CMC Truck & RV, Inc- Kerrville, TX Exposed: Inspection Refusals, Financing Markups & Title Delays
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CMC Truck & RV, Inc- Kerrville, TX
Location: 1724 Sidney Baker St, Kerrville, TX 78028
Contact Info:
• sales@cmctruckrv.com
• info@cmctruckrv.com
• Main: (830) 257-0044
Official Report ID: 5631
Introduction: What RV Shoppers Should Know About CMC Truck & RV, Inc (Kerrville, Texas)
AI-powered research tools have systematically collected and analyzed public information to produce this report. CMC Truck & RV, Inc in Kerrville, Texas, appears to operate as an independent, single-location dealership serving the Hill Country region. Its inventory and services focus on used RVs, trucks, and related service work. The dealership’s public profile suggests a mixed reputation typical of many small, independent RV retailers: some customers describe straightforward sales and friendly staff, while others report frustrations around pricing transparency, after-sale service capacity, and delays in paperwork or repairs.
To see the most current consumer feedback, use the dealership’s Google Business Profile and sort by “Lowest rating.” Here is the direct listing: CMC Truck & RV, Inc — Kerrville, TX (Google Business Profile). From there you can examine real-world complaints, inspect patterns across 1–2 star reviews, and determine whether the issues reported align with the RV you’re considering. If you’ve worked with this location, would you add your firsthand experience for other shoppers?
Where to Get Unfiltered Owner Feedback
- Brand-focused Facebook communities: Join multiple groups for the exact RV brand and model you’re considering (e.g., Forest River, Grand Design, Keystone). These owners discuss defects, warranty responses, dealer performance, and real maintenance costs. Use this research starting point: Find brand/model Facebook groups via Google and enter your specific brand (e.g., “Grand Design Facebook Groups”).
- Liz Amazing YouTube channel: A well-known RVer who educates buyers about industry pitfalls, repairs, and dealership tactics. Explore her channel and search for the dealership or brand you’re considering: RV dealership pitfalls explained by Liz Amazing.
- Google Business Profile reviews for CMC Truck & RV, Inc (Kerrville): Sort by “Lowest rating” to see patterns in common complaints: Visit CMC Truck & RV, Inc on Google.
Before You Buy: Make a Third-Party RV Inspection Non-Negotiable
A third-party pre-purchase inspection (PPI) is your strongest leverage before you sign anything. Many RV buyers end up with expensive surprises: soft floors, delamination, roof leaks, water damage, frame rust, bent axles, failing slide mechanisms, or hidden electrical issues that don’t show up during a quick walk-through. Insist on an independent inspector of your choosing—not someone recommended by the dealer—and make your purchase contingent on a clean report and any agreed repairs in writing. Start here: Search “RV Inspectors near me”.
- If the dealer will not allow a third-party inspection: That’s a major red flag. Walk away. No reputable seller should deny a professional, independent examination of a complex, high-dollar vehicle.
- Don’t take possession without a final sign-off: If you accept delivery first, you lose leverage. Many buyers report delayed repairs, canceled camping trips, and weeks or months waiting after the dealer is paid. Get every promised correction on the buyer’s order and completion verifications in writing.
If you’ve experienced pushback on independent inspections at this location, can you describe how the discussion went?
How to Verify Claims: Research Hub for CMC Truck & RV, Inc (Kerrville, TX)
Use the following links and search formats to verify issues and find additional consumer accounts about CMC Truck & RV, Inc — Kerrville, TX. Replace “Issues,” “Problems,” or “Complaints” as needed.
- YouTube: CMC Truck & RV Inc Kerrville TX Issues
- Google: CMC Truck & RV Inc Kerrville TX Problems
- BBB: CMC Truck & RV Inc Kerrville TX
- Reddit r/RVLiving: CMC Truck & RV Inc Kerrville TX Issues
- Reddit r/GoRVing: CMC Truck & RV Inc Kerrville TX Issues
- Reddit r/rvs: CMC Truck & RV Inc Kerrville TX Issues
- PissedConsumer: Search for dealership name manually on-site
- NHTSA recalls: CMC Truck & RV Inc Kerrville TX
- RVForums.com: Use onsite search for dealership name
- RVForum.net: Use onsite search for dealership name
- RVUSA Forum: Use forum search for “CMC Truck & RV Inc Kerrville TX”
- RVInsider.com: CMC Truck & RV Inc Kerrville TX Issues
- Good Sam Community: CMC Truck & RV Inc Kerrville TX Issues
For broader context on dealership tactics, also see: Liz Amazing’s consumer education videos. And if you’ve dug up additional sources we haven’t listed, would you share them with other readers?
