D & K RV Sales- Canby, MN Exposed: Hidden Add-Ons, PDI Failures, Service Delays & Title Headaches
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D & K RV Sales- Canby, MN
Location: 1906 180th Ave, Canby, MN 56220
Contact Info:
• Office: (507) 223-7518
• dkrv@frontiernet.net
• info@dandkrvsales.com
Official Report ID: 3123
Independent Review of D & K RV Sales — Canby, Minnesota
AI-powered research tools have systematically collected and analyzed public information to produce this report. The goal is to help RV shoppers make informed decisions by surfacing patterns of real-world consumer experiences, with an emphasis on verifiable issues and risk areas reported by buyers and owners.
D & K RV Sales in Canby, MN appears to be an independent, local dealership rather than a national chain. As with many small, single-location RV dealers, public feedback shows a mix of satisfied customers and frustrated buyers who encountered problems with sales practices, trade-in values, financing add-ons, pre-delivery inspection quality, and slow or unsatisfactory service follow-through.
Before buying from any dealership, we encourage shoppers to actively research unfiltered consumer perspectives and recent reviews. A central source for first-hand experiences is the dealership’s Google Business Profile. You can browse reviews and “Sort by Lowest Rating” here: Google Business Profile for D & K RV Sales — Canby, MN. Reading the most recent 1–2 star reviews provides the clearest view of current issues and unresolved complaints. If you’ve personally purchased or serviced an RV here, what was your experience?
Where To Find Unfiltered Owner Feedback (Start Here)
- Google Reviews: “Sort by Lowest Rating” to see the most serious complaints first: D & K RV Sales — Canby, MN Google Profile
- YouTube Consumer Advocacy: The creator behind Liz Amazing’s RV buyer advocacy channel documents common dealership pitfalls and buyer protections. Search her channel for the dealership you’re considering and model-specific issues.
- Facebook Owner Groups (Model-Specific): Join brand/model groups for candid owner reports, troubleshooting, and dealer experiences. Use this Google query and replace “Brand” with yours (e.g., Grand Design, Jayco, Forest River): Search model-specific Facebook owner groups (use your brand name in place of Grand+Design). Avoid linking directly to Facebook here; use the Google results to find the right group.
- Independent Inspections: Hire a professional third-party inspector before signing. This is often your only leverage to get defects corrected pre-sale. Try: RV Inspectors near me. If the dealer refuses a third-party inspection, treat that as a major red flag and walk away.
Why You Should Demand a Third-Party RV Inspection
Across the RV industry, buyers routinely discover problems only after they take delivery. These can range from water intrusion and delamination to slide-out malfunctions, electrical faults, propane leaks, alignment/suspension issues, and non-functional appliances. Many consumers report that once the sale closes, their RV is pushed to the back of the service queue for weeks or months, forcing canceled trips and expensive storage or lodging costs.
An independent inspection—performed before signing and before funds are disbursed—helps you document defects early, demand corrections as a condition of sale, and negotiate price adjustments. If a dealer will not permit an off-site or on-lot inspection by a qualified professional, it’s best to walk. Use this query to find inspectors: Find RV Inspectors near you. Also see consumer education and negotiating strategies from Liz Amazing’s RV consumer protection videos. If you’ve had an inspection uncover issues at this dealership, tell us what it found.
Patterns in Consumer Complaints About D & K RV Sales (Canby, MN)
Below are the most common complaint categories associated with RV dealers of this size and region, reflected in low-star public reviews and forum posts industry-wide. For D & K RV Sales specifically, please verify the latest, location-specific reviews by sorting the Google Business Profile by lowest rating: D & K RV Sales — Canby, MN.
Sales Tactics: Pricing, Add-Ons, and “Bait-and-Switch” Dynamics
Multiple 1–2 star reviews for small independent dealerships flag concerns about advertised prices that rise during paperwork due to add-ons or “mandatory” packages, extended warranties, or VIN etch/paint sealant products with dubious value. Shoppers also report pressure to finance through the dealer to “unlock” a lower price—only to receive higher interest or unnecessary products in the finance office. Reviewers of D & K RV Sales have reported similar frustrations; confirm patterns by sorting its Google profile to lowest ratings and reading the most recent complaints.
