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Camping World RV Sales- St. Augustine, FL Exposed: Sales pressure, add-ons, PDI misses, slow service

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Camping World RV Sales- St. Augustine, FL

Location: 600 Outlet Mall Blvd, St. Augustine, FL 32084

Contact Info:

• contactus@campingworld.com
• Sales: (866) 413-8680

Official Report ID: 5090

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Shoppers Need to Know About Camping World RV Sales — St. Augustine, FL

AI-powered research tools have systematically collected and analyzed public information to produce this report. Camping World RV Sales — St. Augustine, FL is part of Camping World, a large, nationwide RV retail and service chain. With the scale and name recognition of a national brand comes both convenience and recurring patterns—good and bad—that consumers should understand before committing to a major RV purchase or service.

Public feedback for the St. Augustine location is mixed, with significant clusters of low-star ratings that describe high-pressure sales experiences, unexpected add-ons in finance, pre-delivery defects that should have been caught, and long delays in repair or warranty service. To see the most recent customer experiences first-hand, go to the dealership’s Google Business Profile and choose “Sort by Lowest Rating”: Camping World RV Sales — St. Augustine Google Reviews. Read the most recent 1- and 2-star reviews to verify the themes summarized here.

For additional due diligence, we also encourage you to search model-specific owner groups and communities for unfiltered experiences. Join several active Facebook groups focused on the RV brand and model you’re shopping (use a Google search, not Facebook direct links): Find RV brand/model Facebook owner groups via Google. Real owners often share detailed, timely feedback on dealer performance and common defects.

Independent consumer advocates like Liz Amazing publish deep-dive videos on RV buying pitfalls and dealer practices. Explore her channel and search for the dealership you’re considering: Liz Amazing’s YouTube channel (independent RV buying insights). Her content is a useful primer on how to avoid costly surprises in the showroom and the service bay.

Have you bought or serviced an RV at this location? Add your insight in the comments to help other shoppers.

Before You Buy: Protect Yourself With a Third-Party Inspection

(Serious Concern)

Across many low-rated reviews of Camping World locations—including St. Augustine—consumers report discovering defects, leaks, and electrical or appliance issues immediately after delivery that should have been caught before the sale. The most powerful antidote is a third-party RV inspection prior to signing and taking possession. Search here to find a local NRVIA-certified or similarly qualified expert: Search: RV Inspectors near me.

  • Make the sale contingent on a clean inspection. Your leverage is highest before you sign. After the money changes hands, many buyers report being “pushed to the back of the line” for warranty repairs, with trips cancelled while the RV sits for weeks or months awaiting parts or technician time.
  • If the dealership will not allow an independent inspection, walk away. That’s a red flag.
  • Be present for a thorough PDI (pre-delivery inspection). Turn on every appliance, run every water fixture, test slides, awnings, generator, and every 12V/120V system. Bring a checklist and take photos/video.

If you’ve experienced delays or rejected warranty claims here, tell us what happened in the comments so other buyers know what to look for.

Recurring Consumer Complaints at the St. Augustine Store

The following themes are distilled from public complaints, including 1-star Google reviews at this store. We encourage you to verify by sorting the reviews by “Lowest rating” here: Camping World RV Sales — St. Augustine Google Reviews.

Sales Pressure and Pricing Discrepancies

(Moderate Concern)

Multiple low-star reviews for this location describe high-pressure sales tactics and shifting numbers—advertised “internet prices” that only hold if buyers accept specific financing or bundled add-ons. Buyers also report price changes between initial negotiations and the finance office, or after deposits are placed.

  • Advertised price vs. “out-the-door.” Watch for dealer fees, prep fees, and mandatory packages added at the last minute.
  • “Today-only” urgency. Pressure to sign precludes careful review of contracts and inspection reports.
  • Deposit disputes. Some buyers report difficulty getting deposits back after walking away due to undisclosed fees or condition issues.

Cross-check any verbal promises with your signed purchase agreement; if it’s not in the contract, it doesn’t exist.

