Camping World RV Sales- Sioux Falls, SD Exposed: Upsells, APR Hikes, Delivery Defects & Slow Service

(Serious Concern)

Across RV retail nationwide, the most expensive “gotchas” start after you’ve paid and driven off the lot. The single best protection is to hire an independent, certified RV inspector before you sign final documents or accept delivery. Search here: RV Inspectors near me. If this dealer does not allow a third-party inspector to examine the unit on their lot prior to delivery, treat it as a red flag and walk away. Your leverage is strongest before funds and contracts are finalized; once the dealership has your money, owners frequently report service delays that can sideline your RV for weeks or months, forcing canceled trips and added costs.

Ask the inspector to perform a full water intrusion test, thermal imaging where applicable, roof seam and underbelly checks, propane leak-down tests, 12V/120V systems verification, slide operation and seal inspection, and chassis/brake/bearing checks (or a chassis shop referral for motorized units). Require that all defects be corrected in writing before funding—ideally on a “We-Owe” or “Due Bill”—and re-inspected after repairs. Consider bringing a detailed Pre-Delivery Inspection (PDI) checklist and refuse delivery until every item is functional.

(Moderate to Serious Concern)

Customers commonly report aggressive pitches for extended service contracts, paint/fabric protection, interior/exterior coatings, tire-and-wheel packages, and “theft etch” or tracking systems. Buyers state that these add-ons are sometimes presented as “must-have” protections or implied prerequisites for financing, which they are not. Repeatedly, shoppers say their final “out-the-door” price climbed thousands during finance-office paperwork. Best practice: Before you visit the store, decide in writing what you will and won’t buy. Decline all add-ons you didn’t pre-approve, and ask for line-item prices. Many third-party warranties have exclusions and claim hurdles; if you still want one, shop independent warranty providers and compare coverage in writing.

For a deeper consumer look at RV add-ons and finance tactics, see independent coverage like this from Liz Amazing’s dealer advice videos and apply the same skepticism at signing time.

(Serious Concern)

Another frequent complaint involves finance terms changing from initial quotes—higher APRs than expected, longer loan terms, or additional products bundled without clearly disclosed costs. Some buyers say “cash discounts” vanished after they turned to financing, while others report the finance office implied certain add-ons would improve loan approval. Under the federal Truth in Lending Act (TILA), you’re entitled to clear, accurate disclosures of APR and total finance charges before you sign. Bring your own pre-approval from a local bank or credit union to compare. If the numbers aren’t as promised, walk.

(Moderate Concern)

Multiple RV shoppers report appraisal values shifting late in the deal, or deductions for wear-and-tear that were not disclosed until signing. Document your RV’s condition with photos and a pre-appraisal from a third party if possible. Get the trade-in value in writing and confirm if the offer is contingent on any additional inspection, then have your own independent check to avoid surprises on delivery day.

(Serious Concern)

Recurring themes include owners taking delivery only to find leaks, non-functioning appliances, slide alignment issues, dead batteries, tire age concerns, or missing parts (sewer hose, adapters) that were promised. Some report that cold-weather “winterization” claims were not accurately reflected by the unit’s actual condition upon pickup. Your defense: Arrive with a thorough PDI checklist and plan to spend hours testing every system. Do not accept the unit if anything material is defective; have the dealer correct issues before you sign. If you sign a “We-Owe” form, attach detailed line items, not generalities.

(Serious Concern)

Many buyers describe long repair queues, short-staffed service bays, parts on backorder, and poor communication while units sit for weeks or months. This is a nationwide RV industry problem, but it’s particularly painful when the purchase was recent and the unit is under warranty. Plan accordingly: If a defect appears, ask about parts availability in writing and request that the dealer order parts before you bring the RV in. Get promised timelines in email and escalate promptly if deadlines are missed. If travel season is critical for you, consider postponing purchase until the service backlog eases or choose a dealer with documented fast turnaround.

(Serious Concern)

Common complaints include fixes that don’t last, damage caused during repair, misdiagnoses, and returns for the same issue. Some customers allege that units were released with cosmetic cover-ups (e.g., sealant over cracks) instead of root-cause repairs. Always verify repairs with your own test before signing any completion paperwork. When possible, have an independent inspector re-check major repairs. Keep copies of all work orders—when escalation is needed (to the manufacturer, BBB, or regulators), documentation is your strongest ally.

(Moderate Concern)

Several RV buyers across large chains report slow title or registration processing, occasionally leaving them unable to use the rig legally or obtain insurance without a VIN verification. Before signing, ask for a written estimate of title and registration timing; verify if the unit has a clear title (for used units) and whether any prior lien releases are pending. Do not accept vague answers—these issues can derail your plans for weeks.

(Moderate to Serious Concern)

Owners commonly misunderstand what is covered by the manufacturer warranty versus a third-party service contract. Many RV components are covered by their own OEM suppliers (refrigerator, furnace, awning, slides), and you may be required to contact those vendors directly for service. If a salesperson promises “bumper to bumper,” ask to see the coverage list and exclusion list in writing. Under the Magnuson-Moss Warranty Act, warranty terms must be clear; vague verbal assurances are not binding.

(Moderate Concern)

Consumers often report add-on fees at signing that were not fully disclosed upfront—document fees, prep fees, delivery fees, and various “service” charges. Clarify every fee line-by-line before you visit the finance office. If a fee wasn’t on your written quote, you can refuse to pay it or walk away.

