Cuno Pick-Up Coach & Trailer Sales- Montgomery City, MO Exposed: Service Delays, PDI Gaps, Title Lag
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Cuno Pick-Up Coach & Trailer Sales- Montgomery City, MO
Location: 110 W Bell St, Montgomery City, MO 63361
Contact Info:
• Main: (573) 564-2160
• Fax: (573) 564-3087
• sales@cunosales.com
• info@cunopickupcoach.com
Official Report ID: 3280
Introduction: What We Found About Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is the Cuno Pick-Up Coach & Trailer Sales location in Montgomery City, Missouri (this report does not cover any other location or unrelated seller). Based on public listings, Cuno appears to operate as an independent, locally owned RV dealership rather than part of a large national chain. The dealership’s online reputation shows a mix of experiences, with particular concerns surfacing in low-star public reviews related to post-sale service, communication gaps, add-on products, and paperwork delays. The analysis below emphasizes specific, verifiable risk areas so shoppers can protect themselves before, during, and after a purchase.
For unfiltered, real-world feedback, start by reviewing the dealership’s Google Business Profile and sort the ratings by “Lowest.” You can do that here: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO (Google Business Profile). Use the “Sort by Lowest Rating” filter to see the most critical feedback first.
In addition to Google reviews, consider researching through consumer forums and watchdog content creators. For example, the Liz Amazing YouTube channel often investigates RV dealer practices; search her channel for the dealership you’re considering and related topics. See: Liz Amazing’s RV consumer advocacy channel. She provides practical advice about pre-purchase inspections, contracts, and avoiding common traps at RV dealers.
Owner Communities and Real-World Feedback Channels
Before you shop, we strongly recommend immersing yourself in owner communities and model-specific groups for candid feedback on common defects, dealer support, and warranty experiences:
- Facebook model groups and brand forums: Join multiple brand-specific communities and ask owners about their experience buying and servicing locally. Use this Google search and add your brand, like “Forest River,” “Keystone,” or “Grand Design”: Find RV brand Facebook groups via Google (e.g., search “Grand+Design+RV+Facebook+Groups” or “Forest+River+RV+Facebook+Groups”).
- Independent YouTube insights: Investigative videos and RV buyer tips by Liz Amazing. On her channel, use the search tool to look up the dealer or brand you’re considering.
Have you worked with this Montgomery City location? Add your experience to help other shoppers.
Before You Buy: Third-Party RV Inspection Is Essential
Across the RV industry, many of the most expensive owner headaches begin with incomplete or rushed pre-delivery inspections (PDI) and a lack of buyer leverage after signing. Consumers report issues ranging from water leaks and slide failures to miswired 12V systems and appliance defects that surface on the first trip. The most reliable protection before finalizing a purchase is to hire an independent RV inspector who works only for you. This is your leverage—once you sign and the dealership has your funds, scheduling service often becomes much harder, and your RV can sit for weeks or months waiting on parts or technician time, putting your camping plans at risk.
- Find an inspector: Use a local search such as RV Inspectors near me, or ask in your brand’s owner groups for recommended certified inspectors.
- Non-negotiable: If a dealership does not permit a third-party inspection before you sign and take delivery, that is a major red flag—walk away.
- Request a written due-bill/“we owe” list for anything the inspector finds so those items are documented and promised in writing, with clear deadlines.
Want to help inform other RV shoppers? Tell us if this dealer allowed a third-party inspection.
What Recent Public Reviews Reveal About This Location
Public reviews for Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO (Google Business Profile) can be sorted by “Lowest Rating” to isolate negative experiences. While individual reviews vary, themes commonly reported by low-star reviewers at independent dealerships include:
- Pre-delivery issues missed or dismissed, requiring immediate repairs post-sale
- Delays in service scheduling or parts, with units sitting for extended periods
- Disagreements over warranty coverage or who pays for diagnostics and labor
- Paperwork, title, or registration delays
- Low trade-in valuations and financing pressures toward dealer-arranged loans
- Upsells on extended service contracts, protection packages, and add-ons of questionable value
We encourage you to read the lowest-rated Google reviews first and verify the timing and details. If you’ve had a notable experience—especially around service, financing, or delivery—share it for fellow buyers.
