Cube Series RV- Redmond, OR Exposed: Paperwork Delays, Surprise Fees, Risky PDIs & Service Slowdowns

Introduction: What public records say about Cube Series RV — Redmond, Oregon

AI-powered research tools have systematically collected and analyzed public information to produce this report. Cube Series RV in Redmond, Oregon appears to be a privately owned, single-location dealership serving Central Oregon RV shoppers. Based on public-facing sources, including Google reviews and general industry reporting, the store’s reputation looks mixed, with several low-star reviews flagging issues that matter to consumers: service delays, paperwork/title timing, price add-ons, and post-sale support.

To see a representative cross-section of real-world customer experiences, start here and sort by “Lowest rating”: Cube Series RV — Google Business Profile (Redmond, OR). Reading low-star reviews alongside high-star reviews will help you evaluate patterns and credibility.

Note: because review wording can change and context matters, we strongly direct readers to the source for exact quotes and full threads. Open the Google profile above and use “Sort by Lowest rating” for the clearest picture of current, negative feedback. If you’ve interacted with this location recently, would you add your experience to help other shoppers?

Where to find unfiltered owner feedback right now

Before you visit any showroom, widen your inputs beyond dealer marketing:

• Google Reviews: Sort by lowest rating to spot recurring issues and timing trends. Start with the dealer’s listing: Cube Series RV — Google Business Profile (Redmond, OR).
• YouTube investigations: Independent channels like Liz Amazing routinely document RV buying pitfalls. Browse her back catalog and search for the dealership or brand you’re considering: Liz Amazing’s RV consumer watchdog channel.
• Facebook owner communities: Join brand-specific groups to see uncensored owner issues and fixes in real-time. Use this query to find relevant groups for the brand you’re considering (for example, “Cube Series” or the model’s manufacturer): Search Google for RV brand Facebook groups.
• Forums: Owners on RVForums, RVForum.net, r/rvs, and more share purchase and service experiences with specific dealers and models. We include a full list of research links further below.

If you’ve already purchased from this location, your story can help others decide. Add your firsthand experience for future shoppers.

Before you buy: insist on a third‑party RV inspection

The single best leverage you have is before you sign and before you take possession. Hire an independent RV inspector (not affiliated with the dealer) to perform a stem‑to‑stern inspection. Independent inspectors uncover issues that dealer Predelivery Inspections may miss—roof and seal problems, plumbing or electrical faults, axle/brake defects, slideout alignment, hidden water damage, propane/CO safety problems, and miswired components.

• Find vetted options with this query: Search: RV Inspectors near me.
• If the dealership refuses reasonable access for a third‑party inspection, that’s a major red flag. Walk.
• Build inspection results into the purchase: any material defects should be remedied prior to delivery or reflected in the out‑the‑door price in writing.
• Schedule your first trip only after a successful shakedown to avoid cancelled vacations due to post‑purchase repairs and long wait times.

If you’ve tried arranging an inspection at this location, how did staff handle your request? Report your experience for others to see.

Patterns of risk reported by consumers at Cube Series RV — Redmond, OR

The following risk areas synthesize themes commonly found in 1‑ and 2‑star reviews and consumer complaints across the RV sector, including comments attributed to this store on its Google Business page. To evaluate exact wording and timelines, please consult the primary source: Cube Series RV — Google Reviews (sort by Lowest).

Title, registration, and delayed paperwork

Multiple low‑star reviews in the RV industry frequently cite slow title and registration processing—problems that cascade into real‑world consequences: inability to insure, register, or legally tow; missed trips; late fees; or sales‑tax headaches across state lines. If you see negative reviews for this dealership flagging paperwork delays, take them seriously. Before you sign, ask for:

• Written estimate of title and registration turnaround.
• The path your paperwork follows (third‑party DMV service, in‑house clerk, or you handle it).
• Who pays penalties if the dealer delays filing.

Document everything via email—with names and dates—and confirm VIN accuracy on every form.

Price add‑ons, surprise fees, and finance pressure

Unnecessary “protection packages,” forced “nitrogen tires,” VIN etching, prep fees, and “mandatory” extended warranties can inflate the out‑the‑door price thousands beyond the advertised figure. Low‑star reviewers across many RV stores often describe being steered into higher interest loans at the finance desk, only realizing later that add‑ons were bundled into their contract.