Low-Ball Trade-Ins and Appraisal Controversies

(Moderate Concern)

Complaints about unexpectedly low trade offers are common at many RV dealers, and this store is no exception. Some reviewers contend their trade value dropped dramatically late in the process or after a cursory inspection that emphasized minor wear to justify a large deduction.

  • Insist on a written, binding trade appraisal that lists any condition adjustments and expiration date.
  • Get competing offers from multiple dealerships or consignment brokers to benchmark your number before stepping into finance.

Finance Office Add-Ons and High APRs

(Serious Concern)

1- and 2-star reviewers frequently cite the finance office at this location for packing deals with extended service contracts, paint/fabric protection, GAP, and other products the buyer didn’t intend to purchase. Others mention being told a certain APR was the “best available,” only to discover later that add-ons were bundled or a lower rate was possible through their own bank or credit union.

  • Decline all add-ons by default. Ask for line-item prices and signatures next to any optional product.
  • Bring pre-approved financing from your own bank or credit union to compare and avoid last-minute pressure.
  • Scrutinize “lender-required” products. Most are optional. Request documentation from the lender if the dealer claims otherwise.

Independent consumer advocates such as Liz Amazing have repeatedly warned buyers about dealer finance tactics. See her channel: Watch consumer warnings about dealer finance add-ons and search her videos for “extended warranty” or “RV financing.”

Pre-Delivery Inspection Failures and Unit Condition at Delivery

(Serious Concern)

Many low-rated reviews for this store describe buyers taking delivery of units with immediately apparent defects: water leaks, slide misalignment, non-functioning refrigerators, dead house batteries, soft floors, broken latches, and loose trim. These are issues a thorough PDI should catch.

  • Test water systems under pressure and look inside cabinets for dampness or water stains.
  • Operate slides and awnings multiple times while the technician is present; listen for binding or popping.
  • Bring a moisture meter and non-contact voltage tester. Basic tools can reveal issues overlooked in hurried dealer PDIs.

Consider hiring your own expert: Find local RV inspectors.

Post-Sale Service Delays and Backlog

(Serious Concern)

Service delays are among the most consistent complaints for this location. Reviewers describe weeks to months of waiting for appointments, diagnosis, approvals, and parts, with repeated rescheduling and poor communication. Several report cancelled camping trips and significant storage or lodging costs while their unit sits on the lot.

  • Get repair timelines in writing. Ask for estimated completion dates and escalation pathways if deadlines slip.
  • Clarify parts availability before leaving your unit; ask whether the part will be ordered and received before you drop off.
  • Document everything—texts, emails, voicemails—to support warranty claims or complaints to regulators.

Title, Tag, and Paperwork Delays

(Moderate Concern)

Low-star reviews for the St. Augustine store include accounts of delayed titles, tags, and manufacturer paperwork, leaving owners unable to travel legally or to register in their home state. In some cases, buyers say they had to repeatedly call the store to get status updates or resolve errors.

  • Ask who handles DMV/title work and request a written estimate for processing time.
  • Do not accept delivery without a clear paperwork checklist. Verify you have temporary tags, lienholder information, and manufacturer’s statements as applicable.

Warranty Runaround Between Dealer and Manufacturer

(Serious Concern)

Several reviewers report being caught between the dealer and the manufacturer for warranty coverage—each pointing to the other for approvals or reimbursement. This can leave owners in limbo for months while defects remain unresolved.

  • Know your warranty. Read the manufacturer’s written warranty and the dealer’s service policy. The federal Magnuson-Moss Warranty Act governs written warranties on consumer products and prohibits deceptive warranty practices.
  • Escalate early. Email the manufacturer, the dealership’s general manager, and Camping World corporate simultaneously, summarizing the defect and timeline.

Communication Breakdowns

(Moderate Concern)

Unanswered calls, missed promised callbacks, and conflicting information between departments appear frequently in negative reviews at this location. This worsens the impact of delays and increases out-of-pocket costs for owners caught waiting without clear timelines.

  • Request one point of contact for your service case who will own updates.
  • Confirm conversations via email for a documented record.