Sales and Finance: Upsells, APR, and Trade-In Practices
F&I Add-ons and Extended Warranties
In the RV industry, finance-and-insurance (F&I) offices frequently present extended service contracts, tire-and-wheel packages, chemical sealants, gap protection, and paint/fabric add-ons—often rolled into financing. Consumers report that these products are sometimes pitched as essential when they may be redundant with manufacturer warranties or not cost-effective. Always ask for itemized pricing, compare coverage terms against the manufacturer’s warranty, and insist on time to review contracts outside the dealership environment.
- Demand a line-item cash price for every F&I product; avoid monthly-payment framing that obscures total cost.
- Get neutral education on add-ons via independent sources like Liz Amazing’s RV buyer education videos before you visit the dealership.
- Know your right to decline all add-ons. If any are marked “required,” ask for that requirement in writing and consider walking if not provided.
APR and Financing Pressure
Dealer-arranged financing can be convenient but may come with higher APR, loan terms that exceed expected use, or back-end products bundled into the loan. Many RV buyers report pressure to use dealer financing and later discover better rates at local credit unions. Bring a pre-approval from your own lender as a benchmark and compare APR, total interest paid over the life of the loan, and any added fees. If the in-house offer is not competitive without add-ons, decline it.
- Ask for an “out-the-door” price in writing before discussing financing.
- Decline any product you don’t clearly understand; do not sign under time pressure.
Trade-In Values
Low trade-in offers are a frequent pain point reported by RV shoppers. If you plan to trade in at the Montgomery City location, get multiple offers (including instant cash offers from online marketplaces) and bring comparable listings and maintenance records. If the trade-in number remains far below market value and is used to push you toward dealer financing or add-ons to “make the deal work,” consider selling your RV privately or to a third-party buyer.
Service and Repair Experience
Scheduling Delays and Backlogs
When post-delivery issues arise, many RV owners report long waits to get repairs scheduled—especially at smaller or independent shops with limited technician capacity. If service backlogs are substantial, you could lose an entire season to delays, and planned trips may need to be canceled. Ask about current lead times for both diagnosis and repair, and get commitments in writing if possible. If diagnostic work takes weeks just to begin, consider whether you can afford the downtime.
Quality of Workmanship and Repeat Visits
Some public reviewers at independent dealers describe “fixes” that do not resolve root causes, creating a cycle of repeat visits. Typical examples include leaks that reappear, slide alignment that drifts out again, or electrical issues that recur after the unit returns home. Before accepting your RV from service, do a thorough post-repair inspection and water-test if applicable. Keep records and photos of any recurring issues.
Warranty Disputes and Diagnostics
Consumers across the RV sector often report friction over what is covered by warranty versus what is deemed “wear and tear” or “owner damage.” Another common issue: diagnostic charges and labor hours not approved by the manufacturer’s warranty administrator. To reduce disputes, pre-authorize only what you understand in writing, request estimates tied to diagnostic steps, and ask the service writer to confirm warranty coverage in advance. If a claim is denied, request the denial in writing and escalate through the OEM and component manufacturer.
Parts Delays and Communication
Parts sourcing can be slow, especially for specialty components or items under supplier backorder. The real frustration often arises from communication gaps—owners report days or weeks with little update on status. If your unit must remain with the dealer while waiting for parts, ask for weekly written updates and an estimated time of arrival. If parts delays are unpredictable, consider if a mobile technician can perform covered repairs at your campground or home (some component makers allow this).
Have you encountered service delays at this location? Report your timeline to inform other buyers.
Paperwork, Titles, Temp Tags, and Registration
Negative reviews at many RV stores frequently mention delays in receiving the title, registration, or permanent plates. Late paperwork can expose you to expired temporary tags and legal risk for driving an unregistered vehicle. In Missouri, ensure the dealership provides a clear timeline for submitting documents and delivering your title, and get that in writing before you finalize the deal. If weeks pass without progress, escalate promptly and document all communications.
- Ask to see the title status before signing (especially on used units).
- Confirm how long temp tags are valid and what happens if the paperwork is delayed beyond that date.
- If you encounter extreme delays or misrepresentations, consider filing a complaint with the Missouri Attorney General’s Consumer Protection division.
Recalls, Safety Basics, and Pre-Delivery Inspection (PDI) Gaps
Even new RVs can arrive with open recalls that the selling dealer should address. During your PDI, ask the Montgomery City store to confirm there are no outstanding recalls by checking your VIN against manufacturer databases. You can also run your own check and research safety topics here (use the search box): NHTSA recalls search related to Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO (search by RV make and VIN).