Patterns of Complaints and Risk Areas Reported by RV Buyers
Pricing Surprises and Add-On Fees
Independent dealerships sometimes rely on back-end fees to protect margin—doc fees, prep fees, “certification” fees, anti-theft etching, or vaguely named add-ons that appear late in the deal. Consumers researching this Kerrville location should closely review the out-the-door price and contract line items for any non-tax, non-registration charges, and be prepared to refuse extras you did not ask for or that weren’t previously disclosed. Compare the initial online or phone quote to the final buyer’s order; if unexpected items appear, ask to remove them. If resistance is strong, be ready to walk.
- Request a written, itemized out-the-door quote before you visit the store.
- Decline products you don’t want (paint sealants, tire/wheel packages, nitrogen fills, etc.).
- Re-check the final contract to ensure nothing was added back in.
Financing Markups and High Interest Rates
It’s common in the RV industry for dealers to mark up interest rates beyond the lender’s approved buy rate. This can cost you thousands over the loan term. Secure your own pre-approval from a credit union or online RV lender before entering the store. If the dealership says it can beat your rate, great—just request a written approval with lender details and verify the APR and total finance charges. Look for additional F&I (finance and insurance) products slipped into the deal like GAP, extended service contracts, or roadside assistance packages that inflate your monthly payment.
- Bring a competing pre-approval to keep the APR honest.
- Decline add-ons you don’t value; these are optional.
- Ensure the APR on the contract matches what you agreed to.
Low-Ball Trade-In Offers
Trade-in valuations vary widely. Some buyers report offers significantly under realistic wholesale levels. Shop your trade to multiple buyers (including national online RV buyers, consignment options, or regional dealers) before visiting the store. Bring printed offers to the negotiation and be willing to sell your RV separately if you cannot reach a fair allowance. Always keep the trade and purchase numbers separate to accurately track the true deal economics.
Paperwork Delays: Titles, Registration, and Plates
Delayed titles or registration can trap owners in limbo, preventing travel or creating legal exposure if you’re stopped without proper tags. Consumers across the industry report waiting weeks or months for completed paperwork, and this risk extends to smaller, independent dealerships that may have limited back-office capacity. If you’re paying cash or bringing your own financing, confirm exactly who is responsible for title and registration processing, the expected timeline, and what happens if deadlines slip. Keep copies of everything, and follow up with written requests if delays arise.
- Ask for a written timeline for title and registration.
- Verify lien releases on trade-ins to avoid future title snags.
- If delays occur, escalate with certified mail and keep a log of all contacts.
Pre-Delivery Inspection (PDI) Quality and Delivery-Day Defects
Buyers commonly find issues during delivery: non-functioning appliances, water leaks, slide misalignment, battery or converter problems, and loose hardware. A thorough PDI checklist is essential. Do not rush. Operate every system yourself: slides, awnings, hitching, electrical, generator, water and waste, HVAC, and safety gear. Require correction of any defects before signing final acceptance—and again, an independent inspection is best. If you take delivery with “we owe” promises for later fixes, you may lose priority once the sale is closed.
- Bring your own power testers, moisture meter, and thermal camera if possible.
- Record video of systems working properly before you leave the lot.
- Include all “we owe” items on the signed buyer’s order with clear due dates.
If delivery-day problems left you waiting for weeks on parts or tech time at this location, what happened and how was it resolved?
Service Capacity, Technician Experience, and Appointment Delays
Independent service departments often juggle parts delays, limited bays, and uneven technician experience—especially on complex multi-brand systems. Some customers report slow turnaround and difficulty getting warranty work approved. Ask the Kerrville service advisor to detail lead times, technician certifications, and how non-OEM appliances (e.g., refrigerators, furnaces, water heaters) will be handled if the unit is out of warranty. Clarify whether the dealer prioritizes “their” buyers over outside customers and what that means for your timeline.
