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Camping World RV Sales- San Martin, CA Exposed: Hard-Sell Tactics, Add-Ons, DMV Delays, Slow Service

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Camping World RV Sales- San Martin, CA

Location: 13635 Sycamore Ave, San Martin, CA 95046

Contact Info:

• Sales (888) 408-0722
• Local (408) 683-3803
• customerservice@campingworld.com

Official Report ID: 5866

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales – San Martin, CA operates as part of Camping World Holdings, a large national RV dealership chain associated with the Good Sam brand. As a high-volume operation serving the South Bay/Silicon Valley corridor, the San Martin location sells new and used travel trailers, fifth wheels, toy haulers, and motorhomes, along with parts, service, and financing products.

While Camping World’s scale offers selection and availability, publicly posted consumer feedback for the San Martin store indicates recurring pain points typical of big-box RV retail: hard-sell tactics, financing add-ons, low-ball trade offers, paperwork and title delays, and prolonged service backlogs. To independently verify real customer experiences, use the dealership’s Google Business Profile and choose “Sort by Lowest rating”: Camping World RV Sales — San Martin, CA (Google Reviews). Read the most recent one- and two-star reviews to see specific, verifiable claims in customers’ own words.

Fast-Track Your Research: Where to Look First

Unfiltered owner feedback and community checks

Authoritative platforms to verify complaints and patterns (one-stop list)

Have you dealt with this location? Tell fellow shoppers what happened at San Martin.

Before You Buy: Third-Party Inspection Is Your Only Real Leverage

Independent inspection and PDI

(Serious Concern)

Across the RV industry—and frequently reported at large chain stores—new and used units can be delivered with manufacturing defects, shipping damage, or dealer prep issues that go unnoticed until after the sale. Your best protection is to hire an independent, certified RV inspector who works for you, not the dealer. Use this search to locate nearby pros: RV Inspectors near me. If the dealership will not allow a third-party inspection on site prior to signing and taking possession, that is a major red flag. Walk away.

Consumers regularly describe canceled camping trips and months-long service waits because defects were discovered only after delivery. Once the dealer has your money and the unit is titled, your leverage diminishes substantially. Insist on:

  • A full, documented PDI (pre-delivery inspection) that you attend in person
  • Running and load-testing every system (HVAC, slides, awning, generators, inverter/charger, appliances, plumbing under pressure, propane leak test, roof, seals)
  • A signed “due bill” listing every defect found, with dates and parts ordered before you pay the balance
  • Proof of any recalls addressed prior to delivery

For additional buyer education, see consumer advocacy content such as Liz Amazing’s checklists and dealer delivery breakdowns and compare those steps against what San Martin promises in writing.

Patterns in Consumer Complaints for Camping World RV Sales — San Martin

Below are recurring themes found in low-star public reviews and forum posts for San Martin and other Camping World locations. Verify specifics by sorting the San Martin Google reviews by Lowest rating here: Google Business Profile — San Martin. For deeper dives on sales tactics and service pitfalls, consider searching on Liz Amazing’s YouTube channel for “Camping World” and your exact RV brand.

High-pressure sales, shifting prices, and add-ons

(Serious Concern)

Multiple low-star reviews for the San Martin location describe classic car-lot behaviors: aggressive follow-up calls, “today-only” pricing pressure, and surprise fees appearing late in the process. Common allegations include add-on products (paint protection, fabric guard, nitrogen tire fill, VIN etch, anti-theft devices) that were pre-loaded or difficult to remove, changing the out-the-door price, or switching units at the last minute. These tactics can inflate your cost by thousands.

  • Demand a written, itemized out-the-door price inclusive of all fees before you visit.
  • Decline non-required add-ons; you can buy reputable aftermarket protection later for less.
  • Record unit stock numbers and VINs to prevent bait-and-switch confusion.

Financing markups and warranty/maintenance upsells

(Serious Concern)

Customers frequently report being steered into dealer-arranged financing with high APRs and products like extended service contracts, tire-and-wheel coverage, gap, and interior/exterior protection bundles. Extended contracts are not always honored as expected and can involve exclusions and deductibles. Finance managers sometimes fold these products into monthly payments without explaining the total cost. Always arrive with your own pre-approval from a bank or credit union and compare.

  • Ask for buy rate vs. sell rate and the exact markup.
  • Request all product brochures and contracts 24 hours in advance to review exclusions.
  • Decline any product you don’t understand or can’t value in writing.

Low-ball trade-in offers

(Moderate Concern)

Recent buyers complain of trade offers dramatically below market guides, followed by pressure to proceed because “tax savings will make up the difference.” Verify your trade value via multiple sources and solicit quotes from competing dealers. In some cases, consumers report the appraisal was revised downward at signing, citing “reconditioning” discovered late. Do not relinquish keys or title until everything is finalized in writing.

Paperwork, title, and registration delays

(Serious Concern)

There are recurring complaints of delayed plates, registration, and titles—issues that can trigger tickets, missed trips, and difficulty insuring or selling the RV. California deadlines are strict. If your purchase includes dealer handling of DMV documentation, insist on a target filing date and get proof of submission. Keep copies of every document. If delays exceed reasonable timeframes, you can escalate to the California DMV Investigations Unit or file a complaint with the state Attorney General.

