Camping World RV Sales- Oklahoma City, OK Exposed: Hidden defects, title delays, and payment creep

(Serious Concern)

Recurring complaints about quality defects upon delivery and long repair backlogs make an independent pre-purchase inspection non-negotiable. Hire a certified, third-party RV inspector—not affiliated with the dealership—to perform a thorough pre-delivery inspection (PDI) before you sign. This is your strongest leverage. Once you’ve paid and taken possession, you may get pushed to the back of the service line, and repair timelines can stretch for weeks or months. Buyers routinely report missed camping seasons and cancelled trips because their RV is stuck at the dealer awaiting parts or labor. To find qualified inspectors, run a local search: RV Inspectors near me.

Do not rely on the dealer’s internal PDI alone—many consumers allege that critical issues (roof and window leaks, slide malfunctions, brake and wiring problems, water heater misfires, propane leaks, delamination) are discovered immediately after purchase or during the first trip. If the store refuses to allow a third-party inspection on site, that is a major red flag. Be prepared to walk away.

Ask your inspector to check for outstanding recalls by VIN, and document any deficiencies with photos and written line items. Require the dealer to fix them (with a signed due-bill) or reduce the price accordingly prior to delivery. If you’re financing, withhold final acceptance until the inspection passes and the paperwork (title, lien filings, extended warranty contracts) is verified in writing.

(Serious Concern)

Multiple customers report aggressive sales tactics at the Oklahoma City location, including payments that end up higher than discussed, add-on products rolled into financing (e.g., paint protection, tire-and-wheel, gap coverage, extended service contracts), and confusing paperwork at signing. Shoppers should insist on an “out-the-door” number that includes every fee and tax before agreeing to anything. Carefully examine financing documents and decline any product you didn’t specifically request. Verify that optional packages have been removed before you sign. For first-hand accounts, sort the lowest ratings on the store’s Google page: Google Reviews for Camping World RV Sales — OKC.

• Watch for “doc,” “prep,” or “PDI” fees that can add thousands—negotiate these or demand removal if they weren’t disclosed upfront.
• Demand the buy rate on financing and compare quotes from your own credit union/bank. High interest rates are often avoidable.
• Get every verbal promise in writing on the buyer’s order before you leave a deposit.

(Moderate Concern)

Buyers allege that trade-in values can change late in the process after your time and attention have been invested, with new “reconditioning” deductions suddenly applied. If your trade is involved, get a signed appraisal with photos and a firm expiration date, and do not allow reappraisal unless damage occurred after the initial evaluation. Keep your trade until the day you take delivery and paperwork is finalized.

• Bring third-party trade-in valuations and documented maintenance records to strengthen your position.
• Have a backup plan to sell privately if the dealer significantly revises the number at signing.

(Serious Concern)

One of the most consequential complaints involves delayed titles and registration paperwork. Consumers report tags arriving late and title work stalling, which can prevent legally towing the RV or complicate insurance claims. Before you leave with the unit, confirm exactly when and how titling will be processed, and get delivery of paperwork commitments in writing with specific dates. If a lienholder is involved, verify accurate VIN and payoff/lien filings.

• Keep copies of every page you sign, including title apps and lien documents.
• Follow up weekly until you receive permanent plates and finalized title documentation.

(Serious Concern)

A recurring pattern in low-star reviews is the discovery of significant defects immediately after delivery: water leaks, malfunctioning slides, faulty ACs, propane system issues, electrical shorts, and components not functioning as represented. These issues suggest rushed or incomplete dealer PDIs. A robust third-party inspection can catch many of these items before you take possession. If problems are discovered post-sale, insist on written timelines for repairs and parts orders.

• Demand a water-intrusion test and verify the condition of roof seals and window seals.
• Test every appliance and safety device (CO/LP detectors, GFCIs, smoke alarms) with the technician present.
• Don’t accept “It will be fine” verbal assurances—everything must be noted on a signed due-bill with completion dates.

(Serious Concern)

Many consumers describe prolonged service delays at this location, including long wait times just to get an appointment, parts on backorder without updates, and months-long downtimes. For full-time RVers or those with planned trips, these delays are devastating. Ask the service advisor for a realistic timeline based on current workload; if the schedule is stretched, consider mobile RV techs or alternate service centers authorized by your component manufacturer.

• Request written ETAs for parts and a documented service plan.
• Consider component-direct claims (e.g., Dometic, Lippert) to reduce bottlenecks, if permitted by your warranty.
• Maintain a detailed log of all communications, repair orders, and promised completion dates.

