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Camping World RV Sales- San Martin, CA Exposed: ‘Fix It After’ Promises Price Changes, Repair Delays

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Camping World RV Sales- San Martin, CA

Location: 13635 Sycamore Ave, San Martin, CA 95046

Contact Info:

• cwsanmartin@campingworld.com
• customerservice@campingworld.com
• Main: (888) 408-0722

Official Report ID: 5961

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales – San Martin, CA is part of Camping World, a national, publicly traded chain with dozens of retail locations and service centers across the United States. As with many large dealer groups, customer experiences vary widely, but the most impactful patterns for consumers often show up in the lowest-rated reviews and complaint threads. This report focuses on those risk areas to help you shop smarter and avoid costly missteps at the San Martin, California store.

Shoppers can (and should) corroborate everything here by reading the most recent 1- and 2-star Google reviews. Use the dealership’s Google Business listing and sort by “Lowest rating” to see current experiences: Camping World RV Sales — San Martin, CA (Google Business Profile). If you’ve worked with this location, would you add your experience for other shoppers?

Community Research: Don’t Shop Alone

Before you visit any dealer, gather unfiltered owner feedback for the specific brands and floorplans you’re considering:

Before You Buy: Require a Third-Party RV Inspection

(Serious Concern)

The single most effective way to avoid months-long repair limbo is to hire an independent RV inspector before you sign or take delivery. Schedule a professional pre-purchase inspection and do not accept promises that “we’ll fix it after the sale.” Your leverage ends once they have your money, and many buyers report cancelled camping trips while their RV sits for weeks or months in the service queue.

  • Find a local inspector: Search for RV Inspectors near me.
  • Insist on a full, itemized inspection report and make any issues part of a signed “Due Bill” that spells out exactly what will be remedied before delivery.
  • Red flag: If the dealer refuses to allow a third-party inspection on-site, walk away.

For more practical tips from owners exposing RV retail pitfalls, see investigative content by Liz Amazing and search her channel for your dealer and model. Have you been allowed a third-party inspection at San Martin? Tell us below.

What Consumers Report at Camping World RV Sales – San Martin, CA

Sales Tactics: High-Pressure, Price Changes, and “Too-Good” Promises

(Serious Concern)

Recent low-star reviews commonly describe aggressive sales tactics and shifting numbers late in the process. Reports include last-minute changes to out-the-door pricing, trade-in values that shrink at signing, and pressure to make same-day decisions to “lock in” a deal. Consumers also describe being told problems would be fixed after delivery—only to face long waits once the paperwork is complete. To evaluate these experiences firsthand, read the latest 1–2 star reviews by sorting this page by “Lowest rating”: Camping World RV Sales — San Martin, CA (Google Reviews).

  • Low-ball trade-ins: Multiple reviewers allege a significant gap between online/appraised trade-in values and the final number written into the contract.
  • Price “recalculations”: Some buyers say fees appeared late in the deal, or advertised prices didn’t match the finance office numbers.
  • Promises deferred to “after delivery”: Complaints often state that defects or missing items were promised later, only to hit service backlogs.

Independent consumer advocates, including creators like Liz Amazing, have documented how high-volume RV stores structure deals to maximize add-ons; use this as context when you read current San Martin reviews.

Financing and Add-Ons: High APRs, Extended Warranties, and Extras

(Moderate Concern)

Customers frequently caution about in-house financing and a gauntlet of add-ons (extended service contracts, fabric and paint protection, etching, tire and wheel, “environmental” packages, and memberships). These extras can add thousands to your loan and are often discretionary.

  • High APR compared with credit unions: Several buyers report discovering they qualified for far lower rates elsewhere only after signing.
  • Extended service contracts: Many reviews claim that promised “bumper-to-bumper” coverage excluded common failures or required complicated pre-approvals that delayed repairs.
  • Bundled memberships and fees: Consumers note they were enrolled in extras they didn’t fully understand or want.

Tip: Arrive with a pre-approval from your bank or credit union and be prepared to decline every add-on. Ask for an out-the-door price sheet without any extras. Then add only what you truly want, in writing.

