Camping World RV Sales- New Braunfels, TX Exposed: Bait-and-Switch Pricing, Defects & Repair Delays

Introduction and Context

AI-powered research tools have systematically collected and analyzed public information to produce this report. This investigation focuses exclusively on Camping World RV Sales in New Braunfels, Texas (part of the national Camping World Holdings chain). Camping World is the largest RV dealership network in the United States with scores of locations, a large service footprint, and deep ties to Good Sam products. The New Braunfels store’s public reputation mirrors broader national patterns: many buyers praise friendly salespeople and large inventory, but a significant volume of recent low-star reviews describes aggressive sales tactics, delivery-day defects, lengthy service backlogs, paperwork delays, and frustration over warranty coverage and extended service plans.

To assess real-world customer experiences for this specific location, start with the dealership’s Google Business Profile, then sort by “Lowest rating” to read the most recent 1- and 2-star reports in full: Camping World RV Sales — New Braunfels, TX Google Business Profile.

Community Intelligence: Where to Hear Unfiltered Owner Stories

• Search and join multiple RV brand-specific Facebook groups for the exact model you’re considering. Use this Google search to find them: Find RV brand/model Facebook owner groups. These communities often contain real-time repair, warranty, and dealer feedback.
• Watch consumer-focused investigations on the RV industry by creators like Liz Amazing. Try searching her channel for dealer names, brands, and issues you’re researching:
  • Liz Amazing’s RV consumer watchdog channel
  • Investigative tips from Liz Amazing on avoiding RV buyer traps
  • Search Liz Amazing’s channel for your dealership and brand
• Please add your own experience to help other shoppers: What happened when you shopped or serviced here?

Critical Pre‑Purchase Advice: Insist on a Third‑Party Inspection

Before you sign anything, arrange a truly independent, third-party RV inspection. This is your strongest leverage point. After you take delivery, it becomes much harder to get quick attention—many consumers report RVs sitting at dealerships for weeks or months awaiting warranty parts and labor, causing canceled trips and ongoing payments for units they cannot use. If the dealer refuses to allow a third-party inspection on their lot, treat it as a major red flag and walk away.

• Find a qualified independent inspector near you with this search: RV Inspectors near me.
• Make the inspection a non-negotiable purchase contingency. If major issues are found, you can walk or renegotiate.
• Require that all promised repairs and parts be completed before final funding or delivery.
• Document every defect with photos, video, and a written inspection report.

We also recommend a post-repair re-inspection if the unit remains on-site for major fixes before pickup. Again: If the New Braunfels store will not allow a neutral inspection, that’s a strong signal to consider other options.

Patterns From Public Complaints at Camping World RV Sales — New Braunfels

The themes below synthesize common issues consumers say they experienced, as reflected in low-star public reviews and forum posts about this specific location. Use the Google Business Profile link above to validate each category in their most current form by sorting reviews by “Lowest rating.” We also provide research links later in this report so you can verify recurring claims across other platforms. If you’ve experienced similar or different issues, please add your story for fellow shoppers.

Sales Pressure, Pricing Discrepancies, and “Bait-and-Switch” Concerns

Recent low-star reviews for New Braunfels frequently describe heavy sales pressure and shifting numbers. Buyers report that advertised or initially quoted prices allegedly changed during paperwork, or that fees and add-ons emerged late in the process. Several reviewers characterize their experience as feeling rushed, with last-minute “must-have” packages or administrative charges appearing before signing.

• Watch for add-on fees that weren’t discussed upfront: prep, protection, freight, nitrogen, and “mandatory” accessory bundles.
• Get line-item pricing for everything. If the total changes, pause and request a full reconciliation before proceeding.
• If you encounter pricing that differs from what was advertised or quoted, take screenshots and walk away if discrepancies aren’t corrected.

Finance Office Upsells and High APRs

Many buyers say they felt steered into extended service contracts, paint/fabric protection, tire-and-wheel coverage, and credit life products—then later discovered that these add-ons ballooned the loan and APR. Reports describe long finance sessions, limited time to review contracts, and difficulty removing optional coverages that were presented as necessary or already included.