Service backlogs and poor communication

(Serious Concern)

One of the most consistent themes in low-star reviews is long service queues—weeks to months—paired with intermittent updates. Customers describe repeated “parts on order” messages and units stuck in the service yard through peak camping season. Some also allege missed appointments or surprise diagnostic fees. Before you buy, ask the San Martin service manager for their average time-to-diagnosis, time-to-completion, technician certification levels, and parts sourcing timeframes—get real numbers. If you need future warranty work, schedule it as soon as issues appear.

PDI misses and delivery with defects

(Serious Concern)

Multiple consumers report accepting delivery only to discover water leaks, dead batteries, non-functioning slides, misaligned doors, broken latches, disconnected drain lines, or incorrectly wired accessories. These are frequently preventable issues if a thorough PDI and systems test is performed. Do not accept a “walkthrough” in the rain, at dusk, or when the tech is rushed. Plan for several hours, and bring your own inspection checklist.

Warranty headaches and coverage confusion

(Moderate Concern)

Complaints include claims being denied as “customer damage,” extended service contracts with unclear exclusions, or manufacturer-vs-dealer finger-pointing. Know the difference between manufacturer warranty, dealer promises, and any third-party contract. California’s Song-Beverly Consumer Warranty Act and the federal Magnuson-Moss Warranty Act limit deceptive warranty practices; keep meticulous records and escalate in writing if you encounter delays or denials.

Parts availability and accountability

(Moderate Concern)

Parts delays are industry-wide, but consumers at high-volume stores often feel stranded without proactive timelines. Ask for a parts order confirmation and ETA in writing. If a part is on national backorder, request alternative solutions (approved substitutions, salvage yard sourcing, or temporary field repairs). Hold the dealership to their commitments; escalate to the manufacturer when reasonable.

Misrepresentation of features or condition

(Moderate Concern)

Some San Martin shoppers allege they were promised specific features, “like new” condition on used units, or that certain issues would be repaired before delivery—only to find discrepancies at pickup. Do not accept verbal promises. Demand line-item we-owe documentation with completion dates and who pays. Inspect again on pickup day before funds transfer.

Want to help other shoppers with first-hand details? Add your story so others can learn.

Product and Safety Impact Analysis

(Serious Concern)

When delivery defects or service delays involve critical components, safety risks become immediate. Examples frequently cited by owners across the industry include:

  • Brake controller or brake adjustment issues: Reduces stopping ability, especially on steep California grades.
  • Axle alignment, tire defects, or under-inflation: Raises blowout risk; verify DOT date codes and load ratings before travel.
  • Propane system leaks or appliance malfunctions: Fire/explosion risk; insist on a manometer test and leak-down results at PDI.
  • Slide mechanisms binding/out-of-sync: Can trap occupants or damage walls/floors; test full cycles multiple times.
  • Water intrusion from roof seams/windows: Leads to rot, delamination, electrical failures, and mold; check with moisture meter.
  • Electrical miswiring: Inverters, transfer switches, and shore power connections must be tested under load to avoid fire risk.

Before any long trip, verify that all manufacturer recalls for your specific year/make/model are addressed. Start with NHTSA’s site and your VIN: NHTSA recall resources. Recalls are handled by manufacturers, but the dealer should assist. A dealer delivering a unit with known open safety recalls exposes you to avoidable hazards.

For practical safety checklists and pitfalls to avoid at delivery, also review independent content like Liz Amazing’s buyer education videos, then verify every item during your San Martin PDI.

Legal and Regulatory Warnings

(Serious Concern)

Customer complaints about misrepresentations, warranty denials, or delivery with known defects can trigger regulatory scrutiny. Relevant laws and agencies include:

  • Federal Trade Commission (FTC): Deceptive or unfair dealer practices and advertising. Start here: Federal Trade Commission
  • Magnuson-Moss Warranty Act: Requires clear written warranties and prohibits tying warranty coverage to branded service products. Overview: FTC Magnuson-Moss Warranty Act
  • California Song-Beverly Consumer Warranty Act (Lemon Law): Motorhomes and towables have nuances; legal counsel can advise on eligibility if repeated repair attempts fail.
  • California DMV (dealer licensing, paperwork, title issues): You can file a complaint over registration/title delays. See California DMV resources and Investigations Unit.
  • California Bureau of Automotive Repair (BAR): Governs repair shops; poor workmanship or fraudulent billing can be reported. Visit: California BAR
  • NHTSA: Safety defects and recalls. File a vehicle safety complaint if necessary: Report a safety problem to NHTSA
  • California Attorney General: Consumer complaints against businesses operating in CA: File a consumer complaint (CA AG)

If you experience unresolved issues at San Martin, first notify the dealership in writing and escalate to Camping World corporate. Keep a timeline of interactions, work orders, and all emails. If unresolved, file complaints with the BBB, California regulators, and your financing institution (if there are Truth in Lending concerns). Public records and complaint volumes can influence how quickly corporate intervenes.