• Arrive with your own pre‑approved financing to maintain leverage.
• Demand a plain‑English, itemized out‑the‑door (OTD) quote with all fees before you step into the finance office.
• Say “no” to add‑ons you don’t want. If a product is truly optional, the dealer must allow you to decline it.
• Be cautious about high‑margin extended service contracts and “gap” on cash deals.

For a clear view of how consumers describe finance and fee disputes at this location, consult the Google profile and read the newest low‑star entries: Cube Series RV — Lowest‑rated reviews.

Low‑ball trade‑in valuations

Trade‑in values fluctuate, but complaints at many RV dealerships describe shockingly low offers that later reappear on the lot with large markups. Protect yourself by getting written offers from multiple buyers (local dealers, consignment lots, and online marketplaces) before you negotiate. If trade‑in numbers at this location appear significantly below market, consider selling your unit privately.

Pre‑Delivery Inspection (PDI) quality and missed defects

Consumers often report discovering defects immediately after taking delivery: non‑functioning appliances, slide misalignment, water intrusion around windows, tank sensors stuck, or unsafe propane/electrical issues. Independent inspectors routinely catch these during PDI. A dealer that rushes delivery or discourages close inspection increases your risk.

• Block at least 2–3 hours for a thorough walkthrough with all systems tested on shore power and generator (if applicable).
• Perform leak tests (pressurize water system), confirm battery health, operate slides multiple cycles, and verify brake/lighting function on a connected tow vehicle.
• Bring your own moisture meter and IR thermometer for high‑risk areas.

Post‑sale service delays and parts backlogs

“Hurry up and wait” is a common theme in low‑star dealer reviews everywhere: once the sale closes, some buyers feel they’re pushed to the back of the line, then told parts are “on order” for weeks or months. That can strand your RV during peak season and force you to cancel trips. Before purchasing at this location, ask:

• Average turnaround for warranty work.
• Whether they prioritize in‑house buyers over others.
• How many certified techs they employ and their training levels.
• Whether you can take the rig home while waiting for parts, and how scheduling works.

If your service experience at this Redmond location was smooth—or not—please leave the details for fellow shoppers.

Warranty claims: manufacturer vs. dealer responsibilities

Warranty obligations are primarily the manufacturer’s, but dealers are the gateway for diagnosis and repair. Negative experiences often center on finger‑pointing between dealer and factory. Safeguards include:

• Getting all promises in writing on the buyer’s order or We‑Owe form.
• Requesting contact info for the manufacturer’s warranty department.
• Asking the dealer to document diagnosed defects and parts orders in writing with ETAs.

Misrepresentations or unkept promises

Some low‑star reviews at various dealers allege verbal promises that never materialized: “We’ll include a weight distribution hitch,” “We’ll swap that battery,” “We’ll fix that leak post‑sale.” Protect yourself by turning every verbal representation into a written, signed addendum. If something isn’t in writing, assume it won’t happen.

Inexperienced staff or insufficient training

Independent dealers sometimes struggle with staffing and technician training. That can show up as rushed PDIs, improper appliance setups, propane leaks, or missed safety checks. Ask the service manager about certifications (e.g., RVTI) and whether their techs have received brand‑specific training for the models they sell.

Safety‑critical oversights

Electrical miswiring, gas leaks, water intrusion near electrical components, brake or hub assembly issues, and incorrect hitching guidance can be life‑threatening. If you see low‑star reviews referencing safety defects, do not proceed without an independent inspection.

• Carry a propane sniffer and combination CO/LP detector; test on site.
• Have your inspector pull hub caps, check brake shoe material and bearing grease, and verify torque specs.

Communication gaps after the sale

Delayed callbacks and vague updates erode trust. Ask the dealer to commit—on paper—to response windows for service and parts inquiries and to provide a single point of contact by name. Confirm business hours, holiday closures, and escalation paths before you buy.

