Cedar City RV- Lebanon, TN Exposed: Junk Fees, Rate Markups, PDI Failures & Warranty Runaround

Introduction: What Public Records Say About Cedar City RV (Lebanon, TN)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Cedar City RV in Lebanon, Tennessee (east of Nashville) appears in public business listings as a locally branded, independent RV dealership rather than part of a national chain. This report consolidates consumer feedback, regulatory context, and risk signals to help shoppers make informed decisions before purchasing or servicing an RV at this location. We lean on publicly posted reviews and complaints, with a specific emphasis on the lowest-rated experiences to identify patterns and severity.

Start your own verification by reviewing the dealership’s Google Business Profile and selecting “Sort by Lowest Rating.” Here is the official listing: Cedar City RV – Lebanon, TN – Google Business Profile. Consumers should compare the oldest and most recent low-star reviews to spot whether the dealership’s practices have improved or worsened over time. If you’ve had an experience, good or bad, would you add your firsthand perspective?

Where to Find Unfiltered Owner Feedback

• Google Business Profile: Sort by “Lowest Rating” and read the newest one- and two-star reviews to understand recurring issues. Again, here’s the link: Cedar City RV – Lebanon, TN – Google Business Profile.
• Liz Amazing on YouTube: An outspoken RV owner and educator covering dealership pitfalls and buyer safeguards. Search her channel for the dealership and brands you’re considering:
  • Explore the Liz Amazing channel for dealership accountability
  • Watch Liz Amazing’s deep-dives into RV buying pitfalls
  • See videos by Liz Amazing that spotlight dealership patterns
• Facebook owner groups: For unfiltered, brand-specific feedback, join multiple groups tied to the exact brands/models you’re shopping. Use Google to find them:
  • Grand Design owner groups (Google search)
  • Keystone owner groups (Google search)
  • Repeat the search with your brand of interest (e.g., Forest River, Jayco, Alliance, Thor).

Have you encountered patterns or red flags at Cedar City RV in Lebanon, TN? Share your experience with other shoppers so they can benefit from your insight.

Before You Buy: Use a Third-Party RV Inspection

The single most powerful step you can take before buying from any RV dealership—including Cedar City RV (Lebanon, TN)—is to hire an independent, professional RV inspector to perform a full pre-purchase inspection. This is your leverage moment: before you sign and fund the deal. After delivery, dealers often prioritize new sales and warranty queues over post-sale issues, and owners report that service visits can stretch into weeks or months, disrupting planned trips and costing money. Find a qualified inspector near you: Google search: RV Inspectors near me.

• Why it matters: A third-party inspector can catch leaks, delamination, electrical faults, soft floors, slideout alignment issues, bent axles, failing seals, and undercarriage problems that a dealer’s quick “PDI” might miss.
• Make it a condition of sale: Put in writing that your deposit and final purchase are contingent on a satisfactory independent inspection and that all findings are addressed in writing before delivery.
• Red flag test: If a dealership won’t allow a third-party inspector on the lot, walk away. That’s a non-negotiable consumer protection.
• Consider post-repair inspections: If the RV goes in for warranty work later, an inspector can validate that the work was done correctly and safely.

If you’ve tried scheduling an inspection with this location, did the dealership cooperate or push back? Your input helps other buyers plan their approach.

What Consumers Report at Cedar City RV (Lebanon, TN)

Below are the most commonly reported categories of problems from public reviews and owner narratives about this dealership’s location. To verify, read the newest one- and two-star comments by sorting the Google Business Profile by “Lowest Rating”: Cedar City RV – Lebanon, TN – Google Business Profile. As you read, note dates, resolutions, and any management responses that indicate whether the issue was ultimately fixed or ignored.

High-Pressure Sales, Add-Ons, and “Junk Fees”

RV buyers frequently describe aggressive sales tactics across the industry, and reviews tied to Cedar City RV (Lebanon, TN) show similar themes: unexpected add-on fees, pushed extended service contracts, overpriced paint or fabric protection, and resistance when buyers ask to remove extras. Be especially cautious about “mandatory” packages that appear late in the process and jump the out-the-door price. Insist on a line-item breakdown and refuse non-essential add-ons you didn’t request or value.

• What to do: Ask for a buyer’s order that includes every fee, every add-on, and the final out-the-door price before you sign anything.
• Compare quotes: Get written offers from two other Tennessee dealers for similar RVs; you’ll quickly see which line items are inflated.
• Extended warranties: Many are exclusionary and deny coverage for common failures; read the contract and search owner forums for claim experiences with the same provider.

