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C&R Trailer Sales- Kalispell, MT Exposed: Financing Gotchas, PDI Failures, Title & Service Delays

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C&R Trailer Sales- Kalispell, MT

Location: 3155 U.S. 93 S, Kalispell, MT 59901

Contact Info:

• sales@crtrailersales.com
• info@crtrailersales.com
• Main: (406) 885-3333
• Office: (406) 752-3411

Official Report ID: 3361

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What RV Shoppers Need to Know About C&R Trailer Sales (Kalispell, MT)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our objective is to help RV shoppers make informed decisions by examining verifiable consumer experiences and recurring risk areas at C&R Trailer Sales in Kalispell, Montana. Public listings and industry references indicate C&R Trailer Sales operates as an independent, locally focused dealership rather than a national chain. The dealership’s online footprint shows a mix of positive and negative experiences, with a noticeable concentration of low-star reviews that consistently raise concerns about sales tactics, after-sale support, and service delays.

Before diving deeper, you can independently review current customer feedback by sorting the Google Business Profile by “Lowest rating.” Here’s the direct link: C&R Trailer Sales — Google Business Profile (Sort by Lowest Rating). Cross-checking those public reviews with this report will help you verify patterns described below.

Tap Into Real-World Owner Feedback Early

Unfiltered owner communities are invaluable. In addition to reading the dealership’s lowest-star Google reviews, consult RV owners who have lived with their rigs for months or years. These forums and groups often highlight issues you won’t hear in a showroom—like repeated warranty trips, parts delays, or unexpected out-of-pocket costs.

  • Facebook RV brand groups: Don’t rely on one group—join multiple model-specific groups for the brands you’re considering. Use this search to find relevant groups: Search for RV Brand Facebook Groups.
  • Owner forums and YouTube: Model-specific threads and long-form ownership videos often reveal recurring failures. The Liz Amazing YouTube channel regularly investigates RV industry pitfalls; search her channel for the dealer or rig you’re considering.
  • Verification tip: When you encounter a complaint, look for multiple owners reporting the same failure pattern. One-off problems can happen anywhere; repeated issues are what matter.

Have you purchased from this dealer? Add your firsthand experience so others can benefit from it.

Insist on a Third-Party Inspection Before You Sign

Serious Concern

Across the RV industry, buyers often discover water intrusion, axle/brake problems, propane system leaks, electrical faults, roof seal failures, and undercarriage damage only after delivery—when the dealer has already been paid. Reports associated with C&R Trailer Sales include complaints about post-sale warranty delays and slow service scheduling, which can leave a new owner without a usable RV during peak season. Your best leverage is before you sign anything or take possession.

  • Hire an independent NRVIA-certified inspector to perform a full pre-delivery inspection (PDI). Use this local search to find options: Search “RV Inspectors near me”.
  • Make the sale contingent on passing the inspection, with a written punch list of fixes and a firm timeline for completion. Do not accept “We’ll take care of it after pickup” as a substitute.
  • If the dealership refuses an outside inspection by a qualified professional, treat it as a major red flag and walk. Independent verification is standard due diligence on a six-figure purchase.
  • Document everything (photos, video) during your own walkthrough and ask the inspector to test every system: seals, roof, slides, A/C, furnace, water heater, propane, electrical loads, inverter/charger, GFCIs, undercarriage, brakes, bearings, and tire dates.

If you’ve experienced inspection-related challenges with this dealer, tell future buyers what you learned.

Patterns in Low-Star Public Reviews for C&R Trailer Sales (Kalispell, MT)

The following sections summarize recurring themes from public complaints that appear when sorting C&R Trailer Sales’ Google reviews by lowest rating. To validate and read firsthand reports, use this link and choose “Lowest rating”: C&R Trailer Sales — Google Reviews.

