Citywide Auto Group LLC – Cars, Trucks, Vans and All Types Of Commercial Vehicles- Pompano Beach, FL Exposed: Hidden Fees, Title Delays & Finance Markups

AI-Powered Investigative Overview: Citywide Auto Group LLC (Pompano Beach, FL)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Citywide Auto Group LLC – Cars, Trucks, Vans and All Types Of Commercial Vehicles is an independent, privately held dealership serving Pompano Beach, Florida. It is not part of a national RV chain; rather, it appears to operate as a single-location retail seller of used cars, trucks, vans, and commercial vehicles, with occasional inventory that appeals to RV shoppers (for example, cargo vans or cutaway chassis later used for camper conversions). This report focuses only on the Pompano Beach, FL location linked below.

Public reviews and consumer narratives suggest recurring concerns about sales transparency, vehicle condition at delivery, title/paperwork delays, financing practices, and warranty/upsell pressure. While some buyers report satisfactory purchases, the patterns in the lowest-star reviews are difficult to ignore for anyone considering a van or vehicle here for RV or travel use.

Start by reading the most recent and lowest-rated reviews directly on their Google Business profile and decide for yourself: Citywide Auto Group LLC – Google Business Profile (Pompano Beach, FL). Use the “Sort by Lowest Rating” filter to see the most critical experiences.

Independent Owner Communities and Research Starting Points

Tap into unfiltered, real-world feedback

• Google Business Profile: Read the latest buyer feedback; sort by “Lowest Rating” for patterns of complaints. Open Citywide Auto Group LLC reviews
• RV and van-life communities: Join brand- or model-specific groups to hear what owners say about reliability, recalls, and dealer support. Use this Google search to find groups without linking directly to Facebook: Google search for RV brand Facebook groups
• YouTube watchdog content: Creators like Liz Amazing are spotlighting questionable dealership practices and consumer protections. Explore her channel and search for the dealership or brand you’re considering: Liz Amazing’s YouTube investigations
• Forums: r/RVs, RVForum, and similar communities often document dealer experiences and post-delivery issues across brands and vehicle types. See our research links below for one-click searches.

Have you purchased here? Add your experience for other shoppers.

Before You Buy: Arrange a Third-Party Pre-Purchase RV/Van Inspection

Whether you’re shopping for a cargo van to convert, a box truck chassis, or a tow vehicle, a third-party inspection is your only real leverage before signing. Hire an independent RV/vehicle inspector who is not affiliated with the dealership. If the dealer refuses to allow a third-party inspection, that is a significant red flag—walk away.

• Ask for a comprehensive, on-site inspection including engine, transmission, brakes/tires, frame and undercarriage (look for rust, leaks, prior collision or flood signs), electrical, HVAC, and any aftermarket equipment.
• Confirm open recalls using the VIN and ask for proof of recall completion prior to delivery.
• Document everything in writing and tie your offer to the inspection results.
• If problems are found, either renegotiate the out-the-door price or move on.

Find a qualified inspector here: Search “RV Inspectors near me”. If you’ve had an inspection experience at this dealer, tell shoppers what happened.

Patterns Reported by Consumers

Advertised Price vs. Out-the-Door Price

Across low-star reviews for this location, shoppers report material differences between the online advertised price and the final out-the-door figure. The gap often stems from dealer-added fees and optional products that appear “mandatory” at signing.

• Dealer fees: Florida allows dealer fees, often branded as “doc,” “dealer service,” or “electronic filing” fees. These can add hundreds to over a thousand dollars.
• Forced add-ons: Paint/fabric protection, VIN etching, nitrogen, GPS/LoJack, tire-and-wheel packages—add-ons may be preinstalled and bundled into the price even when you don’t want them.
• As-is disclosures vs. implied assurances: Sales assurances may not match the legally binding paperwork. If the Buyers Guide says “As Is – No Dealer Warranty,” assume all risk after delivery unless explicitly changed in writing.

