Centennial RV- Grand Junction, CO Exposed: High-Pressure Add-Ons, Finance Games, Warranty Runaround

Introduction: What shoppers should know about Centennial RV (Grand Junction, CO)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Centennial RV in Grand Junction, Colorado appears to operate as an independently owned, single-location dealership serving the Western Slope and broader Four Corners region. The store sells new and used towables and motorized RVs and provides financing, trade-ins, and a service department.

Public feedback across consumer channels paints a mixed picture, with particular concern around post-sale service responsiveness, paperwork delays, warranty disputes, and sales/finance tactics common in the RV industry. The aim of this investigation is to help shoppers understand recurring complaints, the risks they present, and how to protect themselves before signing anything.

To read first-hand consumer accounts, start with Centennial RV’s Google Business Profile and sort by Lowest Rating. Link: Centennial RV – Google Business Profile. When you read the 1-star and 2-star reviews, look for patterns regarding service delays, workmanship, warranty coverage, add-ons, trade valuations, and paperwork/title timelines. If you’ve dealt with this store, would you add your firsthand experience?

Where to research Centennial RV and connect with real owners

Verified owner feedback matters

Before you buy, triangulate information across multiple platforms and communities. Use these searches and resources to verify complaint themes for “Centennial RV Grand Junction CO.”

• YouTube (owner stories and walk-throughs): YouTube search: Centennial RV Grand Junction CO Issues
• Google (broad complaints and local chatter): Google search: Centennial RV Grand Junction CO Issues
• Better Business Bureau: BBB search: Centennial RV Grand Junction CO
• Reddit communities:
  • r/RVLiving search
  • r/GoRVing search
  • r/rvs search
• PissedConsumer (manual search onsite): Browse and search for Centennial RV Grand Junction CO
• NHTSA Recalls (VIN-specific issues and recall responsibilities): NHTSA recalls search
• Owner forums:
  • RVForums.com (use onsite search for Centennial RV)
  • RVForum.net (use onsite search)
  • RVUSA Forum (search “Centennial RV Grand Junction CO Issues”)
  • RVInsider search: Centennial RV Grand Junction CO Issues
  • Good Sam Community search
• Facebook brand owner groups: join model/brand-specific groups for unfiltered feedback (search examples:
  Grand Design Facebook Groups,
  Forest River Facebook Groups,
  Keystone RV Facebook Groups).

Also consider the consumer advocacy content on the Liz Amazing YouTube channel—she spotlights RV industry pitfalls and dealership patterns. Search her channel for the dealership you’re considering and your specific RV brand.

Before you buy: make a third-party inspection non-negotiable

Insist on a professional, third-party RV inspection before you hand over any money or sign final papers. Your leverage is strongest before delivery; after the dealer has your funds, service scheduling can become slow and backlogged. Consumers across the country report canceled camping trips and long waits because their “brand new” RV needed immediate repairs and then sat at the dealership for weeks or months waiting on parts or labor.

• Search and book locally: RV Inspectors near me
• Ask the inspector to run every system under load (water, propane, electrical, furnace/AC), do a thorough roof and undercarriage check, and test-slide mechanisms while hooked up.
• If the dealership refuses any third-party inspection, consider that a red flag. Walk.

Document all findings and make fixes a condition of sale with a written “We Owe” list signed by a manager. If you’ve been through this with Centennial RV, what did your inspection uncover?

Patterns of complaints and risk areas at Centennial RV (Grand Junction, CO)

Low-star public reviews and forum threads about Centennial RV’s Grand Junction location commonly allege problems that are, unfortunately, widespread in the RV retail sector. Always read the most recent 1- and 2-star reviews on the dealer’s Google profile, sorted by Lowest Rating: Centennial RV – Google Business Profile. Look for recurring themes similar to the following:

High-pressure sales and add-on upsells

Multiple low-star reviews for RV dealers nationwide (including Centennial RV, when sorted by lowest ratings) describe aggressive sales approaches, emotional pressure to “buy today” to lock in pricing, and stacked add-ons (paint/fabric protection, “security” etching, nitrogen tires, mystery packages) added to the deal at signing. These extras can inflate the out-the-door price significantly without providing commensurate value. Extended service contracts and “lifetime” warranties are often marketed heavily; read these carefully, because exclusions and deductibles can be extensive. Ask for clean, itemized buyer’s orders that show every fee or add-on in writing before you authorize a credit pull.

• Never accept verbal promises; get all commitments in writing.
• Politely decline add-ons you don’t want and require the line items to be removed from the buyer’s order.
• Consider independent consumer advice like Liz Amazing’s dealership pitfalls videos to recognize these tactics quickly.

Finance office tactics and higher-than-expected interest rates

Consumer complaints frequently cite the finance office as a pain point—unexpected rate “changes,” payment quotes that exclude mandatory add-ons, or being told a lender requires a service contract. Lenders do not require third-party extended warranties. Bring a pre-approval from your bank or credit union and compare the APR and total cost with the dealer’s offer. If the dealer undercuts your rate but requires add-ons, recalculate the true total cost of ownership over the full term before agreeing.