Finance Rate Markups and Payment Surprises

Multiple RV buyers report discovering higher-than-expected finance rates or monthly payments in the final documents. Dealership F&I offices can “rate pack” loans, where the lender approves one rate but the dealer presents a higher one for extra margin. Insist on seeing the buy rate approval from the lender and bring your own pre-approval from a credit union to force a competitive APR and reduce pressure to buy add-ons you don’t want.

• Bring your own financing: Pre-arrange a loan to compare rates and to serve as a fall-back if dealership terms change last-minute.
• Recalculate everything: Confirm tax, title, fee, and payment math independently. A $30–$60 monthly discrepancy over a long term adds thousands to your total cost.

Low-Ball Trade-Ins and “Re-Appraisal” on Delivery Day

Another recurring theme across RV dealer complaints is the last-minute reduction of a previously quoted trade-in value, sometimes blamed on a “manager recheck” or minor flaws. Protect yourself by obtaining written trade offers from multiple dealers and documenting your RV’s condition with dated photos and a pre-trade inspection. If the dealership changes the number on delivery day without a legitimate, documented reason, be prepared to pause or walk away.

Delayed Paperwork: Titles, MSO, Tags, and Registration

Shoppers describe delayed title work and tags that can leave a newly purchased RV sitting unused. In Tennessee, dealers must process title and registration paperwork in a timely fashion; long delays can jeopardize your ability to travel legally. Keep copies of all documents and demand timeline commitments in writing. If delays persist, communicate in writing and escalate as needed to state oversight bodies or your lender if applicable.

PDI Shortcuts and Immediate Post-Delivery Failures

Public reviews tied to this location describe RVs with immediate defects discovered on the first trip: leaks, non-functioning appliances, slide and leveling issues, and cosmetic problems. These speak to gaps in the pre-delivery inspection (PDI). This is precisely why an independent inspection before funding is crucial. If defects arise after delivery, document with photos and video, notify the dealership and manufacturer in writing, and request a written repair timeline.

• Time is money: Owners report cancelled camping trips due to extended service waits. Consider a holdback clause or written commitment for turnaround time if the dealer promises to fix issues pre-delivery.

Warranty Runaround and Slow Service Scheduling

Many RV service departments nationwide struggle with capacity, and reviews referencing Cedar City RV (Lebanon) reflect that buyers can face slow appointment scheduling, parts delay excuses, and unclear updates. Manufacturers often require dealer diagnosis before approving warranty work, but a capable service team should communicate timelines, parts ETAs, and status transparently.

• What to document: Date of first contact, photos of the issue, all phone/email logs, promised dates, and any manufacturer case numbers.
• Escalation: If deadlines slip repeatedly, escalate directly with the manufacturer and Tennessee consumer protection authorities.

Parts Availability and Communication Gaps

Parts delays happen—but a strong service department compensates with proactive updates. Reviewers complaining about “no callbacks” or “no ETA” for weeks are signaling poor internal process. Ask service advisors to provide a written timeline, confirm part numbers and order dates, and copy you on order confirmations. If silence persists, escalate in writing to service managers.

Inexperienced Technicians and Quality of Workmanship

Owners describe repairs that didn’t fix root causes or created new problems (for example: water line fittings not tightened, sealants applied sloppily, under-torqued suspension components). Poor workmanship can quickly turn minor issues into expensive ones. When retrieving your RV after service, do a thorough walk-through, test all systems, and note any issues before leaving the lot.

Misrepresentation of Used RV Condition

Some buyers allege that used RVs were described as “checked out” or “ready to camp,” only to discover hidden water intrusion, soft flooring, or appliance failures. On used units, independent inspections are non-negotiable. Request moisture meter readings, roof membrane photos, undercarriage photos, and service histories in writing. If a salesperson verbally promises a condition, have them write it on the buyer’s order with remedies if untrue.

Recalls and Safety Defects: Delays and Awareness

New and used RVs often carry open recalls (think: propane regulators, suspension hangers, awning hardware, brake components). Buyers have reported learning about open recalls only after problems surfaced. Ask for a written statement of recall status by VIN before purchase, and cross-check recall databases yourself. Dealers should assist, but verification is your responsibility.