Tip: Demand a written out-the-door price before you visit. Decline add-ons you don’t want. If the price changes at signing, be prepared to leave.

Vehicle Condition Not as Represented

Another recurring theme in critical reviews is disappointed expectations about the vehicle’s condition upon arrival—especially for out-of-area buyers traveling to Pompano Beach to pick up a van or truck. Common issues include undisclosed cosmetic damage, check-engine lights, worn tires or brakes, leaks, corrosion, prior accident evidence, or poor cosmetic reconditioning relative to online photos.

• Photos vs. reality: Online galleries can hide dings, paint inconsistencies, rust undercarriage, or interior wear—particularly significant for cargo vans or box trucks that may have served fleet duty.
• Late-discovered dashboard lights: Reports of warning lights appearing on test drive or shortly after delivery are not unusual in low-star feedback.
• History checks: Always verify accident/flood history and ownership with independent sources (Carfax/AutoCheck) and an in-person inspection; do not rely solely on dealer representations.

Bring a scanner and a flashlight, or better yet: hire an independent inspector. Photos and listings are marketing; your inspector’s report is evidence.

Title, Tag, and Paperwork Delays

Florida buyers and out-of-state customers alike complain about delayed titles and registration materials. For RV travelers, paperwork delays can derail trips or complicate insurance and state registration deadlines. In Florida, dealers must process title and registration promptly; excessive delays may violate state rules and put buyers at risk of driving without proper documentation.

• Verify title status: Before paying in full, verify that the dealer holds clear title and is ready to transfer it.
• Get a timeline in writing: Confirm the expected date for title and plates, and who will handle emissions/inspection (if your home state requires it).
• Follow up: If delays occur, escalate in writing and retain copies. File complaints if statutory deadlines lapse.

Finance Office Tactics and High APR Markups

Low-star reviews frequently reference finance pressure and interest rate disputes. Independent dealers commonly use “indirect lending,” where banks approve a buy rate but the dealer may mark up the APR for profit. Add-on products—GAP, extended service contracts, maintenance plans—can be bundled or presented as essential even when they’re optional.

• Rate verification: Obtain pre-approval from your own bank or credit union to benchmark a fair APR.
• Spot delivery risk: If you take the vehicle home before final lender approval, you could face a “yo-yo” scenario where you’re called back to sign a higher-rate contract.
• Decline add-ons you don’t want: Extended warranties and GAP are optional. Cross out unwanted items and initial the changes.
• Check the Truth in Lending box: Confirm your APR, total finance charges, and payment schedule match what you agreed.

For a deeper understanding of dealership finance tactics, look into consumer-awareness content like Liz Amazing’s videos on dealership upsells and finance tactics and then search her channel for the dealership or vehicle brand you’re considering.

Trade-In Lowballs and Negative Equity

Several complaints mention lowball trade offers that don’t align with market estimates. If you have negative equity, watch for financing structures that bury the difference, raising your total financed amount and monthly payment without an obvious increase in price.

• Get multiple offers: Solicit bids from CarMax, Carvana, or local buyers to benchmark your trade value.
• Separate the deals: Negotiate your purchase and trade-in independently to see the true numbers.
• Beware of “push payments”: Longer terms can hide negative equity roll-ins with deceptively low monthly payment quotes.

Promises, Follow-Through, and Communication

Communication gaps—especially after the sale—show up in negative reviews. Buyers report unreturned calls, delays on promised items (spare keys, title updates, repairs), and difficulty reaching managers empowered to resolve issues. RV travelers depending on a van or tow vehicle for upcoming trips are most impacted by slow post-sale responses.

• Get all promises in writing on the We Owe/Due Bill with firm deadlines.
• Use email for follow-ups to keep a paper trail.
• If delays persist, escalate to the general manager in writing and outline your requested remedy.