Seen these issues here? Post specific timelines and names to help other readers evaluate the risk.

Misrepresentation of Features or Readiness

(Moderate Concern)

Some low-star reviews describe features being advertised or verbally promised, but missing or nonfunctional at delivery (e.g., solar prep, sway control, upgraded batteries), with disputes later about whether these were included in the sale.

  • Include promised features in the contract with part numbers and installation costs prior to signing.
  • Inspect installed accessories before finalizing paperwork, not after.

For additional consumer education on pre-delivery verification, see: Liz Amazing’s checklists and dealer-prep advice.

Product and Safety Impact Analysis

(Serious Concern)

Reported defects at delivery and prolonged repair delays create safety and financial risks for families using RVs for travel and seasonal living. Specific real-world consequences include:

  • Water leaks and soft floors leading to mold, structural damage, and electrical hazards.
  • Faulty propane systems (stove, furnace, water heater) posing fire/explosion risk if not properly leak-checked.
  • Brake, axle, and tire issues causing loss of control or blowouts, especially on heavy towables and motorhomes.
  • Electrical miswiring or undercharged batteries risking appliance failures, inverter faults, and potential fire hazards.
  • Slide-out malfunctions that can damage sidewalls or trap occupants if mechanisms fail.

Delays in addressing manufacturer recalls add to the risk. You can search open recalls by VIN via the National Highway Traffic Safety Administration (NHTSA). If you suspect a recall issue isn’t being handled promptly, use NHTSA’s portal: Check recalls and file safety complaints. Remember, a dealer cannot legally sell a new vehicle with an open safety recall without remedy; for used RVs, insist on documentation that recall work has been completed.

Legal and Regulatory Warnings

(Serious Concern)

The patterns described in low-star reviews—misleading pricing, undisclosed add-ons, warranty runarounds, and failure to honor written terms—can raise issues under consumer protection and warranty law. While only a court can determine violations in specific cases, consumers should be aware of:

  • FTC Act and FTC Auto-Related Enforcement: Misrepresentations in advertising, pricing, or financing may constitute unfair or deceptive acts. Learn more and file complaints at the FTC: Report fraud/deceptive practices to the FTC.
  • Magnuson-Moss Warranty Act: Governs written warranties on consumer products and prohibits deceptive warranty terms and tying arrangements. Overview: FTC Warranty Law Guide.
  • Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibits unfair or deceptive acts affecting consumers in Florida. You can alert the Florida Attorney General: Florida AG Consumer Protection.
  • Florida Motor Vehicle Repair Act: If service work is performed, the shop must provide written estimates and obtain authorization for increases. Overview: Florida Department of Agriculture & Consumer Services — Motor Vehicle Repair.
  • DMV/Title Issues: Extended delays or errors in title transfer and registration can be reported to the Florida Department of Highway Safety and Motor Vehicles (FLHSMV): Find your local FLHSMV office.

If you believe you were charged for unwanted add-ons, misled about rates, or denied warranty coverage contrary to written terms, seek assistance from a consumer protection attorney. Maintain thorough documentation and timelines.

Research: Verify Patterns and Evidence for Yourself

Use these links to search credible sources for “Camping World RV Sales St Augustine FL” and related issues. Replace “Issues” with “Problems” or “Complaints” as needed, and sort by newest.

For a practical walk-through on how to evaluate dealers and contracts, see: Independent RV buyer education on Liz Amazing. Search her channel for “inspection,” “warranty,” and “dealer add-ons.”

Upsells and Questionable Warranty Coverage

(Moderate Concern)

Extended service contracts, paint/fabric protection, nitrogen tire fills, and theft-deterrent etching are common upsells. Many reviewers across Camping World locations report buying these under the impression they were necessary or lender-required, only to find high costs and limited coverage later.

  • Do the math. Compare the average repair cost of common RV failures against the multi-thousand-dollar price of a service contract. Ask for a sample claims process and actual exclusions list.
  • Check state refund laws. Some products are cancellable for a pro-rated refund. Get the cancellation process in writing before you buy.
  • Request cash price vs. financed price. Financing add-ons increases interest costs substantially over the life of the loan.

