Entegra Coach-Anthem RV Exposed: Water Intrusion, DEF Derates, Electrical Glitches & Service Delays
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Entegra Coach-Anthem
Location: 903 S Main St, Middlebury, IN 46540
Contact Info:
• customerservice@entegracoach.com
• Owner 800-517-9137
• Corporate 574-825-5861
Official Report ID: 1156
Introduction: What the Entegra Coach Anthem Is—and Why It Draws Strong Reactions
AI-powered research tools have systematically collected and analyzed public information to produce this report. The Entegra Coach Anthem is a luxury diesel Class A motorhome positioned as a high-end, feature-rich coach built on a Spartan chassis with Cummins power, hydronic heating, multiplex controls, and premium amenities. In the RV world, Anthem’s reputation is mixed: many owners praise the quiet ride, upscale finishes, and livability; others report recurring quality control problems, delayed repairs, and service experiences that don’t match the six-figure price tag. This report focuses on the most commonly reported issues, patterns of failure, and ownership risks so shoppers can make an informed decision.
Start your research by comparing real owner feedback across multiple platforms. Use the searches below to browse unfiltered comments and verify recurring concerns:
- Google search: Entegra Coach Anthem Problems (broad scan)
- YouTube search: Entegra Coach Anthem Problems (video walkthroughs and owner reports)
- BBB search: Entegra Coach Anthem (complaints and patterns)
- Reddit r/rvs search: Entegra Coach Anthem Problems
- Good Sam Community: Entegra Coach Anthem Problems
- RVInsider: Entegra Coach Anthem owner reviews
- NHTSA recalls for Entegra Coach Anthem (official safety actions)
- Liz Amazing’s channel (search her videos for your specific model and year)—she consistently highlights systemic RV industry issues and buyer safeguards.
Facebook groups often contain the most candid owner discussions. Instead of linking directly, use this Google search and request to join several groups: Find Entegra Coach Anthem Facebook owner groups. Also consider forum communities like RVForums.com, RVForum.net, and RVUSA forums—use their search bars for “Entegra Coach Anthem Problems.” For complaint aggregators, browse PissedConsumer and search for “Entegra” or “Entegra Anthem.” If you’ve owned an Anthem, what’s been your experience so far?
Before You Buy: Make a Third-Party Inspection Your Non-Negotiable
Luxury diesel pushers are complex systems-on-wheels, and most negative ownership experiences trace back to issues that could have been caught before signing the paperwork. Hire an independent NRVIA-certified inspector to perform an exhaustive pre-purchase inspection (PDI). This is your strongest leverage point to demand fixes before money changes hands. After delivery, many buyers report being pushed to the back of the service queue—resulting in months-long delays and canceled trips while the coach sits at a dealership.
- Search and hire locally: Use RV Inspectors near me to find qualified inspectors.
- Insist on in-water leak tests: Hose testing of roof, slides, toppers, and window seals.
- Demand documentation: A written report with photos and thermal imaging where applicable.
- Confirm recalls and chassis checks: Have the inspector pull and verify recall completion and run codes on the engine, DEF system, and multiplex modules.
If the dealer resists, walk away. The Anthem is a premium purchase—deliverable only if the unit proves road-ready. Also watch consumer advocates like Liz Amazing’s YouTube channel; search her channel for inspection checklists and “dealer delivery” pitfalls specific to high-end Class A rigs.
Owner-Reported Issues That Appear Most Often
- Water intrusion and slide issues: Leaks at flush-floor slide-outs, slide toppers, and window seals.
- Chassis and drivetrain problems: DEF sensor failures, check-engine lights, and air suspension/leveling hiccups.
- Electrical and multiplex glitches: Firefly/Spyder-style control failures, ghost faults, and inverter/charger hiccups.
- Structural and finish defects: Windshield stress cracks, tile and grout cracks, cabinet fastening problems.
- HVAC and hydronic heating troubles: Aqua-Hot leaks or burner failures, poor ducting balances.
- Warranty and service delays: Slow parts pipelines, long dealer queues, and “in-and-out” repeat visits.
Use these resources to validate patterns: Google search: Entegra Coach Anthem Issues, Reddit r/GoRVing search, and YouTube owner reports. If you’ve encountered different recurring problems, add your voice in the comments.
Water Intrusion, Slide-Outs, and Sealing
Slide-out leaks (flush-floor designs and toppers)
Owners frequently report water ingress around slide-outs, especially during driving rain or when parked slightly off-level. Flush-floor slides can pool water near seals; if slide toppers are not correctly pitched or the fabric is compromised, heavy rain can overcome channels. Water stains on ceilings, soft subfloors, and swollen cabinetry are recurring themes in owner forums and video walkthroughs. Re-sealing and topper adjustments are common early fixes, but some owners report repeat failures that require slide alignment or component replacement.
