Camping World RV Sales- Owatonna, MN Exposed: Hidden fees, finance traps, poor PDI, service delays
Want to Remove this Report? Click Here
Help spread the word and share this report:
Camping World RV Sales- Owatonna, MN
Location: 3627 N County Rd 45, Owatonna, MN 55060
Contact Info:
• customerservice@campingworld.com
• Main: (833) 779-1120
Official Report ID: 3170
Overview: Who This Dealer Is and Why This Report Exists
AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales–Owatonna, MN is the local Owatonna, Minnesota outlet of Camping World Holdings, a large, national RV dealership chain tied to the Good Sam brand. As part of a coast-to-coast network, this store benefits from national inventory, financing options, and warranties—but it also inherits recurring patterns of consumer complaints associated with the broader chain. This report focuses on the Owatonna location specifically, while also situating it within national practices and concerns that prospective buyers should know before they sign.
To ground your research in firsthand customer accounts, start by reading the dealership’s Google Business reviews and sort by lowest rating. You can find the profile here: Camping World RV Sales – Owatonna, MN on Google. Scan the 1- and 2-star reviews for recent experiences to understand actual patterns of issues customers report at this specific store. When you’re done, tell us what you found in the comments.
Unfiltered Community Research Before You Visit
Tap into owner communities and independent watchdogs
- Search YouTube for real ownership experiences and dealer interactions related to Owatonna and Camping World more broadly. Start here: YouTube search for Camping World RV Sales Owatonna MN Issues. Consumer advocate videos by creators like Liz Amazing are especially instructive—search her channel for the dealer you’re considering.
- Join RV model-specific Facebook owner groups to get candid feedback on the exact rigs you’re shopping. Use a focused Google search like this and swap in your RV brand: Example Google search for RV Brand Facebook Groups (replace “Grand+Design” with the brand/model you are considering). Don’t rely solely on dealer marketing—ask owners what breaks, how often, and how long warranty repairs take.
- Search consumer forums for this store by name to see persistent patterns: Google, BBB, Reddit r/rvs, and RVInsider.
Consumer watchdog content creators have been critical in exposing systemic RV dealer issues. For broader context and buying education, explore Liz Amazing’s channel and search her videos for financing traps, extended warranty pitfalls, and pre-delivery inspection (PDI) advice. And if you have your own story about Camping World RV Sales–Owatonna, add your voice below.
Pro Tip: Independent Inspection Is Your Leverage
Bring a 3rd-party inspector—before you sign or take delivery
Independent, third-party inspections are the single most effective way to avoid expensive repairs and long service delays after purchase. Many low-star reviews for RV dealers cite units delivered with leaks, soft floors, faulty slides, non-functioning appliances, and electrical or propane issues. Once you’ve signed and driven off the lot, the dealer controls the service schedule—repairs can take weeks or months during peak season, ruining planned trips.
- Schedule an inspection before you finalize paperwork; make the sale contingent upon a clean inspection report and completion of all defects.
- Use this search to find qualified inspectors: RV Inspectors near me.
- If the dealer refuses to allow a licensed, third-party inspection on-site, treat it as a major red flag and walk.
- Ask for a full PDI checklist in writing and confirm every line item in person; do not rush the delivery day.
To see how inspection oversights play out in real life, search videos on Liz Amazing’s channel. Her consumer guides cover what inspectors look for and how unnoticed defects become long-running warranty sagas.
What Owatonna Shoppers Report: Patterns and Pain Points
Below are the most common problem categories we see recur at many national-chain RV dealers and are frequently reflected in low-star Google reviews at specific store locations. For this Owatonna store, read the most recent 1- and 2-star reviews to validate which of these apply today: Camping World RV Sales – Owatonna, MN on Google. After reading, share what matched your experience.
Sales Promises vs. Delivery Reality
Consumers frequently allege that the RV delivered isn’t in the condition verbally promised at the time of sale. Examples include unresolved pre-existing damage, missing accessories or keys, and “we’ll fix it after delivery” promises that become slow service tickets.