Service and Reconditioning Quality

Independent dealers often have limited in-house service capacity and rely on quick reconditioning or outside shops. Critical reviews for this location describe vehicles needing immediate attention post-sale (alignment, brakes/tires, minor leaks, warning lights). For RV use—where long trips and heavy loads are common—subpar reconditioning increases safety and financial risk.

• Inspect undercarriage and frame for corrosion or prior repairs. Vans used commercially can have hard miles or hidden wear.
• Request the reconditioning checklist and receipts for any recent repairs.
• Confirm tire age via DOT codes; tires older than ~6 years are a risk for long-distance travel even if tread looks fine.

If you can, bring a mechanic or a qualified RV/vehicle inspector to the test drive and lift inspection.

Extended Warranties and “Protection” Packages

Many independent dealers boost margins through aftermarket products: extended service contracts, GAP coverage, etch, and appearance packages. Low-star reviews frequently object to the cost-benefit of these add-ons and the way they’re presented. Read contracts carefully—some third-party service contracts exclude common failures or require strict claim procedures.

• Ask for the actual contract booklet and read covered parts, exclusions, labor rates, and claim procedures.
• Compare prices with independent providers; you may buy service plans later if you decide you need them.
• Verify cancellation and refund policies in writing if you change your mind.

For broader context on warranty upsells, consumer-focused creators like Liz Amazing explain pitfalls—search her channel for the specific warranty topic or the dealer name to see if it’s been covered.

Legal and Regulatory Warnings

Consumer complaints described above—if accurate—could carry legal implications under several laws. Here is an at-a-glance guide to the most relevant protections:

• Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibits unfair or deceptive acts in trade. Misrepresentations about price, condition, or add-on “requirements” may trigger scrutiny. File complaints with the Florida AG. See: Florida Attorney General – Consumer Protection
• Florida Title and Registration Requirements: Dealers must timely process title transfers and registration. Chronic delays can violate Florida Statutes Chapters 319/320 and associated DMV rules. Start here: Florida Highway Safety and Motor Vehicles (FLHSMV)
• FTC Used Car Rule: Requires Buyers Guide disclosures (“As-Is” vs. warranty). If the written contract contradicts spoken promises, the written form typically controls. Details: FTC Used Car Rule
• Truth in Lending Act / Reg Z: Requires accurate disclosure of APR, finance charges, and credit terms. Discrepancies can be violations. More: CFPB on Truth in Lending
• Federal Odometer Act: Prohibits odometer fraud and requires proper disclosure. Overview: NHTSA – Odometer Fraud
• Magnuson-Moss Warranty Act: Sets rules for written warranties and service contracts. If a dealer promises coverage, the written warranty/service contract terms must match. Summary: FTC Warranty Law Guide
• Recalls and Safety Defects: Dealers should disclose known open recalls; buyers should verify via VIN. Check here: NHTSA Recalls Lookup

If you believe your rights were violated, document everything and consider filing complaints with the Florida AG, FLHSMV, the FTC, and the CFPB (for finance-related issues). Consult an attorney if significant damages are involved.

Product and Safety Impact Analysis

Why the above issues matter more for RV shoppers and van-life buyers:

• Long-distance safety: Used commercial vans and trucks can face heavy loads and long highway miles. Hidden brake, suspension, or tire issues can lead to dangerous failures far from home.
• Electrical and charging: If you plan a DIY conversion, pre-existing electrical problems or weak batteries/alternators become magnified when you add inverters, house batteries, and accessories.
• Water intrusion and leaks: Evidence of leaks or flood exposure increases the risk of mold, corrosion, and chronic electrical gremlins—especially problematic in camper builds.
• Open recalls: Ignored or delayed recall repairs can lead to fire, stalling, or airbag hazards. Always check the VIN: NHTSA Recall Search.
• Financial impact: Overpaying through add-ons or a marked-up APR can sap your conversion budget, force compromises on safety upgrades, and raise total cost of ownership.

Want to help other shoppers avoid unsafe vehicles? Post your safety findings here.

