ET Quality RV Supercenter- Yuba City, CA Exposed: Add-On Traps, High-APR, Weak PDI & Delayed Titles
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ET Quality RV Supercenter- Yuba City, CA
Location: 3867 E Onstott Rd, Yuba City, CA 95991
Contact Info:
• main: (530) 755-4036
• sales@etqualityrv.com
• service@etqualityrv.com
Official Report ID: 5835
Introduction: What Shoppers Need to Know About ET Quality RV Supercenter — Yuba City, CA
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to give RV shoppers a clear, consumer-first view of ET Quality RV Supercenter in Yuba City, California—its background, reputation, and the patterns of complaints that buyers report most frequently.
ET Quality RV Supercenter in Yuba City appears to operate as an independent, locally focused dealership rather than part of a national chain. The store markets a range of towables and motorized RVs to buyers across the Sacramento Valley and surrounding Northern California communities. While some customers report straightforward purchases and friendly staff, a significant number of public reviews and complaints describe recurring concerns with sales promises, upsells and financing add-ons, pre-delivery inspection quality, delayed paperwork, and slow or inconsistent service after the sale.
Start your own due diligence at their Google Business Profile and sort by “Lowest rating” to read the most recent and critical experiences in buyers’ own words: ET Quality RV Supercenter — Yuba City, CA Google reviews. Use the filter tool to read the newest 1-star and 2-star reviews first.
To supplement your research, seek unfiltered owner feedback and long-term reliability discussions in model-specific communities. We recommend joining RV brand groups on Facebook for the makes you’re considering (e.g., Keystone, Forest River, Jayco). Use these searches to find the right groups:
- Forest River owner groups (Facebook) — Google search
- Keystone owner groups (Facebook) — Google search
- Grand Design owner groups (Facebook) — Google search
For broader industry exposure and consumer education, see how independent creators are documenting RV dealership issues. We recommend searching the Liz Amazing channel for the dealership and brands you’re considering: Investigative RV insights from Liz Amazing. Her videos offer practical checklists and examples of dealer pitfalls.
Have you purchased from this location? Tell readers what happened to you in the comments so others can benefit from your experience.
Before You Buy: Insist on a Third-Party RV Inspection
Multiple public reviews reference defects discovered immediately after delivery, delayed repairs, or service backlogs. Your strongest leverage to avoid costly downtime comes before you sign: hire an independent NRVIA-certified inspector to perform a thorough pre-purchase inspection. If the dealership resists or refuses to allow an outside inspection, that is a serious red flag—walk away. Use this search to find qualified inspectors near you: RV Inspectors near me.
- Why it matters: Many defects are hidden behind panels or inside systems (water intrusion, frame alignment, brake issues, furnace/AC electrical faults) that a typical walk-through will not catch.
- Get it in writing: Make your purchase contingent on a clean third-party inspection and a written punch list of items fixed before delivery.
- Time is leverage: After you pay, you become “service work.” Public reviews across the RV industry show that some buyers wait weeks or months for repairs, missing camping reservations while the RV sits at the dealer.
For more tips on avoiding costly mistakes, consider researching investigative breakdowns from independent creators exposing RV sales and service pitfalls: watch consumer-focused RV dealership investigations and search her channel for the dealer you’re evaluating.
Patterns in Consumer Complaints at This Location
The following themes synthesize recurring issues described in public reviews for ET Quality RV Supercenter in Yuba City. Please verify details by reading the newest 1-star and 2-star Google reviews directly here: ET Quality RV Supercenter — Yuba City, CA reviews. Sort by “Lowest rating.”
Sales Pressure, Add-Ons, and Upsells
Several low-rated public reviews reference aggressive sales tactics and add-ons that inflate the out-the-door price. Consumers report encountering extended warranties, paint or fabric protection, nitrogen tire fills, or “security” packages bundled into quotes without clear consent.
- What to watch for: Itemized buyers’ orders with “dealer packs,” protection coatings, or “mandatory” fees.
- Your countermove: Negotiate from the out-the-door price; decline unwanted products in writing.
- Financing risk: Add-ons financed over 10–20 years can cost thousands in interest.