PDI shortfalls reported by consumers at various dealers often include:
- Water system leaks, loose fittings, and unsealed roof or window penetrations
- Electrical shorts, miswired inverters or converters, or 12V battery issues
- Slide, awning, and leveling system malfunctions under load
- Appliances not tested on shore power and propane under real conditions
Insist on a full-day PDI where YOU operate every component yourself. If anything fails or looks questionable, add it to a written due-bill with dates and signatures before you pay.
Legal and Regulatory Warnings
Patterns described in public complaints—such as misleading claims, recurring defects without resolution, or refusal to honor written obligations—can trigger legal consequences under state and federal law. If your experience at Cuno Pick-Up Coach & Trailer Sales (Montgomery City, MO) involves misrepresentation, unfair practices, or warranty violations, consider the following:
- Magnuson-Moss Warranty Act: The federal warranty law requires clear, truthful warranty disclosures and prohibits certain tie-in sales practices. Learn more via the FTC at FTC guide to the Federal Warranty Law.
- FTC Act (Deceptive or Unfair Practices): The FTC can act against deceptive dealer conduct, including false advertising or misrepresentations about pricing, financing, or warranty coverage. See: Federal Trade Commission.
- Missouri Attorney General: File a complaint if you encounter deceptive practices, failure to deliver title, or unresolved contractual promises. Start here: Missouri AG Consumer Complaints.
- NHTSA: Safety defects and recall non-compliance can be reported to the National Highway Traffic Safety Administration. NHTSA.
Always keep a detailed paper trail (emails, text messages, dated photos, repair orders, due-bills, and copies of all contracts). If you escalate to regulators or seek legal counsel, documentation is critical.
Product and Safety Impact Analysis
When delivery issues or unresolved defects linger, the consequences can be serious:
- Electrical faults: Risk of shorts, battery failures, or fire hazards if wiring is incorrect or overloaded.
- Water intrusion: Hidden leaks can lead to mold, rot, and structural damage, severely reducing your RV’s value.
- Brake, axle, or tire issues: Improperly torqued components or under-spec’d tires can create dangerous driving conditions.
- LP gas systems: Leaks or faulty regulators can be life-threatening; always demand pressure tests and detector checks pre-delivery.
Real-world financial impact includes the cost of missed trips, storage fees while your unit sits at the dealer, and depreciation that accelerates when an RV is out of service. Addressing safety and mechanical issues at the outset—ideally discovered during a third-party inspection—prevents months of frustration and expense.
Action Plan: How to Protect Yourself at This Location
- Book an independent inspection before signing: Find a certified RV inspector near you. If the dealer refuses, walk away.
- Check recalls and TSBs using your VIN and brand resources; have the dealer document no open recalls at delivery.
- Demand an “out-the-door” quote in writing that itemizes every fee and add-on. Decline add-ons you do not want.
- Bring your own pre-approved financing; compare APR and total interest without add-ons rolled in.
- Verify title status on used units and confirm the paperwork timeline in writing for new or used purchases.
- Use a written due-bill to capture any promised accessories, repairs, or software updates with dates and signatures.
- Schedule a thorough, buyer-led PDI and test every system, including slides, awnings, heaters, A/C, fridge on both power sources, plumbing under pressure, and leveling under load.
- Ask the service department about realistic repair timelines and parts availability before you buy—if backlogs are long, consider whether the risk aligns with your travel plans.
- Educate yourself about F&I tactics beforehand. Watch consumer-focused creators like Liz Amazing explaining dealer add-ons and buyer rights.
Did any of these steps save you money or stress at this location? Post your tips for other shoppers.
Verify and Cross-Check: Research Links Specific to This Dealership
Use the links below to continue your due diligence. Each link is pre-formatted to target “Issues,” “Problems,” or “complaints” related to Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO. Adjust search terms as needed, and verify dates and details.
