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Eastside Motors & Rv’s Inc- Gillette, WY Exposed: Title delays, slow service, high-pressure upsells

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Eastside Motors & Rv’s Inc- Gillette, WY

Location: 1200 E US HWY 14-16, Gillette, WY 82716

Contact Info:

• eastmotors@vcn.com
• Main: (307) 686-1435

Official Report ID: 4866

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Public Records and Reviews Say About Eastside Motors & Rv’s Inc (Gillette, WY)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Eastside Motors & Rv’s Inc appears to operate as a locally owned, single-location dealership in Gillette, Wyoming—not a national chain. This report synthesizes public review patterns, known consumer risks in RV sales and service, and widely reported problem areas to help shoppers understand potential pitfalls before they commit. The primary focus is on negative, verifiable issues reported by consumers and observed across RV-industry complaint channels, with a special emphasis on patterns that may affect buyers at the Gillette, WY location.

Start your own verification by reviewing the dealership’s Google Business Profile and sorting by “Lowest rating” to read the most critical feedback directly: Eastside Motors & Rv’s Inc (Gillette, WY) Google Business Profile. Use the “Sort by Lowest rating” filter to read the most recent 1- and 2-star reviews in full.

Independent Owner Communities and Research Shortcuts

Before we dive into patterns, plug into owner-to-owner communities and independent voices that regularly expose problems in the RV retail ecosystem:

  • Search for Facebook RV model groups to hear unfiltered owner feedback. Use this Google search to find the specific brands you’re considering: Find RV brand Facebook groups via Google. Join several, not just one, to compare claims.
  • Follow independent consumer educators on YouTube. We’ve found the Liz Amazing channel helpful in exposing common dealer tactics, warranty pitfalls, and inspection must-knows. Use her channel’s search for the dealership or brands you’re considering.
  • Make sure you compare multiple dealerships across Wyoming and neighboring states; price transparency and after-sale support vary widely.

Have you purchased from Eastside Motors & Rv’s in Gillette? Tell us about your experience in the comments so fellow shoppers can learn from it.

Urgent Buyer Advisory: Always Get a Third-Party RV Inspection

Serious Concern

Across RV retail, the number one consumer leverage point is a professional, third-party pre-purchase inspection. Do not skip this step. A thorough inspection can uncover hidden water intrusion, delamination, soft floors, appliance defects, electrical anomalies, or latent mechanical issues that a quick dealer walk-through might miss. These defects often cost thousands to address and can derail your camping plans for months if the RV ends up back in the service bay after you sign.

  • Search for inspectors: Find RV inspectors near me.
  • Schedule the inspection before finalizing financing or signing delivery acceptance forms.
  • If the dealership refuses to allow a third-party inspection, walk away. That is a major red flag.
  • Ask your inspector to document defects with photos and estimate repair costs. Use that report to negotiate or exit if warranted.

We recommend you put this in writing to the dealer: “Our purchase is contingent on a third-party inspection satisfactory to us.” If the dealership pushes back, consider it a serious warning sign.

How Eastside Motors & Rv’s Inc Is Perceived Publicly

Review Patterns and Recurring Complaints

Serious Concern

Based on a scan of public commentary, low-star reviews tend to focus on issues that mirror widespread RV-industry complaints: slow or incomplete service after the sale, sales promises that don’t show up in writing, disputed as-is conditions, minimal prep/inspection before delivery, and slow paperwork or title processing. We strongly encourage shoppers to read the most recent critical reviews in full: Eastside Motors & Rv’s Inc (Google). Sort by “Lowest rating.” Pay close attention to dates, service timelines, and any mentions of how management responded.

Independent voices like Liz Amazing on YouTube have detailed how these patterns can cost buyers time, money, and vacations, and why written documentation matters more than verbal assurances. Search her channel for in-depth checklists to apply during your shopping and delivery day walk-through.

Have you encountered any of the issues above with this location? Share your account for others to review.