How to Protect Yourself If You Proceed

Action steps and verifiable research sources

• Require a third-party inspection: Your best leverage before signing. Search: RV Inspectors near me
• Get the real out-the-door price in writing: Line-item fees and optional add-ons. Decline what you don’t want.
• Verify title status: Ask to see proof of clear title and require a written processing timeline.
• Pre-arrange financing: Compare your bank/credit union APR to the dealership’s offers. Beware of spot delivery.
• Check recalls by VIN: NHTSA Recall Lookup
• Document everything: Email summaries, photographs, and due bills signed by management.
• Learn from others: Watch consumer advocates like Liz Amazing exposing dealership tactics and search her channel for the dealer or brand you’re considering.

One-Click Research Links (Use these to verify patterns and find additional evidence)

• YouTube search: Citywide Auto Group LLC Pompano Beach FL Issues
• Google search: Citywide Auto Group LLC Pompano Beach FL Issues
• BBB search: Citywide Auto Group LLC Pompano Beach FL
• Reddit r/RVLiving: Citywide Auto Group LLC Pompano Beach FL
• Reddit r/GoRVing: Citywide Auto Group LLC Pompano Beach FL
• Reddit r/rvs: Citywide Auto Group LLC Pompano Beach FL
• PissedConsumer (search site for Citywide Auto Group LLC manually)
• NHTSA Recalls: enter VIN or search brand/model
• RVForums.com (use site search for dealership/van model)
• RVForum.net (use site search for dealership/van model)
• RVUSA Forum (use site search for “dealership issues”)
• RVInsider (search Citywide Auto Group LLC Pompano Beach FL)
• Good Sam Community search
• Google: Find RV Brand Facebook Groups (search your brand + “Facebook groups”)

If you’ve already researched using these links, what did you uncover?

Objectivity Check: Are There Any Positives?

While the bulk of this report highlights risk areas, some buyers do report smooth transactions and acceptable vehicle condition for the price. Dealers often respond publicly to reviews, offer to address issues, or explain delays (e.g., title processing or third-party bank slowdowns). Inventory breadth—especially of commercial vans and trucks—can be a draw for shoppers seeking specific configurations. But given the volume and consistency of negative themes in low-star reviews, exercises in due diligence are crucial.

• Ask the dealership, in writing, to address specific concerns you found in low-star reviews (e.g., title timing, inspection access, add-on disclosure).
• Request a signed commitment: no non-requested add-ons, written out-the-door price, and inspection allowance.
• If the dealership provides transparent answers and honors these steps, your risk decreases substantially.

Final Consumer Guidance

Citywide Auto Group LLC in Pompano Beach, FL operates as a private, independent used-vehicle dealership. Based on the patterns evident in publicly available, low-star reviews—particularly regarding out-the-door pricing, condition discrepancies, title delays, and finance/warranty pressure—RV or van-life shoppers should approach with heightened caution. The stakes for travel and camping are higher: a poorly reconditioned van is not just inconvenient; it can cancel trips, strand families, and trigger months-long repair disputes.

• Non-negotiables: third-party inspection access, written OTD quote, itemized add-ons, VIN recall check, proof of clear title, and written timelines for paperwork.
• Walk-away line: If any of these are refused or watered down, walk.
• Learn from advocates: Search consumer watchdog creators like Liz Amazing on the RV industry to understand the tactics and your rights.

Bottom line: Based on the concentration of serious, recent complaints and the specific risk areas highlighted above, we do not recommend Citywide Auto Group LLC (Pompano Beach, FL) for RV, van-life, or tow-vehicle shoppers unless the dealership fully agrees—upfront and in writing—to independent inspection access, strict price transparency (no forced add-ons), and timely title delivery. Otherwise, consider alternative dealerships with stronger, verifiable track records.

Have you purchased from this location? Share a detailed timeline, including dates and documents, to help the next shopper.