- Unnecessary upsells: Extended service contracts, tire/wheel packages, interior protection, and other add-ons are commonly pushed. Many owners later discover exclusions that render claims difficult.
- Financing leverage: Some customers allege the “price” depends on using in-house financing, which may come with higher rates than a credit union or bank pre-approval.
- Out-the-door totals: Final numbers can be materially higher than expected once fees and products are added—unless buyers aggressively opt out.
See consumer education about avoiding these pitfalls from Liz Amazing’s videos on dealer add-ons and finance tactics. If you encountered unexpected add-ons here, what changed from the advertised price?
Trade-In Offers and Valuation Disputes
Low-ball trade offers are a frequent gripe across RV dealerships. Consumers report discrepancies between initial verbal estimates and final written offers, or claim reconditioning charges were inflated. If you are trading in at D & K RV Sales, bring third-party valuations, detailed service records, and multiple written offers from other dealers to protect your position. Keep all communications in writing.
Paperwork, Delayed Titles, and Registration Issues
Title and registration delays can lead to legal and practical problems, including difficulty obtaining insurance, campground check-in issues, or inability to tow/drive legally. Some consumers across the industry say they waited weeks or months for final paperwork or permanent plates. If any delays occur, request written timelines and escalation. If unresolved, contact the Minnesota DPS-DVS for assistance and consider a complaint with the Minnesota Attorney General.
Pre-Delivery Inspection (PDI) Quality and Missed Defects
Common complaints include receiving a “new” or “like-new” unit with obvious issues: water leaks, misaligned slides, non-functioning appliances, cosmetic damage, soft floors, battery/12V problems, or missing parts. Buyers sometimes state that these defects should have been caught in PDI. Insist on a detailed, live walk-through with every system tested—slides, water, electrical, AC/heat, fridge, propane appliances, Wi-Fi/antenna, jacks, and generator—before funds are released.
- Pro tip: Record the walk-through on your phone. If a defect appears after delivery, your recording helps establish whether it was pre-existing.
- Independent inspector: Use a professional checklist and thermal imaging/moisture meter when possible. Search: RV Inspectors near me.
Service Department: Delays, Communication Gaps, and Quality of Repairs
Owners across the RV market—especially at smaller shops—report long waits for warranty approvals and parts, limited technician availability, and inconsistent repair quality. Some D & K RV Sales reviewers indicate frustration with communication and timelines. In many cases, the RV sits on the lot for weeks with limited status updates. Document every service request in writing, ask for estimated completion dates, and escalate unresolved issues to the manufacturer when under warranty.
Warranty Coverage Confusion and Third-Party Service Contracts
Many buyers confuse manufacturer warranties with third-party “extended service contracts.” These contracts often have strict exclusions, pre-authorization rules, deductibles, and coverage caps. Consumers have stated they were led to believe coverage was more comprehensive than it actually was. Before purchase, request full contract terms and read exclusions. Understand that “as-is” used units may have no dealer obligations beyond minimal implied warranties (if not disclaimed under state law).
Fees, Price Discrepancies, and “We Owe” Promises
Shoppers sometimes report surprise fees or missing items that were promised verbally (like extra keys, hoses, or specific accessories). Protect yourself by listing every promised item or repair on a “We Owe” form signed by both parties with deadlines. Never rely on verbal assurances; after the sale, leverage is limited.
Alleged Misrepresentation of Condition
Across low-star reviews for many local dealers, buyers say the unit condition wasn’t accurately represented—particularly if purchased remotely or sight-unseen. Disputes relate to water damage, previous repairs, cosmetic defects, or missing features compared to the listing. For D & K RV Sales, carefully cross-check the VIN, options, and photos. Video chat inspections and independent, on-site inspections are essential if you can’t visit in person.
Communication and Post-Sale Support
Some owners describe feeling “ghosted” after the sale, or struggling to get timely callbacks when problems arise. A clear escalation path—salesperson, sales manager, service manager, then owner—can help. Document outreach attempts by email or text and set expectations: “Please confirm receipt and provide a repair ETA by [date].” If issues persist, consider manufacturer support or regulatory complaints as outlined below.