If you’ve faced unexpected fees or upsells here, document the add-ons and pricing in the comments so other shoppers know what to look for.
Finance Office: High APRs and F&I Products
A recurring complaint pattern in public RV dealer reviews nationally—and reflected in reviews of this location—concerns financing terms. Buyers describe being steered toward dealer-arranged loans with higher-than-expected APRs, and discovering later that third-party banks offered better rates. Some also report being enrolled in extended service contracts or GAP-like products they didn’t fully understand.
- Action steps: Secure a pre-approved RV loan from your bank or credit union before visiting. Bring it with you.
- Decline what you don’t want: Cross out any unwanted F&I products and initial each removal on the contract.
- Rate verification: Ask the lender to confirm the buy rate to ensure the APR you’re offered isn’t padded.
For candid discussions about RV financing tactics, search independent consumer resources such as Liz Amazing’s RV industry coverage.
Low-Ball Trade-In Offers
Multiple reviewers mention unexpectedly low trade valuations once they arrive at the store, even after providing photos or details ahead of time. While appraisal changes can happen, abrupt drops create distrust and pressure to accept less after investing time and travel.
- Protect yourself: Gather written quotes from multiple dealers and consider a private sale if timelines allow.
- Appraisal clarity: Ask for a written explanation of deductions (condition, tires, batteries, past water intrusion, floor delamination, prior repairs).
Delayed Titles, Registration, or Paperwork Errors
Several low-rated reviews of this location reference delayed title processing, temporary tags expiring, or repeated calls to resolve paperwork. In California, failure to deliver title within reasonable timeframes can cause practical headaches and legal exposure.
- Get a checklist: Before leaving the lot, confirm your title process, registration timeline, and temporary operating permits.
- Proof of commitment: Ask for written timelines and a point of contact for DMV paperwork status.
“Not as Promised” Features, Missing Parts, or Incomplete Delivery
Some consumers say features promised during sales are missing, non-functional, or substituted at delivery. Others note parts on backorder or items verbally promised but not written into the purchase order.
- Insist on paper: Every promise must be captured on the signed buyers’ order: model, options, add-ons, corrections, punch-list items, and delivery deadlines.
- Visual proof: Photograph serial plates, option codes, and features during the PDI.
Pre-Delivery Inspection (PDI) Quality and Missed Defects
PDI quality is a frequent pain point in negative reviews, with owners reporting water leaks on the first trip, inoperable slide-outs, faulty jacks, or electrical and propane issues. This suggests rushed checks or lack of a standardized PDI protocol.
- Third-party inspection: Hire an inspector and require repairs before funding the deal. Search: RV Inspectors near me.
- System tests: Demand a wet test of plumbing, 12V and 120V systems, slideouts, appliances, AC under load, furnace, water heater, and a roof inspection.
Service Backlogs and Long Repair Times
Buyers frequently report multi-week or multi-month waits for parts and service, especially during peak season. Some negative reviews describe canceled trips while waiting for warranty repairs or rework of initial delivery defects.
- Escalation plan: If the RV is not drivable or has a safety defect, ask for prioritization and consider contacting the manufacturer for rapid parts authorization.
- Mobile alternatives: Inquire about mobile warranty service for simple fixes so you’re not stranded in the queue.
Workmanship and Technician Experience
Low-star reviews sometimes mention repairs that didn’t resolve the issue, new issues introduced after service, or repeated returns for the same problem. These patterns indicate training gaps or rushed work orders.
- Documentation: Keep dated photos and videos of defects before and after service. Request the RO (repair order) detail and parts list.
- QC checklist: Ask for a post-repair inspection report and to see replaced components when possible.
Warranty Coverage Confusion and Denials
Consumers across the industry report friction between dealers and manufacturers over what’s covered and who pays. Some complaints at this location describe delays getting warranty authorization or being told defects are “normal” or “owner maintenance.”
- Use the warranty booklet: Bring the OEM warranty and component warranties to every service visit and cite coverage language.
- Magnuson–Moss leverage: The federal Magnuson–Moss Warranty Act helps protect consumers from improper warranty denials for covered defects. See: FTC: Federal warranty law overview.