- Research threads: Google search: Anthem slide leak problems
- Community feedback: Good Sam search: Anthem leaks
Window and roof penetration sealing
Gaps at window frames, roof penetrations (antennas, satellite domes), and awning mounts can allow slow seepage that goes unnoticed until odors, mold, or delamination appear. Frequent inspections and aggressive caulking regimes help, but buyers should confirm a recent re-seal and conduct a pressure test where possible.
- Owner reports: RVInsider water leak experiences
- YouTube examples: YouTube search: Anthem water leak
Chassis, Engine, and Drivability
DEF sensor failures and emissions-related derates
Like many modern diesel pushers, Anthem owners report DEF head/sensor failures that trigger check-engine lights, limp-home modes, and roadside immobilization. While this is a broader industry issue affecting Cummins-equipped coaches, the result is the same for Anthem owners: interrupted trips and tow bills. Verify any chassis or engine recalls and ask for documentation on DEF system replacements or software updates.
- Regulatory details: NHTSA recall search: Entegra Coach Anthem
- Community experiences: Reddit r/RVLiving: DEF problems
Air suspension and leveling system glitches
Reports include air bags not inflating to ride height, leveling systems hunting for level, or erroneous sensor readings. Intermittent multiplex communication problems can compound these issues, leading to frustrating campsite setups or rougher-than-expected rides. Request a chassis inspection and calibration before delivery and confirm no active fault codes exist.
- Search discussions: Google search: Anthem leveling problems
- Forum help: RVForums.com (use search for Anthem leveling)
Brake, steering, and driveline recalls (varied by year)
Depending on model year, Spartan chassis recalls may involve steering components, brake system risks, or engine-related safety actions. Owners should run the VIN through NHTSA and Spartan to ensure all recalls are closed. A single open recall can carry significant safety implications on a 40,000+ lb coach.
- Verify by VIN: NHTSA recalls for Anthem
Electrical, Multiplex, and Charging System
Multiplex (Firefly/Spyder-style) control failures and ghost faults
Owners recount episodes where lighting, shades, HVAC, or slides fail to respond through touchscreen panels. Causes range from software glitches to loose connectors and power spikes. While resets and firmware updates may resolve isolated incidents, repeat failures point to underlying wiring or control module issues. Multiplex hiccups can disable critical systems at the worst times (e.g., slides stuck out/in, HVAC offline in high heat).
- Video walkthroughs of fixes: YouTube: Anthem multiplex problems
- Owner reviews mentioning electrical issues: RVInsider: Electrical problem reports
Inverter/charger and battery bank issues
Misconfigured inverter/chargers, failing transfer switches, or weak house batteries lead to nuisance shutdowns and tripped breakers. Given the Anthem’s reliance on high electrical loads (induction cooktops, residential fridge, hydronic heating), any charging system imbalance is magnified during boondocking or high ambient temperatures.
- Owner troubleshooting threads: Good Sam: Inverter issues
- General complaints: Google search: Anthem electrical issues
Structure, Fit-and-Finish, and Ride Integrity
Windshield stress cracks and body flex
Multiple Class A brands—Anthem included—see windshield cracking or gasket issues tied to body flex, improper bonding, or minor collision/impact stresses. Replacements are expensive, downtime is long, and a poorly set replacement can re-crack. Inspect for tiny chips, uneven gapping, and signs of past replacements. Ask if the windshield has ever been reset and who performed the work.
- Community reports: Reddit: Windshield crack search for Anthem
- Video insights: YouTube: Windshield problems
Tile and grout cracking, cabinetry fastening, and squeaks
Tile floors and backsplashes look beautiful but are unforgiving to vibration and flex. Cracked grout lines, loose tiles, cabinet door misalignment, and squeaks/rattles are widely cited after several thousand miles. Some shops can re-bed tile and adjust hinges, but you should budget time for ride-influenced cosmetic repairs.
- Owner experiences: RVInsider: Fit-and-finish issues
- General research: Google search: Anthem cabinet problems
HVAC and Hydronic Heating (Aqua-Hot)
Aqua-Hot leaks, burner faults, and exhaust odor
Hydronic systems deliver excellent comfort when dialed in, but owners report leaks at fittings, failed circulation pumps, burner ignition issues, and occasional diesel exhaust odor. These faults can leave you without heat or hot water. Pre-buy testing should include full hot-water load checks, burner cycling, and inspection for seepage around heat exchangers and connections.