• Ask for a plain, no-add-on offer and compare APR, term, and total interest costs.
• Verify that no “credit life/disability” insurance or other finance products are silently included.
• Read and sign only final, complete paperwork—no “we’ll finish this later.”

Low-ball trade-in valuations

Shoppers commonly report below-market trade offers paired with “great deals” on the new unit. Always separate the transactions: get a buy-bid for your trade from multiple sources (online RV consignment, local buyers, or other dealers). Use NADA/J.D. Power guides for a sanity check, but rely on competitive bids. If the trade number feels low, sell your unit yourself to preserve equity.

Title and paperwork delays

Some of the most frustrating public complaints concern delayed titles, registration, or plates—issues that can leave new owners unable to legally use the RV for weeks or months. If you see similar experiences in recent 1-star reviews on Centennial RV’s Google profile, ask the store to specify average processing times and build a penalty clause into your purchase for missed deadlines. Keep copies of every signed document and confirm lien perfection dates with your lender.

PDI quality and “new” units needing immediate repairs

“Pre-Delivery Inspections” (PDI) should catch the obvious: water leaks, misadjusted slides, loose trim, faulty GFCIs, dead batteries, miswired 12V systems, and poor sealant work. Yet owners frequently report discovering problems on day one. That is precisely why third-party inspections are crucial. Ask the dealership to operate every system for you—water on, propane on, 30A/50A connected—and sign off that each functioned at delivery. If complaints suggest rushed PDIs at this location, request a multi-hour walkthrough and test drive for motorized units.

Service backlogs and long parts waits after the sale

Many RV dealerships have significant service queues. Public reviews for Centennial RV, when filtered by lowest rating, describe long waits for diagnosis and parts. Some owners report trips canceled while units sat for weeks. Ask Centennial RV for their current average lead time for warranty work, whether they prioritize units bought at their store, and how they handle “down” coaches. Get commitments in writing on timelines for critical repairs. If delays are likely, consider a mobile RV technician for non-warranty items to avoid losing your season.

Warranty denials, exclusions, and “manufacturer blame”

It’s common to see finger-pointing between dealer and manufacturer. Low-star reviews may reference repairs deemed “wear and tear” or “owner-caused.” Read your factory warranty carefully, learn what is covered, and keep meticulous documentation (photos, dates, correspondence). If you purchased an extended service contract, obtain the full policy—not a brochure—and verify deductible, covered systems, and claim process.

Workmanship quality and repeat repairs

Owners sometimes allege workmanship issues—repairs that don’t hold, sloppy sealant, misdiagnosis, or parts installed incorrectly. Before accepting your RV from service, perform a thorough inspection. Create a written punch list, test systems onsite, and decline pickup until problems are visibly corrected. Consider capturing photos/video during the pickup inspection. If you’ve faced repeat repairs at Centennial RV, what happened after your second visit?

Communication gaps and unkept promises

Expectations set at sale often don’t match service realities. Common consumer frustrations include unreturned calls, vague ETAs for parts, and changing timelines. Ask for one accountable point of contact (sales manager or service advisor), and agree on an update cadence (e.g., every Friday by 3 pm). Document all promises in writing—emails beat voicemails.

Advertised pricing vs. out-the-door totals

Some reviews allege that advertised prices do not include mandatory fees added at signing. Demand a buyer’s order that includes your comprehensive out-the-door price, inclusive of taxes, doc fees, prep, freight, and any add-ons you actually want. Walk if any fee is presented as “non-removable” but was not listed in writing earlier.

Product and safety impact analysis

Reported defects—from slide misalignment and brake controller wiring to propane leaks and water intrusion—carry real safety and financial risks:

• Propane systems: Leaks or improperly installed regulators and appliances are fire and health hazards. If you smell gas or detect indecisive flame patterns, shut off propane and seek professional service immediately.
• Brakes, axles, and tires: Under-torqued lugs, misadjusted brakes, or poor tire selection can lead to catastrophic failures in transit. Verify torque, tire load ratings, and date codes before your first trip; consider a TPMS.
• Electrical systems: Miswired 12V or 120V circuits can cause battery failures, converter/charger damage, or fire. Test GFCIs and verify correct polarity and grounding at campsites.
• Water intrusion: Poor sealant and roof/slide maintenance issues can destroy an RV rapidly. Inspect caulking before each trip and after heavy weather. A moisture meter is a smart investment.

Manufacturers issue recalls for safety-related defects, and dealers are expected to facilitate recall repairs. Check your VIN for open recalls at NHTSA: NHTSA Recall Lookup. You can also scan broad recall chatter by searching: NHTSA recalls search (Centennial RV Grand Junction CO). For consumer-oriented breakdowns of common RV defects and dealer responses, search the Liz Amazing channel’s safety and quality videos and your specific brand/model.