(Moderate to Serious Concern)

Patterns include promised callbacks that never come, shifting points of contact, and confusion between sales and service regarding what was agreed to. Communicate via email as much as possible. Recap every phone call with a written summary and request confirmation. If the team rapidly changes personnel or repeatedly “forgets” commitments, treat it as a warning sign and reconsider the transaction.

(Serious Concern)

When consumer reports raise issues like warranty denials, misrepresentation, or safety defects, several legal frameworks may apply:

• Magnuson-Moss Warranty Act (MMWA): Requires clear written warranties and prohibits deceptive warranty practices. If a dealer or third-party plan denies a legitimate claim improperly, you may have recourse. Learn more at the FTC’s warranty guide.
• FTC Act, Section 5: Prohibits unfair or deceptive acts or practices in commerce, which can include misleading sales claims or financing disclosures. General guidance at the Federal Trade Commission.
• Truth in Lending Act (TILA): Requires clear disclosure of credit terms (APR, finance charges). If the APR or terms differ from what was promised, you may be protected. Overview via the CFPB.
• South Dakota Deceptive Trade Practices (SDCL 37-24): Prohibits deceptive/misleading representations in sales and services. See the South Dakota Attorney General’s consumer resources and complaint portals via the AG’s office: South Dakota AG — Consumer Complaints.
• Lemon law limitations for RVs: State “lemon laws” often have narrow coverage for RVs, sometimes applying only to the motorized chassis, not the living quarters. See South Dakota’s overview: SD Lemon Law. Because coverage is limited, your best leverage is pre-purchase inspection and enforcing written warranties.
• NHTSA Safety Recalls: Safety defects must be remedied by manufacturers; dealers should coordinate. Check by VIN at the NHTSA Recalls portal and ask the dealer to show proof that any open recalls were completed.

If you experience serious defects, warranty denials, or misrepresentation, escalate in writing to the dealership’s general manager, the RV manufacturer, and file complaints with the BBB, the South Dakota AG, and the FTC if applicable. Documentation (emails, photos, repair orders) is essential.

(Serious Concern)

Reported issues such as water leaks, slide malfunctions, brake or bearing failures, tire blowouts, propane leaks, electrical shorts, or frame/axle misalignment can create immediate safety hazards and long-term structural damage. A small roof or window leak can lead to hidden rot, delamination, and mold; a brake or bearing issue on a trailer can trigger catastrophic failure at highway speeds. Slide misalignment may damage seals and wiring, creating both safety and fire risks. If a motorhome exhibits engine or chassis faults, the stakes rise further.

Because many RVs are built with lightweight materials and variable quality controls, defects can slip through to delivery. This is why an independent pre-delivery inspection is non-negotiable. Additionally, ask the dealer to provide a written recall status from the manufacturer and verify through the NHTSA recall lookup. If the model you’re buying has a known component issue (e.g., certain awnings, steps, LP regulators, or axles), insist on proof of remedy before payment.

(Moderate Concern, Context)

Not every buyer reports problems. Some public reviews cite friendly sales representatives, helpful walk-throughs, or satisfactory scheduled maintenance. A balanced view acknowledges these accounts. However, for large chains, even a modest percentage of negative outcomes can translate into a substantial number of customers experiencing significant hardship. The patterns flagged above—upsells, financing disputes, delivery defects, and service bottlenecks—appear frequently enough in public feedback about Camping World locations, including Sioux Falls, to warrant strong caution.

(Moderate Concern)

RV dealerships, like automotive stores, often rely on finance and insurance (F&I) products for a significant share of their profit. That includes extended service contracts, paint/fabric protections, etching/theft deterrents, and GAP coverage for motorized rigs. These products can be priced with large markups and may duplicate protections you already have (credit card purchase insurance, manufacturer warranty, or your own extended coverage). If an add-on is presented as “required,” ask the finance manager to show the written policy stating it’s required—often it isn’t. Typically, you can purchase comparable or better coverage independently for less.

(Serious Concern)

Public one- and two-star reviews for Camping World RV Sales — Sioux Falls often mention combinations of the issues above: unexpectedly high fees at signing, incomplete or rushed PDIs, units returning to service shortly after delivery, slow parts/service timelines, and communication difficulties. Because individual reviews can be nuanced or disputed, we urge you to read the most recent negative reviews directly and cross-compare with other platforms listed in this report. Start here and sort by “Lowest rating”: Google Business Profile — Sioux Falls.

Then, corroborate with broader discussions and video reports by consumer advocates. When evaluating advice, prioritize specificity: dates, photos, repair orders, and documented timelines generally indicate a more reliable account.

(Serious Concern)

Camping World RV Sales — Sioux Falls operates within a national chain that, according to public consumer feedback, often faces recurring challenges: upsell-heavy sales processes, finance surprises, inconsistent PDIs, quality control issues, and slow service turnarounds. While some customers do report satisfactory purchases and helpful staff, enough negative, recent experiences are publicly available to warrant heightened caution. Your best protections are a rigorous third-party pre-delivery inspection, refusing unneeded add-ons, controlling your financing, and getting every promise in writing.

If you’ve engaged with this store—positive or negative—your insights help others: Post your first-hand experience.