ClickIt RV Moses Lake- Moses Lake, WA Exposed: Packed Loans, Hidden Fees Title Delays & Slow Service

(Serious Concern)

Multiple consumer complaints across the RV industry—and substantiated in the Moses Lake market—center on discovering defects only after signing. Some buyers describe multiple canceled camping trips while waiting for repairs and parts. The best leverage you will ever have is before you sign and before you take possession. Insist on a fully independent, third-party RV inspection conducted on-site, with a written report and photos. If the dealer won’t allow an independent inspection by a certified inspector, that is a major red flag and you should walk. Use this search to locate inspectors near Moses Lake: Find RV inspectors near you.

Request that any discovered issues be fixed and verified in writing prior to delivery. If the dealership proposes to “fix it after delivery,” understand there is risk you move to the back of the service queue once payment is complete.

(Serious Concern)

Recent negative reviews often reference confusion or frustration with add-on fees, unexpected charges at signing, and a perceived disconnect between the advertised price and the out-the-door number. Some consumers allege hard-sell tactics that compress the decision timeline or pivot focus away from line-item clarity. This is not unique to one dealer in the RV industry, but it appears regularly in lower-star feedback for this location. Prospective buyers should:

• Request a written buyer’s order well in advance of signing with every fee itemized.
• Decline non-essential products and ask for their removal from the worksheet—then verify they’re removed before signing.
• Bring a pre-approval from your credit union or bank to compare financing offers.

(Serious Concern)

Some 1–2-star reviews mention dissatisfaction with financing outcomes, including higher-than-expected APRs and inclusion of aftermarket products (service contracts, “appearance protection,” tire-and-wheel coverage) that were not clearly understood. In the RV space, these add-ons can inflate financed balances significantly.

• Ask for the “buy rate” from the lender and compare with the “sell rate” presented to you; the difference may represent dealer reserve (markup).
• Decline all add-ons until you can price them competitively with third-party providers. Most are optional.
• Check your credit union’s RV loan terms before you visit to set a baseline.

For shopper education on avoiding finance traps, see consumer advocates like Liz Amazing’s videos on dealership finance add-ons and search her channel for finance tips you can apply at ClickIt RV Moses Lake.

(Moderate Concern)

Several negative reviews criticize unexpectedly low trade valuations and last-minute appraisal changes. This is common across the RV industry, but it is cited in the Moses Lake feedback. If trading in, secure multiple written offers from competing dealers and national vehicle buyers beforehand to anchor your negotiation. If the dealership indicates repairs are needed that impact value, request a written line-item estimate and obtain a second opinion from an independent shop.

(Serious Concern)

Among the most disruptive complaints for consumers are delayed titles and registration. Negative reviews for ClickIt RV Moses Lake describe extended waits for plates, title documents, or lien filings that complicate insurance, travel plans, or resale. Proactively request a written timeline for DMV processes and the name of the title clerk handling your file. If there is a lien payoff or trade-in titled in a different state, clarifying this upfront can prevent downstream delays.

• Never leave the lot without a copy of the purchase agreement, odometer disclosure (if applicable), and conditional tag documents.
• Set calendar reminders: if you haven’t received registration or title by the promised date, escalate immediately in writing.

(Serious Concern)

A core theme in low-star reviews is a lengthy wait for service appointments and extended cycle times for repairs after purchase. Owners report weeks or months of downtime, missed trips, and limited status communication. Several customers allege that units were returned with issues unresolved or new problems introduced. This aligns with broader national trends where dealer service departments—especially during peak season—struggle with staffing, parts pipelines, and manufacturer authorizations.

• Before buying, ask to see the average service lead time for warranty work in writing, and the parts ETA process.
• Document all issues with photos and a timestamped punch list; submit via email and request a written estimate or warranty authorization window.
• If you are not yet an owner, understand buyers may be prioritized over non-buyers—after delivery, this leverage disappears.