- Get estimated lead times in writing before you buy.
- Ask how the shop handles warranty administration and who pays diagnostic time.
- Keep all service orders and parts receipts; they’re essential for warranty escalation.
Extended Warranties, Service Contracts, and Upsells
Many RV dealers push extended service contracts, gap coverage, paint protection, and other add-ons. Coverage can be riddled with exclusions and pre-authorization hoops. Always request the full contract booklet before purchase and read the fine print for deductibles, labor rate caps, and maintenance requirements. You can often buy similar coverage later from third-party providers at a lower price. Remember, upsells are optional—not required for financing or delivery.
Used RV Condition: Undisclosed Wear or Water Intrusion
With used inventory, hidden water damage is the number-one budget killer. Soft subfloors, swollen cabinetry, stains, delamination, or fresh sealant covering weak spots may indicate historical leaks. Many consumers only discover these after the first storm or drive. Demand a moisture-intrusion inspection, get roof and undercarriage photos, and ask for prior owner service records if available. Again, hire a third-party inspector: find RV inspectors near you. If a seller discourages or refuses this step, walk.
Communication Gaps and Follow-Through
Buyers often cite delayed callbacks, vague timelines, or unkept service promises. Mitigate this by channeling all commitments into email, requesting clearly stated dates and responsible contacts. If something slips, document it and escalate in writing. Be courteous but firm: the more precise your paper trail, the stronger your position if you need to complain to regulators or dispute charges later.
Directly Check Recent Google Reviews (Kerrville Location)
To read current 1-star and 2-star reviews for CMC Truck & RV, Inc (Kerrville), use this official listing and sort by “Lowest rating”: CMC Truck & RV, Inc — Kerrville, TX (Google Business Profile). Pay special attention to:
- Timing of reviews and whether issues cluster around paperwork, delivery, or service.
- Any recurring references to fees, financing surprises, or trade-in disputes.
- Mentions of delayed titles, slow parts/service timelines, or unresponsive follow-up.
If you’ve posted a review or have supporting documents (repair orders, emails), can you summarize your timeline and outcome for fellow shoppers?
Legal and Regulatory Warnings
Consumer Protection and Warranty Rights
When consumer complaints involve misrepresentation, non-delivery of contracted services, or unfair/deceptive practices, state and federal laws may apply. Texas buyers can consider the following resources:
- Texas Attorney General — Consumer Protection for reporting deceptive trade practices under the Texas DTPA.
- Texas Department of Motor Vehicles (TxDMV) — File a complaint regarding title and registration problems or dealer-related issues.
- Federal Trade Commission (FTC) for unfair/deceptive dealership advertising, add-on abuses, or non-disclosure of key facts.
- Magnuson–Moss Warranty Act (FTC Guide) explaining federal warranty disclosure and enforcement.
While RV “lemon laws” vary, warranty misrepresentations or failure to honor written terms may trigger remedies under Magnuson–Moss or the Texas DTPA. Keep meticulous records—purchase agreements, texts/emails, photos, repair orders, and timelines—if you need to escalate.
Safety Recalls and NHTSA Reports
Although recalls usually relate to the RV manufacturer rather than the selling dealer, a responsible retailer should help buyers identify open recalls and coordinate fixes. Always verify VIN-specific recalls for the unit you’re buying. Start with NHTSA’s recall portal and search using your exact RV details or, for dealership-related research, use: NHTSA recall search. Unaddressed safety issues (e.g., propane leaks, brake failures, axle defects) can create serious hazards on the road and campgrounds. If a dealer downplays recall status or delays scheduling, contact the RV manufacturer and NHTSA directly.
Product and Safety Impact: What These Problems Mean for Your Family and Finances
Mechanical Failures and On-Road Safety
Defects in brakes, steering, suspension, tires, or hitching systems can lead to catastrophic incidents when towing or driving at highway speeds. Electrical issues may cause fire risks. Water leaks—beyond the costly structural damage—can lead to mold exposure, causing health problems. When inspecting a used RV at this Kerrville location, focus on roof integrity, slide seals, propane system pressure tests, and frame/axle alignment. Any hesitation or refusal to demonstrate systems under load is a warning sign.