- Document every representation in writing (texts and emails count). Vague verbal promises are difficult to enforce.
- Compare your purchase agreement to what is on the unit; photograph any discrepancies before signing.
- Refuse to accept delivery until items are corrected; leverage is highest before the sale closes.
Pricing Transparency and Unnecessary Add-ons
Upsells and add-on fees can inflate the out-the-door price. Themes seen across consumer complaints include forced “packages,” mandatory “prep” or “PDI” fees, and pressure to buy overpriced power protection, paint/fabric treatments, or Good Sam memberships. Extended service contracts are often pitched aggressively without transparent coverage limitations.
- Ask for an itemized Buyer’s Order with every fee explained; challenge add-ons you didn’t request.
- Decline aftermarket add-ons unless you can verify the retail cost and value independently.
- For insight on dealer add-ons and markups, search investigative pieces by consumer advocates like Liz Amazing.
Financing: High APRs, Payment Packing, and Trade-In Disputes
Large dealers commonly funnel buyers through in-house finance offices where interest rates, loan terms, and add-on products can be structured to maximize profit. Low-ball trade-in valuations are also a recurring pain point, as is the discovery of payment “packing” (folding add-ons into the payment without clear disclosure).
- Apply with your credit union first and bring a pre-approval to compare rates and terms.
- Decline any add-on not explicitly discussed line by line; ask the finance manager to remove all extras and reprint.
- Get a written appraisal for your trade-in from multiple sources (Carvana, local dealers) before you negotiate.
- Take the unsigned contract home to review; if pressured not to, that’s a warning sign.
Title, Registration, and Paperwork Delays
Several low-star reviews across the industry describe weeks-long waits for plates, titles, or lien perfection that complicate insurance and travel. If the Owatonna store has recent complaints about delayed titles or paperwork, you’ll see them in the lowest-rated Google reviews linked above. Paperwork slippage can jeopardize your ability to legally tow or use the RV.
- Get clear, written timelines for title and registration. Ask who handles the DMV transaction and how delays are communicated.
- If the dealer misses deadlines, escalate promptly in writing to store management and Camping World corporate.
Service Backlogs, Parts Delays, and Warranty Friction
One of the most widespread consumer grievances is the difficulty getting timely service after purchase, especially during spring and summer. Customers report long waits for diagnosis, parts authorization, and warranty approvals. If you forgo a third-party inspection and accept a unit with unresolved issues, your new RV could sit in the service yard for weeks—exactly when you planned to use it.
- Before purchase, ask about current lead times for diagnosis, in-warranty repairs, and manufacturer parts backorders.
- Confirm whether warranty work on your brand must be done at selling dealer or if other authorized shops will handle it.
- Have a backup plan: independent mobile techs can sometimes address issues faster, but manufacturer approval may be required for warranty coverage.
Quality of Pre-Delivery Inspection (PDI)
Buyers frequently discover basic defects during the first trip: water leaks, unsealed roof penetrations, malfunctioning slides, furnace/AC failures, miswired outlets, or misaligned doors. These are not rare—mass-produced RVs often need “dealer prep” to be truly camp-ready. Poor PDI is a leading source of early warranty claims and cancelled trips.
- Insist on a thorough PDI walkthrough where every system is run: water systems pressurized, propane appliances lit, 12V and 120V circuits tested, slideouts fully cycled multiple times, and roof inspected.
- Don’t accept “we can’t run water/propane today”—that’s exactly what needs testing. If they refuse, walk.
- Hire a third-party inspector: find RV Inspectors near you.
Technician Experience and Turnover
Consumers often question the experience levels of service staff and the consistency of workmanship at high-volume chain dealerships. Turnover can mean you have to re-explain issues or that repair continuity suffers. For complex electrical or structural repairs, you may want a specialist rather than a generalist service bay.
- Ask if the store employs RVIA- or RVTAA-certified technicians and how many years of brand-specific experience they have.
- For complex items (e.g., slide mechanisms, delamination, inverter-charger wiring), consider an independent specialist.