Communication, Follow-Up, and Accountability
Some reviews cite difficulty reaching the right person, unreturned calls, or inconsistent updates on parts and service status. Even when a fix is eventually completed, the lack of timely communication worsens customer frustration.
- Single point of contact: Ask for a dedicated service advisor and an email thread for accountability.
- Written timelines: Request estimated timelines for parts, install, and pickup—then follow up weekly.
If you’ve struggled with communications at this location, share specific dates and what you were told to help other buyers set realistic expectations.
Product and Safety Impact Analysis
Why do these patterns matter? Because the kinds of defects often described in negative RV dealership reviews—leaks, brake issues, electrical faults, LP gas system leaks, and slide malfunctions—can carry real safety and financial risks.
- Water intrusion: Even small leaks can cause mold, rot, delamination, and structural weakness. Repairs can total thousands and reduce resale value.
- Brake/axle/tire issues: Misadjusted brakes or overloaded/defective tires pose immediate safety risks on highways.
- LP gas and electrical faults: Gas leaks or wiring mistakes can cause fires or carbon monoxide hazards.
- Slideouts/jacks: Failures can cause injury or trap occupants; misaligned slides may damage walls and flooring.
Before you buy any RV from this dealership, run the VIN through the government recall database and ask the dealer to show proof of completed recall work: NHTSA Recall Lookup. You can also search recall information using dealership-related terms here: NHTSA recalls — search by dealership terms and then check by your VIN for accuracy.
Legal and Regulatory Warnings
Patterns like delayed titling, misrepresented features, failure to honor written promises, or improper warranty denials can trigger consumer protection laws at both federal and state levels.
- FTC Act and UDAP: The Federal Trade Commission Act prohibits unfair or deceptive practices. Material misrepresentations or omissions in sales or financing may violate federal law. Learn more: FTC Act overview.
- Magnuson–Moss Warranty Act: Protects consumers from deceptive warranty practices and ensures manufacturers/dealers honor written warranties. Details: FTC Warranty Law Guide.
- California consumer protections: California’s consumer laws prohibit false advertising, bait-and-switch, and unfair business practices. The California Attorney General accepts complaints: File a complaint with the CA Attorney General.
- DMV and title timing: Delayed or incorrect title transfer can implicate California DMV rules. For guidance or complaints, see: California DMV: File a complaint about a dealer.
If you believe your rights have been violated, preserve all documents, emails, texts, and photos. Consider sending a written demand letter citing the specific promises or warranty terms and allow a reasonable cure period before further action.
Evidence and Research Hub: Verify and Deepen Your Investigation
Use the following sources and search queries to cross-check concerns and read additional first-hand accounts about this location. For each link, search the dealership name exactly as shown, with plus signs between words to preserve query structure.
- YouTube: ET Quality RV Supercenter Yuba City CA Issues
- Google: ET Quality RV Supercenter Yuba City CA Problems
- BBB: ET Quality RV Supercenter Yuba City CA (search for complaint patterns, responses, and ratings)
- Reddit r/RVLiving: ET Quality RV Supercenter Yuba City CA Issues
- Reddit r/GoRVing: ET Quality RV Supercenter Yuba City CA Issues
- Reddit r/rvs: ET Quality RV Supercenter Yuba City CA Issues
- PissedConsumer: browse and search for ET Quality RV Supercenter Yuba City CA (use site search)
- NHTSA Recalls: ET Quality RV Supercenter Yuba City CA (then check by VIN)
- RVForums.com (use search for ET Quality RV Supercenter Yuba City CA)
- RVForum.net (use onsite search)
- RVUSA Forum (search “ET Quality RV Supercenter Yuba City CA Issues”)
- RVInsider.com: ET Quality RV Supercenter Yuba City CA Issues
- Good Sam Community: ET Quality RV Supercenter Yuba City CA Issues
And again, go straight to the source for real-world buyer experiences: ET Quality RV Supercenter — Yuba City, CA Google Business Profile and sort by “Lowest rating.”
How to Protect Yourself When Shopping Here
- Bring your own financing: Obtain a pre-approval from your bank/credit union; compare APR and fees line-by-line with the dealer’s offer.
