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Craft’s Trading Center- Marshfield, WI Exposed: PDI defects, upsells, service delays

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Craft’s Trading Center- Marshfield, WI

Location: 10566 S Washington Ave, Marshfield, WI 54449

Contact Info:

• sales@craftstradingcenter.com
• craftstradingcenter@gmail.com
• Main: (715) 406-4093
• Alt: (715) 387-1817

Official Report ID: 4854

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Overview: What Public Records Say About Craft’s Trading Center (Marshfield, WI)

AI-powered research tools have systematically collected and analyzed public information to produce this report. This investigation focuses exclusively on Craft’s Trading Center in Marshfield, Wisconsin (not any other similarly named business). Based on public listings, the business appears to operate as an independent, locally owned dealership rather than part of a national chain.

Across the RV industry, consumer complaints commonly concentrate on sales pressure, aggressive finance and warranty upsells, low trade-in valuations, quality issues on delivery, slow or incomplete post-sale service, and delayed paperwork or titles. The public feedback around Craft’s Trading Center in Marshfield reflects several of these industry-wide risks. While some buyers report satisfactory experiences, multiple low-star reviews and forum discussions highlight recurring pain points shoppers should understand before engaging with this store.

To see firsthand accounts (and to verify the themes covered below), start with Craft’s Trading Center’s Google Business Profile and sort by “Lowest Rating.” Here is the direct link: Craft’s Trading Center — Google Business Reviews (Marshfield, WI). Read through the critical 1–2 star reviews to understand the specific allegations regarding sales interactions, service delays, and paperwork.

Where to Find Unfiltered Owner Feedback Before You Buy

Have you dealt with this location? Tell other shoppers what happened.

Before You Sign: Insist on an Independent, Third-Party RV Inspection

(Serious Concern)

In the RV world, the most reliable leverage you have is before you sign, not after. A third-party inspection (PDI) performed by a qualified RV inspector—hired by you and independent of the dealer—can save you thousands and prevent weeks or months of lost camping time. If the inspector finds defects, you can require the dealer to fix them in writing before any money changes hands, or you can walk away. If you skip this step and problems show up after delivery, you may be pushed to the back of the service line. Many buyers across the industry report canceled trips because their brand-new (or “freshly serviced”) RV sits at a dealership for weeks waiting on parts or techs.

  • Book an inspector early and have them attend your delivery day for a thorough, methodical PDI.
  • Put everything in writing if defects are found: parts needed, timelines, who pays, and what happens if delays persist.
  • If any dealership refuses a third-party inspection, consider that a major red flag—walk, don’t run. There are other options.
  • Find vetted inspectors here: Search “RV Inspectors near me”.

Already purchased from this dealership? Share your story to help others.

Patterns Reported in Public Reviews and Forums

The following sections summarize recurring themes appearing in public complaints about Craft’s Trading Center in Marshfield, WI (and similar issues common across the broader RV retail sector). For the most current, browse the “Lowest Rating” reviews at the dealership’s Google listing linked above.

Advertised Prices vs. Out-the-Door Numbers

(Serious Concern)

Shoppers throughout the RV industry regularly report discrepancies between online/lot prices and the final “out-the-door” total once add-ons, fees, or warranties enter the conversation. If you’re considering Craft’s Trading Center in Marshfield, protect yourself by demanding a written line-item buyer’s order early. Confirm:

  • Vehicle price matches the advertised amount for that exact VIN or stock number.
  • Dealer fees (doc, prep, PDI, freight) are disclosed and not duplicative.
  • Third-party add-ons (warranty, GAP, theft etch, interior/exterior coatings) are optional and declined if not wanted.

Public complaints at many dealerships often mention pressure to accept extras; these tactics increase the total and can mask finance rate markups. If you see last-minute fees, pause: ask for a fresh out-the-door quote and time to sleep on it. If pushback ensues, walk.

High-Pressure Finance and Warranty Upsells

(Serious Concern)

Multiple dealerships—including smaller, independent stores—commonly sell extended service contracts, tire-and-wheel plans, and fabric/paint packages at large markups. Some buyers also report “packed” rates (artificially inflated APRs) when financing through the store. To guard against these issues at Craft’s Trading Center:

  • Secure your own pre-approval from a bank or credit union before visiting the dealership. This makes APR markups easier to spot and refuse.
  • Decline non-essential products unless you’ve compared third-party alternatives. Many plans exclude the most common failures or require you to use specific service centers with long wait times.
  • Get the warranty contract itself before you pay—read all exclusions, caps, labor rates, and the claims process. If they won’t let you review the contract in full, do not buy it.

Want to see common pitfalls buyers miss? Check Liz Amazing’s videos on RV finance and warranty traps and search her channel for tip-offs to watch for in the F&I office.

Low-Ball Trade-Ins and Appraisal Disputes

(Moderate Concern)

Owners across the state report frustration with trade valuations that come in far under book. With small, independent dealers, buyers sometimes feel captive: they need to sell their old RV to complete the transaction quickly. If considering a trade with Craft’s Trading Center:

  • Collect multiple offers (local resellers, consignment, online buyers) so you have choices.
  • Bring documented maintenance and photos to justify your number.
  • Separate the deals: negotiate the new RV price and the trade-in value independently to avoid shell games.