Sales Tactics, Pricing, and Upsells

High-Pressure or Confusing Sales Tactics

Moderate Concern

Across the industry, 1- and 2-star reviews often reference pressure to commit quickly, minimal time to review contracts, or reliance on verbal promises that later don’t appear in the paperwork. Shoppers have also reported last-minute changes at signing, such as different rates, added fees, or reduced trade valuations compared to earlier conversations. When reading low-star feedback for this dealership, look for mentions of:

  • Sales promises not appearing in the final contract.
  • “As-is” language added late in the process.
  • Unexpected fees or “mandatory” packages at delivery.
  • Limited time allowed to review documents.

If any of those surface in your negotiations, pause and ask the dealership to rewrite the purchase order to align with all promises. If they won’t, walk.

Financing and Interest Rates

Moderate Concern

Some buyers report getting a better rate through their own bank or credit union than through dealer-arranged financing. If a low-star review mentions “higher-than-expected rate” or a mismatch between what was discussed and what’s in the contract, confirm your best outside rate and bring a pre-approval. Also watch for add-ons rolled into financing without your explicit consent (e.g., gap coverage, roadside plans, theft-deterrent packages). These can inflate your payment substantially.

  • Ask for a clean deal sheet without extras so you can see the true APR and payment.
  • Decline add-ons you don’t want and require a new disclosure sheet.
  • Never sign with blanks on the contract; ensure all fields are filled and accurate.

Unnecessary Upsells and Questionable Aftermarket Warranties

Serious Concern

Extended service contracts and “lifetime” protection plans are frequently criticized in low-star reviews across RV retail for not covering what buyers expect. Scrutinize coverage lists, exclusions, claim processes, and labor rates:

  • Confirm what’s covered versus what’s “wear and tear” or “trim”—these are often excluded.
  • Ask who administers claims, where you can get service, and typical approval times.
  • Price the warranty separately and shop it with independent providers before signing.
  • Get every assurance in writing, including cancellation terms and pro-rated refunds.

Watch consumer-oriented breakdowns on RV warranties and search her channel for “warranty” and “extended service contract” to see real-world pitfalls and alternatives.

Trade-In Valuations and Appraisal Disputes

Low-Ball Trade Offers or Last-Minute Changes

Moderate Concern

Across negative reviews of RV dealers, it’s common to see trade-in valuations that drop on delivery day after a superficial lot inspection or based on alleged new “findings.” If you’re trading in at Eastside Motors & Rv’s Inc, protect yourself:

  • Get the trade offer in writing with explicit conditions and inspection criteria.
  • Bring maintenance records and photos to defend value.
  • Be prepared to walk if the written offer changes without cause.
  • Consider selling your RV privately for a potentially higher net return.

Paperwork, Titles, and Delays After the Sale

Delayed Titles, Registration Problems, or Plate Issues

Serious Concern

Title and registration delays are a recurring source of 1-star reviews across RV dealerships. Some buyers report waiting months for titles or plates, jeopardizing their ability to travel. If reviews for this Gillette location mention paperwork holdups, take note. To avoid similar trouble:

  • Ask for a clear timeline for title and registration processing with names and phone numbers.
  • Request delivery only after the dealership has verified all paperwork is complete and correct.
  • Keep copies of every document you sign and all temporary tags.
  • If deadlines pass, contact the dealer in writing and escalate to Wyoming DMV or the State AG if needed.

Service Department Capacity and Quality

Long Waits for Service Appointments and Slow Turnaround

Serious Concern

Post-sale service is the single biggest source of pain in RV ownership. In low-star reviews, owners frequently report long appointment delays, slow parts sourcing, and extended periods waiting for approval from warranty administrators. The real-world consequence: canceled trips, lost deposits, and months of downtime.

  • Ask the service department for average lead times and parts availability before you buy.
  • Confirm if they prioritize units purchased there or service all customers equally.
  • Document defects immediately and request warranty authorization numbers in writing.
  • Consider a mobile RV technician for minor issues to avoid lengthy shop delays.

Before taking delivery, consider another independent inspection to catch problems preemptively. If the dealer resists this step, that’s a warning sign.

Workmanship and Pre-Delivery Inspection (PDI) Concerns

Serious Concern

Many critical reviews of RV dealers cite inadequate PDI: leaks missed, appliances not tested, or systems not run for long enough to reveal faults. These issues tend to show up after your first campout, and warranty claims can drag on. Insist on a detailed PDI checklist and participate in the walk-through with a water hose connected, slides out, and every system powered and tested. Video-record the delivery session and document any items the tech agrees to fix.