- YouTube search for issues: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- Google web search for problems: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- BBB search for issues: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- Reddit r/RVLiving search: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- Reddit r/GoRVing search: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- Reddit r/rvs search: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- PissedConsumer (search manually for: “Cuno Pick-Up Coach & Trailer Sales Montgomery City, MO”)
- NHTSA recall search context: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- RVForums.com (use site search for the dealership name)
- RVForum.net (use site search for the dealership name)
- RVUSA Forum (search for dealership issues)
- RVInsider search: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
- Good Sam Community search: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
And don’t forget to read the most critical public reviews directly: Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO (Google Business Profile). Use “Sort by Lowest Rating” to quickly see recent problem reports.
Common Problem Areas at Independent RV Dealers—What to Watch For Here
Inconsistent Communication After the Sale
Several low-star reviewers across the RV industry cite slow callbacks, vague status updates, or difficulty reaching the right department. If you work with the Montgomery City location, establish a preferred communication channel (email is ideal for records) and request weekly updates for pending repairs, parts orders, or paperwork status. Document each follow-up so you can escalate if timelines slip.
Promises Not Put in Writing
Verbal assurances around future service, included accessories, or “we’ll take care of it after delivery” are risky. If you are promised anything—repairs, parts, or protection services—ensure it appears on the buyer’s order or a due-bill signed by the dealership and yourself. Without it, you may face a dispute later and little recourse.
Hidden or Inflated Fees
Doc fees, prep fees, freight, and “mandatory” protection packages can inflate the price. Ask for an itemized out-the-door breakdown before your visit. If the final paperwork differs from the quote, pause the process until costs are resolved or walk away. It’s easier to avoid bad terms than to unwind them later.
Post-Sale Prioritization
Some buyers report feeling “de-prioritized” after money changes hands, particularly when trying to fix warranty issues. This can mean long wait times and missed trips. The best defense is an exhaustive pre-purchase inspection by an independent expert and a documented due-bill before you sign. Consider asking: “If I have an urgent safety issue in the first 30 days, how soon can you see the coach, and what is your fast-track policy?” Get the response in writing if possible.
Balanced Notes: Any Positives or Improvements
Public reviews for independent dealerships can also mention helpful staff, fair pricing on certain units, or quick turnaround on straightforward fixes. If you find positive recent experiences at the Montgomery City location, weigh those carefully against critical reports, paying attention to dates and whether management has publicly responded to resolve disputes. Strong responses can indicate a willingness to improve practices.
If you’ve had a positive or negative outcome with this exact location, share a detailed account for other shoppers.
Checklist for Your Visit
- Bring a third-party inspector: Search “RV Inspectors near me” and book before your appointment.
- Refuse to finalize paperwork until all due-bill items are in writing and confirmed by service.
- Ask for technician certifications and confirm who performs your PDI and any warranty work.
- Photograph VIN stickers, MSO/title status, and any existing damage before signing.
- Run a VIN recall check at delivery; demand documentation of no outstanding recalls.
- Get an OTD quote via email in advance; compare with alternative dealers, if any.
- Bring your own financing pre-approval for leverage; do the math on total interest, not just monthly payment.
Why Independent Education Matters
Many problems originate from knowledge gaps at the point of sale. Spend time learning from independent sources before you buy. For example, search this channel for the dealer you’re considering and topics like “PDI,” “extended warranty,” or “dealer fees”: Liz Amazing: RV buyer education and dealer exposés. Going in prepared will help you navigate upsell pressures and avoid signing a contract you’ll regret.
Bottom Line on Risk at Cuno Pick-Up Coach & Trailer Sales — Montgomery City, MO
Public review trends and common independent-dealer pitfalls indicate concentrated risk in the following areas at this location: service timelines and communication, PDI thoroughness, paperwork/title follow-through, and aggressive add-on sales. Any one of these can derail your ownership experience, but together they can become financially and logistically exhausting. Your primary defenses are a third-party inspection before you commit, rigorous documentation (due-bills and written timelines), and a willingness to walk away if the dealership will not agree to reasonable consumer protections.
Do you agree or disagree with this assessment? Describe what happened in your purchase or service experience.
Final Assessment
Given the seriousness of risk factors frequently reported by RV buyers—especially around post-sale service delays, PDI shortcomings, paperwork issues, and upsells—we cannot confidently recommend Cuno Pick-Up Coach & Trailer Sales (Montgomery City, MO) without rigorous buyer safeguards. If the dealership declines a third-party inspection, won’t itemize add-ons, or cannot provide clear timelines for service and paperwork, we suggest considering other RV dealerships with stronger, verifiable track records.
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