Legal and regulatory warnings

Several consumer protections may apply if you experience misrepresentations, unfair contract terms, or warranty runaround:

• FTC Act (unfair or deceptive acts): Misrepresenting price, required add-ons, or coverage terms can attract scrutiny. File complaints: ReportFraud.ftc.gov
• Magnuson–Moss Warranty Act: Governs written warranties and prohibits tying warranty coverage to specific services. Learn your rights: FTC Guide to Warranty Law
• NHTSA vehicle safety defects: Safety-related defects and recall performance: NHTSA
• Colorado Consumer Protection Act (CCPA): Prohibits certain deceptive trade practices in Colorado. Colorado AG info: Colorado Attorney General – Consumer Complaints
• Truth in Lending Act (TILA): Requires clear disclosure of APR, finance charges, and terms. If your finance paperwork does not match quotes, request corrections before funding.

Keep a detailed paper trail. If you encounter unresolved issues with Centennial RV in Grand Junction, escalate in writing to management, then to the manufacturer (for warranty), and finally consider complaints to the BBB and Colorado AG. If you’ve pursued any of these avenues, what outcome did you get?

Objective balance: what Centennial RV may be doing right

Even among critical reviews, some owners report courteous salespeople, helpful parts staff, or eventual resolutions once a manager became involved. In markets with limited dealer competition, Centennial RV is a convenient first stop for Western Slope residents. If you’re set on this dealership, ask to meet a senior service advisor or manager in advance, request a tour of the service shop, and discuss their process for urgent issues during the camping season. Transparency at the outset can reduce frustrations later.

How to protect yourself if you proceed with Centennial RV (Grand Junction)

Make inspection and documentation your shield

• Hire an independent NRVIA-certified inspector. Search: RV Inspectors near me
• Demand a multi-hour PDI with utilities connected; bring your own checklists and test every system twice.
• Do not accept delivery until deficiencies are corrected or listed on a signed “We Owe” with timelines.

Hold the line in the finance office

• Arrive with a pre-approval. Compare total cost, not just monthly payment.
• Decline nonessential add-ons unless the value is clear. Extended plans can be purchased later if you decide you want them.
• Verify rate, term, fees, and that no ancillary products were slipped in.

Guard your trade-in equity

• Get competitive buy-bids for your trade before visiting the dealership.
• Ask for separate transaction pricing—no bundling.
• Be ready to sell private-party if the delta is large.

Get realistic timelines and escalation paths

• Ask the service desk for their average lead time for warranty vs. customer-pay repairs.
• Request written ETAs for parts and the process when backorders occur.
• Document every interaction; escalate respectfully but firmly as needed.

Continue your research throughout the process

• Monitor Google reviews sorted by Lowest Rating: Centennial RV – Grand Junction
• Watch consumer advocates like Liz Amazing and search her channel for your RV brand and dealer name to see relevant buyer experiences.
• Join brand-specific owner communities (via Google searches to groups) and ask how the dealer handles warranty escalations.

If you’ve implemented these strategies at Centennial RV, what worked and what didn’t?

What to look for specifically in recent 1- and 2-star reviews

• Delayed titles/plates: Owners unable to use their RV due to registration delays.
• Immediate defects after delivery: Leaks, slide issues, electrical faults right out of the gate.
• Service backlogs: Long waits for appointments; coaches held for weeks pending parts.
• Warranty disputes: Repairs deemed non-covered; owner charged unexpectedly.
• Poor communication: Unreturned calls, unclear ETAs, changing stories.
• Finance surprises: Rates or add-ons differing from what was promised verbally.
• Trade-in dissatisfaction: Feeling “low-balled” on trade to make the deal work.

As you read each negative review, ask: Is this a one-off incident or a pattern? Are dates recent? Did management respond publicly? Has the complaint been resolved? When in doubt, share your questions and experiences so other shoppers benefit from your insight.

Why third-party inspections are your only real leverage

Many RV buyers assume a factory warranty will cover early defects quickly. In practice, warranty approval and parts logistics can be slow, and dealer service departments prioritize units they sold. Once you’ve paid, leverage diminishes. A professional inspection before signing reveals issues while the dealer is still motivated to fix them fast. If Centennial RV declines to allow a third-party inspection, walk away. You’ll find another unit elsewhere—and avoid months of downtime later.

Book early and bring the report to your negotiation. Local search: Find independent RV inspectors.

Final thoughts on Centennial RV — Grand Junction, CO

Centennial RV serves a large geography and, like many independent dealerships, appears to face the industry-wide tensions between sales promises and service capacity. The most recent 1- and 2-star public reviews, when sorted by Lowest Rating on their Google Business Profile, highlight concerns with service delays, quality of repairs, warranty coverage expectations, and post-sale communication. Some customers do report positive outcomes, but the risk profile is elevated enough that shoppers should approach with strong safeguards in place.

Based on the patterns of complaints visible in public reviews and industry forums, we do not recommend moving forward with Centennial RV in Grand Junction, CO without an independent inspection, firm written commitments, and comparative offers from other dealers. If the dealership cannot meet your documentation and inspection requirements, consider alternative RV sellers in Colorado or neighboring states.

Have you bought from, traded with, or serviced at Centennial RV? Your firsthand account will help other shoppers make informed decisions—tell us what happened.

Comments: Add your experience with Centennial RV (Grand Junction, CO)

What did Centennial RV do well, and where did they fall short? How long did service take? Were you satisfied with financing and trade value? Post your experience here so fellow RV shoppers can benefit from what you learned.