Camping World RV Sales- Newhall, CA Exposed: High-Pressure Add-Ons, Delivery Defects, Service Delays
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Camping World RV Sales- Newhall, CA
Location: 24901 Pico Canyon Rd, Newhall, CA 91381
Contact Info:
• Sales: (888) 654-5177
• customerservice@campingworld.com
• careteam@campingworld.com
Official Report ID: 5645
Introduction: What RV Shoppers Should Know About Camping World RV Sales — Newhall, CA
AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales in Newhall, California (Santa Clarita Valley) is part of Camping World Holdings, a large national chain offering RV sales, service, financing, and add-on products tied to the Good Sam ecosystem. The brand enjoys wide name recognition and large inventory access across the U.S.—but the Newhall location’s online footprint shows recurring, serious consumer complaints about sales tactics, delivery quality, service delays, warranty handling, paperwork issues, and after-sale support.
Because negative experiences often carry the most consequences for buyers, this report focuses on verifying patterns of problems that consumers have reported publicly. A primary source for on-the-ground customer feedback is the store’s Google Business Profile. You can review the most recent complaints by visiting the link below and using “Sort by Lowest Rating” to see the 1- and 2-star reviews:
Google Reviews for Camping World RV Sales — Newhall, CA
To see how independent creators are scrutinizing RV retail practices, explore the investigative work on the Liz Amazing channel and search within her videos for the dealership you’re considering: Liz Amazing on YouTube.
Community-driven research matters. Join brand-specific owner groups to see real-world reliability and dealer-service outcomes. Avoid direct links to Facebook from here; instead, use Google to find these communities by brand (for example):
- Forest River owner groups (search)
- Thor Motor Coach owner groups (search)
- Grand Design owner groups (search)
Have you purchased or serviced an RV at this location? Tell other shoppers about your experience.
Before You Buy: Protect Yourself With a Third-Party RV Inspection
A professional, third-party inspection before you sign is the single most effective way to protect your wallet and your travel plans. Numerous consumer reports across RV retail show that rigs can leave the lot with serious defects (roof leaks, miswired electrical, slide issues, propane leaks, brake problems, tires out of spec, and more). Once the dealer has your money, many owners say they’re “in line” for service, sometimes for weeks or months. That can ruin planned trips and expose you to costly repairs that should have been caught earlier.
- Hire an independent inspector who uses checklists for chassis, house systems, slides, seals, water intrusion, and appliances.
- Make your purchase contingent on the inspection and correction of all defects noted.
- If the dealership refuses a third-party inspection, that is a major red flag—walk away.
Find professionals using: RV Inspectors near me. If you’re on the fence about a unit or price, a second inspector or specialist (e.g., chassis, roof) is warranted: search for a local RV inspector. Some buyers also bring a mobile RV tech for a pre-delivery shakedown: find mobile RV inspectors.
One-Click Research Links (Verify Patterns and Find Evidence)
Use these pre-formatted searches to dig deeper into public complaints, discussions, and recall data. Replace or refine queries as needed.
- YouTube: Camping World RV Sales Newhall CA Issues
- Google: Camping World RV Sales Newhall CA Problems
- BBB: Camping World RV Sales Newhall CA
- Reddit r/RVLiving: Camping World RV Sales Newhall CA Issues
- Reddit r/GoRVing: Camping World RV Sales Newhall CA Issues
- Reddit r/rvs: Camping World RV Sales Newhall CA Issues
- PissedConsumer (search site for “Camping World Newhall”)
- NHTSA Recalls: Camping World RV Sales Newhall CA
- RVForums.com (use onsite search: “Camping World Newhall”)
- RVForum.net (use onsite search)
- RVUSA Forum (search for dealership issues)
- RVInsider: Camping World RV Sales Newhall CA Issues
- Good Sam Community: Camping World RV Sales Newhall CA Issues
- Find Facebook owner groups for your RV brand (search)
Also explore independent reporting pressuring dealers to improve—try a search on this channel: Investigative videos by Liz Amazing. Looking at her topics can help you spot red flags before you shop.
