Colorado Caravan- Sheridan, CO Exposed: Hidden Defects, Payment Packing & Title Delays

(Serious Concern)

Across the RV industry, the strongest leverage you have with any dealership is before you sign and take possession. To protect yourself, require a third-party, independent RV inspection on any unit—new or used—before purchase. Inspections frequently uncover hidden water intrusion, delamination, electrical issues, propane system leaks, thin brake pads, miswired batteries, tire age problems, and deferred maintenance that could cost thousands after delivery.

• Schedule your own inspector: Google search: RV Inspectors near me.
• If a dealer refuses an independent inspection or restricts it to a sales-driven “walkthrough,” that’s a major red flag—consider walking away.
• Make the sale contingent on the inspector’s punch-list being completed to your satisfaction. Otherwise, once your funds clear, repairs often fall to the back of the line.

We repeatedly see reports across dealerships where buyers’ first planned camping trips get canceled because the RV ends up stuck in the service bay for weeks or months immediately after purchase. Don’t let this be you—insist on an independent, written report first. Need help locating candidates? Try again here: Find RV inspectors near you. And if you already bought from Colorado Caravan, what was your delivery condition like?

(Serious Concern)

Low-star public reviews for many RV dealers frequently cite a gap between what was promised on the sales floor and what was delivered. For Colorado Caravan’s Sheridan location, consumers posting 1–2 star reviews on its Google Business Profile have raised concerns you can verify by sorting to the most negative ratings. Typical allegations in similar reviews include missing accessories promised at signing, undisclosed pre-existing defects, or “as-is” disclaimers that were not fully explained. Before pickup, make sure every promised item (from keys and hoses to battery setups and solar controllers) is on your signed We-Owe/Due Bill—and do not sign completion paperwork until each item is in hand and functioning.

(Moderate Concern)

Many dealerships, including smaller independents, rely on finance-and-insurance (F&I) profit through add-ons: extended service contracts, paint or fabric protection, nitrogen in tires, VIN etching, GPS, alarms, and “theft protection.” Shoppers report being told these are required or “already included.” They are optional. Bring a calculator and say no to anything you don’t understand or want. Get every fee explained and itemized. Financing-only prices or “cash penalties” must be clearly disclosed as well. If you suspect pressure tactics at Colorado Caravan’s Sheridan store, take the unsigned contract home for review or consult a consumer attorney.

(Serious Concern)

Another theme in low-star RV dealership reviews is “payment packing”—where extended warranties or protection packages are folded into a monthly payment without clear line-item consent. Always request a buyer’s order with each product listed at its price and APR independent of add-ons. Under the federal Truth in Lending Act, you are entitled to clear disclosure of APR, amount financed, finance charge, total of payments, and itemization of every optional product.

(Moderate Concern)

Consumers often report steeply low trade offers offset by a seemingly good sale price. Get multiple instant cash offers (online RV marketplaces) and separate the transactions: negotiate your purchase price first, then your trade. If you’re trading at Colorado Caravan, arrive with independent valuations and maintenance records to maximize value.

(Serious Concern)

One of the most frustrating owner experiences is taking delivery only to spend the season waiting for warranty repairs. In negative reviews across the RV retail sector, buyers describe inadequate pre-delivery inspections (PDIs) and long delays obtaining parts or service appointments. If you purchase from Colorado Caravan in Sheridan, protect yourself by requiring a full PDI checklist signed by a service manager. Physically test every system: slides, awnings, generator, AC/heat, water heater, water pump, furnace, appliances, lights, GFCIs, multimedia, faucets, drains, tanks, seals, and roof caulking. Do not accept “We’ll fix it later.” Your leverage is strongest pre-funding.

• Third-party PDI is your best defense: Find RV inspectors near you.
• Document anything not working with photos/video during the walkthrough and have it added to the We-Owe/Due Bill.

(Serious Concern)

Delayed titles can cause registration headaches, extra temp tag runs, and the inability to finance or insure properly. Some low-star reviews for various dealerships in Colorado allege slow paperwork processing or tax/fee errors. If you encounter title delays at Colorado Caravan’s Sheridan location, escalate quickly and keep written timelines. Colorado’s Auto Industry Division oversees dealers and can accept complaints; see the state’s Auto Industry Division resource here: Colorado Auto Industry Division (Dealer Regulation). You can also contact the Colorado Attorney General’s Consumer Protection Section: Colorado AG Consumer Protection.

(Serious Concern)

Owners sometimes report being bounced between the dealer and the RV manufacturer over warranty responsibility. Under the federal Magnuson-Moss Warranty Act, written warranties must be honored and cannot be denied solely because you used an independent shop—unless the warrantor provides the repair for free. Keep all documentation and escalate to the manufacturer if you feel the dealer isn’t processing claims promptly. Learn more: FTC guide to Magnuson-Moss Warranty law.