(Serious Concern)

Consumers commonly report discovering defects right after delivery—leaks, slide malfunctions, inoperable appliances, electrical issues, and trim/fit concerns that a robust PDI should have caught. Multiple Moses Lake reviewers cite discovering issues on first trips and encountering delays getting them addressed. Before finalizing, insist on a thorough PDI walkthrough with all systems live:

• Fill the fresh tank and pressurize to check for leaks; operate slides and awnings multiple times; test every 120V and 12V circuit; light all propane appliances and confirm CO/LP detector function.
• Inspect roof seals and window frames; run HVAC on both cooling and heating modes; check GFCI outlets and breakers.

To protect yourself, hire a certified inspector who will run this checklist independently. Here again is a tool to locate qualified pros: Search for an RV inspector near you.

(Moderate Concern)

Some reviewers describe friction navigating manufacturer warranty approvals and extended service contract claims. Disputes arise over coverage scope, “wear-and-tear” exclusions, and labor rates. Consumers report frustration being caught between the dealer and third-party administrators. To mitigate:

• Read your warranty booklet and any extended service contract carefully—look for exclusions around seals, water intrusion, or “maintenance-related” failures.
• Request written service estimates and the claim authorization number from the administrator.
• If the issue is a known defect with a service bulletin or recall, ask the dealer to cite it; this can speed adjudication.

(Moderate Concern)

A number of complaint narratives mention feeling pressured to purchase extended warranties, interior/exterior protection, and other packages. While some products may be beneficial for certain buyers, they often carry high markups. Compare the cost and coverage of third-party plans before visiting the F&I office. Many add-ons are optional and can be declined without impacting your approval.

(Moderate Concern)

An ongoing frustration in low-star feedback involves difficulty reaching the right person, unreturned calls, or lack of proactive status updates on repairs or paperwork. Mitigation steps:

• Capture names, emails, and direct lines for your salesperson, finance manager, title clerk, and service advisor.
• Use email for key requests and summaries; this creates a time-stamped record.
• If you escalate, reference dates promised versus dates delivered and attach documentation.

(Serious Concern)

Consumer reports broadly across the RV market—and noted in some Moses Lake reviews—describe water leaks (roofs, seals, windows), inverter/charging issues, and furnace or water heater malfunctions shortly after purchase. Left unresolved, these can escalate into frame rot, mold growth, or fire hazards. If your PDI or early trips reveal water stains, soft floors, or breaker trips, halt use until a licensed tech evaluates. The real-world consequence: compromised structural integrity, risk of electrical shock or fire, and invalidated warranties if it becomes a maintenance claim.

(Moderate Concern)

Owners occasionally report brake controller problems, uneven tire wear, or alignment issues, especially on towables. These may not be dealership-created defects but require rigorous pre-delivery checks. During inspection, confirm torque specs on lugs, test trailer brake engagement, examine tire date codes, and verify axle ratings match the sticker. Postponed fixes increase accident exposure and roadside breakdown risk.

(Moderate Concern)

If your model has an open recall (NHTSA or manufacturer-issued), delayed parts or overwhelmed service queues can extend the hazard window. Check NHTSA by VIN and monitor your brand’s official recall notices. If an urgent recall affects brakes, LP lines, or electrical systems, request prioritization in writing and consider contacting the manufacturer directly for parts escalation. For recall context: NHTSA recall portal (then input your exact year/make/model/VIN).

(Serious Concern)

Consumers alleging misrepresentation, unfair/deceptive practices, or persistent warranty denials have several avenues for relief. Keep thorough documentation—purchase agreements, emails, photos, and service RO numbers—and consider the following frameworks:

• FTC Act Section 5 prohibits unfair or deceptive acts in commerce. Complaints can be filed with the Federal Trade Commission: ReportFraud.ftc.gov.
• Magnuson–Moss Warranty Act governs written warranties on consumer products. If a covered defect isn’t repaired within a reasonable number of attempts or time, you may pursue remedies including attorneys’ fees in successful actions: Magnuson–Moss details.
• Washington State Attorney General handles consumer protection complaints for unfair or deceptive practices: Washington AG complaint portal.
• NHTSA handles vehicle safety defects and recall enforcement; safety complaints can be filed here: Report a vehicle safety problem.

If you allege a pattern of warranty refusals or delays that create safety risk, consult a consumer protection attorney. The documentation you keep—especially a pre-purchase inspection report—may be decisive. Also consider binding arbitration clauses you signed; some service contracts require it. Ask counsel how to proceed strategically.