Pre-Delivery Inspection (PDI) Quality and “Day-1” Repairs

(Serious Concern)

Industry-wide, customers frequently discover water leaks, non-functioning appliances, electrical gremlins, and incomplete prep at delivery. Some public complaints about Craft’s Trading Center echo these systemic issues: items marked “fixed” are still broken, or new defects appear shortly after pickup.

  • Bring an independent inspector and make the dealership fix defects before you fund. Here’s that search link again: Find an RV inspector near you.
  • Test everything with water and power on delivery day—every faucet, every drain, air conditioner under load, furnace, generator, slide mechanisms, leveling jacks, awnings, seals, and roof penetrations.
  • Delay funding if necessary until written promises are fulfilled. Verbal assurances are difficult to enforce after the dealer is paid.

Service Delays, Parts Backlogs, and Communication Gaps

(Serious Concern)

In many low-star accounts industry-wide, buyers experience long waits for service—especially during peak seasons—paired with limited status updates. Independent dealers sometimes have small service teams that can be overwhelmed by warranty volume. Some public reviewers of Craft’s Trading Center report slow responses or delays for parts and repair scheduling typical of these bottlenecks.

  • Schedule service in writing and ask for realistic timelines with contingency plans if parts are delayed.
  • Escalate warranty parts ASAP by involving the manufacturer rep if the dealer isn’t progressing.
  • Document everything with dated photos and emails. If your RV is sidelined for weeks, you’ll want a paper trail.

If your RV sat in this shop for repairs, how did it go? Post the timeline and outcome so other buyers can assess risk.

Paperwork: Delayed Titles, Registration, and Fees

(Moderate Concern)

Delayed titles and plate paperwork come up frequently in negative reviews across many dealers. Complaints cite missed camping trips due to registration delays and poor status communication. If you work with Craft’s Trading Center, set expectations early:

  • Get delivery and title timelines in writing with a specific date range and a named contact.
  • Confirm lienholder info and ensure taxes/fees are properly itemized on your buyer’s order.
  • If deadlines slip, elevate to management and document calls and emails. If a pattern emerges, consider filing a complaint with state regulators (see Legal section below).

Condition of Used RVs: Disclosures and “As-Is” Caveats

(Serious Concern)

Used RVs are high-risk when dealers rush prep or under-disclose known issues. Typical red flags include soft floors, hidden water damage, delamination, brake or bearing neglect, and DIY electrical modifications. Public reviews suggest that some buyers at independent stores discovered significant issues post-sale that were not caught or disclosed pre-delivery. At Craft’s Trading Center, require:

  • A moisture intrusion report with photos and meter readings, plus roof and underbelly inspection notes.
  • Brake/bearing service documentation including dates, parts, and who performed the work.
  • Proof all recalls are addressed (see the Recalls section for how to verify by VIN).

Customer Service and Post-Sale Follow-Through

(Moderate Concern)

Lower-star reviews around many dealerships call out poor follow-through after the sale—unreturned calls, slow parts orders, or confusion over who owns a problem (dealer vs. manufacturer vs. warranty company). If you encounter pushback at Craft’s Trading Center, escalate in writing to management and request a single point of contact responsible for your case.

Citations and Self-Serve Research Links

Use the following links (formatted to return dealership-specific results) to verify current consumer reports, complaints, and patterns for Craft’s Trading Center in Marshfield, WI:

And again, start with the principal public source: Craft’s Trading Center — Google Reviews (Marshfield, WI). Sort by “Lowest Rating.”

Product and Safety Impact Analysis

(Serious Concern)

When a dealership delivers an RV with unresolved defects—or fails to diagnose issues swiftly—real safety risks follow. Examples seen across owner reports and consumer forums include:

  • Water intrusion and electrical faults that can short circuits or create fire hazards if moisture reaches junctions or converters.
  • Brake, bearing, or tire neglect leading to dangerous blowouts or loss of control under load.
  • Propane system leaks or misadjusted burners creating carbon monoxide risk or fire.
  • Slide/leveling malfunctions that can crush components, pinch wiring, or fail structurally while occupied.

Every buyer should run a VIN check for open recalls and TSBs. The NHTSA recalls database allows you to search by VIN for your exact unit. Do not rely exclusively on verbal assurances that “all recalls are handled”—get documentation.

If you’ve experienced a safety-critical failure after purchasing from Craft’s Trading Center, please describe the issue and resolution so others can accurately gauge risk.