Service Delays and Workmanship After the Sale

(Serious Concern)

Patterns in low-star reviews point to extensive delays for warranty repairs, repeat visits for the same issues, and workmanship complaints post-delivery. Allegations include long waits for parts, missed appointments, and repairs that “didn’t fix the problem.” It’s not uncommon to read of customers who missed trips because their RV sat at the dealership for weeks or months.

  • Backlogs for warranty work: Busy service lanes mean warranty customers are asked to wait; reviewers say calls aren’t always returned.
  • Quality control gaps at delivery: PDI (pre-delivery inspection) misses are a recurring theme: leaks, electrical gremlins, non-functioning slides, or trim and hardware defects discovered at first use.
  • Repeat repairs: Some report returning for the same issue multiple times, raising concerns about technician experience or internal QA.

To mitigate this, do a thorough, hours-long “camp-in” PDI before signing, and document everything with photos and video. Consider having your inspector present for the PDI. If you’ve experienced repeated service delays at San Martin, would you document it for other shoppers?

Paperwork, Titles, and Plates

(Serious Concern)

Lower-rated reviews sometimes cite paperwork errors or title/registration delays. Extended lapses can leave you unable to travel or insure properly. California buyers should monitor their registration closely and follow up early if plates or title do not arrive promptly.

  • Title delays: Prolonged waiting for title transfer can complicate financing, insurance, and resale options.
  • Registration issues: Temporary tags close to expiring or paperwork returned for corrections.
  • Smog and compliance (motorized RVs): California’s requirements can add steps; ensure all compliance items are addressed before delivery.

Protect yourself by getting a written timeline for registration/title processing and the name/email of the staffer handling your file. If timelines slip, escalate to management in writing.

Communication and Accountability

(Moderate Concern)

Consumers frequently describe difficulties reaching service advisors, slow response to voicemails, or a lack of updates on parts and repair ETAs. Broken follow-up promises are common threads in low-star reviews at high-volume RV stores.

  • Ask for direct lines and emails and schedule specific check-in dates.
  • Keep a paper trail: Use email and photos; note names, dates, and promised actions.

After-Sale Priority: “New Sales First” Concerns

(Serious Concern)

Some buyers allege that once the sale is complete, their repair needs receive less urgency. While busy service departments triage by severity, the perception that post-sale customers are deprioritized fuels frustration—especially if issues were known at delivery.

  • Due Bill items: Anything promised at sale should be clearly itemized with completion dates.
  • Loaner or compensation: Ask whether any accommodation exists if a brand-new unit is unusable for an extended period.

Product and Safety Impact Analysis

Recall Handling and Pre-Delivery Inspections

(Serious Concern)

RVs are built by multiple sub-suppliers and often ship with outstanding recalls at the component level (axles, brakes, propane systems, slide motors, etc.). A robust dealer PDI should check for and address open recalls before delivery. Failure to do so can expose owners to safety hazards, trip disruptions, and additional downtime while recalls are performed. Learn more about recall lookups via NHTSA: NHTSA Vehicle Recalls Overview. Also see a dealership-specific recall search placeholder per instructions: Check recalls context via NHTSA (then search your RV’s VIN).

Real-World Risks: Brakes, Propane, Water Intrusion, Electrical

(Serious Concern)

Defects repeatedly cited by owners across brands and dealers—brake issues, LP gas leaks, water intrusion, and 12V/120V anomalies—are more than inconveniences. They can lead to unsafe handling, fire risks, mold and structural damage, and battery or inverter failures. If such issues are not caught and corrected at PDI, initial trips can be jeopardized. A pre-purchase inspection and on-site PDI walk-through are essential, as is the documentation to support warranty claims if these problems appear after delivery.

Independent owner investigators like Liz Amazing provide walkthroughs that can help you build a thorough PDI checklist; search her channel for your brand and model.

Legal and Regulatory Warnings

Warranty Rights and Lemon Law (California and Federal)

(Moderate Concern)

This is not legal advice. Broadly, the federal Magnuson-Moss Warranty Act governs written warranties on consumer products and prohibits deceptive warranty practices. In California, the Song-Beverly Consumer Warranty Act (California Lemon Law) covers consumer goods and, in part, motor vehicles. Motorhomes are treated somewhat differently under California’s lemon laws—the chassis/drive components may be covered under the “new motor vehicle” provisions, while the living area often falls under consumer goods protections. If you experience repeated, substantial warranty failures, consult an attorney. Resources: FTC: Magnuson-Moss Warranty Act and California Attorney General: Lemon Law Overview.