- Owner threads: Good Sam search: Aqua-Hot problems
- Video diagnostics: YouTube: Aqua-Hot issues on Anthem
Air conditioning performance and duct balancing
Some owners struggle to maintain comfortable interior temps in extreme heat. Causes include clogged return filters, thermostat calibration, and ducting imbalances. Check that all A/C units are performing to spec and that return paths are not obstructed by insulation or poorly routed wiring.
- Owner videos: YouTube: Anthem A/C problems
Plumbing, Tanks, and Appliances
PEX fittings, leaks, and tank sensor inaccuracy
Recurring reports include weeping fittings, under-sink leaks, and notoriously unreliable tank level readings. While many of these are manageable, slow leaks can cause hidden damage. Insist on a water system pressure test and inspect for sagging lines and moisture under cabinetry.
- General complaints: Google: Anthem plumbing problems
- Forum solutions: RVForums (search “Anthem tank sensor” and “PEX”)
Residential refrigerator and microwave/convection failures
Residential appliances improve livability but can fail prematurely under vibration and heat. Owners report inverter capacity issues, loose connections, and failed control boards. Confirm the fridge is cooling to spec and that it remains secure with no cabinet rub points.
- Owner reports: RVInsider: Appliance problems
Awnings, Slide Toppers, and Exterior Components
Girard awning misalignment, wind sensor faults, and fabric wear
Electric awnings and toppers are convenient but sensitive to alignment and wind sensor calibration. Owners report awnings that won’t retract, trip breakers, or rub against fascias. Fabric frays lead to water channeling into slide edges. Adjustments and stronger hardware may be needed.
- Research: Google search: Anthem awning problems
Warranty, Service Experience, and Parts Pipeline
Delayed parts and prolonged service timelines
One of the most painful themes in owner reports is the length of time coaches sit at dealers awaiting diagnosis or parts. Owners recount weeks to months off the road for issues that require coordination across the OEM, chassis builder, and component vendors. If you depend on the coach for travel plans, this is a material risk and cost.
- BBB complaint patterns: BBB: Entegra Coach Anthem
- Broader discussions: Liz Amazing’s channel on RV warranty realities—search her content for “warranty,” “dealer delays,” and “PDI.”
Post-acquisition customer service perceptions
Longtime Entegra followers sometimes claim a decline in quality control and support following corporate changes in the RV industry. While experiences vary by owner and dealer, it’s clear that expectations for concierge-level service sometimes collide with overloaded service departments and supply bottlenecks. Validate your selling dealer’s capacity and ask for written service timeframes.
- Owner sentiment: Reddit: Anthem customer service search
- General complaints: Google: Warranty complaints
Recalls and Safety Watch
Varied safety recalls by year
Multiple model years of the Anthem have been subject to component recalls (chassis, electrical, or lighting-related). Recalls are not unusual in motorhomes, but unresolved actions can pose real hazards—e.g., steering component failures, brake issues, or engine problems. Always run your prospective unit’s VIN before purchase and insist recall remedies are completed in writing.
- Official database: NHTSA: Entegra Coach Anthem recalls
Product and safety impact analysis
Defects cited above have direct safety and financial implications. Slide and window leaks can compromise structural wood, leading to long-term safety and health risks (mold). DEF system failures can cause derates on interstates, creating roadside hazards. Leveling and air suspension issues risk tire wear and blowouts. Electrical failures might strand slides or disable HVAC in dangerous temperatures. The financial risks include expensive chassis diagnostics, specialty parts, premium labor rates, and depreciation spikes following significant damage events.
Legal and Regulatory Warnings for Buyers
Warranty, implied merchantability, and consumer protections
Reading and understanding your warranty is crucial. If the manufacturer or dealer fails to repair covered defects within a reasonable number of attempts or a reasonable time, you may have rights under the federal Magnuson–Moss Warranty Act and state lemon laws (some states apply motor vehicle lemon laws to motorhomes; others provide separate RV statutes). Document every defect, visit, and communication.
- Regulators and agencies: File safety-related complaints with NHTSA. For deceptive practices or warranty misrepresentations, you may contact your State Attorney General or file with the FTC.
- Dispute resolution: Some warranties specify arbitration—read terms closely and consult an attorney experienced in RV warranty law if major defects persist.
- Evidence gathering: Keep photo/video proof and third-party inspection reports; they bolster claims and can expedite remedies.
Costs, Depreciation, and Resale Considerations
Premium pricing vs. potential repair burdens
Even minor Anthem repairs are not cheap. Hydronic heating, multiplex controls, and high-end appliances drive parts and labor costs. Extended downtime compounds losses by forcing alternative travel arrangements or cancelations. Budget for an extended service plan only after vetting exclusions and fine print; some buyers report denials on key systems.