How to Protect Yourself If You Still Buy Here

(Moderate Concern)

Even at a high-volume dealership with mixed reviews, careful planning can reduce risk.

  • Inspection leverage:
    • Hire a third-party inspector you choose: Find certified RV inspectors near you
    • Refuse to sign or pay in full until your punch list is completed or scheduled with written dates.
    • If they won’t allow outside inspection on-site, walk away.
  • Financing and pricing:
    • Secure a credit union pre-approval; compare APR, term, and loan fees.
    • Get a signed out-the-door quote listing taxes, DMV, doc fees, and all add-ons (with $0.00 for declined items).
    • Do not let monthly payment targets drive total price—focus on total cost.
  • Add-ons and warranties:
    • Decline products you don’t understand; you can add most later if you truly need them.
    • Read exclusions and claim procedures for any service contract; verify authorized repair facilities near you.
    • Know your manufacturer warranty and any Good Sam plan terms separately.
  • PDI and delivery:
    • Test every system under load; require propane pressure test results and shore power checks.
    • Confirm no open recalls before delivery; get documentation.
    • Have the tech show you breaker and fuse locations, GFCIs, dump valves, winterizing process, and slide reset procedures.
  • Paperwork and post-sale:
    • Verify VIN, odometer (for motorized), and serials on all appliances.
    • Set service appointments for punch-list items before leaving the lot.
    • If something fails on day one, document immediately with photos/videos and email the service manager and manufacturer.

If you’ve bought or serviced at San Martin, what did you wish you’d known earlier? Share helpful tips for other buyers.

Objectivity Check: Are There Positives?

(Moderate Concern)

To maintain balance, it’s fair to note that some customers report positive experiences at the San Martin location: attentive salespeople, quick fixes on simple issues, or successful warranty approvals. Public replies under Google reviews occasionally show management attempting resolution. If you choose to engage with this store, directly ask the sales manager and service manager for:

  • Average service turnaround times (diagnosis and completion), with recent month data
  • Technician certifications (RVIA/RVDA, manufacturer trainings)
  • Process for third-party inspections and buyer-attended PDIs
  • Written policy on due bills and we-owe repairs before final funding
  • Escalation chain and response-time commitments if issues arise

Compare their answers with what you see reported when you “Sort by Lowest rating” on Google and cross-reference owner forums. Independent educators like Liz Amazing provide checklists of reasonable expectations you can use to benchmark a dealership’s promises versus performance.

Why So Many Upsells? Understanding the Business Model

(Moderate Concern)

It’s common for large dealership chains to rely on finance and insurance (F&I) products, service contracts, aftermarket add-ons, and parts/service margins—especially when advertised unit prices are low. This model can push staff to emphasize upsells and extended warranties, sometimes at the expense of transparent pricing and service throughput. As a consumer, the solution is clarity and control:

  • Arrive with financing pre-arranged; compare against the dealer offer
  • Insist on an itemized, line-by-line summary of every charge/product
  • Ask the total cost of any plan and what specific failures are covered
  • Refuse high-pressure “today only” offers; legitimate pricing should stand

If Problems Occur: Escalation Path

(Serious Concern)

Why We Emphasize Independent Verification

(Moderate Concern)

Public one- and two-star reviews on Google often contain detailed timelines, cost breakdowns, and names—use those to cross-check what you’re told. Because dealership conditions change over time (staffing, management, volume), the most current reviews are the most instructive. Visit: Google Reviews — Camping World RV Sales, San Martin, sort by Lowest rating, and read the newest entries first.

Also, search independent content creators who investigate RV dealer practices. Use YouTube and look up your specific unit plus “dealer issues.” A helpful source is Liz Amazing’s channel; search her videos for the dealership and brand you’re considering to see buyer checklists and cautionary tales.

If you’ve experienced the San Martin location’s sales or service, what should others watch for? Add your experience to help the next buyer.

Key Takeaways for San Martin Shoppers

  • Selection and scale come with trade-offs: aggressive pricing and upsells, but also service backlogs and paperwork complexity
  • Your only real leverage is before funding and before you accept delivery—use a third-party inspection and a detailed we-owe list
  • Expect to push back on add-ons; come with pre-approved financing and insist on an OTD price
  • Plan for potential service delays; schedule early and document everything
  • Know your legal rights (FTC, Magnuson-Moss, Song-Beverly) and how to escalate to California regulators when necessary

Final Assessment

Public feedback for Camping World RV Sales — San Martin, CA shows a pattern of concerns that are common across large RV chains: high-pressure finance and add-on sales, low-ball trade valuations, delivery with unresolved defects, prolonged service wait times, and communication gaps. While some consumers report positive outcomes and helpful staff, the consistent nature of serious complaints suggests heightened caution is warranted. Independent inspection prior to purchase, ironclad documentation of promises, and careful control of financing and add-ons are essential for protecting your investment.

Based on the concentration of serious, recent consumer complaints and the risk of costly post-sale service delays, we do not recommend choosing Camping World RV Sales — San Martin, CA as a first option. Consider vetting other dealerships with stronger, consistent service ratings and transparent pricing practices, and always require a third-party inspection before you buy.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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