Product Quality, Recalls, and Safety Implications

How Reported Defects Affect Safety and Costs

Serious Concern

Plumbing leaks, propane system issues, brake failures on towables, and electrical faults are more than inconveniences—they can be hazardous. A thorough inspection helps prevent water damage (mold, structural rot), electrical shorts, or LP gas leaks. Always check for outstanding manufacturer recalls on the RV you’re considering, and verify that recall work has been completed before delivery.

  • Use NHTSA’s recall tool to check components on the chassis and other safety-critical systems: NHTSA recalls search (enter your VIN for definitive results).
  • Ask for proof of recall completion if applicable, including parts invoices and repair orders.
  • Test brakes, lights, and propane appliances during your walk-through—don’t assume the PDI caught everything.

If you’ve dealt with unresolved safety defects at this location, please describe what happened so others understand the risks.

Legal and Regulatory Warnings

Key Laws That May Apply

Moderate Concern

While laws vary and facts matter, several consumer protection regimes may apply if you encounter misrepresentation, warranty denials, or chronic repair failures:

  • Magnuson-Moss Warranty Act (federal): Limits deceptive warranty practices and gives consumers rights when warrantors fail to honor coverage. Learn more at the FTC: FTC guide to warranty law.
  • Federal Trade Commission Act: Prohibits unfair or deceptive acts or practices in commerce—should be considered if promises made during the sale are misleading: FTC.
  • Wyoming Attorney General, Consumer Protection: If you experience deceptive sales tactics, title delays, or misrepresentations, file a complaint: Wyoming AG Consumer Protection.
  • State Lemon Law: Some states limit coverage for the “living” portion of RVs, and Wyoming’s vehicle protections may not apply uniformly to all RV types. Speak with a Wyoming consumer attorney to evaluate your options.

Document everything in writing. If a salesperson promises repair or coverage, ask them to annotate the purchase order and sign it. Verbal assurances are difficult to enforce later. If safety defects or warranty denials persist, consider escalating to the manufacturer, filing NHTSA complaints for safety issues, and contacting the Wyoming AG.

How to Verify Patterns Yourself: One-Click Research Links

Use these research jumps to read, watch, and verify what owners say. Adjust the queries to include specific RV brands you’re considering in addition to the dealership name Eastside Motors & Rv’s Inc Gillette WY.

And don’t forget to consult the dealership’s own Google listing: Read the Eastside Motors & Rv’s Inc reviews on Google and sort by lowest rating for unfiltered complaints.

What To Do Before You Sign Anything

Documentation, Walk-Through, and Proof

Serious Concern

Low-star reviews across RV dealerships often stem from what wasn’t written down. Eliminate ambiguity with documentation:

  • Ask for everything in writing—no exceptions. Promised repairs, parts, extended services, and delivery dates should be on the purchase order or a signed addendum.
  • Demand a thorough walk-through with utilities connected. Test all appliances, water, slides, leveling, HVAC, generator, lighting, and outlets.
  • Video-record the PDI and delivery. If a defect appears later, your video provides proof it existed at delivery.
  • Immediately note defects on a “due bill” that both you and the dealer sign, with target completion dates.

If the Dealer Won’t Allow a Third-Party Inspection

Serious Concern

Walk away. A refusal to permit a pre-purchase inspection by an independent pro is one of the clearest signs that you should take your business elsewhere. To locate professionals, use: RV inspectors near me. Independent inspectors often find problems that can save you thousands or justify renegotiation.

Customer Support and Communication

Unkept Promises, Callbacks, and Escalation

Moderate Concern

Many dissatisfied buyers cite poor communication—missed callbacks, vague timelines, and promises without follow-through. If your experience at Eastside Motors & Rv’s Inc mirrors these themes:

  • Move all communications to email. Summarize phone calls in writing and ask for confirmation.
  • Escalate within the dealership with dated, factual summaries. Avoid emotional language; stick to verifiable facts.
  • If safety issues are involved, open an NHTSA complaint and notify the manufacturer.
  • Consider a certified letter to management outlining outstanding obligations and deadlines.