To avoid surprises, bring a copy of your own blank contract and insist on time to read every clause. If pressured, pause the deal. If they refuse, take that as vital information.

If You Already Bought and Have Issues

(Moderate Concern)

If you purchased from the St. Augustine store and are encountering defects or delays, take a disciplined approach:

  • Document defects with photos/video and maintain a log of dates, contacts, and promised actions.
  • Send a certified letter to the dealership’s General Manager and Service Manager summarizing issues and requested remedies with a reasonable deadline.
  • Escalate to the manufacturer and Camping World corporate concurrently to avoid finger-pointing delays.
  • File complaints with the FTC, Florida AG, BBB, and NHTSA (if safety-related). Links provided in this report.
  • Consider a second opinion inspection to bolster your case: Find an RV inspector near you.

If you resolve your issue—or if you didn’t—please share how it went to help others navigate similar situations.

Are There Any Positives or Improvements?

(Moderate Concern)

Not every experience is negative. Some reviewers for this store praise individual salespeople or service advisors who were responsive and helpful. A few mention quick fixes for minor issues or smooth transactions with used inventory that had fewer surprises. However, the consistency and volume of recent low-star reviews focused on service delays, finance add-ons, and PDI misses suggest that systemic process and staffing challenges remain.

When you evaluate your options, weigh the convenience of a national chain’s inventory and financing network against the elevated risk of the issues detailed above. At minimum, insist on a third-party inspection, remove all non-essential add-ons, and get all promises in writing.

If you’ve had a positive experience at this location, tell shoppers exactly what went right (names, dates, and how issues were resolved). Balanced information helps everyone.

Practical Checklist for Shopping at This Location

(Moderate Concern)
  • Research the VIN and model for recalls and common defects. Use NHTSA and owner forums.
  • Bring your own financing offer letter to neutralize APR pressure.
  • Refuse mandatory add-ons—ask for a clean, out-the-door cash price.
  • Demand a proper PDI and add an independent inspection before final payment.
  • Test everything with shore power and water connected; confirm repair/parts timelines in writing before leaving any RV for service.
  • Keep a paper trail for any warranty disputes and escalate quickly if deadlines slip.

For a step-by-step buyer education series, explore the independent content on Liz Amazing’s channel and search within the channel for the exact dealership or brand you’re targeting.

Why This Matters: Real-World Cost and Risk

(Serious Concern)

RVs are complex and often require early-life repairs. If a dealership’s PDI is surface-level and the service department is backlogged, buyers can face:

  • Immediate repair costs if items are deemed “not covered,”
  • Lost trip costs due to cancelled reservations and nonrefundable fees,
  • Depreciation hits while the unit sits in service, and
  • Safety risks if the unit is used with unresolved defects.

These impacts show up repeatedly in negative reviews at this store. Always verify by reading the most recent 1-star reviews directly: Sort by Lowest Rating on Google.

Summary and Recommendation

Our review of public feedback and documented consumer narratives for Camping World RV Sales — St. Augustine, FL indicates repeated issues with finance add-ons and APRs, PDI misses, service delays, and paperwork/title processing. While some customers report satisfactory purchases, the consistency and recency of negative patterns suggest elevated risk for new buyers who do not aggressively protect themselves with independent inspections, tight contract controls, and written timelines.

Given the severity and volume of the concerns highlighted above, we do not recommend purchasing or servicing an RV at Camping World RV Sales — St. Augustine, FL without extraordinary precautions. Buyers should strongly consider alternative dealerships with stronger recent service reviews and a track record of timely, transparent after-sale support.

If you’ve dealt with this store, good or bad, your account can help others make an informed choice—leave a detailed comment with dates, names, and outcomes.

Comments: Add Your Experience at Camping World RV Sales — St. Augustine, FL

What happened during your purchase or service visit? How long did repairs take? Were promises kept? Share your story to help fellow RVers.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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