• Bring your own pre-approval to compare APRs and see whether the dealer’s rate is competitive.
• Ask for all optional products to be zeroed out so you can consciously add them back if desired.
• Decline add-ons you don’t want; be ready to walk if pressured. Verify the final buyer’s order matches your decisions.

Low-Ball Trade-Ins and Appraisal Disputes

Low-star reviews often claim trade-ins were valued far below market or revised downward at the last minute due to “reconditioning” or “market” adjustments. Some buyers report feeling blindsided by new deductions that appeared after their initial appraisal.

• Get multiple trade offers and check your RV’s value through third-party sources to set a realistic baseline.
• Request your appraisal in writing, with a hold period and reconditioning standards explicitly defined.

Delayed Titles, Registration, and Paperwork Errors

Paperwork delays are a recurring complaint. Several buyers report waiting weeks or months for titles, plates, or lien releases, which can prevent registration or re-sale. Others describe errors that required multiple trips back to the dealership.

• Do not release final payment until you have a clear plan and timeline for title and registration. Ask for who to contact if delays occur.
• Keep copies of everything and record dates and names of staff you speak with.

Delivery-Day Defects and Insufficient Pre-Delivery Inspection (PDI)

One of the loudest themes in low-star reviews is frustration with finding defects at delivery or days after. Common problems include water leaks, misaligned slides, inoperative appliances, damaged seals/trim, and non-functioning electronics. Several buyers report units were not “camp-ready” despite assurances.

• Demand a thorough, slow PDI with all utilities connected and time to test every system: slides, awnings, water/propane systems, generator, HVAC, jacks, electronics, and seals.
• Put any issues on a signed “We Owe/ Due Bill” listing parts, labor, and completion dates before you sign.

Service Department Backlogs and Communication Breakdowns

Multiple low-star reviews for New Braunfels describe long wait times for warranty appointments and repairs—even for new units—paired with limited updates. Customers report repeated voicemails with little response, or being told parts are on backorder without firm ETAs. This aligns with a broader national pattern of parts supply challenges and heavy service backlogs at large RV chains.

• Ask about service lead times before buying. If you need a fast turnaround, get it in writing or consider a smaller shop with lighter backlog.
• Set weekly status update expectations in writing. Escalate early if promised dates slip.

If you’ve had prolonged service delays or calls going unanswered, tell future buyers what you experienced.

Warranty Disputes and “That’s Normal” Responses

Consumers frequently claim certain defects were minimized as “within spec” or “normal for RVs,” resulting in denial or delay of warranty coverage. Owners report difficulty persuading staff that an issue needs escalation to a manufacturer claim.

• Document with photos/video and request the warranty denial in writing stating the specific basis (abuse, maintenance, spec, etc.).
• Escalate to the manufacturer and keep a log of all communications.

Workmanship Quality and Inexperienced Technicians

Several reviewers indicate repairs did not hold, or that work created new problems (e.g., trim damage, misrouted lines, or incomplete reassembly). A recurring theme is perceived lack of training or high turnover among techs, leading to inconsistent results and rework.

• Before authorizing repairs, ask who will perform the work and what their certifications are. Request photos of the completed repairs.
• On pickup, re-test every repaired system with the tech present.

“Camp-Ready” Promises vs. Reality

Some buyers say key accessories (sewer hose, power adapters, leveling gear) were missing or sold as pricey add-ons, despite expectations that these would be included. Others report the unit was not adequately prepped (empty propane, low battery, or dirty interior).

• Before purchase, insist on a detailed list of every accessory included in writing.
• On delivery day, pause funding until you verify the coach is fully prepped and accessories are present.

Post-Sale “Ghosting” and Escalation Frustrations

Low-star reviews frequently mention unreturned calls or difficulty getting a manager to take ownership once problems emerge. Buyers report being bounced between departments without resolution.

• Ask for a single point of contact and their backup in writing. Confirm response-time commitments.
• If the chain of communication breaks down, escalate to corporate and copy the manufacturer with your documentation.