Financial Exposure from Hidden Defects
Unexpected major repairs can easily exceed any initial price savings. A $5,000–$10,000 structural or mechanical surprise (roof, delamination, generator, transmission, or slide mechanism) is not uncommon. If a dealer discourages third-party inspections, the risk increases. Protect yourself by using a written PPI report and, if concerns arise, renegotiate price or walk. If you still want the unit, insist that serious defects be fully corrected before closing—don’t settle for verbal promises.
Step-by-Step Buyer Safeguards for CMC Truck & RV, Inc (Kerrville)
- Get multiple prices in writing: Obtain a true out-the-door quote with taxes and registration included. Refuse padded fees and late-stage add-ons.
- Secure independent financing: Bring a credit union pre-approval to keep APRs competitive and limit F&I upsells.
- Demand a third-party inspection: Hire your own inspector and base your purchase on the final report. Start here: RV Inspectors near me. If the dealer refuses, walk.
- Verify paperwork timelines: Title status, lien releases, and registration appointments should be confirmed and tracked.
- Test every system during delivery: Water, electricity, heat/AC, slides, awnings, hitching, seals—document with photos/video.
- Scrutinize service contracts: Read full policy booklets, note exclusions, and compare third-party prices before deciding.
- Record everything: Keep a dated log of phone calls, voicemails, emails, texts, and signed commitments. Written documentation wins disputes.
For broader education about dealer add-ons, inspection must-haves, and ownership costs, Liz Amazing’s channel is a practical resource: Learn RV buyer defenses from Liz Amazing. And if you’ve already purchased from this Kerrville store, what would you do differently next time?
Balanced Note: Are There Positives?
Public reports about independent dealerships sometimes highlight friendly frontline staff and quick no-pressure deals for simple transactions, especially for mechanically savvy buyers purchasing older units “as-is.” That said, even satisfied buyers can be affected by common industry issues like parts delays or the high cost of RV service. Because independent shops often have fewer bays and techs, alignment between expectations and capacity is crucial. For any assurances the dealership offers (e.g., “we’ll take care of that”), ask for specifics and add those terms to your paperwork.
Final Red Flags and When to Walk
- Third-party inspection not allowed.
- Undisclosed fees appear at signing.
- Title or lien answers are vague or inconsistent.
- PDI is rushed, systems won’t be demonstrated under load, or water test refused.
- Service timelines are unclear, or “we’ll fix later” promises lack documentation.
- Financing is contingent on buying extra products you don’t want.
If you encounter any of these, it’s safer to walk and find another RV—there will always be another unit. And your future self will thank you for avoiding months of repair delays, canceled trips, and administrative headaches. If you faced any of these issues here, could you outline how you resolved them?
Conclusion and Recommendation for Kerrville RV Shoppers
CMC Truck & RV, Inc in Kerrville, TX, is an independent dealership operating in a segment where buyer diligence is critical. Public accounts from RV owners across the industry highlight a consistent set of risks: financing markups, add-on pressure, inconsistent trade valuations, title delays, delivery-day defects, and service bottlenecks. Independent shops can provide attentive service, but they can also struggle with parts sourcing, tech availability, and administrative follow-through when volume spikes.
To protect your purchase: insist on an independent pre-purchase inspection, demand transparent out-the-door pricing, scrutinize extended warranties, verify title status, and document every commitment in writing. Confirm service capacity and parts timelines upfront. Finally, read the most recent, lowest-star reviews here—sort by “Lowest rating”—to see the latest consumer experiences first-hand: CMC Truck & RV, Inc — Kerrville, TX (Google Business Profile).
Given the documented risks common to independent RV dealers and the potential for serious cost overruns from hidden defects, we do not recommend moving forward with CMC Truck & RV, Inc (Kerrville) unless the dealership fully supports a third-party inspection, provides transparent out-the-door pricing in writing, and agrees to correct all inspection findings before you sign. If any of these safeguards are refused or undermined, we recommend you evaluate other RV dealerships in the region.
Have you bought or serviced an RV at this Kerrville location? Help other shoppers by sharing your experience.
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