Communication Gaps and Unkept Timelines
Delayed callbacks, unclear ETA updates, and lack of proactive communication commonly appear in dissatisfied customer narratives across RV dealer reviews. When your RV is in the shop, push for weekly written updates and ask for the manufacturer case number if parts or factory approvals are delaying repairs.
Recall Handling and Safety Bulletins
RVs are subject to frequent recalls—axles, propane regulators, dimmer switches, refrigerators, water heaters, and frames are common culprits. A dealer’s ability to quickly verify and complete recall work affects both safety and downtime. Always check the VIN for open recalls and confirm the store’s capacity to perform the work quickly.
- Use NHTSA to review recalls and service bulletins: NHTSA recall search (then enter your exact RV year/make/model/VIN).
- Ask the service department how they prioritize recall work for buyers and whether parts are already on-hand.
Evidence Hubs and How to Verify Patterns Yourself
To verify the patterns described above and to dive deeper into Camping World RV Sales–Owatonna, MN, use these direct research links. Replace “Issues/Problems/Complaints” as needed for the topic you’re investigating:
- YouTube search: Camping World RV Sales Owatonna MN Issues
- Google search: Camping World RV Sales Owatonna MN Problems
- BBB search: Camping World RV Sales Owatonna MN Complaints
- Reddit r/RVLiving search
- Reddit r/GoRVing search
- Reddit r/rvs search
- PissedConsumer (search within for Camping World Owatonna)
- NHTSA Recalls portal (enter your VIN or RV model)
- RVForums.com (use the site search for Camping World Owatonna)
- RVForum.net (site search)
- RVUSA Forum (search for Camping World Owatonna)
- RVInsider: Camping World RV Sales Owatonna MN Issues
- Good Sam Community search
- Google: RV Brand Facebook Groups (replace with your brand/model)
And again, here’s the direct Google Business profile for this store so you can sort by Lowest Rating and evaluate the most recent complaints: Camping World RV Sales – Owatonna, MN. After reading, post what stood out to you.
Legal and Regulatory Warnings
Potential legal exposure based on common complaint categories
- Warranty rights: Under the Magnuson-Moss Warranty Act, misrepresenting coverage or refusing reasonable warranty service can trigger legal remedies. Learn more at the FTC’s warranty portal: FTC Guide to Federal Warranty Law.
- Advertising and sales disclosures: The FTC prohibits deceptive or unfair practices in advertising and sales finance. If add-ons are packed into payments without clear consent, or prices differ from advertised without disclosure, these can be violations: FTC Act.
- State consumer protection: Minnesota’s consumer fraud and deceptive trade practices statutes protect buyers from misleading sales conduct. For guidance or to file a complaint, visit the Minnesota Attorney General: Minnesota AG Consumer Protection.
- Vehicle sale paperwork: Excessive delays in titles or registrations may implicate state DMV requirements. If you encounter long delays, document everything and consider filing with the AG or seeking counsel.
- Safety defects and recalls: Dealers are obligated to address safety defects; failure to correctly perform recall work or to notify could create safety liability. See NHTSA for recall information.
Preserve your rights by keeping a paper trail: write down names and dates, keep copies of all communication, and confirm every phone discussion with a follow-up email. If you believe you were misled in financing, you can also complain to the CFPB. And if you’ve experienced any of these issues at the Owatonna store, help other shoppers by sharing details below.
Product and Safety Impact Analysis
Why these issues matter to your safety and wallet
- Water intrusion: Undetected roof, window, or plumbing leaks can quickly lead to rot, mold, electrical shorts, and soft floors—repairs often exceed thousands of dollars and may not be fully covered by warranty if labeled “maintenance.”
- Propane system faults: Leaks or improperly installed regulators can cause fire/explosion risk. Always require a pressure test and leak-down test before delivery; insist on documented results.
- Slide mechanism failures: Misaligned slides can jam or damage floors and walls; in transit, an unlatched or faulty slide poses serious risk to occupants and other motorists.
- Brake/axle issues: Misadjusted brakes, axle alignment defects, or under-torqued lugs are serious safety hazards. Ask for torque logs and a brake inspection report at delivery.