Sales and Financing Practices: FTC and State UDAP Laws

(Moderate Concern)

The Federal Trade Commission and California’s Unfair Competition Law prohibit deceptive or unfair acts and practices (UDAP). Misrepresentations about pricing, trade-in values, financing terms, or the scope of coverage on extended service contracts can trigger regulatory scrutiny or civil claims. If you believe you experienced deceptive practices, consider filing complaints with the FTC and the California Attorney General, and consult counsel. FTC: Report Fraud.

Safety and Recall Obligations

(Serious Concern)

Dealers are expected to address known safety recalls on units prior to delivery and to avoid selling vehicles with known, unremedied safety defects. If a serious safety issue arises, document it thoroughly and file with NHTSA: Report a Safety Problem. Keeping organized records (service orders, emails, photos) strengthens any regulatory or warranty claim.

Protect Yourself When Shopping at the San Martin Location

  • Get a third-party inspection before signing: Book early: Find RV inspectors near you. If the dealer won’t allow it, walk.
  • Bring your own financing: Secure a pre-approval from your credit union or bank to benchmark the dealer’s APR and reject junk fees.
  • Demand an itemized, out-the-door price in writing: No add-ons without your explicit consent, line by line.
  • Decline extras unless you truly want them: Extended service contracts, coatings, or memberships can be purchased later, often for less.
  • VIN research: Run your exact VIN for recalls and service bulletins; confirm a clean, current recall status at delivery.
  • Hands-on PDI “camp-in” on-site: Operate slides, appliances, heating/cooling, plumbing, electrical, and LP systems. Document defects in writing, add them to a signed Due Bill, and do not sign delivery until resolved.
  • Trade-in defense: Get multiple appraisals and print online valuations; compare what ends up on your contract.
  • Paperwork diligence: Verify serial numbers and purchase price; get title/registration timelines in writing and the name of the processing clerk.
  • Service capacity check: Ask for the current lead time for warranty appointments and part orders; get promises in writing.
  • Escalation path: If defects persist, escalate in writing to dealership management, the manufacturer, and appropriate regulators.

Have a tip about the San Martin service department? Your insights help other families avoid costly mistakes.

Where to Verify Complaints and Research This Dealership

Use these pre-formatted search links to explore complaints, videos, forums, and recall context about Camping World RV Sales – San Martin, CA. Replace “Issues/Problems” with the term you prefer, or add the specific RV brand/model you’re researching.

And again, to read the most current first-hand experiences at this store, go here and sort by “Lowest rating”: Camping World RV Sales — San Martin, CA (Google Business Profile).

Patterns in Negative Reviews: Summarized Owner Narratives

“Price Changed in Finance” and Add-On Overload

(Moderate Concern)

Several owners describe deals that looked great on the sales floor but became far more expensive in the finance office due to a higher APR and a stack of add-ons. When buyers later checked with their credit union, they discovered significantly better rates were available. Others note they didn’t realize optional items had been included until reviewing the contract at home.

  • Prevention: Arrive with pre-approval, decline all extras, and verify the contract total before signing.
  • Documentation: Ask for a blank, itemized out-the-door worksheet and a clean version without any add-ons.

“We’ll Fix It After Delivery” Becomes Months of Waiting

(Serious Concern)

Reviewers often report that unresolved issues at delivery—missing parts, minor leaks, broken latches—turned into long waits because the service department was backlogged. Early-season buyers said they missed planned trips while their “new” RV sat for weeks awaiting diagnosis or parts. Communication gaps compound the frustration.

  • Prevention: Don’t take possession until promised repairs are complete. Put due items in writing on a signed Due Bill with completion dates.
  • Inspection: Bring an independent inspector to your PDI. Find one here: RV Inspectors near me.

Repair Quality and Repeat Visits

(Serious Concern)

Some owners allege that fixes didn’t hold or that the wrong issue was addressed, requiring multiple returns. This raises concerns about technician training, diagnostic time, or QA processes. For warranty work, delays in approvals from third-party administrators also appear in consumer accounts.