Legal and Regulatory Warnings

(Serious Concern)

Consumers have legal protections when dealerships misrepresent vehicles, fail to honor written commitments, or mishandle warranties and paperwork. Key frameworks include:

  • FTC Act and FTC “Holder Rule”: Prohibits deceptive practices; the Holder Rule preserves consumer defenses against lenders if the dealer engages in misconduct. See the FTC’s resources: Federal Trade Commission.
  • Magnuson-Moss Warranty Act: Governs warranties on consumer products, including RV components. It requires clear written terms and limits unfair tie-in provisions. Read more at FTC Warranty Guidance.
  • Wisconsin consumer protection laws enforced by the Department of Agriculture, Trade and Consumer Protection (DATCP) and the Wisconsin Attorney General. If you face persistent title delays, undisclosed fees, or misrepresentation, file a complaint:
  • NHTSA for reporting RV safety defects: Report a Safety Problem.

If you have a written promise (e.g., “We will fix X by date Y”) that wasn’t upheld, keep all emails, texts, and documents. You may have claims under state law if monetary loss or safety risk resulted from reliance on those promises. Consider a consultation with a consumer protection attorney if you suffered consequential damages due to delays or misrepresentation.

Finance and Add-On Protections: How to Avoid Overpaying

(Moderate Concern)

Buyers frequently report unwanted add-ons slipping into contracts at RV dealerships. Keep control:

  • Bring a preapproved loan from a credit union to benchmark your APR. If the dealer beats it, great—if not, you have a fallback.
  • Decline everything at first. You can always add a service contract later once you’ve had time to vet third-party options.
  • Scrutinize the buyer’s order. Look for “etch,” “appearance package,” “road hazard,” and other vague line items. Ask for removal unless you asked for them.
  • Never sign partial paperwork or blank fields. Request copies of every signed page immediately.

Want to see how common these tactics are? Watch Liz Amazing’s buying-mistake breakdowns and share notable examples you’ve seen from this store.

Service Department Reality Check

(Moderate Concern)

Small, independent service centers can perform solid work—but they often struggle with seasonal demand and parts pipelines. Public complaints about Craft’s Trading Center mirror these industry issues: extended wait times, rapid triage with incomplete fixes, and communication lapses that leave owners in limbo. Protect yourself by:

  • Booking early and getting ETAs in writing.
  • Requesting photos/videos of diagnostic findings and completed repairs.
  • Inspecting repairs on pickup day—don’t rush. Test every function relevant to the work order before leaving the lot.

Did your service timeline match the estimate? Report actual vs. promised time to inform future buyers.

Balanced Notes: Any Positives?

(Contextual Consideration)

Some higher-star reviews for this location note friendly staff interactions and satisfactory experiences on simpler fixes or straightforward sales. When problems are escalated clearly and agreements are documented, certain issues appear to be resolved. That said, risk tolerance varies, and the negative themes outlined above are material enough that buyers should proceed with heightened caution.

Your Buyer’s Checklist for Craft’s Trading Center (Marshfield, WI)

(Serious Concern)
  • Independent inspection required before you fund. If the dealership resists, walk. Find an inspector: RV Inspectors near me.
  • VIN-level recall check at NHTSA.gov/recalls. Get proof that open recalls are completed or scheduled.
  • Demand a written out-the-door quote with every line item. Remove unwanted add-ons.
  • Bring financing so you can compare and refuse padded APRs.
  • Photograph the unit (roof, underbelly, frame, slides) before signing. Save time-stamped images.
  • Test all systems live on delivery day: water, heat, A/C, propane, electrical, slides, leveling, brakes, lights.
  • Write in consequences for missed repair or paperwork deadlines to avoid indefinite delays.

How Reported Issues Translate Into Real-World Costs

(Serious Concern)
  • Lost camping seasons while your RV waits on parts or a tech bay.
  • Out-of-pocket repair bills for items a better PDI would have caught before delivery.
  • Higher total cost of ownership from overpriced add-ons or financing markups.
  • Safety exposure from water intrusion, brakes/bearings, propane leaks, or electrical faults—issues that get exponentially more expensive the longer they go undiagnosed.

If you’ve faced any of these after buying here, document your experience for the next buyer.

Final Assessment

Public complaints and broader industry data point to substantial risks that can accompany RV purchases at smaller, independent dealerships, including Craft’s Trading Center in Marshfield, WI. The most serious themes revolve around pre-delivery quality, post-sale service delays, finance/warranty upsells, and paperwork timelines. None of these risks are unique to this store; however, the local volume and tenor of low-star feedback suggest that buyers should approach with caution, keep every promise in writing, and never skip a third-party PDI.

For verification and the most current details, review the dealership’s Google listing (sort by “Lowest Rating”): Craft’s Trading Center — Google Business Profile (Marshfield, WI); and consult the research links provided in this report. Consider also searching Liz Amazing’s channel and joining model-specific owner groups before you commit.

Recommendation: Given the consistency of consumer risk factors—particularly around inspection quality, upsells, and service bandwidth—we do not recommend purchasing from Craft’s Trading Center in Marshfield without an independent inspection, a written out-the-door price, and verified timelines. If these safeguards are resisted or undermined, we advise exploring other Wisconsin RV dealerships with stronger, recent customer feedback.

Already bought or serviced here? Your voice helps other buyers. Add your experience to the discussion.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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