Legal and Regulatory Warnings

Allegations such as deceptive pricing, misrepresentation of coverage, or failure to honor written commitments can implicate consumer protection laws. Keep in mind the following legal frameworks and enforcement bodies:

• Magnuson–Moss Warranty Act (federal): Governs warranties and prohibits deceptive warranty practices. See FTC’s Guide to Federal Warranty Law.
• FTC Act (Section 5): Prohibits unfair or deceptive acts or practices. Consumers may report issues to the FTC: ReportFraud.FTC.gov.
• Texas Deceptive Trade Practices Act (DTPA): Prohibits false, misleading, or deceptive business practices in Texas. Learn more from the Texas Attorney General: Texas AG Consumer Protection.
• NHTSA Recalls and Safety: Dealers must address safety recalls before sale and should facilitate recall repairs. Check for recalls tied to your RV’s VIN here: NHTSA Recall Lookup.

If you believe you were misled or your warranty rights were ignored, retain all paperwork, screenshots, and messages. File complaints with the BBB, FTC, Texas AG, and your lender as needed. If safety defects are involved, report them to NHTSA. A letter from a consumer attorney referencing the DTPA and Magnuson–Moss provisions can sometimes prompt quicker action.

Product and Safety Impact Analysis

Defects and service failures described by customers can have serious safety and financial implications:

• Water intrusions can weaken floor and wall structures, damage electrical systems, and produce mold—potential health hazards.
• Slide-out misalignments can jam in traffic or damage seals, inviting further leaks and mechanical failures.
• Faulty brake wiring, lighting, or hitch components can create highway safety risks. Always verify road-legal operation before towing.
• LP gas leaks, non-functioning detectors, or propane system faults pose immediate danger. Test propane systems and detectors at delivery and periodically thereafter.
• Delayed warranty repairs can force owners to self-fund urgent fixes or cancel trips, straining household budgets and triggering storage or rental costs.

Before taking possession, run a full operational test with utilities connected. Check for open recalls by VIN via NHTSA, and ask the service department to document that all recall work is current. If you encounter a safety defect, file a report with NHTSA to help trigger investigations and remediation here. If you’ve dealt with safety issues at this location, please document what happened for other shoppers.

How to Protect Yourself if You Still Plan to Buy Here

• Third-party inspection: Make your offer contingent on an independent inspection and satisfactory repair of all listed deficiencies. Use: RV Inspectors near me. If the dealership will not allow an outside inspector on-site, walk away.
• Out-the-door pricing: Get a signed, line-item quote including all taxes, title, and fees. Compare it to the ad price and keep screenshots.
• Financing control: Secure a pre-approval. Decline add-ons you don’t need. Ensure the buyer’s order and finance contract match your negotiated terms before you sign.
• Due bill: Insist on a written We-Owe/Due Bill for any fixes or missing items with timelines and parts listed. Do not rely on verbal promises.
• Walk-through checklist: Test every system with the technician present: slides, leveling, generator, HVAC, electrical, plumbing, propane, seals/caulking, detectors, appliances, and backup cameras.
• Post-sale service plan: Ask in writing about service appointment lead times, parts order ETAs, and weekly progress updates. Obtain direct email and cell for your advisor.
• Documentation: Keep a communications log and store all records in a single folder. If issues arise, you’ll be ready for escalations or legal remedies.

Verify and Dig Deeper: Research Links for Camping World RV Sales — New Braunfels, TX

Use the exact searches below to see current public feedback, complaints, and recalls. Replace “Issues” with specific concerns (e.g., “paperwork,” “service delays,” “warranty”) as needed. For forums without direct search URLs, use each site’s internal search box.