- Electrical problems: Miswired 120V outlets or inverter/charger errors can damage appliances or create shock hazards. Verified functionality protects your family and your investment.
Because these hazards can be present in brand-new units, pre-delivery inspection with an independent professional is essential. Search for a certified pro near you: find an RV inspector.
How to Buy at This Store (or Anywhere) Without Regret
Concrete steps to reduce risk
- Audit the numbers: Demand an out-the-door price early. Refuse non-essential dealer add-ons. Verify each fee and compare competing quotes in writing.
- Finance smart: Arrive with a pre-approval. If the dealer beats it, great—if not, use your financing. Never let monthly payment be the only number discussed.
- Protect your leverage: Condition the sale on independent inspection and completion of all punch-list items. Never accept “we’ll fix it after.”
- Delivery day: Plan to be there for several hours. Operate every system multiple times. Record video of the walkthrough and note any defects on a signed due-bill.
- Post-sale follow-up: If issues arise, email service to open a ticket and ask for ETAs in writing. Escalate to management and corporate if promises slip.
Acknowledging Improvements and Positive Notes
Balance and context
Not every customer experience at Camping World RV Sales–Owatonna is negative. Some buyers report smooth closings, friendly staff, or quick fixes. As with any high-volume operation, outcomes vary widely by sales associate, technician, the specific RV brand/model, and timing. That’s why validating current patterns on the store’s Google profile is so important: conditions at a location can change with staffing and management. Start with the latest low-star reviews here and evaluate for yourself: Owatonna store reviews. Then, let us know what you experienced.
If Things Go Wrong: Escalation Paths
Whom to contact and how to document
- Store management and Camping World corporate customer service: Keep communication in writing. Request service orders, timelines, and parts status updates via email.
- Manufacturer support: Open a case directly with the RV manufacturer (e.g., Thor, Forest River, Keystone). Ask whether nearby authorized shops can perform warranty work to avoid long waits.
- Regulators: For deceptive practices or unresolved warranty issues, contact:
- Documentation: Maintain a single PDF timeline with dates, names, and attachments (photos, invoices, emails). If you must pursue legal recourse or arbitration, this will be invaluable.
Final Checklist for Camping World RV Sales–Owatonna, MN Shoppers
Before you sign
- Read 1- and 2-star Google reviews for this store: Owatonna location on Google.
- Secure third-party inspection; make sale contingent on repairs: find an RV inspector.
- Get an out-the-door price; strip non-essential add-ons and fees. Compare with at least two other dealers.
- Bring competing financing or a credit union pre-approval to counter high APRs and payment packing.
- Perform a thorough PDI and road-test if possible. Verify every system live, with water and propane on.
After delivery
- Open any repair tickets immediately in writing; request ETAs and part numbers.
- Check for open recalls by VIN; schedule recall work promptly.
- If communication lags, escalate to store leadership and corporate, then consider regulators.
Bottom Line and Recommendation
Camping World RV Sales–Owatonna, MN sits within a national chain known for both broad selection and recurring consumer complaints around sales tactics, paperwork, and after-sale service capacity. Low-star Google reviews for this specific location, when sorted by most recent, will give you the clearest snapshot of current performance and pain points. Use that evidence to guide your strategy: insist on transparency, refuse pressure, and make the sale contingent on a clean, verified inspection and completed repairs. For additional context on RV dealer pitfalls and consumer strategies, search independent watchdog content like Liz Amazing’s videos to prepare yourself before stepping into the showroom. And if you have firsthand experience with this Owatonna store, please add your account for other shoppers.
Given the volume and seriousness of common issues reported at many high-volume national RV dealers—and the recurring themes visible in low-star Google reviews—our recommendation is to proceed with extreme caution at Camping World RV Sales–Owatonna, MN. If the dealership will not allow a third-party inspection, or if you see unresolved patterns in recent reviews (service delays, paperwork problems, or aggressive add-ons), consider walking and shopping other Minnesota RV dealers with stronger, verifiable service reputations.
Want to Remove this Report? Click Here
Help Spread the word and share this report:

Want to Share your Experience?