(Moderate Concern)

Recent years have seen widespread parts shortages across the RV industry. Owners often report multi-week waits, sometimes with the unit immobile. Verify with the Sheridan, CO service department what their current parts lead times are and how they prioritize customer orders. For safety-related recalls, search your exact year/make/model on the NHTSA site: NHTSA official recall search. If you suspect your RV has an open recall, insist that it be addressed before delivery, not months later.

(Moderate Concern)

We see numerous buyer complaints in the RV market about surprise “reconditioning fees,” “delivery fees,” or “mandatory packages.” Always get a written, all-in “out-the-door” price that includes every fee, tax, and optional product. If the number changes in the box, pause the transaction. For Colorado Caravan Sheridan shoppers, insist on a complete, itemized buyer’s order before any deposit. If a deposit is non-refundable, make sure that’s clearly stated—otherwise dispute it if the deal changes materially.

(Moderate Concern)

Owners across dealerships often cite inexperienced sales or service staff, leading to misinformation about tow ratings, payloads, RV weights, and electrical or plumbing systems. If you’re unsure about a technical detail, ask to see it in the written owner’s manual or have a technician demonstrate the system operating correctly. Consider arriving with your own written checklist and ensure someone knowledgeable accompanies the entire walkthrough.

(Serious Concern)

Many negative consumer narratives describe delayed callbacks and difficulty getting service appointments, especially during peak season. Before purchase at Colorado Caravan’s Sheridan location, ask for the current service queue length, whether they prioritize buyers who purchased there, and what average turnaround looks like for warranty vs. customer-pay jobs. The answers should inform your decision, especially if you plan long trips soon after purchase.

(Serious Concern)

Potential legal exposure for a dealership can arise from misrepresentation, deceptive advertising, or failure to honor written warranties. Key frameworks and regulators include:

• Magnuson-Moss Warranty Act (FTC): Governs written warranties and prohibits tying warranty coverage to branded service or parts without providing them for free. Resource: FTC guide: Federal Warranty Law.
• Colorado Consumer Protection Laws: The Colorado Attorney General’s Office pursues unfair or deceptive acts or practices (UDAP). If you believe you were misled, file a complaint: Colorado AG Consumer Protection.
• Colorado Auto Industry Division (AID): Regulates licensed motor vehicle dealers (including many RV dealers). You can report title delays, paperwork issues, or sales practice concerns: Colorado Auto Industry Division.
• NHTSA Safety Recalls: Dealers and manufacturers must remedy safety recalls. Search your RV’s exact year/make/model: NHTSA Recall Search.

Finance disclosures must comply with the federal Truth in Lending Act (TILA). Request clear, written itemization for APR, product pricing, and fees. If you suspect “packed payments,” escalate to your lender and consider a complaint to the CFPB or state AG.

(Serious Concern)

Common post-delivery defects—leaking roofs, failed slide seals, propane leaks, bad brakes or wheel bearings, inverter failures, GFCI trips, and unsafe wiring—carry real safety and financial risks. If the dealership’s inspection misses these, owners can face canceled trips, hotel costs, tow bills, and major repair expenses while their RV sits in a service line. For towables, mismatched tow vehicle ratings or poorly set up weight-distribution hitches can introduce sway and braking hazards. For motorized RVs, ignored recall work or delayed brake service can be dangerous. If you buy from Colorado Caravan Sheridan, insist on a thorough pre-delivery demonstration with running systems and a road test (where applicable), not just a showroom review.

(Moderate Concern)

Some models across the industry have frequent recalls on components like Norcold/Dometic refrigerators, Lippert frames/axles, or Suburban/Atwood furnaces. Ask the Sheridan service team to print a recall status report for the exact VIN before delivery and ensure any open safety recalls are remedied prior to signing. Keep written confirmation in your records; it matters if you later need to prove the dealership’s obligations were unmet.

(Moderate Concern)

• Insist on a pre-purchase independent inspection. If refused, walk. Find an inspector: RV Inspectors near me.
• Get an all-in, out-the-door price in writing. No verbal promises.
• Decline extras you don’t want. Everything is optional, including extended service contracts and protection packages.
• Require a written PDI checklist signed by a manager. Test every system yourself.
• List every “We-Owe” item with due dates and non-delivery remedies before you sign.
• Verify title timing and ask for a copy of the submitted paperwork when processed.
• Take the unsigned finance documents home to review if you feel rushed. No legitimate reason prevents this.

(Moderate Concern)

• How many units are currently waiting for service? What’s the average turnaround for warranty vs. customer-pay?
• Do you allow a third-party inspector on-site? If not, can I move the RV off-site for inspection?
• Can I see a sample PDI checklist you use before delivery?
• What are parts lead times for common repairs on the brands you sell?
• What are the dealer fees and are any add-ons mandatory? Please itemize.
• What is your written policy for title delivery timetable and escalation if delayed?

Have you asked these questions at Colorado Caravan Sheridan? Tell future shoppers how they answered.