• YouTube: Search YouTube for Camping World RV Sales New Braunfels TX Issues
• Google: Google results for Camping World RV Sales New Braunfels TX Problems
• BBB: BBB search for Camping World RV Sales New Braunfels TX
• Reddit r/RVLiving: r/RVLiving discussions
• Reddit r/GoRVing: r/GoRVing discussions
• Reddit r/rvs: r/rvs discussions
• PissedConsumer (manual search on site): PissedConsumer review browser (Search: “Camping World RV Sales New Braunfels TX”)
• NHTSA Recalls: NHTSA recall search (check by your RV’s VIN)
• RVForums.com: RVForums — use site search
• RVForum.net: RVForum.net — use site search
• RVUSA Forum: RVUSA Forum — search for dealer experiences
• RVInsider.com: RVInsider search
• Good Sam Community: Good Sam community search

For direct dealership reviews, sort by “Lowest rating” here: Camping World RV Sales — New Braunfels, TX (Google). After reading, add your voice to help other shoppers.

A Note on Extended Warranties and Add‑Ons

Extended service contracts, protection packages, and bonus bundles are a profit center for many RV dealerships, and Camping World locations are no exception according to public feedback. These products can be useful in specific scenarios, but they often duplicate manufacturer warranties or carry exclusions that surprise owners at claim time. Finance managers may also present packages in a way that makes them appear mandatory or pre-included.

• Ask for the full contract language, including exclusions and “wear-and-tear” definitions. Review at home before signing.
• Calculate the true cost of the add-on over the life of your loan, including interest.
• Compare third-party options outside the dealership. Sometimes independent plans or simply self-insuring make more sense.

Service Reality Check: What Makes This Risky

New owners frequently hit a critical window: early defects emerge, but service departments—especially at busy chain stores—are backlogged. If your RV sits for months waiting for warranty parts or labor, your coach depreciates while you miss prime camping dates. Many New Braunfels reviewers describe difficulties getting status updates, parts ETAs, or firm completion dates. This is where a pre-purchase inspection and a tight due-bill can prevent nightmare scenarios, as problems are documented and addressed before the dealer is paid.

If your coach is stuck and you’ve been unable to get progress, document your timeline and consider escalating to the manufacturer, lender, and (if warranted) the Texas AG. Transparency can speed results. You might also find helpful strategies in consumer-focused channels like Liz Amazing’s investigations into RV service problems. And please share what worked—or didn’t—so others can prepare.

Limited Positive Notes and Acknowledgments

Some New Braunfels customers do report positive experiences—especially when an individual salesperson or service advisor took ownership, provided frequent updates, or expedited a fix. In several cases, corporate or local managers intervened to resolve disputes. Acknowledging these reports is important; they show that good outcomes are possible. Still, the recurring nature of the negative themes above suggests systemic process weaknesses and chronic capacity constraints that buyers must navigate proactively.

Key Takeaways for RV Shoppers Considering Camping World RV Sales — New Braunfels

• Expect strong sales pressure and finance upsells; prepare in advance with your own APR and a strict list of add-ons you will accept.
• Insist on a third-party inspection and a verified, written due bill for all punch-list items before funding.
• Assume service backlogs and plan accordingly—ask for realistic timelines and weekly written updates.
• Keep meticulous records; if necessary, leverage consumer protection laws and escalate to oversight bodies.
• Use community intelligence—from owner forums, brand groups, YouTube investigators, and the store’s Google reviews—to cross-check claims and set expectations.

If you’ve dealt with this location recently—good or bad—your insights are invaluable to other families: Post your experience to inform the community.

Final Assessment

Camping World RV Sales — New Braunfels benefits from the national chain’s inventory and brand recognition, but the weight of recent low-star public feedback warns of serious risk areas: fluctuating pricing and add-on pressure in the sales/finance process; delivery-day defects and weak PDIs; delayed titles and paperwork errors; service backlogs with limited communication; and recurring warranty coverage disputes. These patterns are costly in time and money, and they undermine the core promise of a “camp-ready” RV.

Given the concentration of negative experiences documented publicly for this specific store, shoppers should proceed with extreme caution. If the dealership will not accommodate an independent pre-purchase inspection, transparent out-the-door pricing, and a written, time-bound due bill, we do not recommend buying here. Consider alternative dealerships with stronger service capacity, better-reviewed delivery processes, and fewer paperwork delays.