(Moderate Concern)

Buyers frequently report confusion over what is and isn’t covered, especially when third-party service contracts or “lifetime” programs are sold at signing. Some complain of claim denials or deductibles they didn’t anticipate. Before purchasing any plan, read the actual contract. Clarify exclusions, maintenance obligations, and claims procedures.

• Ask for the full policy booklet prior to purchase and take it home to read.
• Calculate total cost over the full term and compare against likely self-insured repairs.
• Confirm whether you can use independent shops and mobile techs and how reimbursement works.

(Moderate Concern)

Some customers say calls go unreturned and promises (e.g., to order a part or fix a noted issue) are delayed or fall through without proactive updates. When service queues are long, communication discipline becomes as important as technical skill. Protect yourself by following up in writing and escalating promptly if timelines slip.

• Summarize phone conversations in an email to create a paper trail.
• Escalate to the service manager or general manager if commitments are missed.

(Moderate Concern)

Complaints mention add-on fees appearing late in the finance office, or discrepancies between advertised pricing and the buyer’s order. Ensure every number on the final contract matches the agreed out-the-door price. If you see line items you didn’t approve, stop the process and request removal in writing.

• Bring a printed quote and compare line by line at signing.
• Never sign under pressure or time constraints; take documents home if needed.

(Moderate Concern)

Some reviews imply inexperienced techs or high turnover, which can mean repeat visits for the same issue. Ask how many Master Certified or brand-certified technicians are on staff, and whether complex work (e.g., structural water intrusion, major slide alignment) is performed in-house or outsourced. If possible, meet the technician who will work on your unit and review the work order together.

(Serious Concern)

A subset of complaints involve used units with undisclosed water damage or electrical problems that surface shortly after sale. If buying used, insist on a moisture meter reading, roof and flooring inspection, and an inspection of all seams and slide toppers. Make “no soft spots/no leaks at delivery” a written condition of the sale.

• Get repair history and ask directly about prior water intrusion, collision repairs, or salvage history.
• Run the VIN through available databases; while not perfect, it may reveal prior claims.

(Serious Concern)

Several complaint categories—misrepresentation, failure to honor written commitments, deceptive add-ons, and delayed paperwork—can implicate state and federal consumer protection laws. While only regulators or courts can determine violations, consumers should know their rights and document everything.

• Magnuson-Moss Warranty Act: Governs written warranties on consumer products, including many RV components. Dealers must disclose terms clearly and cannot disclaim implied warranties in certain situations. Learn more at the FTC: FTC Warranty Law Guide.
• FTC Act Section 5 (Deceptive Practices): Misrepresentations in advertising or sales can trigger enforcement. See FTC guidance: FTC Policy Statement on Deception.
• Truth in Lending Act (TILA): Requires clear disclosure of credit terms. Compare your paperwork carefully to ensure the APR, total of payments, and optional products are correctly disclosed.
• State Unfair and Deceptive Acts and Practices (UDAP): Oklahoma’s consumer protection statutes prohibit deceptive sales and unfair practices. If you suspect violations, file a complaint with your state authorities or consult a consumer attorney.
• NHTSA Recall Obligations: Safety-related defects and recalls must be addressed. Check your VIN for recalls and document dealer responses: NHTSA VIN Recall Lookup.

If you believe your rights were violated, keep a written record of all communications and consider filing complaints with the FTC, the Oklahoma Attorney General’s office, and the BBB, and seek counsel if needed. Coordinated consumer complaints can drive investigations and corrective action.

(Serious Concern)

Reports of water intrusion, electrical gremlins, and slide/leveling failures carry serious safety and financial risks. Water leaks can quickly lead to mold, wood rot, and loss of structural integrity—sometimes rendering a coach uninhabitable. Electrical faults can escalate to short circuits and fire hazards. LP gas issues—such as regulator failures or improperly sealed fittings—are acute safety risks. These are not “cosmetic” problems and must be resolved before significant use.

• Check recalls for your RV’s chassis and components regularly via NHTSA and component makers (e.g., Lippert, Norcold, Dometic), and ensure the dealer properly documents recall completion.
• Demand service documentation that identifies root cause and test results, not just “replaced part.”
• Document pre-existing conditions at delivery with time-stamped photos and video.

(Moderate Concern)

Extended downtime can cause missed trips, emergency lodging costs, and rapid depreciation. If repairs take months, buyers can find themselves paying loan installments and insurance on an unusable RV. Combined with add-on product costs and high interest rates, total ownership cost can spiral beyond the planned budget.