Legal and Regulatory Warnings for Consumers

Based on patterns common in low-star RV dealership reviews—including those associated with Cedar City RV (Lebanon, TN)—the following laws and regulators may matter if you encounter misrepresentations, paperwork delays, or warranty issues:

• Magnuson-Moss Warranty Act: Governs consumer product warranties and prohibits deceptive warranty practices. If you’re denied covered repairs without valid reasons, this may apply.
• Federal Trade Commission (FTC): Deceptive or unfair sales and financing practices (e.g., misrepresenting APR, bait-and-switch pricing) can fall under FTC scrutiny. Learn more here: Federal Trade Commission.
• Tennessee Attorney General and Consumer Protection: For state-level complaints involving unfair or deceptive dealership practices, file with the Tennessee AG’s office. Start here: Tennessee Consumer Affairs (Attorney General).
• NHTSA Recalls: If your RV has a safety-related defect, confirm recall status and file a safety complaint if necessary: NHTSA Recalls.

Keep all communications with the dealership in writing, including emails and dated notes of phone calls. If a dispute emerges, this documentation will be critical for any claim or complaint you file.

Product and Safety Impact Analysis

Service delays, PDI misses, and questionable financing aren’t just administrative hassles—they can produce real safety and financial risks:

• Water intrusions: Untreated leaks lead to structural rot and mold, which can cause thousands in damage and pose health risks over time.
• Suspension and braking issues: Misaligned axles, under-torqued U-bolts, or brake controller problems are serious hazards during highway travel.
• Propane and electrical defects: Faulty regulators, leaks, wiring mistakes, or inverter malfunctions can lead to fire or asphyxiation risks.
• Recall neglect: Open recalls left unaddressed are safety liabilities. Insist on written confirmation that all recall work is complete before taking delivery.
• Financial exposure: Rate markups, add-on packs, and illusory warranties inflate the total cost of ownership, reducing resale value and straining budgets.

If your RV from Cedary City RV (Lebanon, TN) experienced any of the above, would you outline what happened and how it was resolved? Your case study can help other buyers avoid the same pitfalls.

How to Protect Yourself at This Location

Pre-Sale Checklist

• Independent Inspection: Make your deposit contingent on a third-party inspection and the seller fixing any issues found. Search: RV Inspectors near me.
• Written Out-the-Door Price: Demand a fully itemized buyer’s order. Decline “mandatory” add-ons that aren’t required by law.
• Verify APR: Bring a credit union pre-approval and ask to see the lender’s buy rate. Walk if you see unexplained markups.
• Trade-In Protection: Get multiple written bids for your trade. Bring dated photos and an inspection so last-minute downgrades can be disputed.
• Title and Tag Timelines: Require written commitments for paperwork processing times, and follow up in writing if missed.

Delivery-Day Protocol

• Function test everything: Slides, jacks, water systems, heat/AC, refrigerator, cooktop, oven, outlets, awning, windows/doors, and the roof for seal integrity.
• VIN/Recall check: Verify recall status by VIN and get written confirmation that any open recalls are addressed.
• Photograph condition: Before leaving, take photos of the interior, exterior, undercarriage, and roof to document baseline condition.

Post-Sale Survival Plan

• Communicate in writing: If issues arise, email the dealership with photos, dates, and requested resolution. Copy the manufacturer for warranty items.
• Set expectations: Ask for written repair timelines, parts ETAs, and authorized repairs before leaving your RV for service.
• Quality control: After each repair, test systems on-site before driving away. Consider an independent post-repair inspection for complex fixes. Search: RV Inspectors near me.

Research Starter Kit: Verify and Dig Deeper

Use the links below to search for detailed complaints, reviews, recalls, and community discussions. We have pre-formatted each search for Cedar City RV (Lebanon, TN); click through and review results critically.

• YouTube: Cedar City RV Lebanon TN Issues
• Google: Cedar City RV Lebanon TN Issues
• BBB: Cedar City RV Lebanon TN
• Reddit r/RVLiving: Cedar City RV Lebanon TN Issues
• Reddit r/GoRVing: Cedar City RV Lebanon TN Issues
• Reddit r/rvs: Cedar City RV Lebanon TN Issues
• PissedConsumer: browse and search manually for “Cedar City RV Lebanon TN”
• NHTSA Recalls: search and cross-check VINs
• RVForums.com: use the site search for “Cedar City RV Lebanon TN”
• RVForum.net: search for “Cedar City RV Lebanon TN”
• RVUSA Forum: use header search for dealer issues
• RVInsider: Cedar City RV Lebanon TN Issues
• Good Sam Community: Cedar City RV Lebanon TN Issues
• Facebook Brand Groups (Google): Example for Jayco—repeat for your brand

As you research, save screenshots of anything relevant to your transaction: advertised prices, promises, and responses from sales or service staff.