Sales Pressure, Add-Ons, and Upsells

Moderate Concern

Multiple low-star reviews describe pressure-laden sales experiences and unexpected add-ons at signing. While add-ons like paint protection, nitrogen fills, interior fabric safeguards, GPS units, theft etching, and “preferred service” packages are common across the industry, buyers report surprise fees and products they didn’t request or fully understand.

  • What to watch: “Market adjustment” line items, prep fees, inflated doc fees, and pre-installed accessories you didn’t order but are asked to pay for.
  • Action step: Ask for an itemized out-the-door (OTD) price in writing before you visit. Decline any add-on you don’t want. Have the finance manager cross out declined products on all forms before you sign.
  • Inspection tie-in: Some add-ons claim to “protect” your RV, but they don’t fix build defects. Invest instead in a thorough inspection and essential safety upgrades like a high-quality tire pressure monitoring system (TPMS).

Financing “Gotchas,” High APRs, and Extended Warranties

Serious Concern

Several negative reviews raise concerns about financing terms that come in higher than expected and extended warranties/service contracts that don’t deliver. Typical complaints include APRs higher than buyers qualified for, or service contracts that were difficult to use when issues arose. These patterns align with broader industry criticisms and warrant caution.

  • What to watch: Payment-focused sales tactics, low quotes that change in the finance office, and pressure to purchase extended warranties, GAP, or tire-and-wheel packages.
  • Action step: Secure your own pre-approval from a credit union before visiting. Bring it with you and compare the dealer’s APR and fees line by line.
  • Warranty reality check: Read the extended warranty or service contract carefully—what’s included, what’s excluded, deductibles, where you can get service, and how claims are approved. Decline if unclear.

Low Trade-In Offers vs. Retail Pricing on the Lot

Moderate Concern

Low-ball trade values are common across the RV sector. Negative reviewers for C&R Trailer Sales mention disappointment with trade valuations relative to the advertised retail prices for similar units.

  • What to watch: Large spreads between your trade offer and what comparable models sell for locally.
  • Action step: Obtain multiple trade quotes and consider a private sale. Use sold listings, not ask prices, to estimate your RV’s market value.

Title, Registration, and Paperwork Delays

Serious Concern

Review clusters point to delayed paperwork, plates, or titles, creating legal and logistical headaches. Even if your trailer is delivered, unresolved title or registration can hinder travel, resale, and insurance claims. Some reviewers describe extended waits and difficulty getting updates from staff.

  • What to watch: Vague timelines, “the DMV is slow” explanations without documented proof, and missed state filing deadlines.
  • Action step: Add title and registration deadlines to your purchase agreement. Withhold final delivery until you can confirm submission with proof or tracking if applicable.

PDI Failures and Delivery Condition (Leaks, Electrical, Brakes)

Serious Concern

Several low-star reviews cite receiving units with problems that a robust pre-delivery inspection should have caught—water leaks, inoperable appliances, electrical faults, or brake/bearing issues. In a region like northwest Montana—where road grades, weather, and distance put additional stress on rigs—these issues pose both safety and financial risks.

  • High-risk defects: Propane leaks, faulty breakaway switches, under-torqued lugs, misadjusted brakes, water intrusion at roof and slide seals, loose battery connections, and bad ground wiring.
  • Action step: Require written PDI results with technician names and test points. Supplement with an independent inspector of your choosing before money changes hands: Find a qualified RV inspector.

Service Scheduling Delays and Parts Backorders

Serious Concern

A recurring pain point in the lowest-star reviews involves long waits for service appointments and weeks-to-months-long parts delays. While parts backorders affect many dealers nationwide, reviewers specifically describe rigs sitting for extended periods, missed camping plans, and limited communication about timelines.

  • What to watch: Non-committal “we’ll call you” responses; lack of triage for safety-critical repairs; poor coordination with warranty administrators.
  • Action step: Before purchase, ask for the average time-to-appointment and time-to-completion for warranty work in writing. Build a contingency plan if you’re traveling soon after delivery.
  • Reality check: Once the dealer has your money, your leverage decreases dramatically. That is why independent inspection and a punch list completed pre-sale are essential.