- Demand a third-party inspection before funding: Make the sale contingent on passing. Search: RV Inspectors near me.
- Get every promise in writing: Options, repairs, we-owe items, delivery dates, and any “throw-ins” must be on the signed buyers’ order.
- Decline unwanted add-ons: Circle and cross out line items for paint/fabric protection, nitrogen, etching, and “security” packages you don’t want.
- Check recalls and components: Verify recall status by VIN with the OEM and NHTSA before pickup.
- Do a thorough PDI with water on, power on, LP on: Film the walk-through; note serials and test every system. Refuse delivery until fixed.
- Know your rights: If titles are delayed or paperwork is wrong, contact the California DMV and consider a complaint to the CA Attorney General.
- Document everything: Email summaries after conversations; keep a timeline of calls, quotes, and status updates.
Already purchased? Add your lessons learned for other shoppers. Transparency helps the next family avoid avoidable costs and delays.
Acknowledging Resolutions and Positive Notes
Public reviews show that some customers have satisfactory transactions at ET Quality RV Supercenter in Yuba City, citing friendly staff, fair pricing, and successful warranty repairs. In certain cases, management appears to resolve issues after escalation. However, the volume and consistency of negative themes—particularly around PDI quality, delayed paperwork, service delays, and upsells—warrant heightened vigilance and buyer safeguards. If you have a positive experience, your details matter too; balanced reporting helps the entire community.
Why These Issues Persist in the RV Industry
Industry-wide dynamics contribute to the patterns buyers encounter at many RV dealerships, including independent stores like this one:
- High volume, seasonal spikes: Summers compress service calendars and parts pipelines, increasing backlogs.
- Complex supply chains: OEM-authorized parts and component vendor approvals can add weeks.
- F&I incentives: Profits from add-ons and rate spreads can drive aggressive upselling in finance offices.
- Technician turnover: Specialized RV technician training pipelines lag demand, impacting workmanship and QC.
Knowing these constraints helps you plan: insist on independent inspections, push for written timelines, and hold the dealership to documented commitments.
Case-Checking Against Public Reviews: What to Verify Yourself
Because consumer experiences vary and dealership practices evolve, verify all claims by reading firsthand reviews. Go here and use “Sort by Lowest rating” to see the most current critical feedback: ET Quality RV Supercenter — Yuba City, CA.
- Look for detailed narratives about pre-delivery defects found on day one.
- Note any mentions of delayed titles or registration and how long resolution took.
- Check whether promised features or repairs made it into the signed paperwork.
- Compare accounts of service timelines and whether parts were ordered promptly.
- See how management responded to 1-star reviews—this reveals current accountability culture.
If you’ve found recent patterns not mentioned here, share them to update fellow shoppers. Your evidence (dates, invoices, photos) helps the community verify trends.
Reminder: Independent Research Voices
For ongoing education about dealer processes, pricing traps, and inspection best practices, independent creators can be invaluable. We recommend you search this channel for the dealership and brands you’re evaluating: Liz Amazing’s RV buyer protection content. Her checklists and dealership investigative pieces can help you spot pitfalls before they become expensive regrets.
Bottom Line and Recommendation
ET Quality RV Supercenter in Yuba City, CA, operates as an independent dealership serving Northern California. Publicly posted negative reviews indicate recurring concerns that prospective buyers should take seriously: aggressive add-ons and financing products, low-ball trade-in pivots, defective delivery units and weak PDIs, extended service backlogs, inconsistent communication, and paperwork delays. While some buyers have acceptable or even positive experiences and some issues are ultimately resolved, the pattern and severity of critical reviews argue strongly for buyer safeguards and a cautious approach.
Given the consistency of these reported issues and the real financial and safety risks they pose, we do not recommend purchasing an RV from this dealership without first arranging a third-party inspection, securing outside financing, and obtaining all promises in writing. If satisfactory terms, inspection results, and service assurances cannot be achieved, consider other RV dealers with stronger verified service records and fewer unresolved complaints.
If you’ve worked with ET Quality RV Supercenter in Yuba City recently, what happened? Post your firsthand experience so other shoppers can decide. Your input helps keep the industry accountable.
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