Common Money Traps to Avoid at Cedar City RV (Lebanon, TN)

Extended Service Contracts and Add-Ons

Extended warranties and protection packages are highly profitable for dealers, which is why they are often pushed. Some contracts carry high deductibles, caps that exclude frequent failures, or claim-denial provisions buried in fine print. Ask for the actual contract—not a brochure—so you can review coverage lists, exclusions, claim procedures, and cancellation terms. Many buyers decide to self-insure by putting the cost of the warranty into an emergency repair fund instead.

Doc Fees, Prep Fees, and “Mandatory” Packages

Dealers sometimes present prep fees, PDI fees, or protection packages as unavoidable. In reality, most are negotiable. Refuse to sign until the out-the-door price matches your expectations without surprise line items. Get quotes from competing dealers to keep this location honest on fee inflation.

Trade Negative Equity Rolling

Be cautious if you’re upside down on your current RV. Some buyers find that negative equity gets buried in a new loan without clear disclosure. Demand a one-page payoff and equity worksheet that explicitly shows how any negative equity is being handled.

What Improvements Would Show Good Faith?

Objectivity requires acknowledging that some dealerships do respond to critical feedback over time. If Cedar City RV (Lebanon, TN) is improving, you would expect to see:

• Faster paperwork: Clear title and registration timelines with fewer delays reported in recent reviews.
• Transparent pricing: Fewer add-on complaints, more buyers reporting honest, no-surprise closings.
• Better PDI outcomes: Reduced immediate post-delivery defect reports, especially leaks and electrical issues.
• Service communication: Public reviews praising regular updates, accurate ETAs, and efficient parts handling.

When you check the dealership’s Google Business Profile, compare the oldest low-star reviews to the most recent ones. Are recent reviews markedly better? If you’ve seen improvement—or not—will you detail that trend for other shoppers?

A Realistic Purchase Strategy for This Dealer

Negotiation and Documentation

• Put everything in writing: Promises about repairs, included accessories, delivery dates, and out-the-door price should be on the signed buyer’s order.
• VIN-specific evidence: Ask for actual photos, roof shots, and a recall status document for the VIN you’re buying.
• Don’t be rushed: High-pressure tactics rely on urgency; tell sales you need 24–48 hours to review documents and do a third-party inspection.

Service and Warranty Planning

• Select a trusted service center: You can often use any authorized brand service center for warranty work. Research alternatives nearby in case you encounter long queues.
• Plan your first trip: Keep it close to home to surface issues quickly while still within easy return distance.
• Independent follow-up inspection: For costly or safety-critical repairs, verify workmanship through an independent inspector.

Why Your Story Matters

Consumer narratives are powerful. If you faced aggressive sales, unexpected fees, slow title work, or service delays at Cedar City RV (Lebanon, TN), your timeline, photos, and documentation will help others:

• Decide whether to shop here
• Know which pitfalls to avoid
• Apply leverage earlier in the process

Post your detailed experience for other shoppers. Include dates, names, and how (or if) the dealership resolved it. Specifics cut through the noise and help the next buyer.

Bottom Line

Public feedback associated with Cedar City RV (Lebanon, TN) highlights the same high-risk zones that plague much of the RV retail industry: aggressive add-ons, finance surprises, low-ball trades, slow paperwork, PDI misses, and long service queues. You can mitigate most of these risks with a firm insistence on third-party inspections, written commitments, independent financing, and meticulous documentation. Use the Google Business Profile’s “Sort by Lowest Rating” filter to confirm patterns and timeframes for yourself: Cedar City RV – Lebanon, TN – Google Business Profile. Also, search the independent content created by consumer advocates like Liz Amazing, who regularly exposes dealership tactics and buyer pitfalls.

Recommendation: Given the weight of negative, recurring themes in public reviews and the risk profile common to similar dealerships, we do not currently recommend Cedar City RV (Lebanon, TN) for first-time or risk-averse buyers. If you proceed, do so only with an independent inspection, your own financing, and a written, line-item out-the-door agreement. Otherwise, consider comparing offers and service reputations at other Tennessee RV dealers before committing.

Have a story to tell that could help the next family avoid a costly mistake? Add your firsthand account in the comments—dates, documents, and outcomes encouraged.