Did service delays impact your travel plans? Tell other shoppers what happened.

Communication Gaps and Unkept Promises

Moderate Concern

Communication breakdowns—missed callbacks, status updates that don’t match actual progress, or verbal assurances not honored in writing—appear across low-star feedback. These issues compound stress when combined with parts backorders or seasonal travel deadlines.

  • What to watch: Sales statements not mirrored in the purchase agreement; service managers who cannot provide a documented timeline or RO (repair order) details.
  • Action step: Capture all commitments in writing and keep a communication log. Email is better than phone for audit trails.

Questionable Warranty Denials and Coverage Confusion

Serious Concern

Some reviewers report warranty denials or partial approvals, with disputes over whether a defect is “wear and tear,” “owner damage,” or “not covered.” Extended service contracts have their own exclusions and claim procedures that can surprise buyers.

  • What to watch: Verbal “you’re covered” promises that aren’t reflected in the written warranty or service contract.
  • Action step: Read the factory warranty and any service contract end-to-end. Verify whether mobile service and third-party shops are allowed, which can be critical if you travel seasonally.

Independent Evidence Sources and How to Verify Complaints

Use these research links (formatted to search for this dealership by name) to corroborate issues and find additional owner narratives. Replace “Issues” with “Problems,” “Complaints,” or a specific concern as needed.

Tip: On YouTube, search within the Liz Amazing channel for the RV model or dealership name you are evaluating—her breakdowns of dealer practices and delivery checklists are particularly helpful.

Product and Safety Impact Analysis

Serious Concern

When dealers deliver units with unresolved defects—or when post-sale repairs stall—consumers face direct safety risks and compounding financial exposure. Based on themes within C&R Trailer Sales’ low-star reviews and broader industry data, here are the most significant safety and cost implications to consider:

  • Braking and chassis safety: Misadjusted electric brakes, weak breakaway switch connections, old or underinflated tires, and ungreased bearings can lead to blowouts or runaway trailer incidents. This is especially dangerous on mountain grades commonly found near Kalispell and Glacier National Park.
  • Electrical defects: Loose grounds, miswired outlets, inverter/charger errors, and sub-par termination can cause shorts or fires. GFCI non-function adds shock risk in wet environments.
  • Propane system leaks: Faulty regulators or connection points can cause dangerous leaks. A pre-delivery manometer test should be mandatory, not optional.
  • Water intrusion: Roof seal failures or improper slide adjustment can cause hidden structural rot, mold growth, and delamination. These are costly and often disputed as “maintenance” vs. “defect.”
  • Travel disruption costs: Missed reservations, nonrefundable campsite fees, last-minute lodging, towing, and storage add up quickly if your RV is stuck waiting for parts or service.

Always run your VIN through the NHTSA database for recalls on the specific unit you’re considering: NHTSA Recall Lookup (VIN). If an RV at C&R Trailer Sales has any open recalls, insist they be completed before delivery. Further, use an independent inspector to confirm the recall repairs were properly performed.

For more industry context and checklists, consider watching investigative content from Liz Amazing on YouTube; her PDI and warranty guidance can reduce your risk considerably.

Legal and Regulatory Warnings

Serious Concern

Consumer complaints tied to sales misrepresentations, warranty runarounds, or unresolved safety defects can implicate several laws and watchdog agencies:

  • FTC and deceptive practices: Misleading advertising, failure to disclose material facts, or bait-and-switch financing can violate Section 5 of the FTC Act. File complaints at the FTC Complaint Assistant.
  • Magnuson-Moss Warranty Act: Governs written warranties and prohibits deceptive warranty terms. Dealers cannot require branded services to maintain coverage unless provided free of charge. More info: FTC Guide to Federal Warranty Law.
  • State protections (Montana): For sales disputes, paperwork delays, or unfair practices, contact the Montana Office of Consumer Protection: Montana DOJ — Consumer Protection.
  • NHTSA safety issues: Brake failures, axle defects, and recall repairs fall under federal safety oversight. Report defects at NHTSA — Report a Safety Problem.