Resale impact of documented repairs
Buyers scrutinize windshield replacements, water intrusion histories, and electrical system issues. A full-service record and proof of professional repairs help maintain value; undocumented DIY fixes can reduce buyer confidence. Before listing, run your own PDI to address issues proactively.
How to Vet a Specific Entegra Coach Anthem Unit
- Hire an independent inspector: Again—use RV Inspectors near me and secure a thorough PDI before closing.
- Check recall status and fault codes: Demand a clean NHTSA recall report and a chassis diagnostic printout.
- Pressure-test the shell: Seek a leak test and perform an aggressive water hose test focusing on slides, toppers, and windows.
- Validate multiplex and electrical loads: Cycle every subsystem; verify inverter/charger settings match installed battery chemistry.
- Road test on mixed conditions: Evaluate noise, windshield stability, ride height, and braking response.
- Community due diligence: Review owner threads: Reddit: Anthem complaints, RVInsider: Anthem problems, and Facebook groups via Google search.
For more industry-wide pitfalls and buyer checklists, consult consumer advocates like Liz Amazing—search her channel for “PDI,” “dealer delays,” and “RV quality”. Have a story that could help another buyer? Post it in the comments.
Why Problems Persist: Systemic Industry Context
Complex builds, supplier variability, and post-pandemic production spikes
Luxury coaches like the Anthem integrate dozens of supplier systems. Supply-chain volatility and staffing turnover during high-demand periods increased error rates industry-wide. Even when the OEM standards are strict, a single misrouted wire, misaligned slide, or leaky fitting can cascade into major repairs—and service networks remain strained.
- Compare across brands via general search: YouTube: Luxury Class A motorhome problems
Balanced Note: What Some Owners Still Appreciate
Despite the issues above, some Anthem owners highlight quiet ride quality, comfortable floorplans, upscale interiors, and the potential for a rewarding ownership experience once early defects are sorted. A well-sorted Anthem can be a pleasure on long-haul trips. The question for shoppers is whether the risk of early defects, downtime, and service delays aligns with your budgets and timeline. That’s why due diligence and pre-delivery inspections are critical.
Key Risk Checklist (Print This Before Shopping)
- Water intrusion: Inspect slides, toppers, penetrations; demand a hose test.
- Chassis and engine: Verify NHTSA recall status and scan for codes; review DEF system history.
- Electrical/multiplex: Cycle all functions repeatedly; confirm firmware versions.
- HVAC/hydronic: Test Aqua-Hot heat and hot water under load; check for leaks and odors.
- Windshield/body: Examine for cracks, uneven gaps, and signs of prior reset/replacements.
- Appliances: Test refrigerator cooling, microwave convection, induction cooktop.
- Service plan: Get realistic service timeframes in writing; ask about parts lead times.
If you already own an Anthem and faced any of these issues, would you describe what happened and how it was resolved? Your input helps other shoppers.
Where to Verify and Cross-Check Complaints
- Google search: Entegra Coach Anthem Problems (broad overview)
- YouTube search: Anthem problems and RV advocate content like Liz Amazing’s channel.
- BBB complaint listings
- Reddit r/RVLiving: Anthem problems and r/rvs
- NHTSA: Official recall records
- RVInsider owner reviews
- YouTube: Anthem issues (search by model year).
- Owner groups via Google: Join Anthem-focused Facebook groups for unfiltered feedback.
Summary and Bottom Line
The Entegra Coach Anthem pairs premium ambition with the reality of a complicated luxury motorhome built from many third-party systems. Across public complaints and community reports, the most significant pain points are water intrusion at slides and windows, emissions-related DEF failures and derates, multiplex electrical glitches, structural fit-and-finish concerns (windshield, tile, cabinetry), and drawn-out warranty/service timelines with slow parts pipelines. These aren’t universal, but they occur frequently enough to materially affect buyer risk.
If you decide to pursue an Anthem, insist on a third-party inspection, VIN-based recall and fault-code checks, a rigorous wet-leak test, and full system cycling before delivery. Negotiate written commitments on fix timelines and ensure you understand your legal protections under Magnuson–Moss and relevant state laws. Engage with active owner communities and video walk-throughs to set realistic expectations and learn common workarounds.
Given the volume and seriousness of reported issues—especially water intrusion, emissions derates, electrical glitches, and prolonged service delays—we cannot broadly recommend the Entegra Coach Anthem without an exceptional pre-delivery inspection, strong dealer support guarantees, and a clear plan for warranty execution. Risk-averse buyers should compare alternative brands and models with proven QC and service outcomes before committing.
Have you owned or shopped an Anthem recently? Share a quick summary of your experience so other readers can benefit from your firsthand insights.
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