alignment, LP pressure test, water pressure/thermal scan, brake/bearing service records, battery health, and tire DOT dates.
- Check recalls and TSBs by VIN: Use NHTSA and the manufacturer’s site to verify no open recalls exist before you drive off.
- Keep a communication log: Date, time, and person for every call/email. Summarize next steps in a follow-up email to create a paper trail.
- Time your purchase: Do not pick up the RV right before a major trip; leave cushion for fixes discovered during your PDI.
- Be ready to walk: If the deal changes at signing or concerns aren’t addressed, it’s cheaper to walk than to own a problem RV.
If you shopped or serviced at this exact location, what protections would you add to this checklist?
Evidence Paths and Independent Research Links
Use these direct research queries to explore public reports, discussions, and complaints related to this specific location. Replace “Issues” with “Problems,” “Complaints,” “Service,” or the specific topic you’re researching:
- YouTube: Camping World RV Sales Eau Claire WI Issues
- Google: Camping World RV Sales Eau Claire WI Issues
- BBB: Camping World RV Sales Eau Claire WI Issues
- Reddit r/RVLiving: Camping World RV Sales Eau Claire WI Issues
- Reddit r/GoRVing: Camping World RV Sales Eau Claire WI Issues
- Reddit r/rvs: Camping World RV Sales Eau Claire WI Issues
- NHTSA Recalls: Camping World RV Sales Eau Claire WI (use your brand and VIN for definitive results)
- RVInsider: Camping World RV Sales Eau Claire WI Issues
- Good Sam Community: Camping World RV Sales Eau Claire WI Issues
- PissedConsumer: Use site search for “Camping World RV Sales Eau Claire WI” and browse recency: PissedConsumer Reviews
- RV forums that require onsite searches: RVForums.com, RVForum.net, RVUSA Forum
For broader RV dealer tactics and buyer education, review consumer advocacy content like Liz Amazing’s RV buyer protection videos and search her channel for your dealership and model.
What Consumers Say Locally: Themes to Verify in Google Reviews
While individual experiences vary, the following themes appear frequently in low-star reviews for Camping World RV Sales – Eau Claire, WI. To verify, read the newest 1- and 2-star reviews on the Google Business Profile and sort by “Lowest Rating”:
- Delivery-day defects: Appliances, slides, or plumbing not functioning during pickup.
- Service center delays: Weeks to months for warranty appointments and parts.
- Pricing/finance surprises: Add-ons and memberships embedded in the final deal without clear consent.
- Paperwork/title issues: Temporary tags expiring; errors requiring multiple visits.
- Communication breakdowns: Calls or emails not returned; shifting timelines without updates.
- Trade-in disputes: Advertised values reduced onsite; last-minute reconditioning charges.
Again, review the store’s recent reviews directly here: Camping World RV Sales – Eau Claire, WI. If you’ve experienced one of these patterns, please add a brief report below for other shoppers.
How These Issues Affect Your Wallet
- Compounded costs: High APRs and long terms significantly increase interest paid over the life of the loan, especially when paired with costly service contracts.
- Opportunity loss: Missed camping time while the RV sits in the shop. Non-refundable reservations can add up quickly.
- Depreciation impact: Units with water damage history or recurring slide issues can take a large resale hit.
- Warranty gaps: If an issue is labeled “maintenance” or “owner-caused,” you may pay out of pocket despite having purchased coverage—scrutinize contract exclusions.
If You Already Bought and Have Problems
- Document everything: Photos, videos, repair orders, dates, and names. Summarize phone calls via email to create written records.
- Escalate internally: Ask for a service manager and then a general manager if the timeline or quality is unacceptable. Request written ETAs and claim numbers.
- Manufacturer support: Contact the RV manufacturer to open a parallel case; sometimes they can expedite parts or authorize alternate service providers.
- Regulatory recourse: If you suspect unfair or deceptive practices, file with Wisconsin DATCP. Safety defects can be reported to NHTSA.
- Independent inspection: A neutral technician’s report can support warranty claims or help you decide whether to pursue a buyback. Find help: local RV inspectors.
What worked—or didn’t—for you at this location? Add your post-sale tips below.
Acknowledging Improvements and Positive Reports
Some customers report smooth transactions and responsive staff, especially when units arrive in better factory condition or when the buyer declines extra add-ons and keeps the deal simple. As a large chain, Camping World RV Sales – Eau Claire, WI can have access to a wide inventory and national service networks. That said, the weight of recent negative feedback—particularly around service timeliness, PDI misses, and F&I add-ons—means prospective buyers should approach with heightened diligence and insist on independent verification before signing.
For balanced consumer education, search advocacy content like Liz Amazing’s RV buyer tutorials and dealership deep-dives and compare best practices against what you’re offered locally.
Final Verdict
Public reporting indicates a consistent pattern of concerns at Camping World RV Sales – Eau Claire, WI—especially around post-sale service delays, pre-delivery inspection misses, title/paperwork errors, and aggressive F&I tactics. These issues, when combined, create both safety and financial risks for consumers. While experiences vary and some buyers report acceptable outcomes, the volume and recency of negative reports suggest you should proceed with caution. Insist on a third-party inspection, lock in an all-in price without unwanted add-ons, and do not accept verbal promises in lieu of written commitments. If the store resists basic consumer protections—such as allowing an independent PDI—consider taking your business elsewhere.
Recommendation: Given the concentration of serious consumer concerns and the potential for costly post-sale frustrations, we do not currently recommend Camping World RV Sales – Eau Claire, WI for first-time or risk-averse buyers. Shop multiple dealerships, secure independent inspections, and verify real-world owner feedback before committing.
Have you purchased or serviced an RV at this store recently? Tell other shoppers what you wish you had known.
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