What Consumers Report About the Newhall Location: Patterns and Risk Areas
Sales Tactics and High-Pressure Add-Ons
Across low-star online reviews for Camping World RV Sales — Newhall, common themes include aggressive upsells, surprise fees at signing, and hard sells on extended warranties, protection packages, and Good Sam memberships. Many buyers say the price they negotiated verbally morphed during paperwork. This aligns with broader RV retail patterns where “doc fees,” “prep fees,” and dealer-installed accessories appear late in the process.
- Extended warranties and “protection” plans: Recurring complaints describe unclear coverage, exclusions that eclipse the most common failures, and long approval delays.
- Price changes at F&I: Shoppers report quoted rates and totals that increase during the finance-office sit-down, often tied to add-ons.
- Bundled products: Rustproofing, paint/fabric sealants, tire-and-wheel, and interior sterilization treatments are frequently mentioned as overpriced compared with independent options.
To verify current consumer experiences, examine the store’s lowest-rated reviews here: Google Reviews (sort by Lowest Rating). If you’ve navigated such pressure at this store, add your story in the comments.
Interest Rates and Financing Surprises
Multiple consumers report being presented with higher-than-expected interest rates, sometimes after being told the dealer “beat the bank.” Buyers who secured pre-approvals elsewhere often found that dealer-arranged financing came with add-ons or longer terms that raised total cost substantially. Some RV shoppers say they discovered better rates within hours by checking with their own bank or a credit union. Always compare the APR and the out-the-door total with and without add-ons—get it in writing.
Low-Ball Trade-In Offers
It’s common for buyers to feel their trade-in valuation came in far below fair market. The gap can widen when a buyer is financing a new rig through the store, making the “new” deal seem attractive even though the trade value is suppressed. Collect quotes from multiple dealers and RV consignment outlets, and check private-party listings to gauge true value.
Delayed Titles, Tags, and Paperwork Errors
Complaints point to delays receiving titles and registration materials, or paperwork errors that complicate loans and DMV processing. In California, protracted delays may create late fees and use-tax headaches. If you encounter a prolonged delay, document everything and file complaints with the California DMV Investigations office if needed. Resources below cover your options.
- California DMV: File a complaint about a vehicle dealer
- California Attorney General: Consumer Protection
Pre-Delivery Inspection (PDI) and “Delivery-Defect” Complaints
Numerous low-star reviews describe RVs delivered with obvious flaws—water leaks, inoperable slides, electrical faults, damaged furniture, misaligned doors, and missing parts. These defects should be caught during PDI, but busy lots and turnover pressure often shorten or skip thorough checks. When issues surface after funding, consumers report long waits to get repairs scheduled or approved. Third-party inspection is your leverage; ensure fixes are completed before signing.
Service Department Delays and Communication Gaps
Common complaints include month-long waits for service appointments, missed promised completion dates, and unreturned calls. This appears especially acute during peak seasons. Some customers report their RVs sat on the lot awaiting diagnosis, parts, or factory approvals while communication stalled. If you must rely on dealer service, clarify scheduling capacity in writing, and request diagnosis timelines before leaving the unit.
Parts Availability and Warranty Authorization
Even when a defect is clearly under warranty, owners often encounter parts backorders or extended approval cycles, especially for components from Lippert, Dometic, Suburban, Furrion, and Norcold. This can strand an RV at the dealer for weeks. Ask for ETA documentation, part numbers, and whether alternative suppliers or cross-compatible parts can speed fixes. Keep a paper trail.
Communication, Follow-Through, and Accountability
Low-rated reviews frequently cite unkept promises—such as “we’ll call you Friday,” “we’ll have it ready by the weekend,” or “we ordered your part”—followed by prolonged silence. When managers get involved, some issues are eventually resolved, but many consumers report the burden fell on them to escalate repeatedly.
After-Sale Cancellations and Refund Disputes
Consumers who changed their minds within a short window or tried to rescind add-ons describe difficulty obtaining refunds or being told certain fees are non-refundable. If an add-on was misrepresented, consider contesting with your lender, filing a complaint with the FTC, and escalating through the California AG’s office.
Questionable Warranty Coverage and Upsells
Owners often discover that an extended service contract excludes many failures that actually occur. The sales pitch may imply near-total coverage, yet the contract lists exclusions, maintenance requirements, deductibles, and claim procedures that limit real-world value. Demand to see the full contract—including the exclusions—before agreeing, and compare the cost of the policy against a self-funded repair budget held in savings.