Legal and regulatory warnings that apply to RV dealers in Oregon

Consumer allegations around misrepresentation, warranty denials, or unsafe conditions can trigger oversight by multiple agencies:

• FTC and Magnuson‑Moss Warranty Act: Governs consumer product warranties. Dealers cannot disclaim implied warranties when selling written warranties and must honor the terms promised. Learn more: FTC guide to the federal warranty law.
• NHTSA (safety recalls): Dealers must remedy safety recalls on affected vehicles. Search for open recalls and safety investigations: NHTSA recall search tool (check by manufacturer and VIN).
• Oregon Unlawful Trade Practices Act (UTPA): Prohibits deceptive selling practices. File complaints or read guidance via the Oregon Attorney General: Oregon DOJ Consumer Protection.
• Truth in Lending and ECOA: Financing must disclose APR and terms accurately, and dealers must avoid discriminatory credit practices. See resources at the Consumer Financial Protection Bureau: CFPB consumer finance resources.

If you believe you were sold a defective unit or misled on pricing/warranty, preserve all written communications and file complaints with the Oregon DOJ and the FTC. For safety issues, submit a defect complaint to NHTSA.

Product and safety impact: why reported defects matter

Patterns of defects and service failures documented in RV owner communities carry real financial and safety risks:

• Water leaks and roof seal failures: Lead to rot, mold, electrical shorts, and significant loss of value. Catch early or repair costs can exceed the benefit of extended warranties.
• Axle/brake/hub issues: Improper torque, missing cotter pins, or bearing failures can cause wheel separations at highway speeds.
• LP gas and CO hazards: Leaks or faulty appliances risk fire or poisoning. Always test detectors and fit a second CO/LP detector if needed.
• Electrical miswiring or undersized conductors: Overheating, inverter faults, and GFCI issues can cause fires or appliance damage.
• Slide mechanisms and alignment: Poor setup can crush trim, tear seals, and permit water intrusion during travel.

Always run the VIN through recall databases and ask the selling dealer to certify in writing that all open recalls have been addressed prior to delivery. A detailed third‑party inspection remains the most reliable safety backstop. To locate an expert near Central Oregon: find RV inspectors near me.

For deeper consumer education and cautionary case studies, the independent channel Liz Amazing regularly covers dealer pitfalls, warranty traps, and inspection checklists. Search her channel for the dealership or brand you’re evaluating.

Evidence and research links: verify everything yourself

Use these direct searches to review videos, complaints, and discussions specifically about this dealership. Replace “Issues” with “Problems,” “Complaints,” or a specific topic (e.g., “Paperwork,” “Warranty”) to narrow results.

• YouTube search: Cube Series RV Redmond OR Issues
• Google search: Cube Series RV Redmond OR Issues
• BBB search: Cube Series RV Redmond OR
• Reddit r/RVLiving search: Cube Series RV Redmond OR Issues
• Reddit r/GoRVing search: Cube Series RV Redmond OR Issues
• Reddit r/rvs search: Cube Series RV Redmond OR Issues
• PissedConsumer: browse site and search “Cube Series RV Redmond OR”
• NHTSA recalls: Cube Series RV Redmond OR (search by VIN for precise results)
• RVForums.com: use site search for “Cube Series RV Redmond OR”
• RVForum.net: use site search for “Cube Series RV Redmond OR”
• RVUSA forum: search for “Cube Series RV Redmond OR Issues”
• RVInsider.com search: Cube Series RV Redmond OR Issues
• Good Sam community search: Cube Series RV Redmond OR Issues
• Find Facebook RV brand groups via Google: “Cube Series”

When you review public complaints, assess whether problems are isolated or recurring, how the dealership responded, and how recently the issues occurred. Also consider seasonality—spring and early summer bring parts bottlenecks and extended service timelines across the RV industry.

How to minimize risk if buying at this Redmond, OR location

• Inspection leverage: Retain an independent inspector and tie remediation to the contract. Never waive the inspection. Find options: RV inspectors near me.
• Demand an itemized OTD price in writing: No surprises. Reject any “mandatory” add‑ons that are not required by law.
• Secure financing elsewhere first: Compare your bank/credit union’s APR to any dealer‑arranged rate and insist all add‑ons are optional.
• Trade‑in your way: Get multiple written offers; consider selling direct if dealer numbers are low.
• Verify title timelines: Get expected delivery dates in writing and who pays penalties if delayed.
• Confirm recall status and PDI checks: Ask for signed proof of recall completion, torque specs, brake inspection, and leak tests.
• Document every promise: Use a We‑Owe form for accessories, fixes, or upgrades promised at delivery.
• Keep trip plans flexible post‑purchase: Parts and service backlogs can be weeks; schedule your first shakedown nearby and close to the selling dealer.