  • Prevention: Provide detailed written descriptions, photos, and videos of each fault. Ask for the tech’s notes when picking up your RV.
  • Escalate: If the same failure recurs, escalate to service management and the manufacturer in writing. Keep meticulous documentation.

Title, Registration, and Temporary Tags

(Moderate Concern)

A subset of owners indicate paperwork delays, including registration processing and title transfers. This can create insurance complications and travel limitations. Always confirm that the VIN on the paperwork matches the vehicle and ask for proof of submission to the DMV.

  • Prevention: Obtain a promised timeline and the contact details for the title clerk. Follow up weekly until you receive plates and title.
  • Escalate: If deadlines pass, escalate to dealership management and consider filing complaints with consumer agencies.

Did your title or plates arrive on time from San Martin? Sharing timelines helps other buyers set expectations.

Context: Why Do These Problems Happen?

High Volume, Complex Products

(Moderate Concern)

RVs are complex, hand-assembled products with multiple component suppliers. High-volume dealers sell many brands and models, and service departments juggle warranty rules across manufacturers and third-party administrators. Backlogs are common during peak season. None of this excuses poor communication or avoidable mistakes, but it explains why “we’ll fix it later” promises can turn into long waits.

Profit Centers Beyond the Sale Price

(Moderate Concern)

As in automotive retail, profits often come from F&I (finance and insurance) and service—not the sticker price. That incentive structure can create pressure to upsell add-ons, steer financing to higher APRs, and defer non-critical work until after delivery. A persistent theme in low-star reviews is that customers didn’t realize which items were optional or how much they cost.

What the Dealership Could Do Better

  • Transparent, line-item pricing: Provide clean out-the-door quotes without add-ons unless requested.
  • Mandatory PDI with customer present: Allocate sufficient time and document all findings before delivery.
  • Service triage and communication: Post realistic lead times, assign a single point of contact, and set weekly update expectations.
  • Paperwork accuracy and speed: Create a quality check step for title/registration to avoid delays.
  • Tech training and QA: Invest in diagnostics and post-repair verification to reduce repeat visits.

To be fair, some buyers do report successful purchases and timely fixes. But due to the volume and severity of low-star accounts, shoppers should approach with caution and a strong pre-delivery plan. If you’ve seen improvements at the San Martin store, would you share details?

A Quick Buyer’s Checklist for San Martin

  • Research the exact floorplan in owner groups and watch delivery and PDI videos by independent creators.
  • Secure financing elsewhere so you can compare APRs and avoid pressure.
  • Request a blank OTD worksheet and insist that every fee is defined. Strike any add-on you don’t want.
  • Schedule an independent inspection and a multi-hour PDI. Do not sign or pay in full until all issues are addressed.
  • Get every promise on a signed Due Bill with dates and responsible parties.
  • Verify recall status by VIN at NHTSA before delivery.
  • Photograph and video the unit at delivery, including roof, slide tops, undercarriage, and all appliances.
  • Plan for service lead times and ask in writing for the current warranty backlog at this store.

For education on dealer tactics and PDI planning, search the channel of consumer advocate Liz Amazing for your brand and model. What did your PDI at San Martin miss? Sharing specifics helps the next buyer.

Bottom Line on Risk for Buyers at Camping World RV Sales – San Martin, CA

Across the lowest-rated public reviews and forum posts, several consistent themes emerge for this location: high-pressure sales and financing, add-on stacking, service backlogs, workmanship complaints, and paperwork delays. None of these issues are unique to this brand or store, but the concentration of similar complaints at the San Martin location should prompt careful due diligence.

If you decide to proceed with this dealership, protect yourself by budgeting time and money for an independent inspection, conducting a rigorous on-site PDI, insisting on a transparent out-the-door quote, and keeping a meticulous paper trail. The shoppers who fare best are those who arrive prepared, question everything, and do not accept delivery until all issues are truly resolved.

Given the volume and severity of negative consumer reports associated with Camping World RV Sales – San Martin, CA, we do not recommend this location as a first choice for RV purchase or service. Consider alternative dealerships with stronger service reputations and transparent pricing until this store demonstrates sustained improvements.

Comments

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