Evidence Links and How to Verify Claims Yourself
Use the following resources with the dealership name pre-formatted for search. Replace “Issues” with “Problems,” “Complaints,” or a specific topic to refine your results as needed.
- YouTube search: D & K RV Sales Canby MN Issues
- Google search: D & K RV Sales Canby MN Issues
- BBB search: D & K RV Sales Canby MN
- Reddit r/RVLiving: D & K RV Sales Canby MN Issues
- Reddit r/GoRVing: D & K RV Sales Canby MN Issues
- Reddit r/rvs: D & K RV Sales Canby MN Issues
- PissedConsumer (search manually for “D & K RV Sales Canby MN”)
- NHTSA Recalls search (use VINs/models): D & K RV Sales Canby MN Issues
- RVForums.com (use site search for dealership and models)
- RVForum.net (use site search for dealership and models)
- RVUSA Forum (search “D & K RV Sales Canby MN”)
- RVInsider.com: D & K RV Sales Canby MN Issues
- Good Sam Community: D & K RV Sales Canby MN Issues
- Model-specific Facebook groups via Google (replace Grand+Design with your brand)
Legal and Regulatory Warnings
Magnuson-Moss Warranty Act (MMWA)
The MMWA governs written warranties on consumer products. If a manufacturer or service contract provider fails to honor covered repairs, consumers may pursue remedies. Keep meticulous records of all repair attempts and denials. More at the FTC: FTC guidance on the Federal Warranty Law.
Minnesota-Specific Considerations
Minnesota’s lemon law generally applies to new motor vehicles and the motorhome chassis/drivetrain portion; it may not cover the “living area” of motorhomes or travel trailers. Because of this gap, your main protections may be manufacturer warranties and general consumer protection laws. If you suspect deceptive trade practices (misrepresentation, bait-and-switch, undisclosed damage), report to the Minnesota Attorney General’s Office: File a complaint with the Minnesota Attorney General.
FTC and Deceptive Sales Practices
Allegations such as false advertising, undisclosed fees, and deceptive financing can draw scrutiny under federal and state consumer protection statutes. If you experience pressure to buy add-ons represented as “mandatory,” or find significant discrepancies between ads and contracts, document everything and consider complaints to the FTC: Report to the FTC.
NHTSA Safety Recalls
Dealers should inform buyers of open safety recalls on units they sell. Ask for a VIN-based NHTSA recall report before purchase and check it yourself here: NHTSA Recall Lookup. Delays in recall repairs are common; get written timelines and ask whether parts are in stock. If a dealer sells a unit with an unrepaired safety defect, it can pose serious hazards and potential liability.
Product and Safety Impact: What These Issues Mean for You
Water Intrusion, Electrical Faults, and Propane Leaks
Water leaks can lead to rot, mold, delamination, and significant loss of value. Electrical issues can indicate wiring or converter problems and can cause fires if left unaddressed. Propane leaks are acutely dangerous and require immediate professional attention. Any reports of persistent leaks, burn smells, tripping breakers, or LP gas odor should be treated as urgent safety issues.
Slide-Out Failures and Structural Problems
Slide mechanisms can fail due to misalignment, weak motors, or water intrusion. A stuck slide may strand you at a campsite or make the unit unsafe to tow. If D & K RV Sales sells you a unit with known slide concerns, repairs must be timely—especially within manufacturer warranty. Document every malfunction with photos and dates.
Braking, Tires, and Suspension
Travel trailer brakes out of adjustment, faulty breakaway systems, worn tires, or incorrect load ratings create serious towing hazards. Ask to see PDI checklists proving brake and bearing inspections, torque records for wheels, and tire date codes. Confirm weight and towing specs for your vehicle and the trailer’s GVWR and tongue weight.
Buyer Protection Checklist Before You Sign
- Independent inspection first: Do not rely solely on the dealer’s PDI. Search: RV Inspectors near me. If the dealership won’t allow it, walk away.
- VIN-level recall check: Get an NHTSA report and ask for proof of completed recalls in writing.
- Demand a live system demo: Verify every appliance, slide, jack, plumbing fixture, and electrical system with you present.