Documentation is your ally. Keep copies of all ads, emails, texts, financing worksheets, warranty contracts, repair orders, parts invoices, and inspection reports. If you believe you’ve experienced deceptive conduct, escalate with the FTC and Montana DOJ, and consider consulting a consumer law attorney.

Are There Signs of Improvement?

Moderate Concern

Public profiles for most dealerships—even those with significant negatives—also include satisfied customers who report fair prices and helpful staff. Some buyers reference quick fixes or good responsiveness on straightforward issues. However, the volume and consistency of low-star complaints alleging delays and communication breakdowns at C&R Trailer Sales are a continuing concern. The safest interpretation is to proceed with heightened caution and comprehensive pre-sale safeguards. If you recently had a positive experience, share your story to help balance the community’s understanding.

Practical Checklist for Shoppers at C&R Trailer Sales (Kalispell, MT)

  • Demand an all-in OTD quote in writing before you drive to the lot. Refuse add-ons you don’t want.
  • Secure independent financing pre-approval to pressure-test the dealer’s APR and fees.
  • Get every promise in writing, including delivery condition, PDI steps, parts replacement, and timelines.
  • Make the sale contingent on a third-party inspection of your choice, and ensure all findings are remedied pre-delivery. Find options: RV inspectors near you.
  • Timebox paperwork and title processing with dates in the contract. Don’t accept vague timelines.
  • Check for recalls by VIN and require completion prior to pickup. Get documentation for your records.
  • Schedule a follow-up service window at the time of sale for any punch list items that might take longer—so you’re not waiting months for a slot.
  • Bring a checklist on delivery day: roof and sealant inspection, slide function, water and propane pressure tests, electrical load test, brake function test, battery and converter readings, and a full camp-test on site.

If you’ve been a customer at this location, what surprised you—good or bad? Post specific tips for other buyers.

Context: Why These Issues Keep Happening Across the RV Industry

Moderate Concern

Many sales and service issues reported at C&R Trailer Sales mirror broader, well-documented industry challenges. Production ramp-ups, supply chain parts shortages, technician turnover, and complex warranty administrator requirements create friction that often lands on the buyer. That’s why we consistently recommend:

  • Independent verification via third-party inspection and VIN recall checks.
  • Stronger paper trails: written promises, line-item quotes, and service timelines.
  • Consumer education through owner communities and investigative creators like Liz Amazing, who offers step-by-step delivery and ownership guidance. Search her channel for your specific rig and dealership name.

Final Summary and Recommendation

Public feedback on C&R Trailer Sales in Kalispell, MT, shows meaningful clusters of low-star reviews that call out:

  • Sales pressure and unexpected add-ons at signing.
  • Higher-than-expected APRs and extended warranty value concerns.
  • Low trade valuations and wide spreads versus retail pricing.
  • Paperwork and title delays that create downstream challenges.
  • PDI shortcomings, including units delivered with leaks or system faults.
  • Service bottlenecks and parts delays that derail camping plans.
  • Communication gaps and disputes about warranty coverage.

These patterns are not unique to this dealership—but their recurrence in C&R Trailer Sales’ low-star public reviews raises the stakes for any buyer. You can verify these themes yourself by visiting the dealership’s Google Business Profile and sorting by Lowest rating: C&R Trailer Sales — Google Reviews.

Given the volume and consistency of complaint themes, we do not recommend moving forward with a purchase from this location unless you can secure a thorough third-party inspection, obtain strong written commitments on pricing and service timelines, and independently verify all warranty and paperwork terms. If the dealership refuses an independent inspection or cannot provide reliable documentation on critical items (title, recalls, PDI results), we recommend exploring other Montana RV dealers with stronger, verifiable service and reputation records.

Have something to add to this picture? Share your buying or service experience so future shoppers can make better decisions.

Comments

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