Camping World RV Sales- Oakwood, GA Exposed: High-Pressure Sales, Financing Surprises & Botched PDIs

(Serious Concern)

The most consistent risk for first-time and repeat RV buyers is accepting delivery without a rigorous, independent inspection. Many complaints associated with the Oakwood location involve issues missed during the dealer’s pre-delivery inspection (PDI), resulting in immediate warranty claims, cancelled trips, and RVs sitting in the service queue for weeks or months. Your leverage is highest before you sign and take possession. Hire a professional, third-party inspector to conduct a top-to-bottom evaluation, including moisture intrusions, roof/slide integrity, electrical system tests (under load), propane leak checks, brake/bearing inspection, and appliance function under real conditions. If the dealership does not allow a third-party professional inspection before delivery, that is a red flag—walk away.

• Find a certified inspector: Search “RV Inspectors near me”.
• Demand a written punch list and dealer remediation before funding. Tie your deposit to completion of repairs verified by your inspector.
• Bring your own water pressure regulator, clamp meter, and thermal camera (if available) to spot hidden issues at delivery; re-check after dealer fixes.

Independent content creators such as Liz Amazing frequently document PDI failures and post-delivery headaches; use her channel’s search to study the dealership or brand you’re considering.

(Serious Concern)

Multiple Oakwood customers describe feeling rushed through paperwork and being presented with a cascade of add-ons—paint protection, fabric protection, tire-and-wheel plans, nitrogen fill, interior anti-microbial treatments, and extended service contracts. Reviewers commonly allege that these items are framed as “essential” or “standard” when they are elective and high-margin. Some buyers report discovering extra line items on the buyer’s order after the fact or only realizing the total included costly add-ons when re-reading the finance packet at home.

• Ask for an out-the-door price sheet with line-by-line fees before you arrive.
• Decline “prep” or “dealer package” fees unless itemized with real value (e.g., battery, full propane, PDI checklist signed by a certified tech).
• Extended service plans can be valuable in limited circumstances, but often contain exclusions and deductibles. Get the full contract in advance and read it.
• Consider independent consumer education resources such as Liz Amazing’s dealer exposés for negotiation insights.

(Serious Concern)

Low-star public reviews for the Oakwood store frequently allege financing surprises: rates higher than quoted, payment figures that don’t reflect agreed prices, or pressure to use the dealer’s lenders instead of a pre-approval from a bank or credit union. In some accounts, buyers discovered costly add-ons rolled into the financed amount, increasing interest costs over time. Always secure an external pre-approval and compare APR and total finance charges with any in-house offer.

• Bring your own financing from a credit union or bank to benchmark offers.
• Refuse any unsigned add-ons. Check the principal amount carefully before e-signing.
• Georgia buyers are protected by federal Truth in Lending Act (TILA) disclosures—insist on clear itemization of APR, finance charges, and total of payments.

(Moderate Concern)

Public feedback suggests some Oakwood customers felt blindsided by lower-than-expected trade offers after traveling to the store, or saw trade values reduced during the finance process. This is a common tactic reported across the industry. Quoting one price on the phone and changing it in store is a major trust-breaker. Protect yourself by gathering multiple written offers (from competitors and national RV buyers) before negotiating. Also request a separate, written purchase price unbundled from your trade to keep both numbers honest.

(Serious Concern)

Several Oakwood reviewers report that units were delivered with non-functioning appliances, water leaks, miswired outlets, malfunctioning slides, damaged trim, or unaddressed punch-list items. Some buyers allege the store promised a “full PDI” but still missed obvious issues, such as non-working AC zones or water pumps, loose or uncaulked exterior seams, or improperly torqued wheel lugs. These misses lead directly to immediate service appointments, undermining the buyer’s first trips.

• Conduct your own PDI with a professional inspector: Find RV inspectors near you.
• Operate every system on site: fill and drain tanks, run AC and furnace, extend/retract slides, deploy awnings, test GFCIs, and pressure-test water lines.
• Do not release funds until every defect is fixed and re-verified. If the store objects, that’s a warning sign.

