Cloverleaf RV & Southwest Storage- Schoolcraft, MI Exposed: Hidden fees, refused inspections, delays

(Serious Concern)

Based on recurring patterns in public complaints about various RV retailers—including issues reported at this location—your best leverage is a comprehensive third-party inspection before you hand over money or sign finance paperwork. Independent inspectors spot miswired systems, water intrusion, roof sealant failures, brake problems, LP leaks, non-functioning appliances, and delamination that hurried dealer checklists miss. If defects are found, you can demand a written “due bill” to correct them before delivery—or walk.

• Find a vetted inspector: Search “RV Inspectors near me” (call several, ask for sample reports and technician certifications).
• Make inspection a condition of sale and financing. If a dealer refuses to allow a third-party inspection, that’s a red flag—walk away.
• Use the inspection report to require repairs in writing before you take possession; once you pay, service queues can stretch for weeks or months, derailing camping plans.

(Serious Concern)

Consumer complaints commonly cite “out-the-door” totals that rise late in the process due to fees, prep charges, or aftermarket add-ons (paint sealants, alarms, GPS, nitrogen tires) that weren’t clearly disclosed up front. Buyers should insist on a written, line-item price sheet that includes every fee and option before running credit or leaving a deposit.

• Request a complete “Out-The-Door” quote and refuse add-ons not expressly requested.
• Bring your own financing pre-approval to compare rates; some dealerships mark up buy rates in F&I.
• Decline overpriced coatings and packages unless you’ve independently priced them and want them.

Revisit the dealership’s GBP and sort by “Lowest rating” to see specific reports like these: Cloverleaf RV & Southwest Storage — Google Reviews.

(Moderate Concern)

Reports at small independent dealerships often include wide gaps between online trade-in estimates and on-lot appraisals, sometimes explained by “reconditioning” or “market changes.” Ensure your payoff, lien, and title status are correct, and obtain multiple offers (online and local). If a promised trade value changes on delivery day, be prepared to walk.

• Bring maintenance records, photos, and a pre-inspection to substantiate your RV’s condition.
• Get the trade value in writing contingent only on disclosed conditions.

(Moderate Concern)

Extended service contracts, fabric/paint protection, tire-and-wheel coverage, and GAP can dramatically increase your payment and total cost. These products may exclude common RV failures or require stringent dealer-only repairs, leaving owners frustrated when claims are denied. Always read coverage terms, deductibles, and exclusions—and compare with third-party providers.

• Ask for a sample contract to review at home; never sign under pressure.
• Decline any product you do not want; dealers cannot require add-ons for financing approval.

(Serious Concern)

Multiple negative reviews in the RV industry—including those visible on the GBP for this location—describe new or recently purchased units with problems discovered in the first days or weeks: leaks, non-functioning slides/appliances, soft floors, electrical faults, or trim falling off. Some buyers are told repairs will be handled “after delivery,” only to then face long waits once their money has cleared. This pattern strands families with unusable RVs and canceled trips.

• Insist on a no-rush, live walkthrough and function test of every system—water, heat, AC, LP, slides, awnings, appliances, lights, brakes, hitching, and seals.
• Document all deficiencies on a signed due-bill before you release funds. If possible, hold a portion of payment in escrow until completion.
• Ask the service department for its current lead time in writing and what parts are in stock.

(Serious Concern)

Customers frequently report extended periods waiting for authorization and parts, with intermittent communication from service advisors. This is a common industry-wide bottleneck but still impacts consumers’ ability to use an RV during the short camping season in Michigan. When buying here, assume you may face a post-sale queue and plan accordingly.

• Request a written estimate of parts lead times, and ask whether the dealer will prioritize new buyer punch-list items—get it in writing.
• Keep communication in writing (email/text), and maintain a repair log with dates.
• If the unit is in for warranty repair, ask about storage fees and responsibility for safeguarding your RV.

(Serious Concern)

Public 1-star reports for many dealerships often involve late title transfers or temporary tags expiring before proper registration arrives. In Michigan, delayed title work can prevent you from legally towing, and cause extended insurance complications.

• Before paying, confirm who files the title and how quickly. Ask for a specific timeline and proof of submission.
• Ensure your name, VIN, lienholder, and taxes are correct on all documents; discrepancies can cause months-long delays.
• If issues persist, escalate with written complaints to the dealership’s owner/GM, and consider contacting state regulators (links below).

(Moderate Concern)

As a combined RV dealer and storage lot, questions sometimes arise around billing accuracy, gate access, and property security. Read the storage contract line-by-line—especially liability clauses, late fees, and abandonment terms. Photograph your unit and document its condition when stored, especially in winter.

• Confirm access hours, surveillance, and whether the lot is paved, lighted, and fenced.
• Ask about on-site damage procedures and the process for retrieving your RV promptly at pickup time.

(Serious Concern)

Leaks can lead to mold and structural rot; slide malfunctions can trap your family inside sites; brake or axle issues raise collision risk; LP leaks pose fire/explosion hazards; 120V wiring faults risk shock; and roof/awning failures can trigger costly damage during storms. When service backlogs delay repairs, the risks compound. Always perform a VIN-based recall check and a full safety walkthrough before towing.

• Run a recall/VIN check: NHTSA Recall Search (enter your exact brand/model/VIN).
• Request written verification from the dealer that all open recalls are completed prior to delivery.
• Use a certified mobile RV tech or third-party inspector for safety-critical systems: Find an RV inspector near you.

(Serious Concern)

When dealerships allegedly misrepresent condition, financing terms, or add-ons—or fail to honor written promises—consumers may seek remedies under state and federal law. Key frameworks include:

• Magnuson-Moss Warranty Act: Governs warranties and prohibits deceptive warranty practices. Learn more at the FTC: FTC Guide to Warranty Law.
• FTC unfair/deceptive practices: Misrepresentations in advertising or sales can trigger enforcement. Overview: Federal Trade Commission Act.
• Michigan Consumer Protection and Dealer Oversight: You can file complaints with the Michigan Attorney General and the Michigan Secretary of State (dealer licensing/vehicle transactions). Start here: Michigan AG Consumer Protection and Michigan SOS — Vehicle Dealers.
• Implied warranties and “as-is” disclaimers: For used RVs sold “as-is,” dealers often disclaim implied warranties; disclosures must be conspicuous. Keep copies of all forms and window stickers.

If you believe you were promised repairs or features that were not delivered, assemble all written communications, contracts, due-bills, inspection reports, and photo/video evidence before contacting regulators or an attorney.

(Serious Concern)

Once you pay, your leverage drops and you may join a lengthy service queue. Require a due-bill with specific items, parts, and dates—ideally, completion before you finalize payment.

(Moderate Concern)

Extended contracts have exclusions, caps, deductibles, and claim hurdles. Ask for a specimen policy and decide after you’ve read it at home. Many items that fail early can be due to setup or manufacturing defects better handled under the base manufacturer warranty.

(Moderate Concern)

Conditional pricing tied to dealer-arranged financing may mask rate markups. Compare against your bank/credit union; insist the advertised price applies regardless of financing source.

(Serious Concern)

Request the actual PDI checklist and go through every system yourself with a tech present. Bring a moisture meter, non-contact voltage tester, and a checklists app or printed guide. Consider having your independent inspector attend the PDI.