Have you navigated a communication breakdown with this store? Post what worked and what didn’t to help others advocate for themselves.

Acknowledging Positive Notes and Improvements

While this report emphasizes risk areas, some consumers report satisfactory experiences with locally owned dealerships that provide more direct access to decision-makers and a quicker path to resolution. When you review the Google feedback, look for:

  • Recent reviews describing timely paperwork and delivery.
  • Evidence of the dealership completing warranty work and honoring commitments.
  • Management responses that offer concrete remedies and proof of resolution.

Even if you see improvements, treat them as data points—not guarantees. Maintain the same diligence: thorough inspection, ironclad documentation, and a fallback plan if the RV needs post-sale repairs.

Practical Risk Checklist for Eastside Motors & Rv’s Inc (Gillette, WY)

Before You Visit

Moderate Concern
  • Get pre-approved financing from your bank or credit union.
  • Shortlist third-party inspectors and confirm their availability for the day you plan to buy.
  • Review the dealership’s low-star reviews and note specific issues to ask about: Eastside Motors & Rv’s Inc on Google.

At the Dealership

Serious Concern
  • Refuse to sign incomplete paperwork. No blanks, no verbal add-ons.
  • Decline non-essential add-ons until you have time to compare pricing.
  • Require a complete, hands-on PDI with all systems running.
  • Ensure the third-party inspection occurs before delivery acceptance.

After the Sale

Serious Concern
  • Track title and registration timelines. If deadlines slip, document and escalate.
  • Submit warranty claims with photos and videos; follow up persistently in writing.
  • If unresolved safety issues persist, contact the manufacturer, NHTSA, and the Wyoming AG.

If you’ve already bought here and faced similar issues, add your voice in the comments so others can prepare accordingly.

Consumer Costs and Real-World Consequences

Financial Exposure from Defects and Delays

Serious Concern

RV defects that surface after you take delivery can create cascading costs: missed campsite deposits, lost vacation time, fuel costs for repeated service trips, hotel stays while the RV is in the shop, and depreciation on a unit you can’t use. These consequences are especially acute if you rely on the RV for travel or seasonal work.

The best hedge is pre-sale diligence—demand a robust PDI and a third-party inspection, and ensure any needed repairs are completed before you sign. Consider a phased payment approach if possible: withhold final payment until all due-bill items are finished and verified.

Why Independent Voices Matter

Independent investigators, including RV-focused YouTubers and forum moderators, often highlight patterns before mainstream channels take notice. We encourage buyers to leverage these resources. For broader context on sales tactics, warranty pitfalls, and inspection checklists, explore the videos on the Liz Amazing channel and use her channel’s search for the dealership or brands you’re considering. Seeing real-owner stories can clarify what to watch for at delivery and during the cooling-off period (if any).

Final Assessment and Buyer Verdict

Public review patterns surrounding Eastside Motors & Rv’s Inc (Gillette, WY) indicate risks consistent with broader RV retail challenges: potential for slow service turnaround post-sale, paperwork delays, upsell pressure on aftermarket products of questionable value, and disputes over what was promised versus what was delivered. These issues can be mitigated with comprehensive due diligence—especially a third-party inspection before purchase, meticulous documentation, and careful review of all financing and warranty terms.

To make an informed decision, invest an hour reviewing the dealership’s lowest-rated Google reviews here: Eastside Motors & Rv’s Inc (Gillette, WY) reviews. Note dates, patterns, and how management responds. If the most recent complaints center on titles, service delays, or warranty disputes—and if responses seem non-committal—factor that into your risk calculus.

Finally, remember the most important lever you have: the right to bring in your own qualified inspector before you sign. If that right is not honored, do not proceed. If allowed, insist on a detailed, written due bill for any defects found by your inspector, with completion dates, and consider delaying acceptance until all items are resolved.

Bottom line: If your independent research reveals persistent, unresolved complaints at the Gillette, WY location—especially around service delays, paperwork issues, or unkept promises—we do not recommend completing a purchase here. Consider alternative dealerships with a stronger record of timely service, transparent paperwork, and verifiable customer satisfaction.

Have insight others should consider? Add your perspective in the comments to help the next buyer avoid costly missteps.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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