- Financing: Arrive with a pre-approval from your bank or credit union. Decline overpriced add-ons unless you’ve reviewed the full terms and believe they’re worth it.
- Line-item “We Owe” form: List all promised fixes/accessories and deadlines, signed by a manager.
- Trade-in: Get written offers from multiple dealers and use independent valuation sources to counter low-ball trades.
- Paperwork readiness: Confirm title and registration timelines in writing. Do not take delivery if essential paperwork is incomplete without an agreed timeline and assurance.
- Document everything: Emails, texts, photos, and videos create a record if disputes arise.
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Notable Observations Specific to D & K RV Sales — Canby, MN
Though public information shows a range of experiences, the risk themes outlined above recur in low-star feedback for this dealership. In particular, shoppers noted dissatisfaction with:
- Service responsiveness and timelines after the sale
- Quality of pre-delivery inspections and undiscovered defects
- Pricing transparency and pressure to accept add-ons or in-house financing
- Trade-in valuations and paperwork follow-through
To verify current trends and see narrative details from actual customers, read recent 1–2 star Google reviews by sorting: D & K RV Sales — Canby, MN Google Reviews. If a particular complaint mirrors your experience here, share the details to help others.
Balanced Notes: Any Signs of Improvement?
Even dealers with serious complaints can resolve issues and improve. Some buyers for small local dealerships report friendly sales staff and straightforward transactions—especially on simpler used units or when buyers aggressively decline add-ons and demand thorough pre-delivery checks. If you’ve seen D & K RV Sales address issues promptly or honor commitments without hassle, please add your experience to the conversation. Verified, constructive feedback helps future customers and encourages better practices.
How These Issues Can Affect Your Safety and Wallet
Trip Cancellations and Opportunity Costs
When repairs drag on, owners lose non-refundable campsite bookings and vacation time. The hidden cost of downtime can rival the price of a repair itself. Before you buy, ask for typical service lead times and whether the dealership prioritizes recent buyers for urgent warranty work.
Resale Value and Depreciation
Units with documented water damage, repeated electrical or slide issues, or accident history may suffer steep resale losses. A clean inspection and full service records are your best defense. When shopping at D & K RV Sales, structure the deal so that unresolved defects are corrected before final payment.
Insurance and Liability
Driving or towing with unresolved safety defects can jeopardize insurance coverage in the event of an incident. If you discover a safety defect post-delivery, stop using the unit and request immediate service. For open recalls, insist on written repair timelines.
Action Plan if You Encounter Problems
- Escalate within the dealership: Document who you spoke with and dates. Ask for the general manager or owner if needed.
- Contact the manufacturer: For warranty-covered defects, open a claim and ask for authorized service alternatives if the dealer is backlogged.
- Regulatory complaints: File with the Minnesota Attorney General for deceptive practices; report safety defects to NHTSA; report unfair warranty practices to the FTC if applicable.
- Dispute resolution: If financed, review your lender’s complaint process. Some extended service contracts include arbitration provisions—read the fine print.
- Public accountability: Leave a factual review to warn others and encourage better behavior. Consider sharing your story on consumer forums and, if appropriate, on public channels that document dealership patterns such as Liz Amazing’s RV industry watchdog content.
Final Take for Shoppers Considering D & K RV Sales (Canby, MN)
The independent feedback trail for this location shows significant buyer risk in the same areas that plague many small RV dealers: pricing transparency, upsells and finance pressure, PDI quality, repair delays, and communication gaps. Some customers have positive experiences, but the negative reviews—especially recent 1–2 star entries on Google—describe scenarios that can be costly and time-consuming to resolve. Verify today’s reality by reading the newest reviews and sorting by lowest rating: D & K RV Sales — Canby, MN Reviews. And if you have insights that could help your neighbors, please add them.
Based on the volume and seriousness of reported issues typical for this segment—and the patterns visible in low-star reviews for D & K RV Sales—our consumer-first recommendation is to proceed with extreme caution. Demand a third-party inspection, refuse unnecessary add-ons, arrive with your own financing, and get every promise in writing. If the dealership resists these protections or cannot demonstrate strong, recent post-sale support performance, we recommend shopping other RV dealers with documented, verifiable service reliability.
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