For broader context and practical evaluation of warranty value, see independent commentary that scrutinizes RV warranty claims processes and dealer incentives—search this channel for the dealer you’re considering: Liz Amazing’s consumer advocacy videos.
Representative Consumer Narratives (Summarized From Low-Star Google Reviews)
The following summaries reflect common themes observed in 1- and 2-star Google reviews for Camping World RV Sales — Newhall, CA. These are paraphrased to respect privacy and avoid quoting errors; please verify details directly by sorting the Google Reviews by Lowest Rating: check recent reviews.
- Price changed at signing: A buyer reports that agreed pricing wasn’t reflected in finance documents, with added fees and a warranty they did not want. They felt pressured to proceed to keep their delivery date.
- Delivery-day defects: A customer describes taking delivery of an RV with leaks and a slide malfunction; service scheduling delays pushed repairs weeks out, forcing trip cancellations.
- Title and registration delays: An owner says paperwork issues delayed tags and created DMV hassles; multiple calls were needed before the issue was resolved.
- Lack of communication: Several reviews mention unreturned calls and missed promised callbacks, with one consumer stating they had to visit in person to get updates.
- Service backlog: Multiple reviewers describe long waits for warranty work and parts, with timelines repeatedly extended.
If a similar situation happened to you, add your experience in the comments to help other shoppers.
Product and Safety Impact Analysis
Delivery defects and delayed repairs aren’t just inconveniences—they can be safety hazards or significant financial risks:
- Propane and electrical issues: Miswired circuits, faulty GFCIs, loose LP fittings, or appliance failures can cause fires or CO hazards. See safety reporting and recalls through NHTSA: NHTSA Recalls Search.
- Brake, axle, and tire concerns: Poor PDI or improper torqueing can contribute to premature wear or blowouts. Recalls and TSBs on axles, brakes, or tires are common across many RV brands—these must be checked before delivery.
- Water intrusion: Unsealed roof penetrations, slide toppers, or window frames can cause rot, mold, and structural damage. The cost can quickly exceed any “savings” in the purchase price.
- Slide mechanism failures: Slide-out misalignment or motor issues can strand owners at campsites or damage interior fixtures, leading to towing/transport costs and trip disruptions.
Bottom line: don’t accept delivery until an independent inspector has verified the safety systems, slides, seals, and chassis components are sound. If the dealer won’t allow a third-party inspection before funding, walk away.
Legal and Regulatory Warnings
Consumer complaints about misrepresentation, warranty denials, or unsafe conditions carry potential legal and regulatory implications:
- FTC Act and “Unfair or Deceptive Acts or Practices” (UDAP): Misrepresenting pricing, add-on necessity, warranty coverage, or delivery readiness may implicate UDAP standards. File reports at the FTC: ReportFraud.ftc.gov and learn more: Federal Trade Commission.
- Magnuson-Moss Warranty Act: Governs warranties and requires clear disclosure of terms. Overly restrictive warranty practices or improper denials can raise issues. Guidance here: FTC: Federal Warranty Law Guide.
- California DMV and Vehicle Dealer Regulations: Delayed titles/registrations or document errors may be actionable. File complaints: DMV Investigations Complaint.
- California Attorney General: If you believe you experienced unfair or deceptive practices, submit a complaint: CA AG Consumer Protection.
- California Lemon Law (Song-Beverly): Portions may apply to motorized RVs under certain conditions; travel trailers are treated differently. Overview: CA Lemon Law overview.
- NHTSA Safety Complaints: If you experience a safety defect (e.g., brake, tire, propane, fire), file a complaint: Report a Safety Problem to NHTSA.
Document every promise, keep copies of all contracts and communications, and take date-stamped photos of defects. If unresolved, consider small claims court or consult a consumer attorney, especially for significant losses or safety-related failures.
Practical Steps to Minimize Risk at This Location
- Bring your own financing options: Secure a pre-approval from a bank or credit union and compare the APR, total price, and any dealer add-ons against your independent offer.
- Demand a line-item buyer’s order: Insist on an out-the-door price that lists every fee and add-on before you sit with F&I. Refuse surprise items not previously discussed.