(Serious Concern)

One of the strongest patterns in Oakwood’s lowest-rated reviews is lengthy service delays—often weeks or months—paired with limited updates. Customers report cancelled camping trips while waiting for parts and a sense of being “pushed to the back of the line” once the sale is complete. Some allege the service department rarely answers calls or that messages go unreturned, creating planning chaos for families who bought their RV to travel on a schedule.

• Get in writing: estimated repair time, part order date, tracking info, and loaner/compensation policies if deadlines slip.
• Ask whether the store prioritizes new delivery prep over post-sale warranty work. If so, plan accordingly or choose a dealer with stronger post-sale capacity.
• If your RV is down for safety-related repairs, document everything and consider filing complaints with regulators (see Legal and Regulatory Warnings).

If this has happened to you at Oakwood, tell other shoppers how long you waited and what you learned.

(Moderate Concern)

Public accounts include frustration over warranty claim denials, back-and-forth between manufacturer and dealer, and out-of-pocket costs for items buyers believed were covered. Extended service contracts sold during financing appear frequently in complaints—some reviewers claim they could not get approval for common failures or were surprised by deductibles and exclusions that undermined the perceived value of the contract.

• Request the full warranty document and extended service contract before purchase. Read exclusions and deductibles carefully.
• Know your rights under the federal Magnuson-Moss Warranty Act regarding implied warranties and deceptive warranty practices.
• Document with photos, time-stamped emails, and written work orders.

(Moderate Concern)

Several Oakwood customers report delays receiving titles and registration, or discovering errors on paperwork (VIN typos, sales tax discrepancies, or missing signatures). Titles and tags are not minor inconveniences—without them, you can’t legally travel. Georgia buyers should clarify who is responsible for tag issuance and the timeline before funding, and request updates in writing if the deadline approaches without resolution.

(Moderate Concern)

In low-star reviews, some Oakwood customers allege that technical staff were not trained on certain brands or systems, or that repairs were incomplete or required return visits. Given the national technician shortage, this is not unique to Camping World; however, the impact is real. Incorrectly installed components or superficial “fixes” can be worse than the original problem, potentially causing safety issues.

(Serious Concern)

Some reviewers allege that features were promised but not present, or that used units were misrepresented (e.g., “camp-ready” despite obvious defects). If you are told a feature exists—second AC, inverter, solar prep—inspect the physical presence (thermostats, inverters, wiring) and verify the VIN build sheet. On used units, demand the full service history and prior repair disclosures in writing.

(Moderate Concern)

Complaints at Oakwood include non-itemized “prep” or “dealer package” fees, high labor quotes for simple accessories, and marked-up items like slide toppers, batteries, or surge protectors. Always price-check accessories and installations with independent RV shops. Many consumers install their own basic add-ons or use mobile RV technicians at lower hourly rates.

(Serious Concern)

When delivery inspections are rushed or repairs are incomplete, the risks extend beyond inconvenience. For towables and motorized RVs, common failure categories reported by consumers include:

• Water leaks and roof/slide seal failures leading to rot, mold, and delamination.
• Electrical shorts or miswiring causing dead outlets, tripped breakers, or fire risk.
• LP gas leaks or malfunctioning furnaces/water heaters (carbon monoxide risk).
• Brake and bearing issues in towables causing unsafe towing conditions.
• Wheel/tire mismatches or improper torquing with risk of wheel-off incidents.

Buyers should check for open recalls at delivery by VIN and at every service interval. Use the NHTSA recall search for your specific RV make/model and VIN, and stay current with manufacturer bulletins. While the link below is formatted to search broadly by dealership name (per research conventions in this report), the most reliable recall check is by VIN:

• NHTSA Recall Lookup (by VIN)
• NHTSA search (broad query format)

If the dealership delivers a unit with known, unrepaired safety defects or fails to address safety-critical items promptly, that can elevate liability and regulatory risk (see Legal and Regulatory Warnings below). Above all, a third-party inspection minimizes the chance you’ll drive off with hidden hazards. If you have not scheduled one yet, do it now: locate a professional RV inspector in your area.