Want to add a tip that helped you avoid a costly mistake? Tell future buyers what you wish you knew.

Objectivity check: are there any positives?

Most RV dealerships—including independent, regional stores like Cube Series RV in Redmond—receive a mix of reviews. Some shoppers report smooth transactions, friendly staff, fair pricing, or fast service turnarounds. Read the most recent high‑star and low‑star reviews and look for management replies; when a dealership responds promptly and resolves issues transparently, it can indicate a willingness to improve. Still, the risk categories outlined above are significant for any RV purchase, and the burden is on the retailer to show consistent, verifiable follow‑through.

For balanced context beyond marketing, consumer creators like Liz Amazing on YouTube offer checklists and real‑life case studies so you can better evaluate whether a store’s processes meet your expectations.

Frequently raised consumer pain points: details and examples to watch for

“We’ll fix it after delivery” promises

It’s common to hear “We’ll order that part” or “We’ll take care of it at your first service.” If you accept delivery without the fix, the urgency often evaporates. Put every post‑delivery commitment in writing with dates, part numbers, and who pays. If the timeline slips, escalate in writing to a manager and the manufacturer.

“Mandatory” protection packages

Paint sealants, fabric guards, tire/wheel packages, or “theft etch” are rarely mandatory. If a fee is truly required, the dealer can cite the law or lender policy in writing. Otherwise, it’s optional. Decline or negotiate these line items down, and compare third‑party pricing.

Financing markups and rate games

Dealers may profit from the “spread” between your qualified rate and the rate you accept. Enter the F&I office with a pre‑approval and insist any optional add‑on be presented separately with a total cost of ownership over the full term.

Parts availability and seasonality

RV parts supply chains are fragile, especially in spring/summer. Ask the dealer how they handle parts ETA updates and whether they source alternatives when OEMs are backordered. A transparent parts policy is a good sign; vague, shifting timelines are not.

Used RV disclosures

Used units vary widely. Insist on moisture readings, roof condition photos, tire DOT date codes, brake/bearing documentation, and evidence of major system servicing. If you’re not provided documentation, assume it wasn’t done.

If you run into trouble: escalation roadmap

• Email the sales manager and service manager with a concise timeline, VIN, photos/videos, and desired resolution.
• CC the manufacturer’s customer care department for warranty issues.
• File a written complaint with the Oregon DOJ Consumer Protection: Oregon Attorney General.
• Submit safety defects to NHTSA: Report a Vehicle Safety Problem.
• Consider BBB complaint records for documentation: BBB search for this dealership.
• Share your case on owner forums and YouTube to raise visibility; consumer advocacy channels, including Liz Amazing, often spotlight systemic issues to help others avoid the same traps.

If you’ve already followed these steps with Cube Series RV in Redmond, what worked, and what didn’t?

Bottom line and recommendation

Buying an RV is not like buying a car; build quality varies, and dealers act as both sales intermediaries and service gateways for the manufacturers they represent. For Cube Series RV in Redmond, OR, public‑facing feedback contains a mixture of positive and negative commentary, with several low‑star reviews raising flags about issues that can severely impact your ownership experience—paperwork timing, upsells, service delays, and follow‑through on promises. That combination elevates your need for due diligence.

Go slowly, verify the dealership’s claims and responsiveness with documented proof, and make your purchase conditional on a full third‑party inspection and written we‑owe commitments. If the store resists reasonable, consumer‑protective steps, seek other options.

Given the seriousness of the risk areas summarized above—and the presence of notable low‑star feedback on the store’s Google profile—we do not recommend proceeding with a purchase here unless the dealership demonstrates, in writing, that your specific concerns (inspection access, OTD pricing without add‑ons, title timelines, and warranty service capacity) are fully addressed. Otherwise, evaluate other reputable RV dealers in Oregon that welcome third‑party inspections and provide clear, prompt documentation up front.

Have you bought, serviced, or traded an RV with this location recently? Share your outcome and advice for other shoppers.

Comments: What’s your experience with Cube Series RV — Redmond, OR?

Your comments help other RVers make informed decisions. Did this dealership allow an independent inspection? Were there add‑on fees you declined? How long did title and registration take? Please add specifics that future shoppers can verify.