- Get the full extended warranty contract: Do not buy any service plan until you have read the exclusions, claim process, deductibles, and labor rates. Compare to a self-insured maintenance fund.
- Third-party inspection before funding: Make your purchase contingent on independent inspection and on completion of all corrections. If refused, walk.
- Inspect on delivery day: Allocate at least 2–3 hours to test slides, awnings, water systems, propane, AC/heat, appliances, electrical outlets, and lights. Do a wet-bay test for leaks. Video everything.
- Don’t take possession with safety defects: If a recall or safety item remains unresolved, ask for a written completion timeline and hold funding or delivery until fixed.
- Paperwork accuracy: Verify VIN, lienholder, sales tax, tags, title application, and your address. Ask how long registration will take and how status updates are provided.
- Service capacity check: Ask for written confirmation of service appointment availability, typical parts lead times, and whether your RV must remain onsite while waiting.
If you’ve navigated these steps at the Newhall store, share what worked—and what didn’t.
Context: Chain Reputation vs. Local Accountability
As part of a national chain, Camping World offers scale and inventory reach, but criticisms that appear nationwide also show up in Newhall’s reviews: pressure to bundle products, inconsistent PDIs, and backlogged service. To be fair, some customers do report helpful staff experiences and eventually resolved issues after escalation. That said, for RV buyers, consistency and timely service matter most. Evaluate local management responsiveness by asking for direct manager contacts, realistic timelines, and written commitments.
For broader industry exposés and buyer education, search on this channel and compare advice across multiple videos: Liz Amazing’s investigations into RV buying and service. Her segments can give you negotiation and inspection strategies that reduce risk.
How Newhall’s Reported Issues Affect Your Wallet and Time
- Trip cancellations: If delivery defects surface after funding, service backlogs can cancel trips and waste deposits—an often-overlooked cost.
- Total cost of ownership: High APRs, add-ons, and warranty deductibles inflate lifetime costs. Extend loan terms and you may owe more than the RV is worth for years.
- Depreciation and defects: Unrepaired leaks and slide issues accelerate wear and lower resale value, sometimes by thousands.
- Time as a cost: Multiple service visits, unanswered calls, and parts delays consume your time, which is a real consumer loss.
Have you experienced trip cancellations due to delays at this location? Report your outcome for other readers.
Acknowledging Improvements or Resolutions
To remain balanced, some reviewers note that certain staff members at the Newhall store tried to help, and a few reports mention eventual resolutions after manager escalation or corporate involvement. Outcomes vary widely by unit, timing, and staffing. If you experience a positive resolution, request that the dealership document what they did so others can benefit from the improved process.
Final Recommendations
Based on the weight of public complaints, the most frequent and severe risks for shoppers at Camping World RV Sales — Newhall, CA appear to be: aggressive upsells, interest-rate surprises, PDIs that miss significant defects, service backlogs with extended timelines, paperwork delays, and inconsistent communication. These are exactly the issues that can turn a dream purchase into a costly ordeal.
- Use independent financing and refuse unneeded add-ons.
- Make the sale contingent on third-party inspection and post-inspection corrections before funding.
- Confirm service capacity and parts timelines in writing before you buy.
- Verify every line of the paperwork and take photos of the entire delivery-day inspection.
- When in doubt, pause and compare with other dealers—inventory is plentiful; your leverage is highest before you sign.
If you have relevant details to add, what happened at delivery? Share specifics to help future shoppers.
Given the volume and severity of negative consumer reports tied to the Newhall location—especially around sales add-ons, delivery quality, and service delays—we do not recommend moving forward with a purchase here unless all protections above are in place and verified in writing. If those conditions aren’t met, consider other RV dealerships with stronger, recent, low-star-to-high-star review ratios and documented after-sale support.
Citations and How to Continue Your Research
- Primary consumer feedback hub for this location: Google Business Profile (sort by Lowest Rating)
- Independent industry watchdog content: search this channel for the dealer you’re considering: Liz Amazing’s RV consumer advocacy
- Regulatory and legal guidance: ReportFraud.ftc.gov, FTC Warranty Law Guide, California AG Consumer Protection, California DMV Dealer Complaints, NHTSA Safety Complaint
Have you dealt with Camping World RV Sales — Newhall, CA? Post your review in the comments so other shoppers can see what to expect.
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