(Serious Concern)

Based on patterns in Oakwood’s lowest-rated public feedback, the following consumer-protection frameworks may become relevant if you encounter misrepresentation, non-disclosure, defective delivery, or financing irregularities:

• Magnuson-Moss Warranty Act (Federal): Governs written warranties and prohibits deceptive warranty practices. If a warranted defect is not repaired within a reasonable time, you may have remedies. Learn more: FTC Guide to Magnuson-Moss.
• Truth in Lending Act (TILA): Requires clear disclosure of APR and finance charges. Any discrepancy between signed figures and delivered terms may be actionable.
• Georgia Fair Business Practices Act (FBPA): Prohibits unfair or deceptive acts or practices in consumer transactions, including misrepresentations and bait-and-switch tactics. File complaints with Georgia’s Consumer Protection Division: Georgia Attorney General – Consumer Protection.
• FTC Unfair/Deceptive Acts or Practices (UDAP): The FTC enforces against deceptive sales or warranty practices: Federal Trade Commission.
• NHTSA Safety Recalls: If a safety defect exists and is not remedied, report it: Report a Safety Problem to NHTSA.

If you experience significant non-disclosure, defective delivery, or financing/sales misrepresentations, create a comprehensive paper trail (photos, emails, call logs, texts). Then, pursue a multi-channel complaint strategy: Georgia AG Consumer Protection Division, BBB, manufacturer escalation, and (if necessary) legal counsel familiar with RV warranty and retail installment contracts.

(Moderate Concern)

• Request an out-the-door quote in writing before visiting. No surprises added in the F&I office.
• Get every promise in writing: missing parts, add-ons, labor discounts, free storage until pickup, etc.
• Separate your trade-in negotiation from purchase price to prevent number manipulation.

(Serious Concern)

• Bring a professional inspector: book an RV inspector near you.
• Plan to spend several hours testing everything. Don’t let anyone rush you.
• If major issues surface, pause the deal; require fixes before funding and re-inspect afterward.

(Moderate Concern)

• Arrive with an outside pre-approval to anchor your APR and payment expectations.
• Decline any add-on you don’t want or understand. Many are optional and high-margin.
• Ask for a copy of any extended service contract days before signing so you can review exclusions.

(Serious Concern)

• Ask for typical lead times for common repairs and seasonal backlog estimates in writing.
• Confirm parts sourcing timelines and whether you can self-source OEM parts faster.
• Document every conversation; escalate promptly if your RV is sidelined beyond promised dates.

(Moderate Concern)

To maintain fairness, it’s worth noting a subset of Oakwood customers report satisfactory purchases or eventual resolutions after escalation. Some reviews mention staff who went the extra mile or managers who approved goodwill fixes. This does not negate the patterns of concern above, but it indicates outcomes can improve when issues are escalated early, documented clearly, and handled persistently.

If you experienced meaningful remediation at Oakwood, what worked and who helped? Your practical tips can save other families time and money.

(Moderate Concern)

Many problems reported at Oakwood mirror national RV retail trends: booming pandemic-era demand outpaced technician training; suppliers pushed units through with quality variability; and dealership service departments struggled with parts shortages and backlogs. Large chains often prioritize new-unit throughput, creating a service bottleneck for warranty customers. Meanwhile, complex RV systems (12V/120V, LP gas, slides, hydronics) require craftsmanship that is hard to scale quickly. Independent educators like Liz Amazing have documented this dynamic extensively—study her checklists and negotiation advice before you shop.

(Serious Concern)

• Escalate within the dealership and the manufacturer. Keep all communications in writing.
• File a complaint with Georgia’s Consumer Protection Division: GA Attorney General – Consumer Protection.
• Report safety defects to NHTSA: Report a Safety Problem.
• Notify the FTC if you suspect deceptive practices: Federal Trade Commission.
• Use BBB mediation processes for visibility: BBB search for Oakwood.
• Share your experience to help others: post the facts you wish you’d known earlier.